Savills

Customer Reviews

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1. 

   A 4-star review by 'Mr Backhouse' 28/9/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Now our sale has completed and settled I just wanted to thank Andrew, Matthew and the team for all the hard work and expertise invested into my sale. I know the transaction took longer and was more complicated then we might have all wished but the outcome was most satisfactory. We are all most grateful. Thank you all very much indeed.

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2. 

   A 1-star review by 'grenod' 15/8/2011

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Even by the standards of a company whose pomposity, self-importance and cavalier attitude towards its customers, the Oxford office is diabolical. Exclusively staffed by inbred halfwits who think that they are doing you a huge favour in selling you a million pound house. Idiots with good tailors.

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3. 

   A 1-star review by 'Ruby' 20/5/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   Savills in Edinburgh have refused to view properties with prospective clients claiming that they are too busy to do any viewings including second viewings. Our house is valued at
   £1 500 000 so imagine how much they bother with clients whose houses are less than ours if this is how we are treated. The most unprofessional service ever.

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4. 

   A 1-star review by 'Stjimi' 23/3/2011

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Very poor service, wonder if what they are trying to do is legal?

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5. 

   A 2-star review by 'Homer' 17/8/2010

   Branch:

   191 New Kings Road Fulham

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Messed up our original contract and references. Refused to deviate from their template - even refused to remove terms that were not applicable to our property. Tried to tell my partner who is a Lawyer what certain terms within the contract meant. Now 12 months down the line completely messing up the renewal memorandum and trying to charge us

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6. 

   A 4-star review by 'Neil' 2/8/2010

   Branch:

   The Gallery 3 High Street

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   
   
   
   
   User 'Neil' rated Savills but did not write a review.

7. 

   A 2-star review by 'main man' 18/6/2010

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Lazy, evasive, mendacious and condescending - and that's my opinion after just a couple of phone calls to them. I pity anyone who is using them to sell their property. I certainly won't be!

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8. 

   A 1-star review by 'Gracie' 5/6/2010

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I am a single mummy and because I have no choice but to claim DHSS I was treated like I was a piece of muck. I am quiet and friendly and feel they should not tar everybody with the same brush! I keep a lovely home and my bills are always paid! I have never been so insulted and to be left feeling like scum of the earth!

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9. 

   A 1-star review by 'SEGOVIA' 2/2/2010

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Every aspect of dealing with them was torturous. So difficult and frustrating that I didn't pursue interest. Felt sorry for vendor paying approx. 33k commission for such lack of effort in selling.

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10. 

    A 4-star review by 'Volley' 1/10/2009

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    I used their Upper Street branch to let my property having had a poor experience with another local agent. They were professional, helpful and polite, and alerted me to several issues which my previous agent hadn't picked up on. Can't fault them on service. Their profile is very much upmarket, but their Upper Street office needs a refurb!

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1. 

   A 1-star review by 'matt' 7/7/2009

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Actually the appointment at the property was not kept by the agent first time around, the second time they said the person was waiting outside the property and we did not show up, which was rubbish and actually the agent, a woman, was drinking in the nearby pub. The third appointment was kept and believe it or not, the agent, this woman again, arrived drunk.

   They are useless as estate agents, give the impression of being above everyone else but in fact are nearer to being "cowboys" than many of those they look down upon.

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2. 

   A 2-star review by 'Sally-Anne' 2/7/2009

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   Agents only interested in getting their fees. They don't care about what is best for their clients, or even pretend to. The market is bad right now, but to bully people into reducing their prices by 30%+ just so they can get their fee quickly is just appauling & blatantly acting outside the interests of their clients. We left Savills because of this behaviour and sold our house ourselves within 6 weeks for the price we wanted.

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3. 

   A 4-star review by 'zum' 16/5/2008

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Stoke Newington - London : wonderful service, very helpful

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4. 

   A 1-star review by 'Ian' 14/3/2008

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Always over price, know very little about the property they are selling, not interested in ensuring the right deal is done, only concerned with getting and maximising their fees

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