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Springbok Estate Agents in Manchester

Springbok Properties

Agent rating: 4.7 out of 5.0 based on 478 ratings. This website contains 478 user reviews of Springbok Properties.

Contact Springbok Properties


Phone:   0161 452 7580

 

Offices / Branches


 
  • (463)
    Manchester - 1 Universal Square, Devonshire Street North, M12 6JH

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Filter Reviews

  • Sales (as a Vendor)243
  • Sales (as a Buyer)223
  • Sales (Prospective customer)8

  • Lettings (as a Landlord)3
  • Lettings (as a Tenant)0
  • Lettings (Prospective customer)0
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
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This firm is ranked 23 out of 12699 in the UK

Overall Customer Rating

4.74 out of 5.00

  • 466 recommend
  • 12 disapprove

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This branch is also ranked:

1 out of 2
in the M12 League Tables
1 out of 286
in the Manchester League Tables
7 out of 21725
in the UK

Agent Information

No description for branch.

No photo or video of branch available

Opening Hours

  • Mon: 00:00 - :00
  • Tue: 00:00 - :00
  • Wed: 00:00 - :00
  • Thu: 00:00 - :00
  • Fri: 00:00 - :00
  • Sat: 00:00 - :00
  • Sun: 00:00 - :00

Registered With

  • The Property Ombudsman (Sales)

Areas Covered

National

Springbok Properties has not joined our 'transparent agent' scheme yet.

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Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Springbok Properties, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews  (Page 1 of 16)

Page last updated on: 20-Oct-2014 12:00:54

  1. 2
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'Sharon and Mick' 25/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees, John
    Postcode
    ng9
    Sold Price
    £130000
    Experience:
    Would you use the agent again? Yes

    From start to finish, the sale of our property has been dealt with in a professional manner. At all stages the communication has been superb. John who arranged viewings and negotiations was dianamic in his approach with excellent skills and sold within a week and then the sale was handed over to Kate Lees for sales progression ,Kate once again as John faultless. Kate has worked very hard to ensure smooth transition.
    Many thanks to you all for a fantastic service after 28 years at the same property we are now off to an exciting new venture,all thanks to Springbok. Sharon and Mick Featherstone

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    View All Comments (1)by Springbok Properties  28/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & John. We are extremely happy to hear that you felt we were professional with superb communications. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  2. A 5-star review by 'Michael' 20/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Charlotte
    Postcode
    e13
    Sold Price
    £295000
    Experience:
    Would you use the agent again? Yes
     
    Charlotte

    Charlotte was 2 very important things for me as a first time buyer, she was both informative and responsive.

    She took the time to answer my almost daily questions about the house purchase process and also responded, quickly, kindly and professionally making me feel as though no questions was without merit and my house purchase was at the forefront of her mind.

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  3. A 5-star review by 'Prof Paul Stanton' 17/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    YO11
    Sold Price
    £61000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    This was not an easy transaction to complete, since the vendor was elderly and the Estate Agent had to liaise through the vendor's daughter in order to resolve inquiries that my solicitor raised in relation to the property. James dealt with the initial contacts in a timely and very helpful manner and Kate then took over the liaison up to completion. Although the whole process took significantly longer than the target 6 weeks, delays were the result of procrastination by the vendor's solicitor and were outwith the control of Springbok staff. Kate maintained good contact and did all in her power to expedite the sale which is now complete

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  4. View All Comments (1)by Springbok Properties  20/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & James. We are extremely happy to hear that you felt we were helpful and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  5. A 5-star review by 'Prof Paul Stanton' 17/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    YO11
    Sold Price
    £61000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    This was not an easy transaction to complete, since the vendor was elderly and the Estate Agent had to liaise through the vendor's daughter in order to resolve inquiries that my solicitor raised in relation to the property. James dealt with the initial contacts in a timely and very helpful manner and Kate then took over the liaison up to completion. Although the whole process took significantly longer than the target 6 weeks, delays were the result of procrastination by the vendor's solicitor and were outwith the control of Springbok staff. Kate maintained good contact and did all in her power to expedite the sale which is now complete

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  6. A 5-star review by 'Mrs Debbie Hugo' 7/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Natalie Jackson
    Postcode
    wf6
    Sold Price
    £83
    Experience:
    Would you use the agent again? Yes
     
    Natalie Jackson

    while buying my property with springbok i was pleasantly suprised by the absolute professionalism of the staff in particular my dealings with Natalie , she was a fantastic help and support throughout what is a stressful time always helpful and informative and responsive to any query i had .

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  7. A 5-star review by 'Hayley Douglas' 3/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    Bs15
    Sold Price
    £150000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    I would highly recommend springbok properties to anyone. Kate lees who dealt with us couldn't of done any more for us , she was brilliant! Not only did she keep us up to date with everything , she really helped and advised us with any problems we had.
    Our purchase proved to be quite stressful near the end plus being first time buyers we didn't really know what to expect , but she really made us feel at ease with everything. I cannot thank her enough!
    All in all , a great estate agent to go with!

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  8. View All Comments (1)by Springbok Properties  08/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you would recommend our company. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  9. A 5-star review by 'susan morgan' 3/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    ts3
    Sold Price
    £70000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    I sold my house with the help of the springbok team. Throughout the whole sale process my allocated team member (Kate Lees) kept me informed of all the progress of the sale and gave me plenty of advice from start to finish.
    I am extremely happy with the decision to deal with Springbok and would highly recommend them to family and friends.
    I feel that the whole team where professional and courteous and helped take away any stress or confusion from selling a home.
    A big thank you to all the Springbok team for all of your help

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  10. View All Comments (1)by Springbok Properties  08/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were polite and courteous. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  11. A 5-star review by 'Clairbell' 2/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    James
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes
     
    James

    We found James at springbok properties a great help, he kept us informed and helped us every step of the way, it was easier than we had thought it would be, and the sale went through very quickly. We would recommend them to anyone wishing to sell their property.

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  12. A 5-star review by 'Andrew Gill' 30/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Rachel Leaver
    Postcode
    M26
    Sold Price
    £102000
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    Rachel was very helpful,explained how the process works,what happens when and what should be happening.She chased up my solicitor for progress,chased up my mortgage adviser and generally kept the sale going when both myself and the seller were both at our wits end with the none stop delays from both party's legal teams.i believe her to be a credit to her employers and herself.

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  13. View All Comments (1)by Springbok Customer Services  01/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you were please with the help and support Rachel provided. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  14. A 4-star review by 'Vicky' 30/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    M19
    Sold Price
    £65000
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    I was very happy with the service I received from Springbok from start to finish, although there were a couple of initial teething problems in relation to fixing a convenient date for the valuation to take place as I did not live at the property. I initially spoke to the valuer about selling the property direct to Springbok, however, the valuer was very helpful and explained the various options. He did not try to hide any charges and was realistic as to the price that I could achieve for the property. My only complaint is that Springbok do not actually conduct the viewings on the property,... (read more)

    Comments on the Agents fees

    “THE FEES ARE HIGH, BUT THIS IS CLEARLY EXPLAINED TO YOU BEFORE YOU SIGN UP, THE AGENTS ARE OPEN AND HONEST ABOUT THIS.”


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  15. View All Comments (1)by Springbok Customer Services  01/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you were happy with the service from Springbok from start to finish, and the way you were dealt with by Rachel. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  16. A 5-star review by 'Yvonne' 30/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    NE61
    Sold Price
    £52950
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    I had a very positive experience with Springbok properties from start to finish. I found them very professional and extremely helpful especially Rachel Leaver who dealt with the completion side of my sale...she was absolutely amazing and i cant praise her enough, she is an absolute credit to the company and deserves a very big pay rise. Rachel communicated between 3 estate agents, 3 solicitors, and 3 buyers and she communicated with me every single day to let me know how things were progressing. It wasnt a straight forward sale and there were various problems along the way, which she dealt with like a true pro. STRESS!! wot Stress? i didnt have any! Rachel took that on board aswell. She is worth her weight in gold. Thanks for everything Rachel and continue the good work.

    Comments on the Agents fees

    “WERENT THE CHEAPEST BUT DEFINATELY THE BEST...GOT AN OFFER WITHIN 6 WEEKS WHICH IS WHAT I HAD ASKED FOR. HAPPY DAYS”


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  17. View All Comments (1)by Springbok Customer Services  01/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you were pleased about the service you received from Springbok, and Rachel. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  18. A 5-star review by 'Sonya' 26/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    BD15
    Sold Price
    £77000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    Both Kate and Kassandra were fantastic and ensured the purchase of our house was as smooth and as stress free as possible. Thanks to them we now have our perfect first family home!

    Comments on the Agents fees

    “WE GOT A GREAT DEAL”


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  19. View All Comments (1)by Springbok Properties  26/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & Kassandra. We are extremely happy to hear that you found the service to be fantastic and the purchase of your home was smooth and stress free. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  20. A 5-star review by 'Steve Hall' 26/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    CV11
    Sold Price
    £71000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I had worries to start with buying from an internet estate agent , But found Springbok Properties
    Helpful in driving this sale througth to completion , which took just under 5 weeks . Will have no worries next time and would recommend

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  21. A 4-star review by 'Mr & Mrs Hooker' 24/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    B92
    Sold Price
    £138000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    It was nice to know that all prospective buyers were vetted first to ensure that they had the money in place to buy, and that there was no chain involved. Jess Watts was our main contact from Springbok Properties. She was always helpful and supported us throughout the selling process, giving us a stress free sale. We would recommend Springbok Properties to friends and family considering selling their properties.

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  22. View All Comments (1)by Springbok Properties  29/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that you were helpful and supportive throughout the process. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  23. 1
    person found this
    helpful.

    A 4-star review by 'Philippa Kirkley' 24/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    BD13
    Sold Price
    £55000
    Experience:
    Would you use the agent again? No
     
    Kate Lees

    I was impressed with the time and effort Kate put into the sale of my house. Kate kept me updated as to what was going on and worked really hard to help resolve a problem we have with the valuation. Thank you very much!

    The pre sales team did not quite deliver on what they said they could and whilst I appreciate some things are out of their hands, a more reasonable and realistic opinion would have been appreciated up front to avoid such a disappointing sale price.

    What could Springbok Properties do to change your mind??

    “A more realistic sale price.”


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  24. 1
    person found this
    helpful.

    A 5-star review by 'Jess Watts and Karl Strazala' 24/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    sa8
    Sold Price
    £62600
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I would like to praise both members of staff - their professionalism, feed back and follow through (in what has been a difficult transaction) has been exceptional!

    Comments on the Agents fees

    “WHILST I HAVE NO PROBLEM AT ALL WITH THE WAY THE SALE HAS BEEN HANDLED I DO THINK THERE SHOULD BE SOME VARIATION ON FEES MADE ON THE PRICE OF A PROPERTY - ESPECIALLY IN THE CASE OF PROPERTIES BELOW £100K. THE FEE IS HIGH IN THIS RESPECT AND WOULD SUGGEST YOU MAY HAVE MORE TAKE UPS IF THE FEE WAS LESS.”


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  25. View All Comments (1)by Springbok Properties  02/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that you found it professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  26. A 4-star review by 'Tristan' 24/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Adam Nicholls, Kate Lees
    Postcode
    PO2
    Sold Price
    £180000
    Experience:
    Would you use the agent again? Yes
     
    Adam NichollsKate Lees

    We had the move from hell I think. This was our second property as the first pulled out and we were on our first buyer at the time. Our buyers survey took over a month and then she pulled out two weeks later and we had to sell again. We were able to keep the house tied up with Springbok although I think they got a very good price out of us as they drive a hard bargain on negotiations. Good for the seller...
    I found them helpful and understanding when we hit brick walls my only criticism would be it's difficult to get hold of your agent once a negotiations are done. Adam dealt with us at the start and then we were passed to Kate to see the sale through and she was nice but hard to get hold of. Maybe having more than one person assigned to a property?
    Certainly not the worst agents we dealt with in our saga!

    Comments on the Agents fees

    “I\'M NOT SURE IF THE AGENTS HAD ACTUALLY SEEN THE PROPERTY THEY WERE SELLING.”


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  27. 1
    person found this
    helpful.

    A 5-star review by 'Mel Plant' 23/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    WS7
    Sold Price
    £245000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Although I was very unhappy with the service at the outset - not being able to get a response to any phone call and being passed from one agent to another - once Jess Watts was appointed to me everything went very smoothly and quickly and the property was sold within 2 months!

    Comments on the Agents fees

    “A LITTLE MORE THAN LOCAL AGENTS BUT A VERY QUICK SALE ACHIEVED.”


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  28. View All Comments (1)by Springbok Properties  02/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that a quick sale was achieved. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  29. 1
    person found this
    helpful.

    A 5-star review by 'Deborah' 22/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    M281
    Sold Price
    £93000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    I would like Exspress how happy I was with the service I received from the springbok team especially Jess Watts (Sales Progression) their service is fast, effective & professional with fantastic customer service. Jess was not only professional with a high standard of customer service, she was caring, understanding & considerate when dealing with my house sale as it wasn't a straight forward procedure. She updated me with any progression & responded promptly to any inquires, questions or worries that I had, she was not onl a sale progression she was like a friend helping me sell my house. I am extremely happy with the service I received from springbok & their staff in every department, from them viewing my property to the sale completion! Springbok are a fast, effective, professional & friendly company that I highly recommend!!

    Comments on the Agents fees

    “I WAS DISAPPOINTED THAT THE AGENT DIDN\'T MENTION THE VAT FEE, I ONLY FOUND THIS OUT ONCE MY HOUSE HAD SOLD.”


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  30. View All Comments (1)by Springbok Properties  23/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that you were received a high standard of customer service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  31. A 5-star review by 'Nicola Manners' 20/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    PR25
    Sold Price
    £100000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    An excellent service from start to finish. All the staff I dealt with were very efficient and kept me informed at all stages. Very helpful and always returned my phone calls. All staff very friendly and enthusiastic.
    I would definitely recommend to anyone selling their property to use Spingbok

    Comments on the Agents fees

    “REASONABLE FEES FOR AN EXCELLENT SERVICE,”


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  32. View All Comments (1)by springbok customer services  23/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt you received an excellent service from start to finish. Hearing that you felt all the staff you dealt with were efficient, friendly and enthusiastic is very pleasing to us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  33. A 5-star review by 'Mr & Mrs Hills' 19/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Rachel Leaver
    Postcode
    NE63
    Sold Price
    £226500
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    We would like to thank Rachel Leaver for the professional service she has provided during the purchase of our new home. Rachel kept us up-to-date with all aspects of the move process and dealt with venders, solicitors, estate agents and financial advisors etc which was very much appreciated. Thanks Rachel

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  34. A 5-star review by 'Mike' 19/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    CF45
    Sold Price
    £34000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    A friend recommended Springbok to me when I was looking to sell my parents property. I found all my interactions with them productive each step of the way and was able to sell the property in no time at all. I found all correspondence with them professional and especially Kate's help for the later part of the sale.

    Would definitely recommend to my friends.

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  35. View All Comments (1)by Springbok Properties  19/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were productive and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  36. A 5-star review by 'jamiefoz' 19/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    bd13
    Sold Price
    £55000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    The agent was fantastic and did the negotiating for us on the buying of the property, the agent also was very quick in gutting me an answer in any queries i had regarding the purchase

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  37. View All Comments (1)by Springbok Properties  19/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you were more than happy with the service received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  38. A 5-star review by 'Natalie Scott' 16/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    NE15
    Sold Price
    £74000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I was very happy with the service provided to me, the staff were very friendly and very helpful. I would recommend this to firends and family.

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  39. View All Comments (1)by springbok customer services  29/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff members. We are extremely happy to hear that you felt you were happy with the service that was provided to you and hearing that you felt the staff you dealt with were friendly and helpful is pleasing to us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  40. A 4-star review by 'Mike' 16/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    WN3
    Sold Price
    £142500
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    We sold our property through Springbok and were very pleased with the service received and especially with Jess Watts who was assigned to us as sales progression
    Jess has a very good customer service attitude and kept us informed on every occasion
    i would certainly use Springbok to market a property again.

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  41. View All Comments (1)by Springbok Properties  18/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that you felt we had a good customer service attitude and informative. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  42. A 5-star review by 'David Bruce' 15/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    wa11
    Sold Price
    £66500
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    Rachel dealt with our house sale as the consummate professional both keeping us informed at every turn of which there were quite a few. She took up the gauntlet when the buyers' solicitor wasted time with inane queries along the way and kept us informed as and when this happened. We thank her for the job done and will think of her as we move into our new address @ 25 Vicarage Drive, Haydock, Merseyside. WA11 0UG. Many thanks Rachel.

    Comments on the Agents fees

    “WE ORIGINALLY ASKED THE AGENT TO OFFER THE PROPERTY AT £70/£75 THOUSAND AND ONLY FOUND OUT THAT IT HAD BEEN ADVERTISED AT £65,000+ AND ONLY WHEN THE VIEWER CAME TO THE DOOR. IT WAS TOO LATE THEN SO THAT IS THE ONLY GRIEVANCE WE HAVE.”


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  43. View All Comments (1)by Springbok Customer Services  18/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear Rachel kept you informed every step of the way. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  44. A 5-star review by 'Seb Blake' 14/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    cf45
    Sold Price
    £34000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    Springbok/Kate Couldn't have been any more helpful and informative if they tried. Unfortunately i had a useless solicitor and if it wasn't for Kate's constant chasing up of the solicitors i would have most certainly lost my mortgage. Kate was extremely helpful to me as a first time buyer, she would constantly update me on progress, explain what stage of the purchase we were at . I would not hesitate to use Springbok again

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  45. View All Comments (1)by Springbok Properties  15/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were helpful and informative. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  46. 2
    people found this
    helpful.

    A 5-star review by 'Clare Thomas' 12/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Charlotte
    Postcode
    RH1
    Experience:
    Would you use the agent again? Yes
     
    Charlotte

    Charlotte Murtagh is one of those rare people that is such a good communicator. From beginning to end she ensured that I was constantly updated with the status of the buyer plus the conveyancer. It was not the most easiest of sales, and I admire her determination to ensure that we exchanged and completed. Charlotte never gave up on me!

    I want to thank Charlotte for everything she has done for me and my family as we start our new lives across the pond.

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  47. View All Comments (1)by Springbok Properties  19/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt Charlotte was determined and kept you updated throughout the transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  48. A 4-star review by 'matt and jo' 12/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    mk18
    Sold Price
    £163000
    Experience:
    Would you use the agent again? Yes
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    Trying to book a viewing was difficult as communication was poor. Once an offer was accepted the communication was much better. Thank you for a smooth transaction.

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  49. View All Comments (1)by Springbok Customer Services  12/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you had a smooth transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  50. A 5-star review by 'Julie' 11/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    St2
    Sold Price
    £90
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    Excellent service, house sale went through amazingly quick, six weeks in start to finish! Kate from Springbok kept us informed and up to date at all times and was very helpful during the process of our sale, thank you, Mr & Mrs Myatt.

    Comments on the Agents fees

    “GREAT SERVICE, FEES QUITE HIGH BUT DID AGREE FROM CHOICES MADE FROM THE OUTSET.”


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  51. View All Comments (1)by Springbok Properties  12/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were helpful and the service received was excellent. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  52. 1
    person found this
    helpful.

    A 5-star review by 'Hannah Mac' 11/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    James Hatton
    Postcode
    HU5
    Sold Price
    £70000
    Experience:
    Would you use the agent again? Yes
     
    James Hatton

    Bought a property through the estate agents springbok properties. Would highly recommend. They responded promptly to all my queries and followed through with telephone calls. I wanted a quick purchase and James Hatton ensured all my needs and requirements were met. Thank you :)

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  53. View All Comments (1)by Springbok Properties  11/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to James. We are extremely happy to hear that you felt we responded promptly to your queries and the fact that we achieved a quick sale for you . We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok