Spark & Sons

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1. 

   A 1-star review by 'J' 12/1/2012

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   DON'T GO HERE!! AVOID AVOID AVOID.
   I've had nothing but trouble, so much that I in the end moved out before my tenancy was up, instead we resigned the contract with another person. It has now been more than three months since I moved out and I have still not received my deposit, even though they've promised to do so since I moved out. (I asked when the contract was resigned how long it would take before I got my deposit and they said about a week)

   To sum it up, Spark and sons are only a bunch of greedy incompetent loosers,

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2. 

   A 2-star review by 'Peadoff' 5/9/2011

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I gave two stars because giving one star often doesn’t register. If I could give 0 stars or even better go into negative stars then I would.
   Don't quite no where to begin with this agent; we were with them for almost three years. Beyond the ridiculous agency fees every time you sign up for another term, their service and attitude is absolutely shocking...this is what I hear from friends who have also experienced Peter Sparks and his bandits.

   We'll focus on the times that we needed them...firstly when we discovered none of the blinds in the house worked it took about 3 months to get one... (read more)
   

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3. 

   A 1-star review by 'Alvaro' 24/6/2011

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   AVOID!!!! By far the worst letting state agency in Brighton. I rented a few houses, and I have never encountered a company with so many liars and decievers. I rented a room from them from September to April. The first thing they did was trick me to believe that the rent was for 6 months, when it was actually for 7.

   -They said that the room included microwave and a cleaning lady every two weeks. There was no microwave and the cleaning lady never came for 7 months.

   -The house had many many problems from the first day which they refused to take care of...we had non-working showers,... (read more)
   

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4. 

   A 1-star review by 'Honest John' 18/4/2011

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   If you are looking for an agent that will treat you 'The Tenant' as an inconvenience, except when it is time to pay more money, and that is EVERY six months, for doing absolutely nothing, then choose these jokers. Otherwise I would look elsewhere. I have been renting in brighton for some years and have yet to find anybody anywhere nearly as bad as Sparks and Sons.

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5. 

   A 1-star review by 'OsborneM' 31/3/2011

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Agree with all the other bad review - terrible letting agent. Never returned calls and messages, pushy, never resolved any problems with the flat - mostly just told me to call the landlord who was worse than useless. Only time they did respond was when there was a fire in the en-suite shower cupboard (can't call it anything else, shower was unusable) next to me and my sleeping 4 wk old baby due to a faulty fan that had been incorrectly fitted (didn't switch off when turned off light and overheated to extent it caught fire) and was unsuitable for where it was. They were quick to organise someone come in to paint over that negligence but haven't seen them since. Avoid.

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6. 

   A 1-star review by 'brightontenant' 6/12/2010

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I have had a thoroughly miserable 6 months renting a flat through Spark and Son. I am a good tenant; have always paid my rent on time and kept the flat clean and tidy but they have been appalling agents. We have had a leak in the ceiling for the whole of out tenancy. This had ruined our carpet and some furniture. The wall below the leak is damp and mouldy. At times our electricity cuts out because of the leak. Sparks have done nothing despite being informed about the situation from the very beginning. They do not answer calls and when they do, they fob you off with promises of return calls which they never make. My window frame broke off in August and has yet not been repaired. Please do not rent with this agent. I am so relieved to be out of my contract. Even though we will receive no compensation for the

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7. 

   A 1-star review by 'DikereeDoo' 26/7/2010

   Branch:

   45 Western Road

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   I am using S&S's to fully manage my apartment in Brighton. Its been awful. Firstly they were viewing the property to tenants when we asked them not to as we were getting the place ready and had only moved out some expensive personal items. Secondly, they never return calls. They do not have time to talk to you on the phone and get snappy and irritated when questioned over decisions they make. We have an agreement with them in writing about how much money they can spend on diy jobs before they need to call us (if it is expensive). They completely ignore this figure and just charge us at the end of the month regardless if we know about the work done or not. It has caused numerous arguments with myself and my husband as he asks me to talk to them, then i can't get hold of them for a month. Even though we are paying them to fully manage, they call us asking us to arrange locksmiths, plumbers etc.

   Please don't use them, Peter seemed great, but we were duped. Don't make the same mistake.

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8. 

   A 1-star review by 'BrightonOne' 14/6/2010

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I was renting a property with Spark and Sons last year. We had numerous reasons to call them for problems and constantly found that it took 3 or more calls before they would bother to call back.

   While in the house, we discovered that our property's electricity meter was also wired to the flat below us, and we were paying for their electricity. It took us months to get Spark & Sons to recognise this, including one phone call where we were told "it's not our problem".

   After they recognised it, they said they'd rewire the house within a week. They haven't yet. Instead they set up a... (read more)
   

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9. 

   A 4-star review by 'mamadingo' 10/4/2010

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   We have been renting from Spark & Sons for 2 years now and I have always found them ok. I have used alot of letting agents in Brighton/Hove in the last 15 years and I have found that they are one of the better ones.

   Yes, they are not easy to get hold of and they dont return your calls but they have always fixed things and even came to our house to do contracts as it was easier for us than coming into the office.
   Most letting agents are shockingly bad and I am sure Spark &Sons have their moments but if you take no crap from them and make them sort stuff out they will do it.

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10. 

    A 5-star review by 'Gary Mechan' 19/12/2009

    Branch:

    45 Western Road

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    Tremendous Service, couldn't recommend more highly. I was delighted. Pleasured almost.

    Peter Spark lent me a fiver as well!

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1. 

   A 1-star review by 'nighthawk' 15/12/2009

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   ]]
   If you know what is good for you, do not use this company. They are absolutely atrocious, and the propriator (Peter Spark) is one of the most corrupt, avaricious people that I have ever had the misfortune of doing business with.

   Let me illustrate the scene last time I had to visit the Spark and Sons office: I arrived ten minutes early. In the hour I waited for Peter to show up, I had a clear view of the telephonist. He took no less than ten calls from tenants and told them all the same story - 'Peter is unavailable, but I can take your name and number.' Instead of taking these peoples'... (read more)
   

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2. 

   A 5-star review by 'carl' 20/3/2009

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I had been renting a property from this estate agency for two years and I found them to be very good. When ever I had any issues or problems with leaks or boiler breaking down it was dealt with immediately. When I finished my tenancy with them 4 weeks ago I found them very proffessional and recieved my deposit back from them a few weeks later. I would not hesitate to use them again.

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3. 

   A 1-star review by 'claire' 13/3/2009

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   In my experience of nearly 2 years renting a flat with them they are very pushy with wanting access to your property when you are not in, have ofetn wanted access to the property without giving 24hrs notice, once brought the landlady round at 9.30 am on a Saturday morning with no prior notice other than a phonecall at 9 am to say they were 'running late' and would be there at half past !!!!! In my opinion they do not care about their tenants and are at times downright rude. They will try and get money out of you at every opportunity, and do not be surprised if they do not get back to you about repairs, repairs are left half done for weeks and they generally ignore you on a regular basis.

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4. 

   A 1-star review by 'Mark W' 27/2/2009

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Have had nothing but terrible service since renting a property early last summer. The house has a pool with maintenance, but one month after moving in the maintenance was cancelled without even notifying me.

   Despite numerous telephone calls and visits nothing has been sorted. The pool is green, dirty and unusable.

   Phone calls are rarely returned, and I have currently been waiting over 4 weeks for a call back regarding the expiration of my lease.

   Do not rent with this company, they are incompetent to the highest level.

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5. 

   A 1-star review by 'BigNoodles' 22/2/2009

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Rented a managed flat from spark and sons. We had a broken toilet for two weeks. When we called to remind them of the problem, they did all they could to get you off the phone. They clearly didn't write any notes or do anything about it until we actually visited them in person. The exact same thing happened when the fridge broke (it was furnished flat). It was a battle to recover the deposit. Visited them in person, made a fuss and got the deposit back.
   Awful. Avoid.

   You can post reviews on their own domain name at: http://sparkandsons.co.uk. It will appear on the site's homepage!! All comments welcome!

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6. 

   A 1-star review by 'Mark' 9/2/2009

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Absolutely awful. Make promises they can't keep, ignore you, absolutely shocking.

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7. 

   A 1-star review by 'claudine' 12/1/2009

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   
   
   
   
   User 'claudine' rated Spark & Sons but did not write a review.

8. 

   A 1-star review by 'peach' 1/9/2008

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   
   
   
   
   User 'peach' rated Spark & Sons but did not write a review.

9. 

   A 1-star review by 'Disgruntled Goat' 27/3/2008

   Branch:

   45 Western Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Our son rented from them for 2 years, they never answer our calls, are still as ignorant and incompetant as they were when he first moved in. We are still waiting for the deposit to be returned, and I've a feeling we won't get it back. PLEASE AVOID DO NOT USE..

   He was 6 months without hot water, and there was a problem with the ceiling, which looked as though it might cave in any minute. We phoned them, and wrote to them - nothing.

   They should not be trading. They aren't registered on the Estate Agents Association either, which speaks volumes. Be warned, and do not use!

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