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		<title>AllAgents - Reviews of  queensgate</title> 
        <link>http://www.allagents.co.uk/rss/Queensgate Residential</link> 
        <description>Queensgate is fast becoming a name that is synonymous with delivering an excellent level of service and dealing with a wide variety of property.</description><item>
		<title><![CDATA[17/5/2012 - New Tenant in Basingstoke rated Queensgate Residential 5 stars]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[I didn't read these reviews before moving into our house and they would of worried me.    However, our move was easy.  Everything we ask for was done, house was professionally cleaned and we have had no issues at all.  All our calls were responded to and when we asked to bring moving date forward they quickly responded and were able to accommodate.  So far so good and we have no negatives to feed back.  I take as I find and  I would recommend.<br />This person would use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[1/3/2012 - Meg rated Queensgate Residential 5 stars]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Everything was on Time, nice Flat, great location. Definitely I can recommend.<br />This person would use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[20/2/2012 - Lee rated Queensgate Residential 5 stars]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[I would like to recommend Savio and all his staff at Queensgate for looking after me and my wife over the last eighteen months as tenants. Coming from China for this first time to England they went out of their way to make sure our move was completed quickly and most professionally.
We let a lovely riverside apartment and when anything went wrong it was dealt with very quickly without any trouble.

We are sad to leave this property but i have been re located back to China.

Many thanks for all your good service.<br />This person would use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[10/2/2012 - Disgruntled rated Queensgate Residential 2 stars]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[I'm a new Tenant with QR and have to agree with the other negative reviews. Their advert on Rightmove &amp; Primelocation did not agree with the actual apartment, and parking is not allowed (even though it was shown on their advert &amp; agreed by their Agent). Unfortunately I had to find accomodation at short notice, thus had to work on their honesty (verbal promises). However these promises have yet to bear fruit. Meter readings by QR were incorrect (luckily I took pictures when moving in) &amp; I was expected to pay for the previous electricity usage (still awaiting a refund), furniture was damaged etc. The Inventory of Contents list was incorrect and not dated thus I'm challenging the validity (still awaiting a response thus have put it in writing). Prior to signing I asked for the Tenant / Agency SLA (Service Level Agreement) to understand what service I can expect - I'm still waiting for this document thus doubt it even exists. The positive was that the apartment was clean (albeit many marks on the walls, blinds, carpet). My experience with QR in a nutshell - misrepresentation, failure to deliver on promises &amp; no support. I'm still waiting for a response from QR after 5 weeks. Prospective Tenants - stay away. They will promise you the world, but once you sign they disappear into the sunset. Definitely not a healthy experience.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[2/2/2012 - unhappy tenant rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Renting from Queensgate was the worst decision we ever made. They are highly unprofessional, unreliable, rude, unhelpful, liars and take you for all they can! When we moved in our fridge wasn't working, they didn't fix it for 5 weeks. They promised to fix a few things before we moved (bulbs, bath tub)  in and never did. The flat was dirty when we moved in. You can never get hold of them. We requested to speak with the landlord, they would never give us his details. 

Trust me when I say, do not use them. They are abysmal and the rudest people I have ever met.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[13/1/2012 - Glen rated Queensgate Residential 5 stars]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[I have been with Queensgate for the past 6 years now.Since then  Ihave been with them and moved into two different properties .the service they provided me was excelent .The property when i moved in was in excelent order and was professionaly cleaned and looked like brand new.If i ever decide to move again into another property i will only move with them .<br />This person would use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[19/12/2011 - Christian rated Queensgate Residential 4 stars]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[I have rented a property through queens gate for the last three years! I think many of these other reviews are rather unfair and reflect people wanting things for nothing rather than a problem with the agents at queens gate. 

I was able to move in with in a matter of days after viewing the property, the agent kindly set up the bills and everything for me. My flat was professionally cleaned before I moved in and I have not had any issues which haven't been addressed. One of my lights stopped working and an electrician came round a few days later. 

I am moving out soon only because I am wanting to purchase a house. But I have been very happy with queens gate for the last few years and should I need to rent again I would definatley use them again.<br />This person would use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[20/11/2010 - anon14 rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Possibly the worst lettings agent I've ever used (and I've used around five or six different ones).  Lied to us about the private landlord; turns out it is they who own the property!  Fobbed off on numerous occasions that they would get things done; exposed wires in the bathroom took five months to sort out and only because we threatened legal action.  They are aggressive and confrontational and told us that, "we don't need you, we have hundreds of other properties.  We can throw you out whenever we want".  Charming.  And complete bullsh*t.  They are nice right up until you sign on the dotted line.  Avoid at all costs.  I'm surprised Reading Borough Council haven't shut them down! <br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[26/4/2010 - Too Trusting rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[
Just the worst letting agent ever!!! Liars, cheats, money stealers. DO NOT GO NEAR THEM!!!!!!!! 



Just the worst letting agent ever!!! Do not go near them!!!<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[16/4/2010 - sam rated Queensgate Residential 5 stars]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[I have had no problems with this agency. The property I rented from them was is a beautiful condition the servise was excelent did not even have to set up all the utilities,every thing was taken care of by Queens gate. I would definately recomend this agency to my collegues.<br />This person would use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[15/3/2010 - Dave rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[
For over 10 years I have rented 6 properties and dealt with many landlords/estate agents. I have never met such a dishonest bunch of fraudsters as Richard De Souza and his bunch of muppets.

I rented a property which had problems which were never sorted out during the tenancy and when chased, they would only say '<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[27/11/2009 - Morning trader rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[
I used these cowboys Queensgate Residential of Reading a few years ago, and had no end of problems! If nothing else PLEASE DO NOT USE THESE PEOPLE for ANYTHING! I really wish I had read these comments and reviews before I had made the biggest mistake of my life...

Why are they still in business?

- They will be nice to your face and polite before you sign on the dotted line

- They demand that the deposit is paid in cash! 

- They are not interested in sorting out problems with the property. You have to keep chasing, chasing, chasing and chasing before they get fed up of you and decided to do something.

- They lie

- You will have to wait a VERY LONG time until you can get your deposit back! Again I had to keep trying trying trying and trying to get the deposit out of them until they decided to cough up WHAT WAS MINE! I could not believe the strings of lies they had to concoct in order to prevent me taking what was mine.

- As a final send off present, they will once again lie and claim that they found problems with the property, which means they will take a chunk of money out of the deposit. What they didn't know was, that I spoke to the landlord of the property directly - he confirmed that the chunk of money was not used to do any cleaning that QUEENSGATE of READING claimed to have done....


In short, they are a bunch of lying cowboys, PLEASE PLEASE PLEASE do not raise your blood pressure and stress levels.. DO NOT use QUEENSGATE of READING! 

These people do not deserve your properties, money, your time, your.. anything.

STEER CLEAR!





I used Queensgate Residential of Reading a few years ago, and had no end of problems! If nothing else please do not use these people for anything! I really wish I had read these comments and reviews before I had made the biggest mistake of my life...

Why are they still in business?

- They will be nice to your face and polite before you sign on the dotted line

- They demand that the deposit is paid in cash! 

- They are not interested in sorting out problems with the property. You have to keep chasing, chasing, chasing and chasing before they get fed up of you and decided to do something.

- You will have to wait a very long time until you can get your deposit back! Again I had to keep trying trying trying and trying to get the deposit out of them until they decided to cough up what was mine! I could not believe the strings of lies they had to concoct in order to prevent me taking what was mine.

- As a final send off present, they will once again lie and claim that they found problems with the property, which means they will take a chunk of money out of the deposit. What they didn't know was, that I spoke to the landlord of the property directly - he confirmed that the chunk of money was not used to do any cleaning that Queensgate of Reading claimed to have done....

In short, please please please do not raise your blood pressure and stress levels.. Do not use Queensgate of Reading! 

These people do not deserve your properties, money, your time, your.. anything.

Steer clear!<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[5/11/2009 - Anti Queensgate. rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Wish we had seen this forum before we signed.... Absoloutley useless. They are nothing short of villainous.

Please do not sign with them. They will waste your time and money!!<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[8/10/2009 - Gops rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[The worst ever Letting agents. A shame to that category I would say, Beg you , never ever go any near them. I have had the most terrible experience.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[1/10/2009 - reading gill rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Wish I had seen this website before I signed up, absolutely shocking service to the very end, capped off by them charging for a "checkout fee" when no-one was available to check us out, absolute cowboys and just hope you read this before its too late! <br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[3/12/2008 - DUMB A**E rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Absolutely horrific service.

They're very polite to you initially but that all changes once they have your signature on the contract and also your deposit.

Very rude, very aggressive, absolute liers and cheats - pretty much what everybody else is saying on here.

Please do yourself a favour and dont make the SAME mistake I did - LEAVE THESE GUYS WELL ALONE!!!<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[7/11/2008 - Joan rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Doing anything with this company is like pulling teeth.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[22/5/2008 - will I won't I rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item><item>
		<title><![CDATA[14/5/2008 - Fredd Kruger rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[in a word... NIGHTMARE<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[23/4/2008 - queensgate suck rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Awful people, only interested in taking your money.
Agree with everything that's been said here, at least it wasn't just me that had aggro with them!

The staff are so rude & disinterested in any problems you have.
The manager has to be one of the most dishonest and difficult people I've had the misfortune of dealing with.

<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[21/4/2008 - another happy customer rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Where to start!
Delayed me moving into a brand new property by 5 weeks, each time breaking the news less than 24 hours before I was due to move, resulting in paying out expensive van hire for no reason. After the 4th time of being let down on a move date I asked for some kind of compensation, I was told to 'read the small print'.

On moving into the property, what was promised from my initial visit during construction: wooden floors, leather sofas, built in wardrobes...turned out to be: cheap carpeted floors, plastic 'leatherette' sofas, and no built in wardrobe as promised. Disputing this resulted in aggression and then unanswered emails and phonecalls.

Throughout my tenancy with these cowboys, at every point of contact the staff were rude, confrontational, needlessly aggressive, incompetent, contradictive, and would never return phonecalls. In 1 whole year of renting I did not get a reply to 1 email I sent them.

On leaving to move to a new property with over a month's warning I asked to extend my tenancy by 1 week to coincide with my new move date. I was told this was fine and set about signing new contracts, booking van hire and time off work. Later that same day I got a typically aggressive phonecall telling me that the colleague I'd spoke to had made a mistake and that I couldn't leave 1 week later than planned. When I disputed this I was told that there was nothing they could do unless I was prepared to extend my contract by 1 year.

As for getting my deposit back, this took a further 4 months of confrontation after I'd left, along with many surprise hidden costs. Despite being told that I'd receive my deposit 'within 30 days'.

I have no idea how this company is still existing, they are incredibly obstructive, aggressive, flagrantly dishonest and massively incompetent, with complete disregard for anything resembling customer service. Look out for them on Watchdog.

Do not rent with these people.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[18/4/2008 - A N Other rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[The most incompitent company I've ever had the misfortune of dealing with.
They are difficult and not at all customer focused.

Do not reconmend this agent - I have reported them to the office of fair trading and so can you.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[3/4/2008 - Pashmina rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Leave well alone.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[20/3/2008 - Trout Trousers rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item><item>
		<title><![CDATA[30/1/2008 - TerriorTerror rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Phew, sounds like I've had a lucky escape, I've been looking for somewhere to rent and found Queensgate. After speaking to them I found them rude and arrogant. I then spoke to some friends who have had similar problems with them as well. Best avoided.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[30/1/2008 - Queen's Grate rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Do not rent from these people. 
Do not recommend these people (unless its to an enemy).
Tell people to avoid them like the plague.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[16/1/2008 - BG rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item><item>
		<title><![CDATA[15/1/2008 - singbear rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[This company has the worst reputation I've ever heard of. If only I had realised this before becoming one of their tenants.

The property I rented was incorrectly described as an executive apartment. Truth be told it was an ok flat but nowhere near executive level.

On other levels the staff are rude, uncooperative and will point blank lie to your face. Very insolent and downright infuriating.

Be careful if you have a deposit held by this agent, as they will take a huge chunk of your money no matter how clean and in order the property is on your departure.

I guess the best way to put my thoughts and feelings of Queensgate would be DO NOT USE THEM and don't recommend them to anyone.. In fact I'd advise people looking for a rental to avoid Queensgate like the plague.

Regards
SB<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[15/1/2008 - Mark rated Queensgate Residential 1 star]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[By far the worst landlords I've ever had the misfortune of renting from.

Impossible to get hold of, needlessly aggressive, excessively untruthful, no customer service skills. However they are consistent at least, 3 people I know who've also rented with them have had the same experience. Rent with them at your peril.<br />This person would not use Queensgate Residential again.]]></description></item><item>
		<title><![CDATA[5/8/2007 - baringsbnk rated Queensgate Residential 5 stars]]></title>
		<link>http://www.allagents.co.uk/queensgate/</link>
		<description><![CDATA[Very quick and effective service. Got me some very good professional tenant within days.

Well done guys.<br />This person would use Queensgate Residential again.]]></description></item>
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