Spencers Property Services
based on 81 ratings. This website contains 81 user reviews of Spencers Property Services.
Agent Information
Spencers Property Services
Generally acknowleged as one of the largest ARLA registered letting and management agent in East London and Essex, Spencers Property Services were established in 1992.
Offices / Branches
- - 461 High Road, Woodford Green,
- Ilford - 211 Cranbrook Road Ilford, Redbridge,
- London - 169 Hoe Street Walthamstow, Walthamstow,
- London - 252 High Road, Waltham Forest,
- London - 70 Woodgrange Road Forest Gate, Newham,
- London - 471 Bethnal Green Road Bethnal Green, Tower Hamlets,
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Customer Reviews (Page 1 of 3)
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by 'Ruta Patel' 3/2/2012
- Services:
- Lettings (as a Landlord)
- Staff Member
- Marc Mcilveney
- Experience:
- Would you use the agent again? Yes
I have used Spencers Property Services for Three properties now for last 2 years. I have found Marc to be extremely professional and efficient. His knowledge of the local area and expertise is outstanding which makes the lettings seem effortless in this economic climate. .I would recommend Spencers without any hesitation.
Was this review helpful? Yes
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by 'Tom & Nat' 2/2/2012
- Branch:
- 252 High Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Marc Mcilveney
- Experience:
- Would you use the agent again? Yes
Im very happy with the result,the flat is pretty ,cheap and the admin went quite quickly. Very helpful people ,I would recommend them to everyone!
Many thanks!Was this review helpful? Yes
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by 'o willoughby' 2/2/2012
- Branch:
- 252 High Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- Marc Mcilveney
- Staff Member
- purley purley
- Experience:
- Would you use the agent again? Yes
Communication with Marc and his colleagues was excellent throughout the rapid process of finding a tenant. In the intervening year we have been in touch a couple of times to ensure all is going well and I have since used another branch of Spencers for another property in a different area based on the first rate service I have received.
Was this review helpful? Yes
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by 'Siva' 2/2/2012
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Richa's ' leave it to me ' attitude left me stress-free. She is very pleasant!
Alex's meeting, greeting, introducing the tenant and sealing the deal was very efficient. He is a professional!Was this review helpful? Yes
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by 'Ralf' 1/2/2012
- Branch:
- 169 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Staff Member
- Sam Hall
- Experience:
- Would you use the agent again? Yes
Sam was very efficient and helpful. When we came to see the property, he showed us around and let us also take our time. Smooth and pleasant transactions from there on. Also e-mails were answered quickly.
Was this review helpful? Yes
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by 'T K' 1/2/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Tenant)
- Staff Member
- Russell Beckett
- Staff Member
- Richa Dabycharun
- Experience:
- Would you use the agent again? Yes
Russell and richa were helpful in the painful process of finding a new flat to live in. Russell accompanied me to view the house when the current tenant was not cooperative. This helped me to decide about the house quickly. Richa was helpful with the contract and was very patient with me whilst I suggested changes to the document. My family and I have moved into the house recently; and I hope they continue to provide high levels of service during our tenancy. I would recommend them to anybody looking to rent in this part of the town.
Was this review helpful? Yes
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by 'Mr J Blaize' 31/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Landlord)
- Staff Member
- Alex Sheeley
- Staff Member
- Richa Dabycharun
- Experience:
- Would you use the agent again? Yes
I have been using Spencers for at least the past 5 or 6 years, mainly dealing with Mr Alex Sheeley and have always found him contentious, efficient and polite. As long as I have the property I have no problem with keeping it on Spencers books, under the leadership of Alex Sheeley
Was this review helpful? Yes
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by 'Stuart' 31/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I would highly recommend Spencers to any prospective landlords looking for a very knowledgable, flexible and helpful team to guide them through the letting process and ensure a smooth and frictionless service. Alex has been highly professional, as well as patient and exceeded expectations. Working with Russell, Alex was able to secure the perfect tenant within a very short period of time and both Alex and Russell have been very willing to answer questions and respond to enquiries immediately. Richa has proved exceptional in her administrative support. I have no hesitation in leaving my property the capable hands of Alex and his team, nor in recommending them to others looking to let their property.
Was this review helpful? Yes
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by 'jacky bulmer' 30/1/2012
- Branch:
- 461 High Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have found Tracey and the team to be exceptional. Tracey goes the extra mile, and I have already recommended her and the Company to my friends. We have now rented two properties with them, a friend rented hers and I have just this evening recommended another friend to her. Tracey's record so far is that the property will be rented within a week, and incredibly she has reached this target. Carry on the good work.
Was this review helpful? Yes
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by 'Rohit' 29/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Tenant)
- Staff Member
- Richa Dabycharun
- Experience:
- Would you use the agent again? Yes
Big thank you to Richa for helping find an accommodation. After explaining my requirements for a property over the telephone, Richa was able to recommend a specific apartment which I am extremely happy with. I had found the office staff friendly and environment efficient and friendly.
Was this review helpful? Yes
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by 'Daniel' 28/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Tenant)
- Staff Member
- Richa Dabycharun
- Staff Member
- Alex Sheeley
- Experience:
- Would you use the agent again? Yes
The agents were very helpful throughout. Offered adequate property for my requirements. I find the team very professional, accurate and friendly. The whole process of letting went very easy and quick.
Was this review helpful? Yes
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by 'Nisan' 27/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Tenant)
- Staff Member
- Russell Beckett
- Experience:
- Would you use the agent again? Yes
Spencers and especially Russell in particular have done their best in helping us get a decently priced rented appartment in a place that we desired. We were provided with a significant number of options to choose from and Russell ensured that he did is best to guarantee that the property was as per our liking with respect to furniture and other stuff.
Overall my experience with them has been great and I would recommend them to anyone looking for a good property to rent or lent.Was this review helpful? Yes
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by 'Yatin Mehta' 26/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Would recommend Spencers , from my experience , we found them to be very efficient and reliable . They didn't attempt to give us the usual property in the market (Which are simply present in the market because no one's ready for it .), but simply listened to what we wanted and gave several options for ensuring we received great value. They are offering some really useful services at great value.
Would like to thank Russell Beckett for the help that we received from him for all my interactions with Spencers..Was this review helpful? Yes
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1
person found
this helpful.
by 'Peter Holmes' 25/1/2012
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
We were lucky enough to find Tracey, she was brilliant, nothing was too much trouble for her, she went out of her way to help us, pick us up and show us houses and the surrounding area, all with good grace and a sense of humour.
Highly recommend the Woodford Green office and Tracey.
PeterWas this review helpful? Yes
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by 'Daniel' 25/1/2012
- Branch:
- 461 High Road
- Services:
- Experience:
- Would you use the agent again? Yes
Our company has used Spencer's for the last few years, the team led by Alex has always been extremely professional and willing to cater our needs as landlord of our properties.
Russell and Richa are two members of staff who I have dealt with a lot and have an excellent attitude towards their work.
I would definitely recommend Spencer's to any Landlords.Was this review helpful? Yes
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by 'EmmaMc' 25/1/2012
- Branch:
- 169 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have used Spencers Property Services for almost four years now, to find tenants and manage the tenancy for me. I have always found the staff in their office and at Glenmead, the organisation who manages the day-to-day tenancy management, helpful, polite and responsive. Whenever I have a problem or query it is dealt with quickly and efficiently. The first tenants they found for me stayed for almost four years and were reliable and they have just found a second set of tenants for me who will hopefully be as good. The service is not the cheapest but after a disastrous first year of letting my flat via another, cheaper agency, they are worth the extra money, to ensure reliability and most of all peace of mind.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Zml' 25/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Very proactive team- lots of calls and emails to arrange potential tenants to view the flat. Craig was very professional, straight talking but also had a great personality. Towards the end I did have to ask for a breakdown of all the fees which wasn't sent me. Generally the team was good and found me a tenant very quickly.
Was this review helpful? Yes
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2
people found
this helpful.
by 'M. H. Rahman' 24/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Spencers Property Services have been managing my property portfolio at Ilford over the last 10 years. This is a highly professional organisation and their quality of service is second to none. Although all the members of staff are efficient and helpful in dealing with issues, I would like to mention Richa Dabycharun, Area Lettings Adminstrator for her impressive quality of work and customer care.
I have no hesitation in commending Spencers to other landlords.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Michael W @ Rowhill Mansions' 24/1/2012
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
We have been with Spencers for the best part of 20 years and really believe that the whole team (Marc at lettings and Pauline, Iris and Helen etc at the management office) are extremely professional and most importantly, they make sure that they get the job done - assisting us in taking some of the stress out of being a Landlord in East London!
Was this review helpful? Yes
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person found
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by 'Ms Delighted' 24/1/2012
- Branch:
- 70 Woodgrange Road Forest Gate
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Rented a property from Ben through Spencers, he was very informative throughout the whole process from start to finish. I followed his advice an was delighted when I got a call from him to say that a property had become available in the area I had requested. He was pleasent also friendly and made himself available to answer all my pre-tenancy worries. I recently moved in and I feel Ben has gone out of his way to make sure that I was completely happy with my New Home.
Was this review helpful? Yes
, but simply listened to what we wanted and gave several options for ensuring we received great value. They are offering some really useful services at great value.
Would like to thank Russell Beckett for the help that we received from him for all my interactions with Spencers../&display=popup&link=http://www.allagents.co.uk/review/18113/&redirect_uri=http://www.allagents.co.uk/review/18113/ "Share on your Facebook Wall"){kind=logo}
 are extremely professional and most importantly, they make sure that they get the job done - assisting us in taking some of the stress out of being a Landlord in East London!/&display=popup&link=http://www.allagents.co.uk/review/17952/&redirect_uri=http://www.allagents.co.uk/review/17952/ "Share on your Facebook Wall"){kind=logo}
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1
person found
this helpful.
by 'John' 24/1/2012
- Branch:
- 70 Woodgrange Road Forest Gate
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I have dealt with a few agents in the past but i found Ben to be very trustworthy and helpfull compared to most and definately provided a very helpfull service. Spencers property services themselves provided me with no problems to note as the whole experiance went as expected with out any hicups.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Kula' 24/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have been using Rayners and now Spencer for a number of years. I am delighted with the service they provide and the tenants they have provided to my properties. Recently Russell have been supporting and getting tenants for me and the providing the best service to me. Thanks for the excellent support
Was this review helpful? Yes
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1
person found
this helpful.
by 'Michael A' 24/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I was introduced to Alex Sheeley from Spencer Property by a friend and client who already had dealings with the company. All my tenants have come from blue chip companies and the service I get is second to none. They offer a solid trustworthy, no hidden agenda service. I was informed by christine (head of maintenance) that the boiler was not working, they supplied estimate (not inflated) from a reputable technician and repaired in 48hrs. Irene Collins head of accounts is on the ball also with regard to issues I had with a water bill which was for a past tenant, she managed to have it paid by them. They treat you the way you would like to be treated and and that is why I would use them time and time again!! 100% confidence and they are now selling properties for me..........the only way is Spencer's!!
Was this review helpful? Yes
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1
person found
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by 'Karen Falzon' 23/1/2012
- Branch:
- 70 Woodgrange Road Forest Gate
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Rashad Cheema is my main contact at the Forest Gate office and he has let a number of properties for us over the past year or two and the service he has provided has been excellent. Rash's colleagues have also been very helpful. The overall service is very professional and the results have been excellent.
Was this review helpful? Yes
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1
person found
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by 'Auzma' 20/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Very good service I was happy with the way the property viewings were carried out which lead me into being intereted
In one of the properties as the property was very well shown and explained. After I chose the property I attended the office to place an deposit on it , very good atmosphere of the office and was dealt with professional and with alot of kindness. I was very pleased with the way I was explained the procudure and how the estate agent dealt with handling my paper and ensuring that I met the landlords requirements .! Member of staff called Russell carried our the viewing and done excellent in giving accurate information about the property and helping us get all our papers together and ready to submit and risha done well in ensuring that I was happy and there was no misunderstanding between us and the landlord . Referencing was done quick and well and all the paperwork was completed..great job guys well doneWas this review helpful? Yes
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1
person found
this helpful.
by 'Rhoda' 20/1/2012
- Branch:
- 211 Cranbrook Road Ilford
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
We found Spencers to be very efficient whilst finding a new property to rent. Russell was extremely helpful and found us somewhere almost immediately. He also arranged for our current tenancy to end earlier so we could move in quicker and resolved any other issues that came up very quickly. Spencers are happy to help throughout the whole process and make it very easy at what can be a very stressful time. We will always go to them first if we need to find a property in the future.
Was this review helpful? Yes
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1
person found
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by 'dario' 20/1/2012
- Branch:
- 70 Woodgrange Road Forest Gate
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Ben Britton was very good and help me to find a place in a very short time
Was this review helpful? Yes
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by 'Burney Group' 19/1/2012
- Branch:
- 252 High Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Mark and his team are professional and friendly - they do want to offer you a good service and find you good long term professional tenants. What more could you ask for ? The admin back up is very good too.
Was this review helpful? Yes
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by 'Richard' 18/1/2012
- Branch:
- 252 High Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Always receive excellent and prompt service. All the staff are knowledgeable, helpful and thoroughly professional. Never really had a problem in over 20 years!
Was this review helpful? Yes
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by 'Ricki Kumari' 18/1/2012
- Branch:
- 461 High Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have been working with Spensors Property Services for a long time and I have to say they dont over promise and under deliver like other Estate agents. They have taken good care of my property and through this we have a very good relationship. The staff are hard working, committed, positive and helpful and I will recommend all landlords to work with Spensors if you are looking for agency who have good Management skills.
Was this review helpful? Yes
 that the boiler was not working, they supplied estimate (not inflated) from a reputable technician and repaired in 48hrs. Irene Collins head of accounts is on the ball also with regard to issues I had with a water bill which was for a past tenant, she managed to have it paid by them. They treat you the way you would like to be treated and and that is why I would use them time and time again!! 100% confidence and they are now selling properties for me..........the only way is Spencer's!!/&display=popup&link=http://www.allagents.co.uk/review/17934/&redirect_uri=http://www.allagents.co.uk/review/17934/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Spencers Property Services
Select a branch to go to view details of that specific branch
-
- 461 High Road, Woodford Green, IG8 0XE
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Ilford - 211 Cranbrook Road
Ilford, Redbridge, IG1 4TD
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London - 169 Hoe Street
Walthamstow, Walthamstow, E17 3AL
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London - 252 High Road, Waltham Forest, E10 5PW
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London - 70 Woodgrange Road
Forest Gate, Newham, E7 OEN
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London - 471 Bethnal Green Road
Bethnal Green, Tower Hamlets, E2 9QH
Review Statistics for Spencers Property Services
Review Summary
- Total Reviews:
- 81
- Total Ratings:
- 81
- First Review :
- 14/01/2009
- Latest Review:
- 03/02/2012
Overall Review Performance
- Recommend :
- 70
- Disapprove :
- 11
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:38 | Recommend:27 | Recommend:3 | Recommend:0 |
| Disapprove:3 | Disapprove:6 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:1 | Disapprove:1 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:1 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
- 461 High Road, Woodford Green, IG8 0XE
-
Ilford - 211 Cranbrook Road
Ilford, Redbridge, IG1 4TD
-
London - 169 Hoe Street
Walthamstow, Walthamstow, E17 3AL
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London - 252 High Road, Waltham Forest, E10 5PW
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London - 70 Woodgrange Road
Forest Gate, Newham, E7 OEN
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London - 471 Bethnal Green Road
Bethnal Green, Tower Hamlets, E2 9QH
Agent Fees
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Complaints Procedure
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