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		<title>AllAgents - Reviews of  palmer-snell</title> 
        <link>http://www.allagents.co.uk/rss/Palmer Snell</link> 
        <description>Over 50 offices offering a comprehensive service in Somerset, Dorset, Devon, Hampshire and Wiltshire.</description><item>
		<title><![CDATA[5/4/2012 - straycats rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[From a tenant's POV - a really awful agent. I wasn't told about the renewal fee for my contract and wasn't given the option of a 12 month contract in the first instance, so imagne the lovely surprise I had when a letter landed on my doorstep after 6 months telling me that I had to pay another £125 to stay in my home.

I have no idea what the agency fees I paid them are used for - their maintenance department is utterly useless and it takes many phone calls for them to take action, if they ever do. No one in any of the departments I've spoken to seems to give a damn. If I didn't like my flat and the location so much I would not be staying with them - after my current contract expires I will not be renewing it with Palmer Snell and I will never be using their services again.<br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[4/10/2011 - Bemused rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[Be wary of these cowboys. They will happily accept a holding deposit from you for a property and then push the move in date further and further back until you are unable to move in. Then they keep your deposit. Very unethical and they are being reviewed by Trading Standards.<br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[11/8/2011 - farmer smell rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[USE PALMER SNELL OR HAVE A WEEK IN A MORROCAN JAIL ! IL GET PACKED THEN.

they got everything wrong from the start and i mean everything in the end they offered £250 off the selling fee if i gave them one more chance i did and then they got it all wrong again so i cancelled the contract they said we have a leagle contract ,i said take me to court and i will give you the best advert you have ever had ,no they did not take me to court.

then there was the upton branch ,i explaned that we had sold to a cash buyer and were pushed for time so we went to see a place they advertized but the details had not been approved [a reacurring theme in this property [it had been on sale with variouse agents for over a year ]  in the death we offered the price asked[offers in excess] only to find that the seller wanted £5000 more to leave items advertized by palmer snell in with the property, i said no i will walk as i already told him we dont do bidding wars or auctions.

the agent then said no wait you have made an offer i can sort it [ i will ring you ] when palmer snell says it will ring you DONT SIT BY THE PHONE I WATED 3 HOURS FOR A RETURN CALL then phoned their office and was told oh he,s out and will be back in an hour yes but you told me that the last time i phoned !

so we walked then we found a place for sale unfoutunatly PALMER SNELL AGAIN  =same bloke 
yes you guessed and no you cant put in an offer BECAUSE ITS A CONFLICT OF INTEREST !
ME/ but we done that i dont do auctions or bidding wars ! 

ME/are you refusing to put my offer foward / him no[ i will phone you ] hours after he rings and says the woman has to wait for her partner to finish work ,i said but your office will be closed ,he said no there are mobile phones ,and when they get back to me i will get back to you !
time of first call 9 am return call 3 pm did he call them im past caring people like this give est agents a bad name WELL A WORSE ONE .

our situation depended on time we dont have as we sold to a cash buyer and they wanted in somthing that escapes palmer snell and they dont give a toss if we loose our sale .

PALMER SNELL = WE WONT PHONE YOU BACK /NOT OUR FAULT it does offers [in excess of ] palmer snell will advertize any property for as long as you want with NO APPROVAL for details ,so the details dont mean anything anyway imagine thinking that you are buying evrything in the advert only to find unless you want to pay £5000 for what was in the advert !<br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[20/7/2011 - Bob Tardis rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[I am not a complainer, but I want to warn others about this company. 

There is an expensive fee for everything; every letter sent seems to involve a fee ranging from around 20 to 70 pounds.

They advertised a rented property, I moved in, they then upped the rent saying 'it was a mistake on the website'. They advertised the property as having a garage, they then rescinded on that saying the garage was not available, and again 'it was a mistake on the website'.

A plumber gained unauthorised access to the property whilst I was at work - no one bothered to tell me, no explanation of how he gained access. Itâ€™s quite disconcerting coming home and finding new taps...

The landlord wanted to sell. So, upon moving, they then deducted £200 from my deposit for 2 days rent â€“ apparently their view is that because they scheduled their checkout inspection for the following Monday, I therefore owed then an additional 2 days rent. 

Avoid these rich cowboys like the plague.<br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[6/7/2011 - Red Red Robin rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[Tried to sell my property with them, had 4 viewers (so called) in 3 months, wasted a month saying there was a couple interested, which I think was a load of bull crap.
Totally unproffessional, remind me of a bunch of amateurs, I don't recommend anyone to use their service.
There are certainly better estate agent firms out there to use than these bunch of time wasters.<br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[26/5/2011 - Spunky rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[Untrustworthy (even for estate agents!) and overly pushy.  There's far far better agents around here.<br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[25/10/2010 - JP rated Palmer Snell 3 stars]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[I foolishly opted to use their services to sell my property as they priced the house at <br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[27/9/2010 - Humphrey rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[
The rudest manager I have ever come across.  She had no manners, didn't care about me as a customer, didn't ever seem to be in the office, didn't ever answer my telephone calls, clearly in the wrong job and not a good impression of Palmer Snell.  I will never use your services again thanks to this employee and will ensure my friends and business contacts hear about what your Weymouth office has to offer......NOTHING!!!!!!



The rudest agent I have ever come across.  She had no manners, didn't care about me as a customer, didn't ever seem to be in the office, didn't ever answer my telephone calls, clearly in the wrong job and not a good impression of Palmer Snell. I will never use your services again thanks to this employee and will ensure my friends and business contacts hear about what your Weymouth office has to offer...... nothing!!!<br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[14/9/2010 - Joe rated Palmer Snell 2 stars]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[I signed up with PS as the agent they sent round was very good, however, that was just about the last time I saw him. Every viewing brought a different agent and the branch manager was extremely pushy when it came to the first offer we had on the property, even though it was way below the asking price. It seemd they just wanted a quick sale at any price.
When the property was sold we were constantly badgered to push the solicitors etc. for a quick completion even though we were already doing so. It seemd as if once they had the sale they were now working for the buyers. Also, now they have the sale they never return calls. 
To sum them up: pushy and unprofessional. <br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[24/8/2010 - lindas rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[I don't know what the management fee is for.  They don't check the property properly and you have to pay extra to insure against non payment of rent.  They keeping saying they are professionals when I question what they have missed in the checks.  Get over yourselves - you just let property and badly at that.<br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[11/6/2010 - Needs to move house... rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[What can I say except absolutely useless, here is a list of issues we have had with the company. We have phoned them many many times and all they do is lie, aportion blame elsewhere and fail to act in any way. Fed up with their incompetence I contacted our landlord directly who was unawre that any of the below issues were even happening. He also will not be using Palmer Snell again. We have lived in our current flat for 5 years, simply because we are looking to buy and don't want to damage our mortgagability. Else we'd been long shot.

Issues:
5 callouts for gas leaks, on 3 visits they denied there was even a leak, so I had to pay for an independent plumber who showed me the pipe leaking, and said if the windows weren't open there would no longer be a flat.

Mains gas disconnected due to Carbon monoxide, unsafe for 9 months, over winter; no heating, cooker or hot water.

Electric disconnected as incorrectly wired.
Water cut off as incorrectly plumbed.

Basic fixtures and fittings falling off the walls, replaced at my own expense, as couldn't be bothered with the hassle.

Internal and external doors, handles failing aand locking people in rooms, still not repaired after 1 month.

Communal fire alarm, broken for 6 months.

Entrance codes for flat, not made available for 2 years, still can't get in through the front door.

They told my wife our rent was overdue, because she had changed her standing order incorrectly, she coughed up and paid an additional <br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[28/3/2010 - mannersdonotcost rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[Had numerous problems with the flat I rent. Any time I called Palmer Snell they either did not return my call or where very rude to me!

Problems included heating issues, noisy/intimadating neighbours, and flea infestation, which is still not cleared up.

For customer service alone I would say stay well clear. Have never been spoken to so rudely ever before yet it is this way every time I call up!<br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[5/10/2009 - sophiedb rated Palmer Snell 2 stars]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[Both the house we sold and the one we bought were dealt with via Palmer Snell (different branches though). All in all 4 of the 5 houses in our chain were being sold by a Palmer Snell branch, so you'd have thought they'd keep on top of things and COMMUNICATE, but actually we found that their method of keeping the chain alive was to lie by omission and fail to return calls. Yes it all went through eventually (after 6 months of havoc), but I will never use them again.

We are now selling the house we bought that time, and asked PS to value the place. Their valuation was <br />This person would not use Palmer Snell again.]]></description></item><item>
		<title><![CDATA[31/10/2007 - ScottyT rated Palmer Snell 5 stars]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item><item>
		<title><![CDATA[23/10/2007 - jan rated Palmer Snell 1 star]]></title>
		<link>http://www.allagents.co.uk/palmer-snell/</link>
		<description><![CDATA[We have used Palmer Snell to rent our property out. We have moved to Australia and when the tennants moved out they gave them permition to leave belongings in the garage. Now they won't move them. They gave the bond back and now Palmer Snell are not even answering our emails.<br />This person would not use Palmer Snell again.]]></description></item>
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