Browse agents by letter
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9
Springbok Estate Agents in Manchester

Springbok Properties

Agent rating: 4.7 out of 5.0 based on 540 ratings. This website contains 540 user reviews of Springbok Properties.

Contact Springbok Properties


Phone:   0161 452 7580

 

Offices / Branches


 
  • (524)
    Manchester - 1 Universal Square, Devonshire Street North, M12 6JH

  •  
  • update branch

Filter Reviews

  • Sales (as a Vendor)272
  • Sales (as a Buyer)250
  • Sales (Prospective customer)8

  • Lettings (as a Landlord)4
  • Lettings (as a Tenant)0
  • Lettings (Prospective customer)1
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage1
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing0

what?

Smartphone? Scan It!

Print | Save

Ratings Widget


You can embed the above official allAgents Ratings widget on your own website! Just copy and paste the following code!

The default widget dimensions are width:250px; height:335px; But this can easily be tweaked by changing the numbers in the code.

This firm is ranked 23 out of 12877 in the UK

Overall Customer Rating

4.70 out of 5.00

  • 521 recommend
  • 19 disapprove

Subscribe To Agent's RSS Feed Print Branch Report

This branch is also ranked:

1 out of 2
in the M12 League Tables
1 out of 290
in the Manchester League Tables
6 out of 22004
in the UK

Agent Information

No description for branch.

No photo or video of branch available

Opening Hours

  • Mon: 00:00 - :00
  • Tue: 00:00 - :00
  • Wed: 00:00 - :00
  • Thu: 00:00 - :00
  • Fri: 00:00 - :00
  • Sat: 00:00 - :00
  • Sun: 00:00 - :00

Registered With

  • The Property Ombudsman (Sales)

Areas Covered

National

Springbok Properties has not joined our 'transparent agent' scheme yet.

"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
 
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Springbok Properties, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews  (Page 1 of 18)

Page last updated on: 31-Jan-2015 16:07:44

  1. 2
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees, John
    Postcode
    ng9
    Sold Price
    £130000
    Experience:
    Would you use the agent again? Yes

    From start to finish, the sale of our property has been dealt with in a professional manner. At all stages the communication has been superb. John who arranged viewings and negotiations was dianamic in his approach with excellent skills and sold within a week and then the sale was handed over to Kate Lees for sales progression ,Kate once again as John faultless. Kate has worked very hard to ensure smooth transition.
    Many thanks to you all for a fantastic service after 28 years at the same property we are now off to an exciting new venture,all thanks to Springbok. Sharon and Mick Featherstone

    Was this review helpful?    Yes  
    Twitter  Facebook

     

    View All Comments (1)by Springbok Properties  28/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & John. We are extremely happy to hear that you felt we were professional with superb communications. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  2. A 4-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    LS25
    Sold Price
    £517000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    Kate was ultra professional and well informed.

    She understood the stress of selling and moving
    And was organised and helpful making the experience
    A pleasant one

    She always answered messages promptly
    And was polite and positive throughout the process

    Highly recommended

    Martyn Barrow

    Comments on the Agents fees

    “I GUESS WE THOUGHT IT WAS WORTH MORE BUT IT COMES DOWN TO WHAT SOMEONE WILL PAY. AND IN THE END IT WAS OUR 3RD TRY WITH DIFFERENT AGENTS AND THEY SOLD IT FOR US”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  3. A 4-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    DY13
    Sold Price
    £975000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    We were impressed with the tenacious approach of the individual acting on our behalf. Her keen involvement improved communications between all parties and progression of the transaction through to successful completion.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  4. A 4-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    LE10
    Sold Price
    £110000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I found Springbok Properties to be very helpful in dealing with problems we had concerning the solicitors, that I and the previous owner of the property was having during our transaction. And it was them that helped the most to ‘get the ball rolling’ out of everyone who was involved.

    Easy to talk to, fast at responding, I would recommend them to friends.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  5. A 4-star review by ''

    Branch:
    No branch selected
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    TQ1
    Sold Price
    £100000
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    Although the sale took longer than originally stated by Springbox agent who signed us up to sell our house, the entire process was made easier by the Springbok staff member who was allocated our case. Rachel was always there to answer our questions, she kept us upto date from start to finish. she alwarys returned our calls and is a great asset of Springbox.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  6. View All Comments (1)by Springbok Customer Services  26/01/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear you were happy with the level of service Rachel provided. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  7. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    OL5
    Sold Price
    £80000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    I bought my property through Springbok and completed 12.12.14. I am a first time buyer so didn't really know how to go about the whole process. I dealt mostly with Kate, throughout each stage of the process she has really helped to explain things to me and always kept in contact with me to make sure I was always up to date with the whole process.
    Thank you

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  8. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    hu13
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    my property was on the market with another estate agent with no viewings or interest i had decided to sell after long standing tenants moved out of town to be near family,
    after moving estate agents to springbok things moved fast five viewings and a cash offer !!

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  9. View All Comments (1)by Springbok Customer Services  26/01/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were very satisfied with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  10. 2
    people found this
    helpful.

    A 2-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    NG9
    Sold Price
    £95000
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Our initial meeting with Jim was very positive, he explained Springbok's way of marketing properties (auction like), that they had a bank of purchasers who had been vetted so we would not have any time wasters. Sounded great, the fees were very high, but if they delivered what they promised and got us the price we were looking for, it would be money well spent. We went with a low asking price, as advised, but we were told we would get £20k more than that. Prospective buyers were soon being shown round the property, but they all seemed to think the price that it was listed at on the... (read more)

    Comments on the Agents fees

    “WHEN WE WERE FIRST TOLD HOW MUCH THE FEES WERE, WE WERE NOT GOING TO USE SPRINGBOK. BUT THE AGENT OFFERED A REDUCTION AND WE FELT THAT IF WE ACHIEVED THE ASKING PRICE WE WERE LED TO BELIEVE WE COULD GET, THE RATHER HIGH FEE WOULD BE JUSTIFIED.”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  11. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    Bb1
    Sold Price
    £39000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Thanks so much for making the purchase of the house a smooth process
    Everyone we dealt with and spoke to were very helpful
    They were very quick to reply if any queries were raised
    I would recomend them highly

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  12. View All Comments (1)by springbok group  30/01/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff member. We are extremely happy to hear that you felt we were helpful and quick to respond. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  13. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    DY8
    Sold Price
    £92000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    I would like to say that Kate Lees at Springbok Properties was very helpful throughout the whole process of buying the house. I was kept in the loop at all times and she responded quickly to all emails that I sent to her. The whole process went through quickly and I am very satisfied with the service provided.

    Comments on the Agents fees

    “N/A”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  14. View All Comments (1)by Springbok Properties  14/01/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were very satisfied with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  15. 4
    people found this
    helpful.

    A 1-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    David Todd
    Postcode
    BB11
    Experience:
    Would you use the agent again? No
     
    David Todd

    We contacted Springbok Properties and David Todd came to see us. He convinced us that the property was worth more than 2 other local independent estate agents had told us. He told us that they had a list of landlords and people buying as investments and that he'd be very surprised if it didn't sell within 6 weeks. Although the selling fees were significantly higher than the local estate agents, David Todd's promises made it worthwhile. After signing up, David came back and took photographs but no measurements? A couple of days later a female called Barbara rang to introduce herself saying she... (read more)

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  16. 3
    people found this
    helpful.

    A 1-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    Ol8
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    I do not feel that I received the service described when I signed with this company. Poor quality pictures and very little feedback regarding potential buyers. I was informed that all potential customers were vetted prior to viewings however Springbok sent around viewers that were unable to secure a mortgage. It did not appear that much work was completed by Springbok until I made the decision to terminate the contract, I was then advised I had a large number of viewings which they had failed to inform me about, the excuse given was that some staff had left the company. I also had a number of people arrive my property to arrange viewings as they had been unable to make contact with Springbok. It took a number of weeks and calls before my property was removed from their website. Instructing this company to sell my house caused one big headache, wouldn't recommend.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  17. 2
    people found this
    helpful.

    A 1-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    John , Geoff Lau
    Postcode
    YO22
    Experience:
    Would you use the agent again? No
     
    John Geoff Lau

    We have been messed about from the very beginning with this Agency. We were firstly allocated John who hardly ever returned calls and eventully reallocated Geoff Lau as we were informed John had too much on his caseload. We have a commercial bed and breakfast property and were informed initially by the valuer that we would be marketed on over 100 different websites. We kept scanning the internet for our property but could only find it on nine. It was only because we pointed it out to John that we were told the the selling regulations on many sites had changed and they could not market it... (read more)

    Comments on the Agents fees

    “HOUSE NOT SOLD”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  18. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    M9 4
    Sold Price
    £70000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Jess was superb totally efficient always returned calls with information and was so proactive. James was helpful too with Jess. Service was best experience and I have bought and sold lots of houses. She is an asset to your company thank you

    Comments on the Agents fees

    “PERFECT A SUPERB SERVICE FROM AGENT AND SOLICITORS TOO”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  19. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Lettings (Prospective customer)
    Staff Member
    Kate Lees
    Postcode
    l35
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    Very informative throughout the purchase of the property and extremely helpful. It was the Vendor who had picked the estate agent as I didn't have a chain but if I do in future i'll gladly use Springbok.
    Excellent service

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  20. View All Comments (1)by Springbok Properties  23/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were informative and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  21. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jessica Langlands
    Postcode
    BB1
    Sold Price
    £39000
    Experience:
    Would you use the agent again? Yes
     
    Jessica Langlands

    Very effective and professional service right from the start when Ian told us what to expect from Springbok Properties. A buyer was found within two weeks, and we were then kept informed by Jessica of what was going on right up to completion after 8 weeks.

    Comments on the Agents fees

    “ALTHOUGH WE FOUND THE SERVICE EXCELLENT, THE FEES ARE QUITE EXPENSIVE FOR LOWER VALUE HOMES LIKE OURS. PERHAPS A TIERED SYSTEM OF CHARGES SHOULD BE CONSIDERED.”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  22. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    l35
    Sold Price
    £87000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    excellent service, polite and very helpfull in all aspects, kept us informed daily, no hesitation in using this company again, well recommend

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  23. View All Comments (1)by Springbok Properties  23/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were polite and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  24. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts
    Postcode
    PE2
    Sold Price
    £127000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Springbok Properties were excellent from start to finish. Jess Watts was given the job of managing the sale through and was fantastic. She kept positive focus on making sure the transaction was completed asap, whilst supporting me in the purchase. We worked together to get the sale through, which was different to most estate agents who just put pressure on you to complete without any support. If I buy again I hope Springbok Properties are the agents. I have a few properties and I must say this is the best service I have ever received from an property agent. Well done Springbok Properties and Jess Watts...!

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  25. View All Comments (1)by Springbok Properties  18/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were friendly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  26. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Natalie Jackson
    Postcode
    M34
    Sold Price
    £178000
    Experience:
    Would you use the agent again? Yes
     
    Natalie Jackson

    Throughout the whole process of buying our house, Natalie's communication was excellent, there was always a constant flow of information from her and we always knew where we were. Even though I work shifts and don't have my phone during work hours, this was never a problem for Natalie, she would use whatever means of communication needed, whether this involved text, email or voicemail, we would always get the information from her. She followed up all enquiries needed and it seemed to us that she was always at the middle of the process linking everybody else up. Even when the process was held up for a number of reasons, Natalie was constantly chasing solicitors etc and pushing them for completion, this was important to us as Christmas was moving ever closer and we were desperate to complete as early as possible before the holidays hit.
    Overall, Natalie (and Springbok) was professional, friendly and I would recommend them to anyone.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  27. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts
    Postcode
    WV10
    Sold Price
    £49000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Springbok Properties dealt with the purchase of my property. My contact at SP was Jess Watts, she helped me throughout the process.

    I would like to personally thank Jess for all the hard work she has put into dealing with my solicitors and the seller's solicitors. Unfortunately myself and the seller both selected a firm of solicitors which to be polite were a waste of space!! If it wasn’t for Jess continuously pushing them at each stage I truly believe the purchase would still be outstanding.

    So thank you Jess, you are an asset to SP and I have appreciated all your efforts and will continue recommending you going forward.

    Kind regards
    Mrs K Cole

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  28. View All Comments (1)by Springbok Properties  18/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were friendly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  29. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    OL59
    Sold Price
    £80
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    i can honestly say my dealings with springbock properties was fast.efficient and thorough. i got phone calls on a regular basis updating me of the progress of my sale of the house .i would recommend them to any one needing a fast sale.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  30. View All Comments (1)by Springbok Properties  18/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were fast, efficient and thorough. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  31. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts
    Postcode
    np20
    Sold Price
    £115000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Bought my house from Springbok Properties. Professional friendly staff who kept me informed about the property all along the way. Jess was extremely helpful throughout the process. Would recommend them to friends.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  32. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    wf10
    Sold Price
    £76000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Great service. Staff were friendly and not pushy. House advertised very quickly - not much paperwork and prospective buyers within a week. Thanks very much :)

    Comments on the Agents fees

    “WOULD BE NICE TO HAVE A SMALLER FEE FOR SALES UNDER £100,000”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  33. View All Comments (1)by Springbok Properties  16/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were friendly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  34. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    They arranged our mortgage
    Staff Member
    Jessica Langlands
    Postcode
    wv14
    Sold Price
    £60000
    Experience:
    Would you use the agent again? Yes
     
    Jessica Langlands

    I was updated everytime possible about my house buying progress, in which I was Very happy about.
    She also helped me on my decision making so that I can benefit from it later and to get the mortgage to completion as quick as possible.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  35. View All Comments (1)by springbok group  10/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service from us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  36. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    rg14
    Sold Price
    £263000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    We felt Kate really kept us informed of the progress of our house purchase throughout. She was easy to reach and would always answer queries quickly.
    We appreciate her help in negotiating a suitable completion date, especially at very short notice.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  37. View All Comments (1)by Springbok Properties  08/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  38. 1
    person found this
    helpful.

    A 2-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    BD22
    Sold Price
    £168500
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    We would not recommend Springbok, we do not think that they were much help in selling the property, we had some viewings but not much enthusiasm was shown by Springbok. We had already given them notice and two days before this period expired someone knocked on our door to ask to be shown round. As we were still in the termination period we did the right thing and told them they had to contact Springbok. From then on all the negotiations were carried out between us and the buyers, who in the end refused to talk to Springbok. They could not get through on the phone and messages weren't answered. A big weakness is the majority of calls go to answer phone, and they do not all get responses. The most help we got was after we sold the house, but here again a lot of calls going to answer phone. Our overall feeling was one of frustration, disappointment and never again.

    Comments on the Agents fees

    “THESE WERE REDUCED BECAUSE THEY DID NOTHING TO NEGOTIATE THE FINAL AMOUNT, WE DID IT ALL.”


    What could Springbok Properties do to change your mind??

    “Shown some interest in selling the house, answered the phone, negotiated the sale”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  39. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Jess Watts
    Postcode
    L20
    Sold Price
    £66000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Jess was totally on the ball. I have had dealings with lots of agents but have never had an agent as good as jess. She kept me informed every step of the way and dealt with problems quickly and extremely efficiently. I cannot speak highly enough of her - she completely took the stress out of the purchase. I would definitely use springbok again and would like to have jess deal with further purchases. Thank you jess - well done!

    Comments on the Agents fees

    “NO FEES PAID - I WAS BUYER.”


    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  40. View All Comments (1)by Springbok Properties  12/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service with excellent communication. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  41. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    WA8
    Sold Price
    £145000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    From the outset I found the staff very friendly, approachable and contactable. I sold my house within a couple of days! Kate kept me up to date, regularly, with anything I needed to know or do which was fantastic. This was a very professional service and I would certainly use them again if needed.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  42. View All Comments (1)by Springbok Properties  05/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were very friendly, approachable and contactable. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  43. A 5-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    YO11
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    I could not be happier with the service both me and my mother received from Kate lees at Springbok. Kate is efficiency itself and so lovely to deal with. She made the whole process at a difficult time very easy.
    I would not hesitate to recommend Springbok in the future.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  44. View All Comments (1)by Springbok Properties  05/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely pleased to hear that you were happy would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  45. A 4-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jessica Langlands
    Postcode
    Ch45
    Sold Price
    £94000
    Experience:
    Would you use the agent again? Yes
     
    Jessica Langlands

    Through your the transaction Jessica always kept in touch with me. If she said she would do something she did without me needing to chase. She always called me when she said she would and always knew the case details and history without having to look it up. I felt reassured and confident in her and her actions throughout

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  46. View All Comments (1)by springbok group  04/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service with excellent communication. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  47. 3
    people found this
    helpful.

    A 1-star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Buying agent
    Staff Member
    No staff selected.
    Postcode
    Ol13
    Sold Price
    £23000
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Viewed a property and put in an offer which we were urged to up as they stated a price the seller was willing to accept. We duly upped our offer and were then told that a bigger offer was on the table and if we could match it then it would be accepted as the vendor thought we were nice people". This we did and the offer was accepted.

    Springbok properties said that the property would be removed within 24 hours which wasn't done and they were in fact sending more viewers to the property unbeknown to us.

    Weeks later after solicitors had done work etc and finance in place, Springbok phone to say they've had a better offer but maybe we can get some compensation for our solicitors costs. They then rang back to say this wouldn't be possible as they didn't think our solicitors had done that much work.

    Will never use this deceitful, dishonest company again! they have left us very much out of pocket.

    Was this review helpful?    Yes  
    Twitter Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review