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Springbok Estate Agents in Manchester

Springbok Properties

Agent rating: 4.7 out of 5.0 based on 527 ratings. This website contains 527 user reviews of Springbok Properties.

Contact Springbok Properties


Phone:   0161 452 7580

 

Offices / Branches


 
  • (512)
    Manchester - 1 Universal Square, Devonshire Street North, M12 6JH

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Filter Reviews

  • Sales (as a Vendor)265
  • Sales (as a Buyer)245
  • Sales (Prospective customer)8

  • Lettings (as a Landlord)4
  • Lettings (as a Tenant)0
  • Lettings (Prospective customer)0
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage1
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing0

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This firm is ranked 23 out of 12754 in the UK

Overall Customer Rating

4.72 out of 5.00

  • 511 recommend
  • 16 disapprove

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This branch is also ranked:

1 out of 2
in the M12 League Tables
1 out of 288
in the Manchester League Tables
6 out of 21806
in the UK

Agent Information

No description for branch.

No photo or video of branch available

Opening Hours

  • Mon: 00:00 - :00
  • Tue: 00:00 - :00
  • Wed: 00:00 - :00
  • Thu: 00:00 - :00
  • Fri: 00:00 - :00
  • Sat: 00:00 - :00
  • Sun: 00:00 - :00

Registered With

  • The Property Ombudsman (Sales)

Areas Covered

National

Springbok Properties has not joined our 'transparent agent' scheme yet.

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Customer Reviews  (Page 1 of 18)

Page last updated on: 21-Dec-2014 18:52:02

  1. 2
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'Sharon and Mick' 25/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees, John
    Postcode
    ng9
    Sold Price
    £130000
    Experience:
    Would you use the agent again? Yes

    From start to finish, the sale of our property has been dealt with in a professional manner. At all stages the communication has been superb. John who arranged viewings and negotiations was dianamic in his approach with excellent skills and sold within a week and then the sale was handed over to Kate Lees for sales progression ,Kate once again as John faultless. Kate has worked very hard to ensure smooth transition.
    Many thanks to you all for a fantastic service after 28 years at the same property we are now off to an exciting new venture,all thanks to Springbok. Sharon and Mick Featherstone

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    View All Comments (1)by Springbok Properties  28/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & John. We are extremely happy to hear that you felt we were professional with superb communications. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  2. A 5-star review by 'E Bowden' 21/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jessica Langlands
    Postcode
    BB1
    Sold Price
    £39000
    Experience:
    Would you use the agent again? Yes
     
    Jessica Langlands

    Very effective and professional service right from the start when Ian told us what to expect from Springbok Properties. A buyer was found within two weeks, and we were then kept informed by Jessica of what was going on right up to completion after 8 weeks.

    Comments on the Agents fees

    “ALTHOUGH WE FOUND THE SERVICE EXCELLENT, THE FEES ARE QUITE EXPENSIVE FOR LOWER VALUE HOMES LIKE OURS. PERHAPS A TIERED SYSTEM OF CHARGES SHOULD BE CONSIDERED.”


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  3. A 5-star review by 'julie mccullock' 19/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    l35
    Sold Price
    £87000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    excellent service, polite and very helpfull in all aspects, kept us informed daily, no hesitation in using this company again, well recommend

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  4. A 5-star review by 'Sam Paffey' 18/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts
    Postcode
    PE2
    Sold Price
    £127000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Springbok Properties were excellent from start to finish. Jess Watts was given the job of managing the sale through and was fantastic. She kept positive focus on making sure the transaction was completed asap, whilst supporting me in the purchase. We worked together to get the sale through, which was different to most estate agents who just put pressure on you to complete without any support. If I buy again I hope Springbok Properties are the agents. I have a few properties and I must say this is the best service I have ever received from an property agent. Well done Springbok Properties and Jess Watts...!

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  5. View All Comments (1)by Springbok Properties  18/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were friendly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  6. A 5-star review by 'K Cole' 16/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts
    Postcode
    WV10
    Sold Price
    £49000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Springbok Properties dealt with the purchase of my property. My contact at SP was Jess Watts, she helped me throughout the process.

    I would like to personally thank Jess for all the hard work she has put into dealing with my solicitors and the seller's solicitors. Unfortunately myself and the seller both selected a firm of solicitors which to be polite were a waste of space!! If it wasn’t for Jess continuously pushing them at each stage I truly believe the purchase would still be outstanding.

    So thank you Jess, you are an asset to SP and I have appreciated all your efforts and will continue recommending you going forward.

    Kind regards
    Mrs K Cole

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  7. View All Comments (1)by Springbok Properties  18/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were friendly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  8. A 5-star review by 'Peter' 16/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts
    Postcode
    np20
    Sold Price
    £115000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Bought my house from Springbok Properties. Professional friendly staff who kept me informed about the property all along the way. Jess was extremely helpful throughout the process. Would recommend them to friends.

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  9. A 5-star review by 'sandra buckley' 16/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    kate lees
    Postcode
    OL59
    Sold Price
    £80
    Experience:
    Would you use the agent again? Yes
     
    kate lees

    i can honestly say my dealings with springbock properties was fast.efficient and thorough. i got phone calls on a regular basis updating me of the progress of my sale of the house .i would recommend them to any one needing a fast sale.

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  10. View All Comments (1)by Springbok Properties  18/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were fast, efficient and thorough. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  11. A 5-star review by 'A Woods' 16/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Natalie Jackson
    Postcode
    M34
    Sold Price
    £178000
    Experience:
    Would you use the agent again? Yes
     
    Natalie Jackson

    Throughout the whole process of buying our house, Natalie's communication was excellent, there was always a constant flow of information from her and we always knew where we were. Even though I work shifts and don't have my phone during work hours, this was never a problem for Natalie, she would use whatever means of communication needed, whether this involved text, email or voicemail, we would always get the information from her. She followed up all enquiries needed and it seemed to us that she was always at the middle of the process linking everybody else up. Even when the process was held up for a number of reasons, Natalie was constantly chasing solicitors etc and pushing them for completion, this was important to us as Christmas was moving ever closer and we were desperate to complete as early as possible before the holidays hit.
    Overall, Natalie (and Springbok) was professional, friendly and I would recommend them to anyone.

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  12. A 5-star review by 'Me' 15/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    wf10
    Sold Price
    £76000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Great service. Staff were friendly and not pushy. House advertised very quickly - not much paperwork and prospective buyers within a week. Thanks very much :)

    Comments on the Agents fees

    “WOULD BE NICE TO HAVE A SMALLER FEE FOR SALES UNDER £100,000”


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  13. View All Comments (1)by Springbok Properties  16/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were friendly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  14. A 5-star review by 'Simeon Thompson' 10/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    They arranged our mortgage
    Staff Member
    Jessica Langlands
    Postcode
    wv14
    Sold Price
    £60000
    Experience:
    Would you use the agent again? Yes
     
    Jessica Langlands

    I was updated everytime possible about my house buying progress, in which I was Very happy about.
    She also helped me on my decision making so that I can benefit from it later and to get the mortgage to completion as quick as possible.

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  15. View All Comments (1)by springbok group  10/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service from us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  16. A 2-star review by 'Mr and Mrs Fawcett' 8/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    BD22
    Sold Price
    £168500
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    We would not recommend Springbok, we do not think that they were much help in selling the property, we had some viewings but not much enthusiasm was shown by Springbok. We had already given them notice and two days before this period expired someone knocked on our door to ask to be shown round. As we were still in the termination period we did the right thing and told them they had to contact Springbok. From then on all the negotiations were carried out between us and the buyers, who in the end refused to talk to Springbok. They could not get through on the phone and messages weren't answered. A big weakness is the majority of calls go to answer phone, and they do not all get responses. The most help we got was after we sold the house, but here again a lot of calls going to answer phone. Our overall feeling was one of frustration, disappointment and never again.

    Comments on the Agents fees

    “THESE WERE REDUCED BECAUSE THEY DID NOTHING TO NEGOTIATE THE FINAL AMOUNT, WE DID IT ALL.”


    What could Springbok Properties do to change your mind??

    “Shown some interest in selling the house, answered the phone, negotiated the sale”


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  17. A 5-star review by 'Mrs Douglas' 8/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    rg14
    Sold Price
    £263000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    We felt Kate really kept us informed of the progress of our house purchase throughout. She was easy to reach and would always answer queries quickly.
    We appreciate her help in negotiating a suitable completion date, especially at very short notice.

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  18. View All Comments (1)by Springbok Properties  08/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  19. A 5-star review by 'Denise Kirby' 5/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Jess Watts
    Postcode
    L20
    Sold Price
    £66000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Jess was totally on the ball. I have had dealings with lots of agents but have never had an agent as good as jess. She kept me informed every step of the way and dealt with problems quickly and extremely efficiently. I cannot speak highly enough of her - she completely took the stress out of the purchase. I would definitely use springbok again and would like to have jess deal with further purchases. Thank you jess - well done!

    Comments on the Agents fees

    “NO FEES PAID - I WAS BUYER.”


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  20. View All Comments (1)by Springbok Properties  12/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service with excellent communication. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  21. A 5-star review by 'Jo Beerepoot' 5/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    YO11
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    I could not be happier with the service both me and my mother received from Kate lees at Springbok. Kate is efficiency itself and so lovely to deal with. She made the whole process at a difficult time very easy.
    I would not hesitate to recommend Springbok in the future.

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  22. View All Comments (1)by Springbok Properties  05/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely pleased to hear that you were happy would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  23. A 5-star review by 'Carl' 5/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    WA8
    Sold Price
    £145000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    From the outset I found the staff very friendly, approachable and contactable. I sold my house within a couple of days! Kate kept me up to date, regularly, with anything I needed to know or do which was fantastic. This was a very professional service and I would certainly use them again if needed.

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  24. View All Comments (1)by Springbok Properties  05/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were very friendly, approachable and contactable. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  25. A 4-star review by 'Carolyn Chaney' 4/12/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jessica Langlands
    Postcode
    Ch45
    Sold Price
    £94000
    Experience:
    Would you use the agent again? Yes
     
    Jessica Langlands

    Through your the transaction Jessica always kept in touch with me. If she said she would do something she did without me needing to chase. She always called me when she said she would and always knew the case details and history without having to look it up. I felt reassured and confident in her and her actions throughout

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  26. View All Comments (1)by springbok group  04/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service with excellent communication. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  27. 2
    people found this
    helpful.

    A 1-star review by 'Michele' 25/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Buying agent
    Staff Member
    No staff selected.
    Postcode
    Ol13
    Sold Price
    £23000
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Viewed a property and put in an offer which we were urged to up as they stated a price the seller was willing to accept. We duly upped our offer and were then told that a bigger offer was on the table and if we could match it then it would be accepted as the vendor thought we were nice people". This we did and the offer was accepted.

    Springbok properties said that the property would be removed within 24 hours which wasn't done and they were in fact sending more viewers to the property unbeknown to us.

    Weeks later after solicitors had done work etc and finance in place, Springbok phone to say they've had a better offer but maybe we can get some compensation for our solicitors costs. They then rang back to say this wouldn't be possible as they didn't think our solicitors had done that much work.

    Will never use this deceitful, dishonest company again! they have left us very much out of pocket.

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  28. A 4-star review by 'Damian' 22/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    wv3
    Sold Price
    £100000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Very good customer service and excellent communication though the process keeping myself, the vendor in the loop with the latest progress updates from the solicitors.

    Very friend and always on hand to answer questions / look into requests.

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  29. View All Comments (1)by Springbok Properties  24/11/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service with excellent communication. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  30. A 5-star review by 'Rachel' 20/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    James Hatton
    Postcode
    S43
    Sold Price
    £115000
    Experience:
    Would you use the agent again? Yes
     
    James Hatton

    When our offer on the property was excepted I had a call from James confirming that he would be looking after me and would be my point of contact throughout the purchase.
    Everytime I called Springbok James knew exactly who I was and made me feel like my call was important to him. He was always polite, professional and answered any query I had during the call or would call me straight back as soon as he had an answer. I was never made to feel rushed and he always kept to his word when he said he would call me back. The customer service I received from Springbok is the best I've had in recent years from any corporate company.

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  31. A 5-star review by 'Mr Davies' 17/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jess Watts
    Postcode
    B62
    Sold Price
    £75000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Jess was extremely helpful throughout the process of the purchase, keeping me updated every few days of what was happening and helping keep everything run smoothly. Although they are not a local Agent they work as well if not better than other more local company's.

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  32. View All Comments (1)by Springbok Properties  18/11/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that you felt we were helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  33. A 5-star review by 'Maggie' 17/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Buying agent
    Staff Member
    Karl Strazala, Kate Lees
    Postcode
    NP10
    Experience:
    Would you use the agent again? Yes
     
    Karl StrazalaKate Lees

    Karl booked viewing appointments for us at a time which was convenient for both us and the seller. He kept us updated and handled the offers we made so that we were successful in purchasing the house. We were then handed over to Kate Lees who again kept us updated every step of the way. She was efficient and friendly so it was more like asking questions of a friend rather than an agent.
    We had not moved for a very long time and we were dreading the stress of the procedure. We can honestly say that that both Karl and Kate made the process almost enjoyable. At no time did we get upset or stressed in any way and we always knew exactly what was happening. I would heartily recommend SpringBok prpoerties to anyone who wants the strain taken out of buying a new home. Thank you Karl and Kate!

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  34. View All Comments (1)by Springbok Properties  17/11/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Karl & Kate. We are extremely happy to hear that you felt we were friendly and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  35. A 4-star review by 'JOGAFI' 16/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    LS9
    Sold Price
    £295000
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    Right from the beginning of the sale of my house, from the agent visiting to value it, to the completion, Rachel looked after me brilliantly- she kept me informed of any problems or just to let me know that everything was 'on track'. The whole transaction was dealt with very smoothly with a brilliant outcome - thank you!

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  36. View All Comments (1)by Springbok Customer Services  03/12/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you were very looked after by Rachel. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  37. A 5-star review by 'Emma Hadley' 14/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    James Ballantyne
    Postcode
    S43
    Sold Price
    £11500
    Experience:
    Would you use the agent again? Yes
     
    James Ballantyne

    The agent was great a keeping me informed rang me back when I asked and when he was on holiday always left me a contact number. I was delighted with the call to say my property had sold and when I had trouble contacing my solicitors James was always able to contact them on my behalf. Thank you Emma

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  38. A 5-star review by 'Karen Black' 14/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Natalie Jackson, James Ballantyne
    Postcode
    TS28
    Sold Price
    £54000
    Experience:
    Would you use the agent again? Yes
     
    Natalie JacksonJames Ballantyne

    Springbok sold my house within a couple of weeks.. Both James and Natalie that I dealt with were professional, friendly and always replied to me in a timely manner. I had a few problems with the buyer's solicitor taking too long and not progressing the case and then coming back with the same queries. Natalie was fantastic in helping resolve and kept patient throughout! I have no problems in recommended Springbok.

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  39. A 5-star review by 'Simon Mcdonald' 14/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Aaron Wade, Natalie Jackson
    Postcode
    SK16
    Sold Price
    £77000
    Experience:
    Would you use the agent again? Yes
     
    Aaron WadeNatalie Jackson

    Great service the staff are really friendly and keep you updated with all what is happening with your sale Aaron who called round to assess my property to a final phone call with Natalie at no stage did I feel like I was being left out of the sale process. I could not recommend sprinbok enough they offer the full package from the sale to recommending a reputable solicitors all tied in so well I cannot say a bad thing about them and if I ever sell a house again they will be my first port of call

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  40. A 5-star review by 'dave tucker' 14/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    le12
    Sold Price
    £167500
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    I originally contacted springbok to make a cash sale but was advised by them to put my house on the market which I did. house sold within the week STC. I was then contacted by Rachel leaver for sales progression. Rachel was very professional and did a fantastic job all the way through the sale of my house keeping me up to date by phone and text, answering any questions I had and chasing up both solicitors. thanks Rachel you made selling my house as stress free as it could be.

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  41. A 4-star review by 'Mrs adams' 13/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jessica Langlands
    Postcode
    ch63
    Sold Price
    £145000
    Experience:
    Would you use the agent again? Yes
     
    Jessica Langlands

    We had a couple of agents before Jessica and we where starting to think we had made the wrong decision choosing springbok to sell are house, but Jessica was brilliant she was always there if I needed reassurance when things seemed to be slowing down, having had a really bad experience selling a house previously this time has been so much easier and a lot less stressful. Thank You.

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  42. A 5-star review by 'Abbott' 11/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I would recommend Springbok as a company they dealt with the sale of our house with out any fuss or stress, Jess was more than helpful and dealt with any problem we had straight away making us feel at ease.
    We have sold houses before but Springbok gave us the best experience and did what they promised.
    They sold our property very quickly and we got the price we wanted., we are more than happy.

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  43. A 5-star review by 'DaveS' 6/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    James Hatton
    Postcode
    ll31
    Sold Price
    £80000
    Experience:
    Would you use the agent again? Yes
     
    James Hatton

    James was really helpful and we had sold the house STC within 2 days, he kept us up to date with how the sale was progressing so no stress for us at all any questions were answered quickly and simply with no jargon so all in all excellent job thank you for everything.

    Comments on the Agents fees

    “THE FEES WERE WE PAID WERE ACCEPTABLE AS WE COULD JUST LEAVE IT IN THERE HANDS AS WE JUST WANTED TO SELL THE HOUSE AND CLEAR THE MORTGAGE SO WELL WORTH IT.”


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  44. A 3-star review by 'Chris Hanwell' 6/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Natalie Jackson
    Postcode
    HX6
    Sold Price
    £54000
    Experience:
    Would you use the agent again? No
     
    Natalie Jackson

    I was very happy with the assistance and support provided by the sales progressor, Natalie Jackson.
    She was very good at returning phone calls and moving matters along to a conclusion.
    She was very involved with all the parties involved in the transaction, and was calm, efficient and polite at all times.

    The reason for proving an 'average' rating is because, at an earlier stage in the process, my request was not followed.
    Rather than agreeing to a reduction in the asking price, I asked to be contacted by the team dealing with cash purchases. This did not happen.

    That negative issue was balanced-out by Natalie's efforts and made matters 'average' overall.

    What could Springbok Properties do to change your mind??

    “As mentioned above, my request to explore the cash purchase option was not met. I was then put in the awkward position of showing a potential buyer the property and not being aware that the advertised price had been reduced.”


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  45. View All Comments (1)by springbok customer services  06/11/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you were happy with the assistance that you received during the sales progression stage and that you found Natalie to be Calm, efficient and polite at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  46. A 4-star review by 'Natalie' 2/11/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    B17
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    When purchasing my property I found this agent to be very useful. They always kept in contact and promptly returned any calls they had missed.
    Given my experience with the solicitors was not perfect the service Springbok provided was even more appreciated.

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  47. View All Comments (1)by Springbok Properties  17/11/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were useful and prompt. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok