Square Mile Property Management
based on 31 ratings. This website contains 30 user reviews of Square Mile Property Management.
Agent Information
Square Mile Property Management
Established in 2001 Square Mile Property Management are the leading agency for residential lettings and sales in the City of London. With offices in high-profile locations at Liverpool St and St Pauls, we are able to offer services to landlords and vendors that are second to none.
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AllAgents recommend that consumers use an Agent that has signed up to our FREE 'Transparent Agent Scheme'. Transparent agent reviews are also subject to additional random verification checks by the allAgents Team. If you do choose to contact or use Square Mile Property Management, please make them aware and ask them to get in touch with allAgents to clarify their position. - Learn more about 'Transparent Agents'.
Customer Reviews (Page 0 of 2)
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by 'George99' 23/11/2011
- Branch:
- Global House 5 Sandys Row
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Appalling, Disgraceful , Shambolic are the 3 words i think of connected to Square mile. I do not know where to start. Cant possibly list all issues here. A lift broken for 4 months. As the lift was broken for this time and we were on a high floor they told us we could postpone our moving out until the lift was fixed in which they would supposedly urgently arrange.
They then call us the day before saying this was not the case and that we had to move straight away . Only for sympathy for the new tenants who would have been messed around did we have to arrange to move again at the last... (read more)
Was this review helpful? Yes
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by 'ygortxu' 22/11/2011
- Branch:
- 115 Newgate Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
We've spent last year and a half renting a property in East London which is managed by Square Mile and this has been by far the worst experience in 10 years privately renting in London.
We've had so many issues in our building during last year that some neighbours have decided to start paying 50% less rent.
Moreover, our building has 11 floors and the lift has been broken for the last 3 months. As all of you can imagine, Square Mile doesn't want to be responsible and everyone keeps passing the ball to each other.
Recently, Square Mile has been acquired by a different estate agent, but I'm... (read more)Was this review helpful? Yes
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by 'AC' 28/9/2011
- Branch:
- Global House 5 Sandys Row
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I have had a year tenancy in one of their managed properties and have never had a worse experience with any company. There have been so many problems with the property that we ended up writing to the landlord to ask them if they knew.
It turned out they didn't.
When we could get them to do work on the flat (which wasn't often) they hired cowboys to do it and then charged the landlord a fortune.
For the entire tenancy there was a leak in the shower room which ruined the walls, carpet and various other things and only got fixed when the landlord got involved.
We were without hot water on a number of occasions and had to move out for a time while it was fixed. The guy who "fixed" it hardwired the heating to the mains so the emmersion heater was running 24/7 and couldn't be switched off. This resulted in a £1000 electricity bill which we were not expecting.
It got to the point when they wouldn't even talk to me on the phone and I had to go and camp out in their offices.
Total disaster, whatever you do don't sign up with them!
Was this review helpful? Yes
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by 'HK' 15/5/2011
- Branch:
- Global House 5 Sandys Row
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
User 'HK' rated Square Mile Property Management but did not write a review. -
by 'KRM' 8/5/2011
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
[[EDIT END START]]
I moved out of the property I rented from Square Mile in Morton Close, Shadwell, just over a year ago. Out of interest I decided to read some reviews of Square Mile a year after my ordeal with them. I am still so angry and upset by the treatment I received by the people that work at both the letting agency and their property management. I still think about this period of my life and how horrendous this company treated me.I can't list all the problems I had over the 15 months I rented through them, but they include:
- promise of a professional clean of the flat... (read more)
Was this review helpful? Yes
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by 'Emm' 26/4/2011
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I wish I had read these reviews before we signed up for our flat with Square Mile Lettings, I know that Estate agents have a poor reputation, but Square Mile takes the cake.
We originally took on a place and had arranged a date to move in, we hadn't heard anything for a week or so, so three days before our agreed moving in date I called to chase up that everything was on track, I was then told by one of the very rude estate agents in the city office that we wouldn't be moving in as our reference checking hadn't been done. We had filled out all the appropriate forms weeks before hand, yet... (read more)
Was this review helpful? Yes
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by 'Never Again' 15/4/2011
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
If I could have selected zero stars, I would have. The most unprofessional, laxadasical, condescending and unreliable organisation I've ever dealt with.
The problems with the estate agent began from the first viewing of the property we ended up renting. With hindsight, we should've seen the signs and researched them a bit more but never expected it to be this bad. A friend and I moved into a two bedroom flat last year and both agreed that we had never seen this level of poor service from any other estate agent.
1 - We were shown a flat that fell within a specific price range, but when... (read more)
Was this review helpful? Yes
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by 'simplicissimus' 8/2/2011
- Branch:
- Global House 5 Sandys Row
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Made us pay exceedingly when moving out - plus: small detail, but significant - i had not ended standing order early enough, so one more rental payment went to their account - they charge 25 GBP fees to return this money, which was not due - I am not sure about the legal situation, but this seems absurd to me.
Very confusing and unhelpful - to say the least - in whatever negotiations with the landlord.
Was this review helpful? Yes
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by 'dan-unhappy-man' 25/1/2011
- Branch:
- Global House 5 Sandys Row
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I was a tenant with Square mile for just over a year, they are great at taking your money but when it comes to fixing anything at the property you may as well be talking to a stone. After a year at the property they informed us that there would be a rent increase of
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by 'Disgruntled' 18/12/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Take forever to do anything, won't respond to phone calls and emails and generally very very rude. They asked if we could "wait until Monday" on Saturday morning to report that we had no water and it has taken them 3 months to fix hot water - still not fixed!
Would not consider dealing with this estate agent again and I think the only people who have given good reviews on here must be the company themselves.
Was this review helpful? Yes
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=We've spent last year and a half renting a property in East London which is managed by Square Mile and this has been by far the worst experience in 10 years privately renting in London.
We've had so many issues in our building during last year that some neighbours have decided to start paying 50% less rent.
Moreover, our building has 11 floors and the lift has been broken for the last 3 months. As all of you can imagine, Square Mile doesn't want to be responsible and everyone keeps passing the ball to each other.
Recently, Square Mile has been acquired by a different estate agent, but I'm 90% sure this new buyer is not aware of the whole "scam" going on at Square Mile limited.
If you want some advice, I'd rather sleep in a camping outdoors than renting again with Square Mile.
We're currently considering getting a lawyer by all neighbours affected within our community and sending them to court.
I never I thought a property management company could go that far and I will certainly promote their scam as much as I can on all mayor sites, forums and blogs.
PLEASE AVOID SQUARE MILE/&display=popup&link=http://www.allagents.co.uk/review/15478/&redirect_uri=http://www.allagents.co.uk/review/15478/ "Share on your Facebook Wall"){kind=logo}
 they hired cowboys to do it and then charged the landlord a fortune.
For the entire tenancy there was a leak in the shower room which ruined the walls, carpet and various other things and only got fixed when the landlord got involved.
We were without hot water on a number of occasions and had to move out for a time while it was fixed. The guy who "fixed" it hardwired the heating to the mains so the emmersion heater was running 24/7 and couldn't be switched off. This resulted in a £1000 electricity bill which we were not expecting.
It got to the point when they wouldn't even talk to me on the phone and I had to go and camp out in their offices.
Total disaster, whatever you do don't sign up with them!/&display=popup&link=http://www.allagents.co.uk/review/13177/&redirect_uri=http://www.allagents.co.uk/review/13177/ "Share on your Facebook Wall"){kind=logo}
- at 6pm the night before I was due to move they called to ask that I didn't move into the flat as it hadn't been cleaned! Obviously I was unable to rearrange my life at such short notice
- the inventory for their properties are carried out by an independent company. We were sent a doctored inventory for another flat because they didn't want us to receive the actual inventory for our flat. We finally got the real inventory which described our flat as filthy! ie Square Mile tried to cover up the fact they didn't clean our flat before we moved in
- charging me an extortionate amount for an additional set of keys/electronic key fob despite telling me I'd get an extra set for free
-not giving me the additional keys for weeks after moving in (makes life difficult when you share the flat with another person!)
- the kitchen tap broke. The property management people took 6 weeks to fix it so we had no water in the kitchen for that entire period
- dishwasher broke - took two months to fix
- the property management people in the Docklands fob you off all the time when you request work, or they say they are unable to contact the landlord of the property so cannot fix things in your flat!
- I tried to get in touch with my landlord to tell him how his property was being managed. Square Mile resisted giving me his contact details until I started quoting the law (they have to provide you with the landlord's details on request). When I finally got the contact details the property manager (Maria) said "Share on your Facebook Wall"){kind=logo}
.
2 - When we moved into our chosen flat, we found it filthy. Square Mile insisted it had been inspected and found clean but there is no way visible dirt/dust on the floor, a grease stained hob, smoke clouded glass table tops and pubic hair stuck to used soap in the shower classifies as 'cleaned to a high standard'. Additionally, several things were missing from the flat like lightbulbs and the remote control for the dvd player. It took over a month to have Square Mile replace these items and it only happened after escalating several layers up the chain.
3 - We set up a standing order for our rent to be taken out at the beginning of each month as Square Mile requested and saw the first month's come out with no problems. Then received a letter about 3 weeks later saying we were in arrears for the full amount. We called the company (several times as no one returned our calls) and finally sent over screenshots of our bank accounts showing the payments had come out. We were told that there was a problem with the Accounts department and that the matter was resolved. However, the next month, we had the same letter through the door and the same issue. We sent more screenshots and again, the issue was 'resolved'. We continued to receive these letter through the post for almost the entire time we lived in the flat. On one occasion, we even received a second, threatening letter saying we would be evicted within the week, despite the fact that we had spoken to the agents several times on the days before receiving the letter and they had assured us that once again 'the issue was resolved'.
I'd love to say that the issue did get resolved eventually, after escalating but it never did. Square Mile attempted to withhold our deposit saying that we hadn't paid the rent for one month six months earlier, despite apparently 'resolving' the issue already!!!!
4 - When we came to move out, we agreed that the agent could show the flat while we were at work during the day provided they confirmed with us first and had written permission for the porter. However I very strongly suspect that the flat was shown without our permission on at least one occasion. The porter had advised us of the reputation of this estate agent in the past and upon our arrival home one evening, the porter let us know that the estate agent had been around to show the flat earlier that day but hadn't had written permission from us. The agent denied it when confronted, but interestingly, a light had been left on that wasn't on that morning. There had been several other times previously when the agents left lights after showing the flat while we were at work so I can only assume that they had done it again, except this time, without written permission to enter the flat.
5 - It took over a month to get the deposit back, although clearly we were one of the lucky ones, seeing that other people didn't get it back for three months. I can only attribute this to virtually stalking the estate agents to get a response from them. They often would not respond to emails or phone calls until at least the third or forth one, but I found calling every half hour and asking to be put on hold while the relevant person who is always 'on the other line' finishes up works very well.
My advice to anyone considering using them - Steer clear by all accounts. Not worth the trouble or the money./&display=popup&link=http://www.allagents.co.uk/review/9640/&redirect_uri=http://www.allagents.co.uk/review/9640/ "Share on your Facebook Wall"){kind=logo}
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by 'Dell101' 30/11/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
This company is by far the most incompetent gathering of people i have ever encountered. The service from this company is beyond Woeful. Some of the highlights of our experience with them include renting our flat from us when we decided to renew to a higher bidder. When we then paid a deposit on another flat on a higher floor with them they took our deposit but then accepted more money from the exiting tenant to remain there. And therefore ended up giving us antother apartment on a lower floor. They are now chasing us for additional money which they did not charge us at our moving in. We paid all agreed costs at moving in but they are now saying due to a mistake of calculation by one of their employees we owe them over
Was this review helpful? Yes
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by 'JBH33' 24/11/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Still trying to get my deposit back after over 2 months, and also an overpayment made! No-one returns my calls, or emails, is never available. They were extremely unprofessional when dealing with them over 2 years ago, and suddenly said we had to move out after a year. Only found out it was because they get their yearly fee from the owner (who is oblivious to what they are up to as he lives overseas).....do not go near them to rent a property as a landlord or tenant.
Was this review helpful? Yes
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by 'Happy101' 23/11/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I have used Square Mile several times to find me a property and I have had no issues from them in regards to property management or getting my deposit refunded. The lettings staff in the docklands office where always friendly and very helpful in getting me the best deal possible. I will recommend these guys to anybody. Thank you guys!
Was this review helpful? Yes
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by 'Incandescent' 18/11/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Appalling.
They were not able to hand over the keys until about 7pm on the day our tenancy started, we wanted to begin moving our belongings in at 10am, as was our right but 'people don't usually need the keys till the evening'.
They guaranteed that we could keep a pet in the property (we wanted assurance so we got them to include a clause on the tenancy), almost immediately it emerged that animals were banned from the building. They suggested that we 'keep it quiet, and use fire exits etc'. They then refused to give us compensation when the pet was removed, making the most... (read more)
Was this review helpful? Yes
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by 'KM' 15/11/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Lost keys, gave wrong information about moving in dates to tenant and myself, witheld deposit for very long time, not refunded my agreement fee as promised, did not refund me on a tenant's deposit who subsequnetly absconded, no response from them and complaints not responded to. If you have the same problem go straight to the ARLA website to complain.
Was this review helpful? Yes
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by 'A' 20/10/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
By far the worst lettings company I have ever come across. Phone calls, e-mails and letters are all ignored and if you do manage to get to speak to the correct person they are rude and patronising. It is excuse after excuse for why they cannot return the deposit after nearly 3 months and yet I'm sure it would be the other way round if payment for rent was late. Avoid.
Was this review helpful? Yes
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by 'kath' 12/10/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Lay off these guys - yes they are big and busy but they get the job done.
Was this review helpful? Yes
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by 'Rubens Kuhn' 7/10/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
]]
DO NOT LET FROM SQUARE MILE.
The property management is terrible. Below the emails I exchanged with them, from which I never got a answer. Consider yourself warned!Dear Caesar
I am very upset the way you are handling my issues and my communication about them.
I had an extensive conversation with you on 17.08 about the issues still open at xxxxxx about following points:
1- Walls in the living room were not cleaned to acceptable living standards before we moved in - we request correction.
2- Glass in the balcony is broken
3- Dish washer has electrical... (read more)Was this review helpful? Yes
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by 'angrytenant' 23/9/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Absolutely disgraceful and judging by the comments of everyone else I'm not surprised at what an awful service I received on my first contact with them. They call themselves a management company they even can't manage to return a phone call. When I finally got through the woman rudely hung up on me. Stay away from this company if you can. Unfortunately I am now tied into a contract but I will never ever use them again. Even the concierge have said they are the worst agents/managers. Imagine that....
Was this review helpful? Yes
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by 'Pete' 23/9/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Absolutely, by far, the worst experience I have ever had as a tenant. I wanted to be present at the checkout before turning the flat over. Even though Square Mile scheduled the meeting, nobody showed up. I waited over an hour and eventually had to leave my keys with the concierge (who had no affiliation with me or Square Mile) and basically had to abandon the flat when I moved out. Ten days later I received the checkout report, which was legitimate. I then signed and returned all the documentation. Even though there was no discrepancy with the checkout report, it still took 3 months for Square Mile to return the security deposit. Ridiculous! The property management office is impossible to deal with. Having said that, once we complained to upper management they were very apologetic and responded fairly quickly. I sympathize with anyone else in this situation. If you are considering a flat that is let by Square Mile then I would seriously think twice about it.
Was this review helpful? Yes
.....do not go near them to rent a property as a landlord or tenant./&display=popup&link=http://www.allagents.co.uk/review/7554/&redirect_uri=http://www.allagents.co.uk/review/7554/ "Share on your Facebook Wall"){kind=logo}
, almost immediately it emerged that animals were banned from the building. They suggested that we 'keep it quiet, and use fire exits etc'. They then refused to give us compensation when the pet was removed, making the most incomprehensively amateur of claims regarding the clause on the tenancy. One of them then shouted at us over the phone during a discussion regarding this issue.
They mysteriously 'lost' our file.
They took just shy of a month to send their property maintenance staff round to fix some basic problems. This was after our contact at their office sent us an angry email after we had informed her of the problems that need sorting, she said, 'This is not my job!!!!!!'. What exactly is your job?
They then took money off our deposit to have the property professionally cleaned, despite the owners of the property telling us they were happy with the state it was in.
'Everybody loses this from their deposit as all property must be professionally cleaned at the end of a tenancy'.
Except the owners were selling the property, not letting it again, so it was unlikely Square Mile were even going to be given access to the property again, they certainly didn't need to prepare it for new tenants. Also, this was 3 weeks after we'd left.
They then tried to take more money from our deposit, a charge for the report on our departure - essentially paying them again to do their job, despite the fact we had to pay them considerable fees at the beginning of the tenancy.
If you can possibly avoid it, do not deal with these incompetent cowboys./&display=popup&link=http://www.allagents.co.uk/review/7456/&redirect_uri=http://www.allagents.co.uk/review/7456/ "Share on your Facebook Wall"){kind=logo}
 I can only assume you didn't forward them to the competent people at all. I informed you and your colleagues about these issues over a period of 7 months with the same luck.
Therefore I request to be contacted by your senior manager on my mobile today: xxxxxx
Should that not happen I will take following steps by the end of the day:
1- I will attempt to contact every high echelon in your company to make clear my dissatisfaction with your / your Team's job.
2- Make public all these unanswered requests in the social media: every real estate blog, customer forum and portal I can find to show how Square Mile treats its customers.
3- I will contact my land lord directly and forward all this communication (yes, I do have his email).
4- I will look for more unsatisfied customers to press some articles in the open press.
If that still doesn't make you and your company move I will seek the immediate termination of the contract with my attorney based on breach of agreement and poor service.
I really appreciate if you don't let to go this far as I like the place and have no interest or time to move or in a legal / PR fights - but you guys are pushing...
Many thanks for your cooperation.
Respectfully yours,
Rubens Kuhn
_________
From: Rubens Kuhn
Sent: 17 August 2010 17:19
To: caesar.dmello@m2pm.com
Subject: Formal request regarding xxxxx
Dear Caesar,
As per conversation, please also forward this email to our Landlord.
Firstly let me start how difficult it has been to communicate with Square Mile.
I am the first who wants a stress free relationship with landlords or letting agents. Ideally I would hear from you only twice, when I move in and out.
Now I see myself chasing people in your organisation, without acknowledgment or answers from my requests for weeks.
Please understand that this complain is not immediately directed to you, as we spoke only twice.
However, to be sure you and my Landlord understand my needs I am putting this complain in writing.
When we agreed to move in the 48 Antilles Bay and signed the contract back in February, I did discuss with the Square Mile about the poor state that the previous tenant was leaving the apartment.
Some points had to be put in place for us to sign the contract:
1. The kitchen was beyond possible cleaning and had to be painted
2. The living room could and had to be cleaned to a good, living standard
3. The carpet should be either repaired and cleaned or substituted
4. Some of the furniture would be remove and I would leave equivalent of better quality and shape in its place
5. Overall maintenance and repairs had to be carried out: missing lamps back in place, holes on the wall covered, etc
Nothing fancy here, just the bare minimum.
As we moved in we discover that the agreement hasn't been fulfilled, as inventory describe:/&display=popup&link=http://www.allagents.co.uk/review/6838/&redirect_uri=http://www.allagents.co.uk/review/6838/ "Share on your Facebook Wall"){kind=logo}
 and basically had to abandon the flat when I moved out. Ten days later I received the checkout report, which was legitimate. I then signed and returned all the documentation. Even though there was no discrepancy with the checkout report, it still took 3 months for Square Mile to return the security deposit. Ridiculous! The property management office is impossible to deal with. Having said that, once we complained to upper management they were very apologetic and responded fairly quickly. I sympathize with anyone else in this situation. If you are considering a flat that is let by Square Mile then I would seriously think twice about it./&display=popup&link=http://www.allagents.co.uk/review/6651/&redirect_uri=http://www.allagents.co.uk/review/6651/ "Share on your Facebook Wall"){kind=logo}
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by 'frankie' 1/9/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Brendan Dowson the manager who I spoke to is a star. At the end of the day getting good quality tenants in straight away at the best possible rent is all I ask for and square mile have now delivered for the fourth time in a row - I couldn't ask for more. Thanks.
Was this review helpful? Yes
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by 'Actionyum' 26/8/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
If I could given them a zero I would. I have been a tenant in a property managed by them, if I did my job as badly as they do theirs then I would have been sacked a long time ago. They are slow, they are not pro-active in communicating with you and I agree they lie about who is in the office when and avoid your calls. In future I will avoid any propery let through them at all costs.
Was this review helpful? Yes
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by 'Jason' 9/8/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
]]
I have to chase almost every month for the rent to be paid to me and they never give a proper explanation why they don't pay on time.Rebecca is very poor at replying to emails and claims to be off sick even when her manager told me she was in the office for 2 days after receiving my request for my money.
They didn't get my property cleaned in between tenants as they are contractually obliged to do.
They are withholding nearlyWas this review helpful? Yes
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by 'm' 5/8/2010
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
Had the displeasure of trying to use their lettings service. Agent would not return calls - when I could get him on the phone he was dis-interested in letting the properties I was interested in. Canceled viewings several times without reason and refused to show me a property cause he wanted to be home by 6:30.
If they are this much hassle before they have your money, imagine how bad they are after they get it.
Was this review helpful? Yes
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by 'KZ' 11/7/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
This office "manages" properties for landlords. As a tenant living in a property in Morton Close, Shadwell, "managed" by these people, I would advise both tenants and landlords to steer clear of this company. The property managers are completely incompetent, very difficult to get hold of via phone or email, and simply do not do their job. I was without water in my kitchen for around 6 weeks at one point: the property manager stated it was the landlord's fault for not authorising the work in the kitchen (changing a broken tap!)
At the end of my tenancy they took 3 months to return the deposit, again stating the landlord was withholding the deposit.
Square Mile are THE WORST property company I have ever dealt with. Don't trust anything they say, don't use their services unless you want to spend hours on the phone and writing emails to get the smallest thing done.
Was this review helpful? Yes
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by 'Grand High Matufti' 28/4/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
A thoroughly unpleasant experience from start to finish. Never again.
Was this review helpful? Yes
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by 'blazingdog' 6/4/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I would advise anybody to avoid this letting agent at all costs. They are totally incompetent. Unable to fix any issues with the appartment and incredibly rude to their tenants who they do not seem to view as their customers. They will also attempt to extract extra costs from the tenant at any given opportunity.
Was this review helpful? Yes
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by 'TheyAreRude' 28/10/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Would discurage anyone from getting into any sort of agreement with them. Truly the most appalling service i have ever experienced.
Was this review helpful? Yes
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by 'Never again' 19/1/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Extremely bad service. I complained through a Weblink on their Website and got an email back that included the remark that luckily I would move out soon anyway.
Was this review helpful? Yes
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by 'jacksprat' 10/7/2008
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Very very poor. Don't trust them to get anything done, and definitly don't move into a property managed by them.
Was this review helpful? Yes
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by 'lovelylandlady' 25/6/2008
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
One word for the letting mananger EK in Canary Wharf = Liar.
Do not trust this snake of a woman.Was this review helpful? Yes
Agent Details for Square Mile Property Management
Select a branch to go to view details of that specific branch
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London - Global House
5 Sandys Row, Tower Hamlets, E1 7HW
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London - 115 Newgate Street , City of London, EC1A 7AE
Review Statistics for Square Mile Property Management
Review Summary
- Total Reviews:
- 30
- Total Ratings:
- 31
- First Review :
- 25/06/2008
- Latest Review:
- 23/11/2011
Overall Review Performance
- Recommend :
- 3
- Disapprove :
- 28
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:1 | Recommend:2 | Recommend:0 | Recommend:0 |
| Disapprove:4 | Disapprove:23 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:1 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
London - Global House
5 Sandys Row, Tower Hamlets, E1 7HW
-
London - 115 Newgate Street , City of London, EC1A 7AE
Agent Fees
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Complaints Procedure
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