Browse agents by letter
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9
Springbok Estate Agents in Manchester

Springbok Properties

Agent rating: 4.7 out of 5.0 based on 490 ratings. This website contains 490 user reviews of Springbok Properties.

Contact Springbok Properties


Phone:   0161 452 7580

 

Offices / Branches


 
  • (475)
    Manchester - 1 Universal Square, Devonshire Street North, M12 6JH

  •  
  • update branch

Filter Reviews

  • Sales (as a Vendor)246
  • Sales (as a Buyer)232
  • Sales (Prospective customer)8

  • Lettings (as a Landlord)3
  • Lettings (as a Tenant)0
  • Lettings (Prospective customer)0
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing0

what?

Smartphone? Scan It!

Print | Save

Ratings Widget


You can embed the above official allAgents Ratings widget on your own website! Just copy and paste the following code!

The default widget dimensions are width:250px; height:335px; But this can easily be tweaked by changing the numbers in the code.

This firm is ranked 22 out of 12707 in the UK

Overall Customer Rating

4.74 out of 5.00

  • 477 recommend
  • 13 disapprove

Subscribe To Agent's RSS Feed Print Branch Report

This branch is also ranked:

1 out of 2
in the M12 League Tables
1 out of 286
in the Manchester League Tables
7 out of 21737
in the UK

Agent Information

No description for branch.

No photo or video of branch available

Opening Hours

  • Mon: 00:00 - :00
  • Tue: 00:00 - :00
  • Wed: 00:00 - :00
  • Thu: 00:00 - :00
  • Fri: 00:00 - :00
  • Sat: 00:00 - :00
  • Sun: 00:00 - :00

Registered With

  • The Property Ombudsman (Sales)

Areas Covered

National

Springbok Properties has not joined our 'transparent agent' scheme yet.

"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
 
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Springbok Properties, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews  (Page 1 of 17)

Page last updated on: 24-Oct-2014 16:16:53

  1. 2
    people found this
    helpful.
    FEATURED REVIEW

    A 5-star review by 'Sharon and Mick' 25/7/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees, John
    Postcode
    ng9
    Sold Price
    £130000
    Experience:
    Would you use the agent again? Yes

    From start to finish, the sale of our property has been dealt with in a professional manner. At all stages the communication has been superb. John who arranged viewings and negotiations was dianamic in his approach with excellent skills and sold within a week and then the sale was handed over to Kate Lees for sales progression ,Kate once again as John faultless. Kate has worked very hard to ensure smooth transition.
    Many thanks to you all for a fantastic service after 28 years at the same property we are now off to an exciting new venture,all thanks to Springbok. Sharon and Mick Featherstone

    Was this review helpful?    Yes  
      Facebook

     

    View All Comments (1)by Springbok Properties  28/07/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & John. We are extremely happy to hear that you felt we were professional with superb communications. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  2. A 5-star review by 'John' 23/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    ts12
    Sold Price
    £47000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I found the attention to detail was excellent. I was kept informed throughout all stages of the process. All of the people we dealt with were very helpful. Would use this business again without any reservation.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  3. View All Comments (1)by Springbok Properties  24/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were helpful and that you would use us again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  4. A 5-star review by 'John' 23/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    ts12
    Sold Price
    £47000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I found the attention to detail was excellent. I was kept informed throughout all stages of the process. All of the people we dealt with were very helpful. Would use this business again without any reservation.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  5. A 5-star review by 'John' 23/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    ts12
    Sold Price
    £47000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I found the attention to detail was excellent. I was kept informed throughout all stages of the process. All of the people we dealt with were very helpful. Would use this business again without any reservation.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  6. A 1-star review by 'Coco' 23/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    Dreadful experience. Bad photos, awful listing, when I asked for amendments to be made I was told that I had to write them myself. Listing wasn't changed. Told to phone that department myself! House being sold by someone who hasn't even seen it!!! This system really doesn't work , and you're tied into a 6 week sole agent contract- so you can't move. Then the pressure to reduce the price starts! So glad this awful experience is over. Gutted I wasted summer. Now I have to try to sell my house in winter.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  7. A 5-star review by 'Graham' 22/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    James Hatton
    Postcode
    NE61
    Experience:
    Would you use the agent again? Yes
     
    James Hatton

    Very satisfied with the service provided by James.

    He was very professional and efficient, he kept in regular contact in order to complete the transaction in a timely manner.

    Would definitely use James again and would have no hesitation in recommending him.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  8. A 5-star review by 'Maggie' 22/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jessica Langlands
    Postcode
    M24
    Sold Price
    £135000
    Experience:
    Would you use the agent again? Yes
     
    Jessica Langlands

    I recently purchased my property through Springbok Properties and I was extremely impressed with Jess who updated me regularly on the progress of the sale, she was always polite and friendly and always returned my call within an hour if I left a message. Many thanks for your professionalism Jess you made the move so easy.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  9. View All Comments (1)by springbok group  22/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jessica. We are extremely happy to hear that you felt we were friendly and provided excellent communication throughout the process. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  10. 1
    person found this
    helpful.

    A 5-star review by 'Gary Slater' 22/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Charlotte
    Postcode
    HU4
    Sold Price
    £57000
    Experience:
    Would you use the agent again? Yes
     
    Charlotte

    I would like to say a big thank you to Springbok Properties Ltd for all the help with the purchase of a house I have recently bought, in particular Charlotte Murtagh who helped chase both parties solicitors from start to completion, without her help the whole process would of taken a whole lot longer. The communication between myself and Charlotte was extremely good and I was always informed of any progress with my application. Thanks!

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  11. A 4-star review by 'Yvonne' 22/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    M9
    Sold Price
    £50000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    The service provided was swift and professional, although I personally think the fees where a bit on the high side. I suppose this is to do with the buyers being vetted beforehand, which is good. I would recommend Springbok in the future if asked.

    Comments on the Agents fees

    “I PERSONALLY THINK THE FEES WHERE A BIT ON THE HIGH SIDE. I SUPPOSE THIS IS TO DO WITH THE BUYERS BEING VETTED BEFOREHAND, WHICH IS GOOD.”


    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  12. View All Comments (1)by Springbok Properties  22/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt we were swift and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  13. 1
    person found this
    helpful.

    A 5-star review by 'D. Nicholls' 21/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Charlotte
    Postcode
    DY5
    Sold Price
    £55500
    Experience:
    Would you use the agent again? Yes
     
    Charlotte

    Charlotte was very friendly, helpful and professional from the beginning to the end of the transaction. She would always reply to emails very quickly and helped us to resolve a a couple of issues therefore ensuring a swift completion to the transaction.

    We would definitely recommend Springbok Properties to friends and family.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  14. View All Comments (1)by Springbok Properties  21/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt that Charlotte was friendly, helpful and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  15. A 5-star review by 'Ian' 21/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    James Hatton
    Postcode
    CV21
    Sold Price
    £156051
    Experience:
    Would you use the agent again? Yes
     
    James Hatton

    Communication was excellent. Purchase was tricky due to seller's financial situation but James was very helpful so all went through without any problems. Would use again.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  16. View All Comments (1)by Springbok Properties  21/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to James. We are extremely happy to hear that you felt we were helpful and provided excellent communication throughout the process. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  17. A 5-star review by 'Steve' 21/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    DL14
    Sold Price
    £50000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Very professional and helpful, kept us well informed the whole time. Thank you.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (2) Feature This Review
  18. View All Comments (2)by Springbok Properties  21/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you were happy with the service from Springbok and found us professional and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  19. A 5-star review by 'Steve' 21/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    DL14
    Sold Price
    £50000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    Very professional and helpful, kept us well informed the whole time. Thank you.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  20. View All Comments (1)by Springbok Properties  22/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you were happy with the service from Springbok and found us professional and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  21. 1
    person found this
    helpful.

    A 5-star review by 'Michael' 20/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Charlotte
    Postcode
    e13
    Sold Price
    £295000
    Experience:
    Would you use the agent again? Yes
     
    Charlotte

    Charlotte was 2 very important things for me as a first time buyer, she was both informative and responsive.

    She took the time to answer my almost daily questions about the house purchase process and also responded, quickly, kindly and professionally making me feel as though no questions was without merit and my house purchase was at the forefront of her mind.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  22. View All Comments (1)by Springbok Properties  21/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you found her informative and responsive. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  23. A 5-star review by 'Prof Paul Stanton' 17/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    YO11
    Sold Price
    £61000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    This was not an easy transaction to complete, since the vendor was elderly and the Estate Agent had to liaise through the vendor's daughter in order to resolve inquiries that my solicitor raised in relation to the property. James dealt with the initial contacts in a timely and very helpful manner and Kate then took over the liaison up to completion. Although the whole process took significantly longer than the target 6 weeks, delays were the result of procrastination by the vendor's solicitor and were outwith the control of Springbok staff. Kate maintained good contact and did all in her power to expedite the sale which is now complete

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  24. View All Comments (1)by Springbok Properties  20/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & James. We are extremely happy to hear that you felt we were helpful and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  25. A 5-star review by 'Prof Paul Stanton' 17/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    YO11
    Sold Price
    £61000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    This was not an easy transaction to complete, since the vendor was elderly and the Estate Agent had to liaise through the vendor's daughter in order to resolve inquiries that my solicitor raised in relation to the property. James dealt with the initial contacts in a timely and very helpful manner and Kate then took over the liaison up to completion. Although the whole process took significantly longer than the target 6 weeks, delays were the result of procrastination by the vendor's solicitor and were outwith the control of Springbok staff. Kate maintained good contact and did all in her power to expedite the sale which is now complete

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  26. A 5-star review by 'Mrs Debbie Hugo' 7/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Natalie Jackson
    Postcode
    wf6
    Sold Price
    £83
    Experience:
    Would you use the agent again? Yes
     
    Natalie Jackson

    while buying my property with springbok i was pleasantly suprised by the absolute professionalism of the staff in particular my dealings with Natalie , she was a fantastic help and support throughout what is a stressful time always helpful and informative and responsive to any query i had .

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  27. A 5-star review by 'Hayley Douglas' 3/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    Bs15
    Sold Price
    £150000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    I would highly recommend springbok properties to anyone. Kate lees who dealt with us couldn't of done any more for us , she was brilliant! Not only did she keep us up to date with everything , she really helped and advised us with any problems we had.
    Our purchase proved to be quite stressful near the end plus being first time buyers we didn't really know what to expect , but she really made us feel at ease with everything. I cannot thank her enough!
    All in all , a great estate agent to go with!

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  28. View All Comments (1)by Springbok Properties  08/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you would recommend our company. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  29. A 5-star review by 'susan morgan' 3/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    ts3
    Sold Price
    £70000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    I sold my house with the help of the springbok team. Throughout the whole sale process my allocated team member (Kate Lees) kept me informed of all the progress of the sale and gave me plenty of advice from start to finish.
    I am extremely happy with the decision to deal with Springbok and would highly recommend them to family and friends.
    I feel that the whole team where professional and courteous and helped take away any stress or confusion from selling a home.
    A big thank you to all the Springbok team for all of your help

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  30. View All Comments (1)by Springbok Properties  08/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were polite and courteous. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  31. A 5-star review by 'Clairbell' 2/10/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    James
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes
     
    James

    We found James at springbok properties a great help, he kept us informed and helped us every step of the way, it was easier than we had thought it would be, and the sale went through very quickly. We would recommend them to anyone wishing to sell their property.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  32. View All Comments (1)by Springbok Properties  21/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to James. We are extremely happy to hear that you felt we were helpful and kept you informed throughout the process. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  33. A 5-star review by 'Andrew Gill' 30/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Rachel Leaver
    Postcode
    M26
    Sold Price
    £102000
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    Rachel was very helpful,explained how the process works,what happens when and what should be happening.She chased up my solicitor for progress,chased up my mortgage adviser and generally kept the sale going when both myself and the seller were both at our wits end with the none stop delays from both party's legal teams.i believe her to be a credit to her employers and herself.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  34. View All Comments (1)by Springbok Customer Services  01/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you were please with the help and support Rachel provided. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  35. A 5-star review by 'Yvonne' 30/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    NE61
    Sold Price
    £52950
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    I had a very positive experience with Springbok properties from start to finish. I found them very professional and extremely helpful especially Rachel Leaver who dealt with the completion side of my sale...she was absolutely amazing and i cant praise her enough, she is an absolute credit to the company and deserves a very big pay rise. Rachel communicated between 3 estate agents, 3 solicitors, and 3 buyers and she communicated with me every single day to let me know how things were progressing. It wasnt a straight forward sale and there were various problems along the way, which she dealt with like a true pro. STRESS!! wot Stress? i didnt have any! Rachel took that on board aswell. She is worth her weight in gold. Thanks for everything Rachel and continue the good work.

    Comments on the Agents fees

    “WERENT THE CHEAPEST BUT DEFINATELY THE BEST...GOT AN OFFER WITHIN 6 WEEKS WHICH IS WHAT I HAD ASKED FOR. HAPPY DAYS”


    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  36. View All Comments (1)by Springbok Customer Services  01/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you were pleased about the service you received from Springbok, and Rachel. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  37. A 4-star review by 'Vicky' 30/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Rachel Leaver
    Postcode
    M19
    Sold Price
    £65000
    Experience:
    Would you use the agent again? Yes
     
    Rachel Leaver

    I was very happy with the service I received from Springbok from start to finish, although there were a couple of initial teething problems in relation to fixing a convenient date for the valuation to take place as I did not live at the property. I initially spoke to the valuer about selling the property direct to Springbok, however, the valuer was very helpful and explained the various options. He did not try to hide any charges and was realistic as to the price that I could achieve for the property. My only complaint is that Springbok do not actually conduct the viewings on the property,... (read more)

    Comments on the Agents fees

    “THE FEES ARE HIGH, BUT THIS IS CLEARLY EXPLAINED TO YOU BEFORE YOU SIGN UP, THE AGENTS ARE OPEN AND HONEST ABOUT THIS.”


    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  38. View All Comments (1)by Springbok Customer Services  01/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you were happy with the service from Springbok from start to finish, and the way you were dealt with by Rachel. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  39. A 5-star review by 'Sonya' 26/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Lees
    Postcode
    BD15
    Sold Price
    £77000
    Experience:
    Would you use the agent again? Yes
     
    Kate Lees

    Both Kate and Kassandra were fantastic and ensured the purchase of our house was as smooth and as stress free as possible. Thanks to them we now have our perfect first family home!

    Comments on the Agents fees

    “WE GOT A GREAT DEAL”


    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  40. View All Comments (1)by Springbok Properties  26/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Kate & Kassandra. We are extremely happy to hear that you found the service to be fantastic and the purchase of your home was smooth and stress free. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  41. A 5-star review by 'Steve Hall' 26/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    No staff selected.
    Postcode
    CV11
    Sold Price
    £71000
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I had worries to start with buying from an internet estate agent , But found Springbok Properties
    Helpful in driving this sale througth to completion , which took just under 5 weeks . Will have no worries next time and would recommend

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  42. 1
    person found this
    helpful.

    A 4-star review by 'Philippa Kirkley' 24/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Kate Lees
    Postcode
    BD13
    Sold Price
    £55000
    Experience:
    Would you use the agent again? No
     
    Kate Lees

    I was impressed with the time and effort Kate put into the sale of my house. Kate kept me updated as to what was going on and worked really hard to help resolve a problem we have with the valuation. Thank you very much!

    The pre sales team did not quite deliver on what they said they could and whilst I appreciate some things are out of their hands, a more reasonable and realistic opinion would have been appreciated up front to avoid such a disappointing sale price.

    What could Springbok Properties do to change your mind??

    “A more realistic sale price.”


    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  43. 1
    person found this
    helpful.

    A 5-star review by 'Jess Watts and Karl Strazala' 24/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    sa8
    Sold Price
    £62600
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    I would like to praise both members of staff - their professionalism, feed back and follow through (in what has been a difficult transaction) has been exceptional!

    Comments on the Agents fees

    “WHILST I HAVE NO PROBLEM AT ALL WITH THE WAY THE SALE HAS BEEN HANDLED I DO THINK THERE SHOULD BE SOME VARIATION ON FEES MADE ON THE PRICE OF A PROPERTY - ESPECIALLY IN THE CASE OF PROPERTIES BELOW £100K. THE FEE IS HIGH IN THIS RESPECT AND WOULD SUGGEST YOU MAY HAVE MORE TAKE UPS IF THE FEE WAS LESS.”


    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  44. View All Comments (1)by Springbok Properties  02/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that you found it professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  45. A 4-star review by 'Mr & Mrs Hooker' 24/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    B92
    Sold Price
    £138000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    It was nice to know that all prospective buyers were vetted first to ensure that they had the money in place to buy, and that there was no chain involved. Jess Watts was our main contact from Springbok Properties. She was always helpful and supported us throughout the selling process, giving us a stress free sale. We would recommend Springbok Properties to friends and family considering selling their properties.

    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  46. View All Comments (1)by Springbok Properties  29/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that you were helpful and supportive throughout the process. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  47. A 4-star review by 'Tristan' 24/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Buyer)
    Staff Member
    Adam Nicholls, Kate Lees
    Postcode
    PO2
    Sold Price
    £180000
    Experience:
    Would you use the agent again? Yes
     
    Adam NichollsKate Lees

    We had the move from hell I think. This was our second property as the first pulled out and we were on our first buyer at the time. Our buyers survey took over a month and then she pulled out two weeks later and we had to sell again. We were able to keep the house tied up with Springbok although I think they got a very good price out of us as they drive a hard bargain on negotiations. Good for the seller...
    I found them helpful and understanding when we hit brick walls my only criticism would be it's difficult to get hold of your agent once a negotiations are done. Adam dealt with us at the start and then we were passed to Kate to see the sale through and she was nice but hard to get hold of. Maybe having more than one person assigned to a property?
    Certainly not the worst agents we dealt with in our saga!

    Comments on the Agents fees

    “I\'M NOT SURE IF THE AGENTS HAD ACTUALLY SEEN THE PROPERTY THEY WERE SELLING.”


    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (0) Feature This Review
  48. 1
    person found this
    helpful.

    A 5-star review by 'Mel Plant' 23/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    WS7
    Sold Price
    £245000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    Although I was very unhappy with the service at the outset - not being able to get a response to any phone call and being passed from one agent to another - once Jess Watts was appointed to me everything went very smoothly and quickly and the property was sold within 2 months!

    Comments on the Agents fees

    “A LITTLE MORE THAN LOCAL AGENTS BUT A VERY QUICK SALE ACHIEVED.”


    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  49. View All Comments (1)by Springbok Properties  02/10/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that a quick sale was achieved. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok
  50. 1
    person found this
    helpful.

    A 5-star review by 'Deborah' 22/9/2014

    Branch:
    1 Universal Square, Devonshire Street North (Manchester) (Greater Manchester)
    Services:
    Sales (as a Vendor)
    Staff Member
    Jess Watts
    Postcode
    M281
    Sold Price
    £93000
    Experience:
    Would you use the agent again? Yes
     
    Jess Watts

    I would like Exspress how happy I was with the service I received from the springbok team especially Jess Watts (Sales Progression) their service is fast, effective & professional with fantastic customer service. Jess was not only professional with a high standard of customer service, she was caring, understanding & considerate when dealing with my house sale as it wasn't a straight forward procedure. She updated me with any progression & responded promptly to any inquires, questions or worries that I had, she was not onl a sale progression she was like a friend helping me sell my house. I am extremely happy with the service I received from springbok & their staff in every department, from them viewing my property to the sale completion! Springbok are a fast, effective, professional & friendly company that I highly recommend!!

    Comments on the Agents fees

    “I WAS DISAPPOINTED THAT THE AGENT DIDN\'T MENTION THE VAT FEE, I ONLY FOUND THIS OUT ONCE MY HOUSE HAD SOLD.”


    Was this review helpful?    Yes  
     Facebook

     
    Report Abuse 0 Uploads Agent Response & Comments (1) Feature This Review
  51. View All Comments (1)by Springbok Properties  23/09/2014

    Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that you were received a high standard of customer service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok