Samuel Estates
based on 78 ratings. This website contains 69 user reviews of Samuel Estates.
Agent Information
Samuel Estates
Description of Samuel Estates is currently unavailable.
Offices / Branches
Samuel Estates has not joined our 'transparent agent' scheme yet.
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Customer Reviews (Page 3 of 3)
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by 'Rob' 9/2/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Not all correspondence is answered promptly and directions to use certain email addresses are ignored. I do need to push them for responses from time to time. Generally though I find the service good.
Was this review helpful? Yes
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by 'Rob' 9/2/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I live abroad and the piece of mind that I get knowing that Samuel Estates is fully managing my property is very re-assuring! Have been using them for over 5 years and am very happy with the service.
Was this review helpful? Yes
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by 'sr' 9/2/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Good service and endless patience!
A particular thanks to Roberto that answered always in a nice way to all my questions (1000) and good service above the snow!Was this review helpful? Yes
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by 'robmarshall' 9/2/2010
- Branch:
- 30 Watermill Way Colliers Wood
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Couldn't rate more highly. Thoroughly professional service from start to finish, very helpful and did as much as they could to keep conveyancing lawyers to timetable. Will definitely use again in future.
Was this review helpful? Yes
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by 'JK' 9/2/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Samuel Estates has been managing my buy-to-let flat for 3 years and have always shown themselves to be efficient and proactive. No letting void throughout this period.
Was this review helpful? Yes
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by 'Annalisa' 9/2/2010
- Branch:
- 30 Watermill Way Colliers Wood
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
They are my eyes and hand on my property at Abbey Mills. They always offered excellent service and they are very friendly, flexible and reliable people, helping me with anything I needed in the past 3 years. They definately earn their monthly commission!
Thank you very much!Was this review helpful? Yes
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by 'genie' 9/2/2010
- Branch:
- 30 Watermill Way Colliers Wood
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I found Nick very helpful three years ago when first letting my property and the service since has been excellent. I think there was only a two week break in finding another tenant and they sort out any problems with speed and efficiency.
Was this review helpful? Yes
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by 'sam' 9/2/2010
- Branch:
- 38 Balham Hill Balham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
User 'sam' rated Samuel Estates but did not write a review. -
by 'Waquas' 9/2/2010
- Branch:
- 30 Watermill Way Colliers Wood
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I am a landlord who has been working together with Samuel Estates for over 4 years now and cannot rate them highly enough. I have entrusted them with the full ownership and management of 9 properties. Samuel estates also recently managed the sale of one of my properties and I was delighted with the management of that also.
Exceptional customer service for both myself and my tenants, very trustworthy, very knowledgable in all aspects of property and tenancy laws, very flexible, always willing to help/answer questions no matter the time of day/evening/weekend, a very rare business model and staff based on honesty and integrity, ARLA regulated and approved members, have the tenacity and intelligence to deal with and resolve whatever issues may arise and finally, genuinely nice people.
Thoroughly delighted with Samuel estates and intend to work together with them for many years to come.
Was this review helpful? Yes
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by 'TJ' 9/2/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Great team, very friendly and helpful. Have been my agents for years.
Was this review helpful? Yes
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by 'Ian Freeman' 9/2/2010
- Branch:
- 38 Balham Hill Balham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Nick Samuel and his team are terrific operators. Mark, who deals with lettings at Balham, works swiftly and efficiently to visit properties, arrange photography and fix viewings. If only all agents were as helpful and efficient.
Was this review helpful? Yes
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by 'Zoe' 9/2/2010
- Branch:
- 38 Balham Hill Balham
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I was a first time buyer, a little unsure of the process and found Samuel Estates to be friendly, reliable, responsive and very supportive. They worked to solve any problems we came up against and made the whole process much easier than I had expected.
Was this review helpful? Yes
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by 'Britenbsas' 9/2/2010
- Branch:
- 38 Balham Hill Balham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
After a series of blunders, I gave up on Samuel Estates last year. As a landlord, I found their service highly inefficient. Rent payments were late in reaching my account and I had to continually chase things up rather than them taking the initiative and contacting me. When one tenant left, they could not find a new tenant for a property in a highly desirable area. The new agent filled the flat within 2 days. I would never use them again or recommend them to anyone.
Was this review helpful? Yes
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by 'Tara' 8/2/2010
- Branch:
- 30 Watermill Way Colliers Wood
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Very helpful, friendly, professional and always very quick to respond to any queries.
Was this review helpful? Yes
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by 'DJE' 8/2/2010
- Branch:
- 30 Watermill Way Colliers Wood
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
First class, exceptionally helpful and friendly service. 3 years and still no problems!
Was this review helpful? Yes
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by 'Bennets Tenant Hata' 8/2/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Very helpful, accomodating, and friendly staff.
Was this review helpful? Yes
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by 'Matthew' 8/2/2010
- Branch:
- 38 Balham Hill Balham
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Prompt, efficient, friendly service. Absolutely no complaints.
In comparison with other letting agencies used they are in a different league.
Highly recommended.Was this review helpful? Yes
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by 'Lily' 8/2/2010
- Branch:
- 30 Watermill Way Colliers Wood
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Very reliable, helpful and effective agent. A number of staff I have been in contact with at Samuel Estates have been throughly pleasant and professional. Very happy with the service I have received from Samuel Estates.
Was this review helpful? Yes
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