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Springbok Estate Agents in Manchester

Springbok Properties

Agent rating: 4.7 out of 5.0 based on 556 ratings. This website contains 556 user reviews of Springbok Properties.

Agent Overview

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH

Contact Agent

Telephone: 0161 452 7580
Fax: 08458622081

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Contact Springbok Properties


Phone:   0161 452 7580

 

Filter Reviews

  • Sales (as a Vendor)281
  • Sales (as a Buyer)256
  • Sales (Prospective customer)8

  • Lettings (as a Landlord)5
  • Lettings (as a Tenant)0
  • Lettings (Prospective customer)1
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage1
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing0

  • 5 Stars441
  • 4 Stars95
  • 3 Stars3
  • 2 Stars2
  • 1 Star15

  • Recommended 536
  • Not Recommended 20

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This firm is ranked 24 out of 13056 in the UK

Overall Customer Rating

4.70 out of 5.00

  • 536 recommend
  • 20 disapprove

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This branch is also ranked:

1 out of 2
in the M12 League Tables
1 out of 291
in the Manchester League Tables
6 out of 22223
in the UK

Agent Information

No description for branch.

No photo or video of branch available

Registered With

  • The Property Ombudsman (Sales)

Areas Covered

National

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Page last updated on: 06-Mar-2015 15:08:13

Customer Reviews  (Page 1 of 19)

  1. 3
    people found this
    helpful.
    FEATURED REVIEW

    A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees, John
    Postcode
    ng9
    Sold Price
    £130000
    Experience:
    Would you use the agent again? Yes

    From start to finish, the sale of our property has been dealt with in a professional manner. At all stages the communication has been superb. John who arranged viewings and negotiations was dianamic in his approach with excellent skills and sold within a week and then the sale was handed over to Kate Lees for sales progression ,Kate once again as John faultless. Kate has worked very hard to ensure smooth transition.
    Many thanks to you all for a fantastic service after 28 years at the same property we are now off to an exciting new venture,all thanks to Springbok. Sharon and Mick Featherstone

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    View All Comments (1)by Springbok Properties  28/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & John. We are extremely happy to hear that you felt we were professional with superb communications. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  2. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    David Jordan
    Postcode
    NP23
    Sold Price
    £70500
    Experience:
    Would you use the agent again? Yes
    no photo 
    David Jordan

    I chose Springbok to sell my property because I was not getting any luck with the estate agents I was using. I was a bit apprehensive but I thought I would give Springbok a go. I was pleasantly surprised, David kept me up to date with the progress of interested parties and viewing arrangements were made effortlessly. Once I had a buyer interested the process was again effortless and straight forward. I used Springbok Solicitors which was easier for me and again they were marvelous. Once a price had been accepted and agreed I was put in touch with Kate, again couldn't fault anything, nothing was too much trouble, kept me updated with the progress of the sale, which took approximately 6 weeks. I have found these people lovely to deal with and so easy. I have already recommended Springbok to a lovely couple we met on holiday recently who were looking to sell some property. I would have no hesitation recommending them to anybody who wishes to sell property.

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  3. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    hd7
    Sold Price
    £228000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I engaged SpringBok properties in November 2014, after having my property on the market with a local agent for the previous 10 months, that didn't result in (1) many viewings (2) any offers. When I was first speaking to the advisor at Spring-Bok I felt that they had a bit more drive and reach than the local agents, they gave me more confidence in what they were saying and capable of. I signed up with Spring-Bok and within a 4 week period they had more people viewing my property and I also received two offers on the house within 5 weeks from signing up. I can say that through the whole process right through to completion process, I was updated regularly and found that the normal stress of selling / buying a home and dealing with all relevant parties was not there. It was a very easy process for me the seller. I would certainly recommend based on my own experience, to give Spring-Bok an opportunity to show you what they can do and to make the whole process simple, just like it was with myself.

    Comments on the Agents fees

    “I THINK THAT THE PRICE PAID WAS ACCEPTABLE FOR THE LEVEL OF SERVICE RECEIVED, NO ISSUE WITH THIS AT ALL”


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  4. View All Comments (1)by Springbok Properties  05/03/2015

    Thank you for taking the time to complete a review. We are extremely happy to hear that we took the stress out of selling your property. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  5. A 4 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Ashley Wood, James Danks
    Postcode
    PR60
    Sold Price
    £79000
    Experience:
    Would you use the agent again? Yes
    no photo no photo
    Ashley WoodJames Danks

    I had tried to sell my house with local agents but had failed. My partner and I saw Springbok advertised and thought we'd try them. After a bumpy start we got on the market with them and mostly throughout the selling things ran smoothly and they sold our property within 12weeks of listing. We had some communications problems to start with but this was soon resolved. The staff we're prompt to respond and easy to get in touch with.

    Comments on the Agents fees

    “ALTHOUGH THESE AGENTS ARE MORE EXPENSIVE THAN LOCAL AGENTS THEY DID SELL MY PROPERTY AND SOLICITORS FEES WHERE INCLUDED IN THE PRICE.”


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  6. View All Comments (1)by Springbok Properties  05/03/2015

    Thank you for taking the time to write a review. We are happy to hear you found us easy to contact and managed to turn the communication difficulty around. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  7. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Ashley Wood
    Postcode
    NE32
    Sold Price
    £82500
    Experience:
    Would you use the agent again? Yes
    no photo 
    Ashley Wood

    Found Ashley Wood and all her colleagues always pleasant when we spoke and and kept us informed at all stages of the sale until final completion today 26/2/15 the way the quickness in the finding of a buyer and the hassle free for us will use springbok again if we ever need to.

    Comments on the Agents fees

    “FELT THE FEES WHERE VERY GOOD FOR THE WORK SPRINGBOK DID FOR US AND THE QUICKNESS OF THE SALE.”


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  8. View All Comments (1)by Springbok Properties  05/03/2015

    Thank you for taking the time to complete a review. Your feedback has been passed on to Ashley. We are extremely happy to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  9. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    LL13
    Sold Price
    £120000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    I was very impressed with the communication skills of Kate Lees, I was kept up to speed at all times during my purchase and any concerns or problems were dealt with very quickly.

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  10. View All Comments (1)by Springbok Properties  03/03/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate Lees. We are extremely happy to hear that you felt we were quick and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  11. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    bd5
    Sold Price
    £45000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    from the very onset of deceiding to sell my late mothers property we were dealt with compassion and understanding.kate kept me informed of the progress every step of the way even though we were away on holiday,The sale was quick as promised and the help form kate was first classi would have no hesitation in recommending them

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  12. View All Comments (1)by Springbok Properties  03/03/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were compassionate & understanding. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  13. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    hp8
    Sold Price
    £210000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    I found Kate very helpful and knowledgeable regarding the ins and outs of house sales above all
    she is an extremely good communicator and kept me well informed of what was going on .
    Could not be more pleased with the way my house selling was handled. I have since learned she has tied the knot please pass on my best wishes. Thank you

    Comments on the Agents fees

    “VERY HAPPY WORTH EVERY PENNY”


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  14. View All Comments (1)by Springbok Properties  03/03/2015

    Thank you for taking the time to complete a review. Your feedback & well wishes has been passed to Kate Lees. We are extremely happy to hear that you felt we were helpful & knowledgeable. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  15. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Kate Lees
    Postcode
    ts89
    Sold Price
    £85000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    purchased a property via Springbok and the service was excellent from start to finish dealt with everything to my requirements and pushed the property through quickly and effieciently thanks Kate Lees for all your help.

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  16. View All Comments (1)by Springbok Properties  03/03/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were quick and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  17. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    M34
    Sold Price
    £85000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    Was realy happy with Kate lees at springbook properties Kate always contacted me and kept me updated with the purchase of 38 hazel street was realy happy with the was Kate treated me thank you very much.

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  18. View All Comments (1)by Springbok Properties  03/03/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you were really happy with the service on your purchase. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  19. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    NP12
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    From the time our offer on the property was accepted, Kate was very professional and helpful. Unfortunately our solicitors were very slow, but Kate chased them up on numerous occasions and kept all parties informed of progress. She was always polite and patient and did what she said she would. My only negative comment about the post offer service is that one of your staff, not Kate, tried to reassure us on legal matters, when she did not have the expertise to do so. For example she told us we didn't need an agreement with Wales Water about a drain running under an extension. She also said... (read more)

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  20. View All Comments (1)by Springbok Properties  03/03/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were professional & helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  21. 1
    person found this
    helpful.

    A 1 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    S63
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    This is not only the worst estate agent but the worst company I have ever dealt with. All we experienced was a culture of miss selling, miss leading, error after error and no one wanting to take responsibility.
    Springbok advertise themselves as an alternative to estate agents, they are not an alternative they are a con. We first contacted Springbok in order to sell our house to them not to put it on the market. One of their agents Matthew met us at the property. There and then Matthew made us a cash offer for the property ( calculations were done in front of us on his phone). This figure was... (read more)

    Comments on the Agents fees

    “THE FEES ARE HIGHER THAN ANY OTHER HIGH STREET AGENT 3500 POUNDS AFTER COMPLETION.”


    What could Springbok Properties do to change your mind??

    “The fees are higher than any other high street agent 3500 pounds after completion.”


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  22. A 4 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts
    Postcode
    OX14
    Sold Price
    £125000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Jess Watts

    I had a complicated purchase on this house with it being a new build that the sellers hadn't registered yet. Jess kept in touch via e-mail and chased up the solicitors/land registry/sellers whenever I asked and kept me updated. When she was away her colleagues were quick to respond to me and help me on my way. It was great to do it all via e-mail whilst being at work and not able to spend working hours on the phone. I would recommend Springbok and thank Jess and the team for guiding me through some stressful times!

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  23. View All Comments (1)by springbok group  06/02/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely pleased to hear you were happy with the level of service provided and felt well informed throughout your purchase. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  24. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    NG18
    Sold Price
    £140000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I was very pessimistic when we first enlisted Springbok, they seemed to promise the world with few guarantees. I couldn't have been more wrong. We needed a quick sale having just had a baby and wanting to move closer to home. We were told that on average it took around 6 weeks to find a buyer. Having had the property on the market for over 6 months I couldn't see how they would but they did! The staff were friendly and kept me updated at all times! If you are selling I would highly recommend their services!

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  25. A 4 -star review by ''

    Branch:
    No branch selected
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    NN29
    Sold Price
    £111000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I found that the members of the Springbok team I spoke to were friendly and helpful and kept in touch through the process.

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  26. View All Comments (1)by Springbok Properties  04/02/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant stadd. We are extremely happy to hear that you found our team to be friendly & helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  27. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Rachel Leaver
    Postcode
    CV2
    Sold Price
    £124000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Rachel Leaver

    As first time buyers we were at the mercy of our agents, but we couldn't have asked for a better service from Springbok and Rachel in particular. From the minute our offer was accepted with and passed to Rachel she was really helpful and approachable with any of our questions. She didn't always sound in a rush to get rid of us, and her friendly attitude really put us at ease. We don't think we could have asked for anything more - it's set the bar quite high for the next time we move!

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  28. View All Comments (1)by Springbok Customer Services  02/02/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear you were happy with the level of service Rachel provided and felt at ease throughout your purchase. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  29. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    DE4
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    I tried a local estate agent to sell my home and achieved a quick sale, however I found them to be very traditional in their approach and not focused on securing completion. After the sale fell through I switched to Springbok who found me a buyer within days of going on the market with them. I achieved the price I wanted and, although the buyer wanted a number of different reports, all went well. My sales progressor at Springbok, Kate Lees, was on the ball all the time, dealing quickly and efficiently with every query and there was no frustration between the parties as she made sure everyone was up to date with progress. Springbok didn't operate in the same way as a traditional estate agent and I found this incredibly refreshing. I would, and have already, recommend them.

    Comments on the Agents fees

    “WE COULD HAVE ACHIEVED A HIGHER PRICE IF I\'D WANTED TO WAIT LONGER BUT AT THE END OF THE DAY I GOT THE PRICE I WAS HAPPY WITH AND SOLD IN AROUND A WEEK. THE FEES ARE HIGHER THAN A LOCAL AGENT BUT WORTH IT!!!”


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  30. View All Comments (1)by Springbok Properties  04/02/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were efficient & refreshing to deal with. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  31. A 4 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    LS25
    Sold Price
    £517000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    Kate was ultra professional and well informed.

    She understood the stress of selling and moving
    And was organised and helpful making the experience
    A pleasant one

    She always answered messages promptly
    And was polite and positive throughout the process

    Highly recommended

    Martyn Barrow

    Comments on the Agents fees

    “I GUESS WE THOUGHT IT WAS WORTH MORE BUT IT COMES DOWN TO WHAT SOMEONE WILL PAY. AND IN THE END IT WAS OUR 3RD TRY WITH DIFFERENT AGENTS AND THEY SOLD IT FOR US”


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  32. View All Comments (1)by Springbok Properties  04/02/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were professional and polite. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  33. A 4 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    DY13
    Sold Price
    £975000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    We were impressed with the tenacious approach of the individual acting on our behalf. Her keen involvement improved communications between all parties and progression of the transaction through to successful completion.

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  34. View All Comments (1)by Springbok Properties  04/02/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you were happy with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  35. A 4 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    LE10
    Sold Price
    £110000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I found Springbok Properties to be very helpful in dealing with problems we had concerning the solicitors, that I and the previous owner of the property was having during our transaction. And it was them that helped the most to ‘get the ball rolling' out of everyone who was involved.

    Easy to talk to, fast at responding, I would recommend them to friends.

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  36. View All Comments (1)by Springbok Properties  04/02/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were helpful and would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  37. A 4 -star review by ''

    Branch:
    No branch selected
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    TQ1
    Sold Price
    £100000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Rachel Leaver

    Although the sale took longer than originally stated by Springbox agent who signed us up to sell our house, the entire process was made easier by the Springbok staff member who was allocated our case. Rachel was always there to answer our questions, she kept us upto date from start to finish. she alwarys returned our calls and is a great asset of Springbox.

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  38. View All Comments (1)by Springbok Customer Services  26/01/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear you were happy with the level of service Rachel provided. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  39. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    OL5
    Sold Price
    £80000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    I bought my property through Springbok and completed 12.12.14. I am a first time buyer so didn't really know how to go about the whole process. I dealt mostly with Kate, throughout each stage of the process she has really helped to explain things to me and always kept in contact with me to make sure I was always up to date with the whole process.
    Thank you

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  40. View All Comments (1)by Springbok Properties  04/02/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were helpful and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  41. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    hu13
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    my property was on the market with another estate agent with no viewings or interest i had decided to sell after long standing tenants moved out of town to be near family,
    after moving estate agents to springbok things moved fast five viewings and a cash offer !!

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  42. View All Comments (1)by Springbok Customer Services  26/01/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were very satisfied with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  43. 2
    people found this
    helpful.

    A 2 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    NG9
    Sold Price
    £95000
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Our initial meeting with Jim was very positive, he explained Springbok's way of marketing properties (auction like), that they had a bank of purchasers who had been vetted so we would not have any time wasters. Sounded great, the fees were very high, but if they delivered what they promised and got us the price we were looking for, it would be money well spent. We went with a low asking price, as advised, but we were told we would get £20k more than that. Prospective buyers were soon being shown round the property, but they all seemed to think the price that it was listed at on the... (read more)

    Comments on the Agents fees

    “WHEN WE WERE FIRST TOLD HOW MUCH THE FEES WERE, WE WERE NOT GOING TO USE SPRINGBOK. BUT THE AGENT OFFERED A REDUCTION AND WE FELT THAT IF WE ACHIEVED THE ASKING PRICE WE WERE LED TO BELIEVE WE COULD GET, THE RATHER HIGH FEE WOULD BE JUSTIFIED.”


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  44. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    Bb1
    Sold Price
    £39000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Thanks so much for making the purchase of the house a smooth process
    Everyone we dealt with and spoke to were very helpful
    They were very quick to reply if any queries were raised
    I would recomend them highly

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  45. View All Comments (1)by springbok group  30/01/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff member. We are extremely happy to hear that you felt we were helpful and quick to respond. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  46. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    DY8
    Sold Price
    £92000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    I would like to say that Kate Lees at Springbok Properties was very helpful throughout the whole process of buying the house. I was kept in the loop at all times and she responded quickly to all emails that I sent to her. The whole process went through quickly and I am very satisfied with the service provided.

    Comments on the Agents fees

    “N/A”


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  47. View All Comments (1)by Springbok Properties  14/01/2015

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were very satisfied with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  48. 6
    people found this
    helpful.

    A 1 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    David Todd
    Postcode
    BB11
    Experience:
    Would you use the agent again? No
    no photo 
    David Todd

    We contacted Springbok Properties and David Todd came to see us. He convinced us that the property was worth more than 2 other local independent estate agents had told us. He told us that they had a list of landlords and people buying as investments and that he'd be very surprised if it didn't sell within 6 weeks. Although the selling fees were significantly higher than the local estate agents, David Todd's promises made it worthwhile. After signing up, David came back and took photographs but no measurements? A couple of days later a female called Barbara rang to introduce herself saying she... (read more)

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  49. 4
    people found this
    helpful.

    A 1 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    Ol8
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    I do not feel that I received the service described when I signed with this company. Poor quality pictures and very little feedback regarding potential buyers. I was informed that all potential customers were vetted prior to viewings however Springbok sent around viewers that were unable to secure a mortgage. It did not appear that much work was completed by Springbok until I made the decision to terminate the contract, I was then advised I had a large number of viewings which they had failed to inform me about, the excuse given was that some staff had left the company. I also had a number of people arrive my property to arrange viewings as they had been unable to make contact with Springbok. It took a number of weeks and calls before my property was removed from their website. Instructing this company to sell my house caused one big headache, wouldn't recommend.

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  50. 3
    people found this
    helpful.

    A 1 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    John , Geoff Lau
    Postcode
    YO22
    Experience:
    Would you use the agent again? No
    no photo no photo
    John Geoff Lau

    We have been messed about from the very beginning with this Agency. We were firstly allocated John who hardly ever returned calls and eventully reallocated Geoff Lau as we were informed John had too much on his caseload. We have a commercial bed and breakfast property and were informed initially by the valuer that we would be marketed on over 100 different websites. We kept scanning the internet for our property but could only find it on nine. It was only because we pointed it out to John that we were told the the selling regulations on many sites had changed and they could not market it... (read more)

    Comments on the Agents fees

    “HOUSE NOT SOLD”


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  51. 1
    person found this
    helpful.

    A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    M9 4
    Sold Price
    £70000
    Experience:
    Would you use the agent again? Yes
    no photo 
    Jess Watts

    Jess was superb totally efficient always returned calls with information and was so proactive. James was helpful too with Jess. Service was best experience and I have bought and sold lots of houses. She is an asset to your company thank you

    Comments on the Agents fees

    “PERFECT A SUPERB SERVICE FROM AGENT AND SOLICITORS TOO”


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  52. A 5 -star review by ''

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Lettings (Prospective customer)
    Staff Member
    Kate Lees
    Postcode
    l35
    Experience:
    Would you use the agent again? Yes
    no photo 
    Kate Lees

    Very informative throughout the purchase of the property and extremely helpful. It was the Vendor who had picked the estate agent as I didn't have a chain but if I do in future i'll gladly use Springbok.
    Excellent service

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  53. View All Comments (1)by Springbok Properties  23/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were informative and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok