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Springbok Estate Agents in Manchester

Springbok Properties

Agent rating: 4.7 out of 5.0 based on 443 ratings. This website contains 443 user reviews of Springbok Properties.

Contact Springbok Properties


Phone:   0161 452 7580

 

Offices / Branches


 
  • (428)
    Manchester - 1 Universal Square, Devonshire Street North, M12 6JH

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  • Sales (as a Vendor)225
  • Sales (as a Buyer)206
  • Sales (Prospective customer)8

  • Lettings (as a Landlord)3
  • Lettings (as a Tenant)0
  • Lettings (Prospective customer)0
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

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This firm is ranked 23 out of 12660 in the UK

Overall Customer Rating

4.73 out of 5.00

  • 431 recommend
  • 12 disapprove

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...left to get your reviews in for the 2014 Estate & Letting Agent Awards

This branch is also ranked:

1 out of 2
in the M12 League Tables
1 out of 280
in the Manchester League Tables
8 out of 21675
in the UK

Agent Information

No description for branch.

No photo or video of branch available

Opening Hours

  • Mon: 00:00 - :00
  • Tue: 00:00 - :00
  • Wed: 00:00 - :00
  • Thu: 00:00 - :00
  • Fri: 00:00 - :00
  • Sat: 00:00 - :00
  • Sun: 00:00 - :00

Registered With

  • The Property Ombudsman (Sales)

Areas Covered

National

Springbok Properties has not joined our 'transparent agent' scheme yet.

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Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Springbok Properties, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews  (Page 1 of 15)

Page last updated on: 01-Sep-2014 16:55:05

  1. 2
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'Sharon and Mick' 25/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees, John
    Postcode
    ng9
    Sold Price
    £130000
    Experience:
    Would you use the agent again? Yes

    From start to finish, the sale of our property has been dealt with in a professional manner. At all stages the communication has been superb. John who arranged viewings and negotiations was dianamic in his approach with excellent skills and sold within a week and then the sale was handed over to Kate Lees for sales progression ,Kate once again as John faultless. Kate has worked very hard to ensure smooth transition.
    Many thanks to you all for a fantastic service after 28 years at the same property we are now off to an exciting new venture,all thanks to Springbok. Sharon and Mick Featherstone

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    View All Comments (1)by Springbok Properties  28/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & John. We are extremely happy to hear that you felt we were professional with superb communications. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  2. A 5-star review by 'skizsurtees' 26/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    bl4
    Sold Price
    £110000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    Excellent customer service from my sales progressor. Was keen to challenge the solicitors on both sides to speed up the process. Also made arrangements for me to get the keys when she wasn't available. Responded to emails quickly. Overall very happy

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  3. View All Comments (1)by Springbok Properties  27/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you received excellent customer service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  4. A 4-star review by 'Danielle Hales' 22/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Natalie Jackson
    Postcode
    ST1
    Sold Price
    £53000
    Experience:
    Would you use the agent again? Yes
     
    Natalie Jackson

    Natalie provided a good service, always pleasant to talk to and happy to give me advice when I needed it.

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  5. 2
    people found this
    helpful.

    A 1-star review by 'Nick' 20/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    OL8
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Very poor service would not recommend. From day one I had nothing but problems with Springbok. Pictures of the property were of a poor quality, property was taken off the market, limited response from staff and no feedback on potential sales. Buyers were sent to view my property that had no mortgage agreement and no way of raising a deposit...so much for vetting potential buyers. When I did manage to speak to my negotiator he was very rude and unprofessional and did not appear to know what he was talking about.

    Just before the end of my contract I was contacted by a new negotiator who informed me I had lots of viewings in the pipeline and he didn't understand why I had not been contacted earlier. I discussed the issues I had experienced to be informed that the previous member of staff no longer worked for the company. My whole experience of using this company caused nothing but a big headache. I am appalled by the service received and would expect a higher standard of service from a professional company.

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  6. A 4-star review by 'terry hall' 18/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    BA3
    Sold Price
    £198000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    agent very helpful throughout the sale of the property and kept us informed of what was going on when we needed to know.

    Comments on the Agents fees

    “NOT RECEIVED BILL YET CANNOT COMMENT.”


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  7. View All Comments (1)by Springbok Properties  18/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to you found us to be helpful and kept you informed. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  8. A 5-star review by 'Eric bates' 17/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    Ts26
    Sold Price
    £140000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I found Springbok to be an excellent company, I was well impressed they kept me up to date with any developments that was happening. I would use this company again.

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  9. View All Comments (1)by Springbok Customer Services  18/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you were impressed with our regular updates and you would go on to recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  10. A 4-star review by 'keith H' 15/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    ts13
    Sold Price
    £58000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Good communication from the agent. Kept up to date with all transactions relating to vendor and buyer. prompt attention to concerns etc.

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  11. View All Comments (1)by Springbok Properties  15/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you found the communication to be of a high quality and we were prompt. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  12. A 5-star review by 'jayne empson' 15/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    hu5
    Sold Price
    £90000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    absolutely fast efficient service from springbok! very polite helpful staff that regularly kept us informed of the sale from start to finish!would deffinatley recommend springbok properties.

    Comments on the Agents fees

    “AVERAGE FEES JAYNE EMPSON 91 KIRKLANDS ROAD HULL HU5 5AS”


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  13. View All Comments (1)by Springbok Properties  15/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you found us to be polite and helpful & would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  14. A 5-star review by 'Tina Webb' 11/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    wf4
    Sold Price
    £69000
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    Rachel was very friendly, helpful and kept us informed throughout the whole process, the whole process was made a lot easier.

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  15. View All Comments (1)by Springbok Customer Services  12/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you would use again in the future and found Rachel friendly and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  16. A 5-star review by 'stephanie' 8/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Rachel Leaver
    Postcode
    sy13
    Sold Price
    £130000
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    our experience in buying our first home has been going on for 6months, but thanks to Rachel we are finally moving in tomorrow, cant thank her enough for what shes done for us, if she says she will call you, she will, she doesn't just fob you off, like other people did earlier on in this process, thankyou x

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  17. View All Comments (1)by Springbok Customer Services  08/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you are happy with the service you were provided with from Rachel. We would like to wish you all the best for the future in your new home, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  18. A 5-star review by 'CDS' 7/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    PA1
    Sold Price
    £45000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I moved to Springbok Properties after 6 months with another Estate Agent who promised a very proactive sale process but did not deliver, despite expensive glossy brochures and costs!! I found the sales side to be very proactive and I was kept updated on a 2 weekly basis. It was a difficult property to sell as it was a flat over a pub so took some 4 months to find a buyer. Once an offer was made I was transferred to a sales progressor who pushed the purchase process with the buyer and solicitors. I was kept up to date with progress on a regular basis and advised of any issues. All in all, a very efficient and friendly service from start to end. Highly recommended.

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  19. View All Comments (1)by Springbok Customer Services  08/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you would use again in the future. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  20. A 5-star review by 'hilary hoggins' 7/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    sy1
    Sold Price
    £110000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    We found springbok to be a very good agent. if you needed to know anything kate lees was always at the end of the phone, or if she was not available she would get back to us as soon as she could.We would recommend springbok to anyone. Thankyou very much Kate for all your help and advice.

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  21. View All Comments (1)by Springbok Properties  08/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you would use again in the future. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  22. A 4-star review by 'David' 6/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jessica Langlands
    Postcode
    NG17
    Sold Price
    £158000
    Experience:
    Would you use the agent again? Yes
     
    Jessica Langlands

    Springbok arranged an early viewing of the property and although initially they were difficult to get in contact with as soon as our interest became serious and an offer accepted we were allocated Jessica Langlands as a sole point of contact. Jessica was always cheerful and a pleasure to deal with - always returning calls promptly, chasing up both side's solicitors and answering any questions.

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  23. View All Comments (1)by Springbok Properties  07/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jessica. We are extremely happy to hear that you found us efficient and cheerful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  24. A 5-star review by 'Andy Hobbs' 5/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    ls6
    Sold Price
    £153000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    I can't remember how we came across Springbok but from the moment we were contacted the whole process went very smoothly and things were clearly explained. The process took longer than we had hoped but that was because we had to give tenants two months notice. Throughout the process Kate kept us up to date with the proceedings and has always been courteous and helpful. We were pleased with the price obtained (2K less than we asked). I would be happy for any of our review statements to be used in your advertising. Well done and thankyou

    Comments on the Agents fees

    “WE WERE TOLD THE FEES FROM THE OUTSET ALTHOUGH I HAD FORGOTTEN VAT ON TOP!”


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  25. View All Comments (1)by Springbok Properties  05/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate Lees. We are extremely happy to hear that you felt we were courteous and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  26. A 5-star review by 'Uzma' 5/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    rebekah dobson, James Hatton
    Postcode
    BL6
    Sold Price
    £48000
    Experience:
    Would you use the agent again? Yes
     
    rebekah dobsonJames Hatton

    Our experience with Springbok was very pleasant. The team was very professional and gave timely information. Special mention to Tom Lucas (our sales negotiator) and Rebekah Dobson (Sales progression team) and James Hatton (Sales Progression team).

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  27. View All Comments (1)by Springbok Properties  01/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Tom, Rebekah and James. We are extremely happy to hear that you felt we were professional and provided regular updates. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  28. A 4-star review by 'BRL4' 5/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
      
    Postcode
    L4
    Sold Price
    £50000
    Experience:
    Would you use the agent again? No
     

    I received a friendly and professional service from Springbok Properties. The purchase went throught in the timescale I was expecting. The only thing that I feel could have been done differently was that when my original contact moved to another department I wasn't contacted by her replacement to introduce themself.

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  29. View All Comments (1)by Springbok Properties  01/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt we were friendly and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  30. A 5-star review by 'Glen Ford' 5/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Natalie Jackson, Kate Lees
    Postcode
    OL2
    Sold Price
    £135000
    Experience:
    Would you use the agent again? Yes
     
    Natalie JacksonKate Lees

    Top service and standards from start to finish, our house was up on the market for two weeks then was sold.
    Highly recommended team who were in contact every day.
    If you want a professional outfit to sell your house these are the guys you need to be dealing with.

    Many thanks.

    Glen & Vicky.

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  31. A 5-star review by 'SPRINGBOK PROPERTIES' 1/8/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees, Aaron Wade
    Postcode
    FY4
    Sold Price
    £66
    Experience:
    Would you use the agent again? Yes
     
    Kate LeesAaron Wade

    Springbok properties were an excellent choice to sell the bungalow for us and Kate lees was a super contact. We could not fault the way she kept in contact with us all the time and also with the solicitor. Nothing was to much trouble for her . We would certainly recommend springbok properties to sell a property again . Thanks again..

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  32. View All Comments (1)by Springbok Properties  01/08/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were an excellent choice for selling your bungalow. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  33. A 5-star review by 'Cameron Thom' 31/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    G73
    Sold Price
    £54000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    After purchasing a property via this agent, I have nothing negative to say about them. For their part, the viewing and sale proceeded quickly and efficiently and there were no problems that could be attributed to them.

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  34. A 5-star review by 'Keeley' 30/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Natalie Jackson
    Postcode
    DN20
    Sold Price
    £113000
    Experience:
    Would you use the agent again? Yes
     
    Natalie Jackson

    We have just bought our home with Springbok properties. I felt so happy with the service we received. Natalie Jackson helped us through the whole process, any queries we had she would happily help us. Everything ran so smoothly. Would highly recommend Springbok!

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  35. 1
    person found this
    helpful.

    A 1-star review by 'Irate and now with Redbrick!!' 30/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (Prospective customer)
    Staff Member
    No staff selected.
    Postcode
    S40
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Springbok - rude and disinterested!!

    I had a visit from Springbok who promised the earth and delivered next to nothing. All the time my property was on the market with them I had NO feedback from them at all - I had asked for weekly reports on levels of interest, be it clicks on photos/details or whatever the could supply . . . yes yes yes was the response in the initial meeting and pre contract signing - then nada at all ever for 14 weeks!!

    I complained numerous times to the switchboard (cant get anyone else to speak to me) and sent dozens of emails to all the contacts I had listed -... (read more)

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  36. A 5-star review by 'Sue' 30/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Natalie Jackson, Kate Lees
    Postcode
    WN1
    Sold Price
    £55000
    Experience:
    Would you use the agent again? Yes
     
    Natalie JacksonKate Lees

    I bought a buy to let property through Springbok and really couldn't have asked for more. The sale went through super quick, the staff were polite, courteous and always on the ball with answers and call backs.
    I would definitely have no qualms in using them again or recommending.

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  37. 3
    people found this
    helpful.

    A 1-star review by 'Mr Ponton' 28/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (Prospective customer)
    Staff Member
    No staff selected.
    Postcode
    ME15
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Springbok Properties returned an initial call from me to inquire into selling my property. Nigel visited our property and at the outset came across as he knew his industry, but how wrong.

    I sent him a text the next day but took him over 24hrs to get back to me.

    I expressed my concerns as at the time there was only 1 other property valued more than mine and not many in our area.

    I agreed for Springbok Properties to martet my property but only for 6 weeks not the normal 12 week period, how right I was.

    After 2 weeks of the 6 week period I was asked to lower the guide price which I did and was told this would encourage block viewings, how wrong was this.

    Another week goes by still no viewings I was asked again to reduce the price I refused.

    Maybe Springbok Properties are good at the lower end of the market and maybe North of Watford, but certainly not in the South.

    I was told I would receive weekly calls but since the time I refused to lower the price I haven't received my next week follow up call

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  38. View All Comments (1)by Springbok Customer Services  04/08/2014

    Thanks for your review. On the rare occasion we do not meet a customer’s expectations we will always do everything we can to resolve the issue and work with your best interests in mind. As a national estate agency, we work really hard to sell property across the UK; our focus is not in one particular region or city. We pride ourselves on selling houses quickly and our performance statistics and reviews from other clients prove this. It’s typical of the current market trends to take a little longer to sell a property when it does not appeal to some buyer groups, such as investors or First... (read more)
  39. A 5-star review by 'Dan' 27/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Rachel Leaver
    Postcode
    M27
    Sold Price
    £92500
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    The Springbok team were fast, efficient and gave a great customer service. I had the pleasure to work with Rachel who I can honestly say is the best estate agent I have ever had (that's coming from a property developer so have dealt with many over the years). She was cheerful, easy to discuss issues with and always willing to help. I have never known an estate agent to communicate with all parties concern as much as Rachel and constantly updating me on the progress. It just shows that there are decent estate agents out there who take pride in their work, work extremely hard and enjoy giving brilliant service. With the help from Rachel I have been able to exchange contracts within less than 4 weeks which is incredible. I highly recommend Springbok to future sellers and buyers particularly if you have the luxury of dealing with Rachel Leaver.

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  40. View All Comments (1)by Springbok Customer Services  28/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you found Rachel a pleasure throughout the process and she was always helpful. We are thrilled to hear you managed to exchange contracts within as little as 4 weeks! We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  41. 3
    people found this
    helpful.

    A 1-star review by 'Marc' 25/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (Prospective customer)
    Staff Member
    No staff selected.
    Postcode
    wf8
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    they told me ''we will sell your house, we have 50,000 people waiting to buy houses and cant supply houses quick enough''. in a month we had 3 viewings and no offers. I used the misrepresentation act of 1967 to get out of my deal as the agent who visited me lied about what they could do. they are not fast sale specialists and you will do better to put your house on a local market to achieve the sale. Mine sold within 2 weeks of being elsewhere.

    Comments on the Agents fees

    “OVERPRICED, DO NOT USE”


    What could Springbok Properties do to change your mind??

    “not go round telling porkys”


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  42. View All Comments (1)by Springbok Customer Services  04/08/2014

    Dear Marc Thanks for your review. It is always disappointing to discover we have not met a customer’s expectations for service, especially if they feel they have been misinformed. We always work with your best interests in mind and aim to deliver an exceptional standard of service. We have a large database of investors who we alert if a property meeting their criteria becomes available. We also receive enquiries every day from people wanting to buy a home, so we always try to match them with a suitable property. We work really hard to sell your property, and to provide a service with... (read more)
  43. 1
    person found this
    helpful.

    A 5-star review by 'Stacey menzies' 25/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Rachel Leaver, Ahmed Seddon
    Postcode
    Bl1
    Sold Price
    £68000
    Experience:
    Would you use the agent again? Yes
     
    Rachel LeaverAhmed Seddon

    I have been really happy with service springbok properties have given me they informed me of any information I needed and called for updates for the sellers. I was happy that I was informed of my new advisor as my old advisor had moved business. I would recommend springbok to anyone wanting to by a house and I would use this agency again. 100% happy

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  44. View All Comments (1)by Springbok Customer Services  25/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel and Ahmed We are extremely happy to hear that you found us efficient and helpful through the purchase of your property. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  45. 1
    person found this
    helpful.

    A 5-star review by 'Mrs F' 24/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts
    Postcode
    Ol4
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Jess was a pleasure to work with, always being bright and cheery and I believe going above and beyond to help with the purchase of our new home, being extremely informative along the way. Thanks Jess!

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  46. View All Comments (1)by Springbok Properties  24/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you found us informative and helpful through the purchase of your property. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  47. 1
    person found this
    helpful.

    A 5-star review by 'Samantha Lad' 24/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts, Tom Lucas
    Postcode
    WA3
    Experience:
    Would you use the agent again? Yes
     
    Jess WattsTom Lucas

    Having recently purchased a house sold through Springbok Properties I can thoroughly recommend their services! We have bought and sold properties several times in recent years and have used various agencies. Springbok have been very professional the whole way through our purchase, but have also been sympathetic and friendly and supportive when needed.
    From the start of the process and putting in an offer with Tom Clucas they were friendly and there was no pushiness at all, this has been very refreshing! The house was advertised with Springbok for a quick sale and the whole way through Tom... (read more)

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  48. View All Comments (1)by Springbok Properties  24/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you found us efficient and helpful through the purchase of your property. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  49. 4
    people found this
    helpful.

    A 1-star review by 'UpsetClients' 24/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (Prospective customer)
    Staff Member
    No staff selected.
    Postcode
    SR79
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    When the agent came to look at the house, they said they would have our property sold within 4 weeks with sole seller rights as they had people and companies lined up and ready to buy. They did not give us time to read the contract fully before signing. After reading the contract it was for 16 weeks sole seller rights, preventing us from contacting other agencies. During this time we had to turn down 3 offers in excess of £80,000 from buyers.
    We stated that our lowest possible sale price would be £80,000. We had a phone call after roughly 10 weeks asking us for permission to drop the... (read more)

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  50. A 5-star review by 'Ray' 23/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    KT20
    Sold Price
    £305000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    I'd never heard of Springbok Properties until I saw an advert for them on the internet.
    All the people I dealt with were very professional, pleasant and helpful.
    James found me a cash buyer for the asking price of my house and then passed me on to Jess Watts who saw the sale through until completion.
    Although I never had the pleasure of meeting Jess, she seems to be a very nice young lady and was always happy to help with any query I threw at her!
    She followed the progress of my sale very competently and kept me informed as to what was happening at all times. I'm sure she'll go far in her chosen career!
    Thanks to everyone at Springbok Properties, ( especially to Jess!!)
    I'd definitely use them again if the need ever arises.

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  51. View All Comments (1)by Springbok Properties  23/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you found us helpful and professional through the purchase of your property. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok