Sparks Ellison
based on 10 ratings. This page contains 10 user reviews of Sparks Ellison.
Customer Reviews
Reviewed by Mandeep on 28th July 2010
Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?
No
IP address: S9U.UNG.UZZ.TUZ
Branch: Chandlers Ford
Awful customer service! So much for the customer is always right, was very interested in buying a place they had advertised but they refused booking me in for a weekend viewing on the basis that my property I am selling is not yet sold and they only take bookings on the weekend if they think they can make a commission. If I was selling the property I'd be furious if I found my agent was turning away viewings. Avoid these cowboys at all costs!
Reviewed by Grannit on 15th July 2010
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
Yes
IP address: JFI.9FE.9BR.9BF
Branch: Chandlers Ford
During the sale - which has been a particularly difficult one - I have found Sparks Ellison to be extremely helpful throughout the entire process. I have sold on my own, so have felt this experience quite stressful, but they have never hesitated to explain the processes to me when I needed points clarifying. They have given me advice, without trying to persuade me to take a particular course that would benefit them. I have been kept me in touch with the sale progress all the way - I wish I had chosen them in the first place!
Reviewed by Disappointed with SE on 20th February 2010
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
No
IP address: SLZ.SLD.TTL.TTN
Branch: Chandlers Ford
When I engage an estate agent, I want the agent to act for me and to consider my interests a priority. The problem with Sparks Ellison is that because they like to represent everyone in the chain (seller, buyer/seller etc) their loyality is to the 'chain' rather than to the individual client. While no one wants to see a chain break, there are times when it may be better for a seller to pull out than hang around waiting indefinitely, but Sparks Ellison aren't interested in this. They don't care how long the sales take so long as they get their commission from everyone in the chain.
Reviewed by B,Jones on 4th February 2010
Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?
No
IP address: S9N.ULM.UTZ.U9D
Branch: Chandlers Ford
I have contacted Sparks Ellison several times to try and arrange viewings and to request further information on properties, everytime I have been greeted with a very unhelpful attuide and just a rude response! On the most recent occasion the agent wouldn't even arrange a viewing on a property as was so confident of a sale, and now a week later the property is still on the market, with no offers made!! The attidude of the agents really put me off buying a property from Sparks Ellison and I will only look at their houses as a last opition. I can't belive that they can addopt such an rude mannor when working in customer services!
Reviewed by Richard Smith on 2nd May 2008
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
Yes
IP address: TUT.U9G.UG7.TUN
I have used them twice now to sell my properties in Chandlers Ford and they have been great each time, top marks and much better that some of the other local agents whose service is nowhere near as good.
Reviewed by barts on 30th April 2008
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
Yes
IP address: S9N.ULL.UTL.TTM
ABSOLUTELY MARVELLOUS. We had 4 valuations and we felt that they had done their research properly and had a great understanding of the local market. They demonstrated knowledge and professionalism and were very courteous. We were wary of agents over valuing our house to get our business and that was obviously the case with one. We sold our house for £15,000 more than the other valuations. The feedback and communication was first class.
Reviewed by Tom on 11th April 2008
Services: Sales (as a Buyer)
Property: Residential
Experience: Would you use the agent again?
No
IP address: TUT.S9L.SM9.ULN
I have to disagree with what everyone else is saying as they over price and talk the market up in my opinion to encourage purchasers to pay more than what the property is worth especially now with the way the market is turning.
Reviewed by Fudge on 9th April 2008
Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?
No
IP address: 3HA.3WW.W5P.3BP
I felt that they under valued our property advising that we could get a quick sale and we could then get on with our lives!! 2 further estate agents valued our property £15000 more than Sparks Ellison. I felt that their attitude towards my home was rude and were only really interested in selling larger properties. Also, when asked of their fees they did say that they were going to charge a lot higher until they met us! Not a good experience in my opinion.
Reviewed by mike on 18th March 2008
Services: Sales (as a Buyer)
Property: Residential
Experience: Would you use the agent again?
No
IP address: S9G.UND.SZD.TUN
Found them very rude. They advised that as I had not sold through them I was not able to even look at a house they had on the market. I felt they went out of there way to sell it to one of their own home sellers. It then all went wrong and they came back to me and asked if I was still interested. It has actually put me off ever selling through them. I did buy the house and I told the owner what had happened. They were suprised as they hadn't been told that this was how this agent worked.
My advise to any one is: if you want an agent that will give you every chance possable to sell your house, don't use Sparks Ellison!
Commented by jeff on the 30th April 2008
Found them exceptionally polite. My family was moving from Waterlooville so we were not selling through them. They were the only agent in Chandlers Ford that continually kept in touch. Full marks to Tom who was very professional. We found our dream home thanks to them and i have reccomended them to many friends. Keep up the fantastic work
Reviewed by molls on 18th March 2008
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
No
IP address: S9G.UND.SZD.TUN
They under value property!!! So that it is sold quickly, I sold my house for 139,900k, 4 weeks later my neighbour selling an identical house through another agent got around 10,000k more, needless to say I withdrew my property and sold it via the other agent for more money!
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Sparks Ellison
By ensuring that high standards of service and customer satisfaction are met at all times, our customers can be assured that they are dealing with a professional organisation that pays particular attention to its business ethics.
Offices / Branches
Services
- Sales
- Conveyancing
Commented by bully on the 30th April 2008
I strongly disagree. They sold my property which is a1 bedroom flat and made me feel like a valued customer that could have been selling a house at a million pounds. They also achieved £5000 more than the nearest valuation. Nothing was too much trouble.
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