  

<?xml version="1.0" encoding="ISO-8859-1" ?> 
	 <rss version="2.0"> 
	 <channel> 	                        
		<title>AllAgents - Reviews of  leaders</title> 
        <link>http://www.allagents.co.uk/rss/Leaders</link> 
        <description>Bigger thinking, local service - 100% dedicated to Letting and Property Management.

Leaders has grown into one of the largest specialist agents in the UK and is expanding fast!  The experience we have is invaluable whether you are thinking of letting a property for the first time, looking to invest or are simply looking for somewhere to rent.

Leaders is an Investor In People, and has one of the highest number of ARLA (Association of Residential Letting Agents) qualified staff of any specialist agent in the UK

We make every effort to match your requirement, whether you are looking for a two bedroom flat, a short term executive let or a five bedroom house in the country.  We offer all the benefits and security of one of the largest specialist letting agencies in the UK, with the personal service you'd expect from individual branches with fully trained managers and staff who are keen to take responsibility of all aspects of the letting process

We are not an estate agency with a letting business 'on the side'. We remain totally focused on offering the best service at the most competitive price. Perhaps that's why we often have more landlords and more property to let than any other letting agents in any one branch location.</description><item>
		<title><![CDATA[17/6/2013 - whatdoesntkillyoumakesyoustronger rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Honestly... I can't believe how such an awful company can exist, and how they can be allowed to let out such horrific properties to people. When me and my boyfriend had moved into our flat last year in dec we had no idea what we were in for. The flat had heaters but definitely was not insulated and as the weather got colder we had the heaters on 24/7 but to no avail. We'd walk around the flat with 3-4 layers of clothing and our coats on constantly and be able to see our own breath. The bathroom was by far the most depressing, with an incompetent extractor fan and no heating it was like a walk-in freezer and the mold began to spread rapidly. If it wasn't for our extra heaters that we bought and each other pneumonia would have been on the cards for sure. 

Nothing in the flat seemed to work properly, the washing machine couldn't cope with the weight of clothes and the heaters would pack up quite often. Despite me telling all of these things to the agency, leaders would often call or send letters to tell us that they had been to inspect and that it is our duty to clean the mold in the bathroom, and I'm like &quot;yeah I already told you I'm trying, but it's a losing battle just cos it's so cold in here&quot;! They really do not care, trust me! We, my boyfriend and I were nobody to them just a number, just some idiots that they'd trapped into this 6 month contract which felt like an eternity. We'd also rang several times about not having a functioning doorbell, and that the landing light had stopped working so that at night we struggled to even get the keys in the door, they just ignored us... Or rather the landlord ignored us. We'd not actually ever seen the landlord in the whole time that we were there and the block of flats was empty, in fact for the last few months of it we only recall seeing one other person. Nobody wanted to live in that hell hole, and there we were. 

Towards the end we were given the check out manual, we steam cleaned the carpets scrubbed the kitchen and cleaned and repainted the walls. The bathroom was a challenge as the paint was coming off, and we couldn't reach the ceiling very well but we did what we could. Now they've taken £113 + vat making it £135 of our deposit to fix up the bathroom walls and ceiling! This sum of money wasn't broken down at all, and I can't help but believe it's just made up. Well we're disputing it obviously, I think we've suffered enough without having our money taken from us as well. The bathroom is a result of a poor property with poor heating, poor insulation, and general inadequate refurbishment. Not suitable for human beings to live in! Or animals for that matter... 

Without a doubt the most awful experience we've ever had renting a property. And the experience is not yet over as we now have to fight for the rest of our money. I do not recommend this agency, not even to my worst enemy.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[11/6/2013 - trh rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Lovely when moving in, real fight to get deposit back when moving out . They claimed the property had a professional clean prior to our move-in date, so proposed withholding about £200 of our deposit for similar on check-out. However we had taken photos of the property (thank goodness!) which showed otherwise (black toilet water, grease everywhere, inaccurate inventory entries photographed), and Leaders could not provide an invoice for a professional clean. When I showed the photos and after they couldn't find the invoice, they then tried to charge us a reduced sum of £50 as the 'bathroom and kitchen weren't cleaned prior to move-in'. 
I mean, really. What kind of professional cleaning company doesn't do the bathroom, the kitchen AND doesn't provide an invoice?! Maybe we looked really, really stupid.

To summarise; they tried to insult our intelligence by assuming we were complete idiots and lying to us, and tried to barter to get at least some money. Only gave the full deposit back when we pointed out that the tenancy dispute service would see their argument as wholly unpersuasive and we were prepared to go there.

It may be that our experience was an anomaly- I'm not suggesting every Leaders employee is a liar or immoral. 

My advice? By all means rent with Leaders. Take as many photos as you can at move-in, go through the inventory and make any amendments or corrections. Detail the grubby areas/dust/cobwebs/marks/broken parts etc- don't just sign it. Go in with your eyes open and your head screwed on about what your rights as a tenant are and you will get your deposit back. It's not unreasonable for Leaders to request to hold some money back if the property was professionally cleaned so be prepared for that- but ask to see the invoice before agreeing to this. This advice goes for any letting agents of course, but we did feel that the representative we dealt with were being particularly abusive with their position, greedy and low-stooping. How that woman can be proud of her job I do not know.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[10/6/2013 - Dr HL Michael rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I transferred the job of finding a tenant to leaders after unsuccessfully using another agent for 6 weeks. Leaders found a suitable tenant within 4 days. Communications with me were good throughout the tenant vetting process.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/6/2013 - Alice rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders are extremely professional and have provided me with a good level of service when letting out my property, I would recommend them as a trustworthy agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/6/2013 - SS rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Our overall experience with leaders was quite bad.
On the first day of move in, it turned out we didn't have a bed while our property was listed as fully furnished! I had to sleep on the floor for two nights. But it was sorted very quickly on Monday and the staff was very polite and apologetic. I didn't make a fuss about it and even thought they were a good agency.
Then their quarterly inspections begun.
For one of the inspection, they told me they couldnâ€™t open the door and asked me if I have changed the locks. I said no I didnâ€™t. I remember very clearly I almost laughed when the staff said â€œthe inspector has over 10 years of experience  ...â€ I was like so she still couldnâ€™t open a door? I had to drop our keys to their office because they couldnâ€™t do inspection on weekends when we could be at home. I did and the staff in the office confirmed the keys they got were the same as ours. I wasnâ€™t very happy but didnâ€™t get any apologies.
We then got letters saying we are not keeping our flat up to a good standard. They listed the marks/damages on our windows/walls/bathroom etc which were on our initial inventory reports, which meant the damages/marks were there before we moved in. They even commented on the cleanliness of our flat, e.g., grease marks on the hob. They also said there was evidence of smoking in the flat but we donâ€™t smoke and I still have no idea what their evidence was. They also said they would get in touch with the landlord and see his instructions. I got quite upset because I was being cooperative for letting them getting into our flat while we were working, and they come in and make subjective/inaccurate statements and send to the landlord who has no idea what the flat is really like. 
So I wrote a letter to both the landlord and agency, listed everything they mentioned and compared to the initial inventory report, trying to explain the situation from our side. Then the agency said they would do another inspection. I said no problem. They did and came back to me saying everything was ok. Again, I didnâ€™t get any apologies.
Later they also sent some painters to repaint the flat due to a leakage from upstairs. It was a studio flat so we asked them only to paint the kitchen and toilet but they still painted the whole flat. Our flat smelled like paint for a few days and we had to stay at our friends in order to sleep.
By that time we finally decided to move out to get rid of this agency. I hired the agency recommended cleaning firm which were far more expensive that others (£145 vs £75) just so they couldnâ€™t charge me more on cleaning from my deposit. At the end they returned my full deposit. So I couldnâ€™t stop wondering why they made bad inspection reports and then it turned out we didnâ€™t damaged the property at all.
I understand that is probably just one branch of Leaders but since then I have been avoiding Leaders agency for renting and buying our new home.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[5/6/2013 - Jeanette rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders for many years now and have always found them to be very professional in their approach to both landlords and tenants, I found Jenny Holland to be very helpful and professional and would highly recommend this Letting Agent to anyone.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/6/2013 - hannah88 rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having been a tenant with Leaders for 3 years, I can say that both the moving in and the moving out process was made as easy as possible by members of staff, who would always reply to any queries I had promptly and politely.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/6/2013 - Kregen rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The first interactions I had with Leaders were brilliant and let me think that this was a renting agency I could trust.
The agents working in the letting department were actually very nice and professional ; Adam Hills took the time to answer all my questions and I must say that at this time, I was quite happy.

Problems started from when I got the keys in hand ; the property I was renting was just a joke. Every week I had to report an issue that required repairs. From this point of time, I had to deal with the property management team, that I soon realised to be incompetent, indolent and absolutely inefficient.
Despite paying the rent on time every single month, most of my claims were ignored until a day of distress when I had to call a professional in the middle of the night for an emergency repair. 
I had to fight to get the money back for this hefty emergency bill and the staff, especially Stacey Lewis, at this time, instead of minimising the issue and trying to find a solution, showed exaggerated self-opinion providing me with statistics that I had no interests in, and clearly put themselves on the landlord's side.
How could you possibly defend a landlord who is letting a property that doesn't meet the Health and Safety Requirements and needs to be completely refurbished ?

If I hadn't complained to the head office of Leaders and involved the competent authorities in this matter, I would probably be still fighting today for a refund.
I moved out from this property since then (and got my deposit back with delays) and will never get involved with Leaders again ; I will also make sure to warn people who ever think to sign a contract or do business with them.

&quot;Leaders - Bigger thinking ? 100% dedicated to Letting&quot; ? 
Bigger doesn't mean better and letting is certainly not their priority.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[27/5/2013 - Laura Dunn rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have just rented a flat through Leaders in Forest Hill and have nothing but good things to say about them. We worked with Selwyn who was approachable, friendly and professional. The process has been smooth and easy and it's been a real eye opener to how things should be done. We've had some terrible experiences with letting agents in the area so it was a relief to find an agent who was so great. Thanks Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/5/2013 - Peter Hutchinson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I instructed Leaders to find a tenant for my flat in Surbiton.  I found Amy Claydon and her team to be helpful and responsive;  it was clear from the beginning that Leaders &quot;know their market&quot;, and they provided me with a thoroughly professional service. Leaders were good at identifying the category/profile of a propesctive tenant, and having generated competing offers, they helped me select the best tenant for my flat.  Administrative support provided by the Surbiton office up to the point of signing the tenancy agreement was efficient and problem free. I do not hesitate in recommending Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/5/2013 - Genevieve Shaughnessy rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[From the initial contact with Leaders we found all staff members very helpful and efficient, in particular Kristabele and Kym, from the first viewing of the property  to the ultimate signing of the tenancy agreement.  They were informative on all aspects and we would certainly use them again/recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/5/2013 - Elka rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am a landlord and after meeting a number of agents I decided to put my property in Leader's hands.  I did not regret this decision.  From the first, they were professional and proactive.  They gave me excellent advice and within a short time the property was let to a perfect tenant.  The process was seamless.  Although they deal with many properties I appreciated the &quot;personal touch&quot; and I came to believe that David and Toni really were concerned to provide me with a good and thorough service.  They worked hard on my behalf and I have no hesitation in recommending them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[18/5/2013 - T TAN rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Jenny Holland and I have a strong business relationship and I would recommend her to any prospective landlord. She is knowledgeable and helpful. She recently joined Leaders and from there, I also got to know David Montero, the Forrest Hill branch manager. I have been impressed by David's and his team's professionalism. They provide good client services both to landlords and tenants - ensuring all documentation is correct; the credit department is also very professional. All rents are collected in a timely manner and information communicated to me. I find the team invaluable with the help I have received has given me time to concentrate on running my property business effectively.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/5/2013 - Carolyn Hinxman rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have used Leaders in Eastleigh for about nine years. Ellie throughout that time has been our main contact although other team members have helped also. Their friendly yet business like approach has made it easy for us to deal with them.  From advice  to admin it's been an easy process and we would have no qualms about recommending Leaders to anyone else who are thinking of renting out a property.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/5/2013 - Jon rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I had a dispute with the property management company (i.e. who managed the building). They wanted to charge me for a site visit that they said was unnecessary, but which the letting agent had already dealt with.  Ms Armour at Leaders spent a lot of time making the case to them as to why the charge should be waived, and chased the management company for replies when they were slow in responding.  After nearly 5 months the property management company has agreed to drop the charge, thanks to Leader's efforts<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/5/2013 - underthesea11 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been renting through Leaders (formerly Curtis Haines) for 5 years. In that time, I was never able to speak directly to anyone about any maintenance issues I had. Emails went unanswered, staff were rude, I was forever being given misleading information ie. &quot;we will send some&quot; and then &quot;we wont be sending anyone&quot;. After 18 months of continuous disrepair at the property, not only did I arrange to resolve the issues directly with the landlord (I paid for all the renovation works and the landlord reimbursed me around £2k). My landlord also complained, and the outcome was that I was given a contact person &quot;Julie Gollan&quot; to contact. Every time I tried to speak with her on the telephone she was mysteriously not in the office so my issues were still not resolved. I made a formal complaint, which was ignored as the complaint manager went on holiday for 10 days. By the time I did get a response from the complaint manager, the issues had been resolved (by me!) so any response was useless. Thankfully I have now moved out, but some 18 days later I am yet to recieve my deposit back and have been told that I must speak to the landlord myself to arrange it. *Beware of this company*<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[14/5/2013 - John Brooks rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I would like to recommend Leaders Southampton for the professional manner in which they manage my property. I'm delighted with the prompt service and excellent communiction when resolving problems. In particular I'd like to thank Ms Amelia Foyle for resolving a difficult tennancy problem and managing contractors speedily and efficently returning my property to a clean, well appointed propert ready to be put back onto the lettings market.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/5/2013 - Bob Laker rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My experience of using Leaders in Eastleigh could not have been better. We were moving to the area for work relocation and had limited time to find a place to rent. Della took us under her wing and and made sure every step of the way went smoothly, which was no mean task as there were many delays on our part, but she remained patient, professional and friendly.

To anyone reading this: try out Leaders, talk with any of the girls there as they are all charming and efficent and say high to Della for me.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/5/2013 - dk rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Hi, I recently moved out of the property managed by Leaders branch in Fleet.
My complaint is about poor property management service provided by one of the staff there.
I contacted her on 24 September 2012 regarding the Licence to Occupy for my partner that moved in to the property. After charging for the service, I was expecting a document to be produced and delivered as she explained while collecting the documents for the procedure - all that happened a day or two after my initial contact. I had to send few remainder emails, and having no response on those, had to call her to make and inquiry about the Licence. She managed to produce the document on 30 November 2012, giving no explanations about the delay.
Another thing that happened during the check out procedure raised even more concerns about her performance. She received the Final Account Details in email stating all the necessary details and signed by all the tenants, and since we all couldn't be at the check out on stated day, after my call I found out that the details were changed and that she had intention to act upon the change that she had no approval from all the tenants. That made me really concerned about how she is dealing with the case. After saying that, her tone changed in very abrupt and patronising, and she ended a call stating that she has other customers that are waiting to be served and she ended up conversation. Every subsequent phone conversation ended in a similar way. Working in Customer Service myself, I find that kind of attitude unacceptable for anyone in contact with the customers.
I would never recommend them and sure I will never deal with them again.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[30/4/2013 - Tom Radford rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The whole team at leaders (Selwyn in particular) were extremely helpful when we moved to forest hill.  They made everything very easy for us.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/4/2013 - Tinkerbell &amp; Peter rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Staggeringly disdainful of tenants; even if you are renting a £1500 pcm house they treat you with an attitude of &quot;you should think yourself lucky we let you rent through us&quot; and a permanent faint air of rebuke towards tenants. A punitive approach, from a company I would absolutely NOT use again.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[30/4/2013 - Bruce rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders look after 4 of my properties in Southampton and Otterbourne . If there are any matters arising from either tenants or myself, Andera is always happy to deal with them in a  very proffesional manner. I would highly reccomend Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/4/2013 - Paul Wright rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[From the very beginning I found Leaders and the staff there very friendly and professional. Nothing seemed too much trouble and they were flexible to my hectic work life<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/4/2013 - Mrs Payne rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[When we decided to rent our property we used Leaders at Waterloovile branch as they were recommended to us from a friend. We are pleased we took his advice as over the 3 years we have been with Leader renting out our property we have never had any problems. The staff are very friendly and professional I would defenetly recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/4/2013 - k tenant rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Initially I wasn't overtly impressed with Leaders during the signing up process. Felt that perhaps more guidance and explanation could have been given. The contract process wasn't particularly smooth. But this could be largely down to this being my first renting experience (i.e. inexperience). Had the overall impression that some staff were helpful before payments were made and not so much afterwards. Although this doesn't apply to all staff as more experienced staff were better at giving great customer service.

However, since signing the contract and been their tenant for a little while I have to say they have gone up in my estimation. The property management team is excellent and have quickly and effectively delt with my queries/issues. Communication between tenant to Leaders to Landlord and back again is swift. At this moment in time I am very happy with Leaders. I'd go as far as saying they endevour to ensure that there aren't issues with the property and have recently been following up minor issues that I could live with. I'll take this opportunity to thank the team for all their efforts. Good job.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/4/2013 - Alan Rose rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[we have found this office very easy to get on with  and always helpfull with any problems that we had to deal in the past<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/4/2013 - Hardworkers rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We had a lot of help with the re-letting of our property.  We received advice, and constant helpful communication.   The attitude was always very polite, bright and positive.  Thanks!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/4/2013 - Laura M rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders at Forest Hill provided an excellent service - helpful, friendly and trustworthy, without being pushy. Their advice and support has been great. I can recommend other tenants to this estate agent, in particular this branch.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/4/2013 - kevin kercher rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[we could not have ask anymore from  melanie than what she sorted out for us regarding the finnancial side of things.if it wasn,t for her help and understanding we would not have been able to move in.on signing on day she explained everything clearly and precisely what we were able to do.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/4/2013 - Peter rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Looked at a property with Gareth which I wasn't quick enough to put deposit down on. He phoned me couple of weeks later with details of a property that was just coming up to let, was able to be first to view it &amp; able to have time to think about decision &amp; am now living there. Through whole process Gareth kept me up to date, very helpful genuine.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/4/2013 - Happy movers rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We contacted Leaders on a Friday and explained to them what we were looking for. On the Saturday we had our first 
viewing and found exactly what we wanted.
All the staff we spoke to at Leaders were very helpful especially Debbie and Zoe. Very professional and easy to talk to.
It has been a totally stress free.
I would like to mention that Jess who showed us around the property was very pleasant and not pushy.
THANK YOU Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/4/2013 - Leaders at losing custom rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Rang them enquiring about a couple of flats they had listed available to rent; spoke to Helen who was ok but rude saying I sounded young and implied I couldn't afford certain flats based on my voice which is disgraceful. I'm in my mid 20s and most probably earn more than her! She said someone called Sue would call me back at the weekend (2 days later) to arrange a viewing, I waited til the afternoon to call her and when I did she was dismissive and said she would call me back - I also tried to enquire about another property which was new on their website but wasn't interested - she never did call me back so in that time I found another property with a better company! Someone else from leaders called me a week later asking if I was still looking for a property and that they found one I might be interested in. Highly unhelpful as I needed something quickly! Wouldn't waste my time with them again! A friend has also had a bad time with them, she was so unimpressed with their service over the phone and waiting for call backs went into their branch and had a viewing arranged for a different property within minutes - the property was great but the agent never called her back to see if she wanted it as she agreed she would hold it for an hour til she could discuss it with her partner but when my friend called them to say yes the price had miracously increased!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[22/4/2013 - Kylie Bishop rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Plumber sent to mend toilet seat/ Gutters cleaned out to allow rain water to drain/ arranged for pest control a crows nest to be removed.
Arranged for plumber to flush central heating system.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[18/4/2013 - Danny Healy rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a Tenant with Leaders &amp; was Dealing with a Property Manager called Jill, She was very Professional &amp; Helped me with my Tenancy issues - She had an easy calm &amp; caring way with which she handled any problem that arose.
i will be leasing again in about 6 months time &amp; will be definitely be seeking this Lady's help,<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/4/2013 - Reza Sotoudeh rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Disugusted with them have been lied to, left with 3k repairs £2k unpaid rent andfully managed they did no inspections!

They completed no inspections, the tenants damaged our property for £2.5k and  had unpaid , rent , Leaders were fully managing the property and i later found out that they had completed no inspections, in the livingroom the wall was being used as a dart board! , leaders told me that the clinets had lost there ley and they had given them there only set, even though leaders had charged me money to get a new set of keys so they had one spare, they did not tell me that they were not making inspections, one of the staff told me the flay has been checked and only needed cleaning two week later they said it needed £1.6k of  reapirs excluding unpaid rent of £900, they spent the deposit on repairs and tried to keep the balance themselves, they charged £300 for cleaning £100 to take rubish out left by cleaners , this is the second time it has happened to me with leaders, I have had to call them so many times to deal with them, often they told me they would call back and never did, they dont care about the landlord and take there money and do nothing, i have to now pay them a finders fee to hopefully wash my hands of them, it has been very stress full dealing with them i had it fully managed so i would not have to be in this position, i have lost in total about £3k in damangte and repairs and £2k in unpaid rental which i now have to go to small claims, i will also be taking leaders to small claims as they have not honesred there contact and not completed inspections, they have lied to us and i am disgusted by them<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[16/4/2013 - Maggie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The staff at Leaders were very helpful and efficient securing me a  tenant fitting my requirements quickly and for a mutually acceptable fee.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/4/2013 - Mike rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders  find tenants and collect the rent on our properties and we do the property maintenance. We have been very satisfied with their overall performance. However, there have been times when we have not been available to take care of repairs at the flats and Debbie Kyte and now Sarah Clarke have been able to sort things out for us. Recently Sarah has been so good at promptly organising some urgent repairs while we have been away and not able to respond. She has done this with  such a good attitude that we really do recommend Leaders ..........at London Road!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/4/2013 - Katya Smith rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Throughout our tenancy Emily has been most helpful, efficient, diplomatic and approachable; always with a smile on her face and a positive attitude - a pleasure to deal with!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/4/2013 - Robert rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I contacted leaders as they were agents whose business was concerned with solely letting properties  in the area. I spoke with two professionals at the Gosport branch who were extremely pleasant and knew the market well.
Photographs were taken swiftly of the property and placed on both their own website and also on the Right Move website.
Prospective tenants were carefully selected and I was kept informed of the progress. The property has now been let and I have chosen Leaders to look after all aspect,s as I live some considerable distance away. I am please to say that to date I have been very satisfied with Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/4/2013 - Al rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have just started using Leaders to manage the letting of our property.  They have been excellent and an enormous improvement over other agents we have had dealings with.  There level of communication is excellent, with often immediate responses to emails, they found us a tenant within 2 weeks.  They have a great eye for detail and did an excellent inspection of the property, giving us great confidence in their ability to maintain attention to detail.  They are also a highly personable team, and I think this pays off in their ability to connect with both landlords an tenants.

We are happy to be using them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/4/2013 - ecb1234 rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Have been living in a Leaders property since August and have had nothing but problems. Our boiler was leaking gas for 5 months before anything was taken seriously. Every single time we have to ring a member of staff to discuss any issues, they have taken a long time to resolve any issues. We also found that many of the staff are rude and unhelpful and we feel like we have not been treated fairly because we are students and are not considered to be a priority. The only reason I haven't given a 'terrible' score is because when our heating completely broke they provided us with heaters. Not looking forward to trying to fight for a deposit back as I suspect they will try to charge as much as the possibly can.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[10/4/2013 - Jo. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have absolutely no hesitation in recommending the excellent services of Leaders Property Agents in Dorking High Street.  Becky, Charlie and the whole team are friendly, professional and courteous at all times. I have first hand experience, from making initial enquires, viewing a property, signing the lease and resolving the initial teething problems of property maintenance and at all times, Leaders standard of Customer Service has been exemplary! They could not have been more helpful or supportive. Whenever I have the occasion to contact them, it is an absolute pleasure, and it is a comfort to know that if I do have any issue with my rented property, it is acted upon immediately and I know that I am good hands.   They know their market, they know their jobs and they know how to treat people incredibly well.  Five stars to the team at Leaders and many thanks to you all for your continual kind assistance.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/4/2013 - Marie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I recently rented my property using Leaders Hove.  I met with 3 different agents from different agencies on the same day and was not only looking to get the highest rent but wanted to feel confident with who I placed my property with.  Having met Lynn Gates my choice was easy ... she completely stood out for me.  I can usually see through 'flannel' from the get go but right off I could tell Lynn new the market and was confident in her ability to be able to rent the property without making false promises or 'telling me what she thought I may want to hear'.  Lynn had said she was confident she could rent the property in 48 hours .... It was on their website for less than half a day and thanks to their great network with their other offices in the area, the property was let by their Five Ways office and I would give them a positive score too, they were very efficient and worked closely with me rather than just leaving me to guess what was happening.  We are not quite 2 months into the tenancy but I'm confident that my property will be well looked after.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/4/2013 - Dave rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I cannot speak highly enough of the service provided by leaders in Chichester. James was a delight to deal with, making every single step of the lettings process almost effortless. Everything has been taken care of and we've been set up with everything we could possibly need and more. I recommend highly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/4/2013 - gareth rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Kristabele shown me round Flats in gosport which i was looking at renting and was very helpful and nice to deal with.  The renting of the flat was quick easy and was all done very fast.  Thanks<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/4/2013 - S Howard rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having no previous experience of letting, we have found Amie and the rest of the team to be incredibly helpful and supportive.  For us Letting was not as straight forward as we anticipated, so we found the guidance and expertise of the Leaders team invaluable.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/4/2013 - Martin rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I've used Leaders for the last 5 or so years and find them overall very good compared to other agents I have used.
The money is always in on time with no chasing from my end, eay to get hold of and they are very good at finding tenants.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/4/2013 - Paul Broadbent rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[All the Leaders staff were very friendly &amp; professional. On the occassions that I have needed help or ask a question they are always happy to help.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/4/2013 - Paul Harrison rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been using Leaders for in excess of thirteen years in the Horsham area and they have consistently performed very well letting  our properties  quickly to quality tenants.
We use them on a full management scenario and they deal with any tenant related issues quickly and efficiently.
I would have no hesitation using them as a landlord or if I was looking for property in the area.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/4/2013 - Linda rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The team at Forest Hill branch are very professional.  I had only 1 week to find a flat and when I approached them with my query they  were friendly and accommodating.  The process was painless and easy.  I felt that they actually cared about me as a person rather than just trying to take money from me as it was like with my last agent.  The follow up from the team was reassuring also once I had moved into the property. Moving home can be so stressful however with Leaders Forest Hill they took away the stress.  I would recommend anyone looking for property to go to Leaders you won't be disappointed.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/4/2013 - Hampton Hill Ltd rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Since appointing Leaders Guildford  to let and collect rent from our properties, we have enjoyed prompt and efficient service. The administration staff are doing a great job and the letting department  has  been particularly efficient attending to  re-lets and often with a proposal to increase the rental without being prompted by us. Well done !!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/4/2013 - B. Collins rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Gareth was very helpful throughout the process of securing and moving into the property, which itself was far superior to similarly priced properties offered by other agents. I expressed a desire to move in quite hastily and Leaders clearly made every effort to accommodate this, despite some hiccups with paperwork that were outside of their control. Very professional and friendly service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/4/2013 - John Soares rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Specially as I am a foreign, I had a lot of questions about rental and Karen Arkell was very helpfull and explained all my doubts patiently in a way I could understand.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/3/2013 - Tim rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I used Oaklets in Forest Hill, which was taken over by Leaders.
Last year I felt that my property needed refubishment, and Linda was very helpful with advice as to what was necessary to renew and what was not.
The refurbishment of course took far longer than I had planned, moral here, set a time limit and don't rely on friends!
The team at Leaders kept in touch while the work was being carried out and on viewing made constructive comments as to finishing.
I now have new tenants in place, who have the benefit of a newly fitted kitchen, and central heating system, and am receiving over 30% more in rental income.
I feel confident with the new tenants as Leaders have a thorough vetting process, and I know Leaders will keep me informed of any problems, and arange any subsequent repairs.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/3/2013 - Peter Goodwin rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have rented our current house for over 9 years through Leaders Horsham.
The house has had many improvements in response to routine inspections such as new carpets, redecoration, new boiler, new oven, a new bathroom, a new en suite plus all the usual external maintenance such as tree felling, roof repairs etc.
Between us, the tenants, along with a proactive agent and a cooperative landlord the house has been dramatically  improved for us as well as value being added for the owner. The rent  obviously increased too as the quality of the accommodation has been raised.
Also, we know Kathy, the manager, and Fiona, property maintenance, well as they have been there for many years and have given stability to the branch. It is so much better to know who to contact at a branch.
I would have no hesitation in recommending Leaders Horsham as a letting agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/3/2013 - Themis rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Well, if I must make it longer than twenty words, where fewer would be enough, I will say this: those agents really do a professional job, they know their trade and they adapt to the situation at hand, be it a matter of routine or a selective even picky challenge. I have been satisfied to a high degree with their care and professionalism. Keep up the good work!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/3/2013 - gill rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[First time we have dealt with Leaders to rent out our property and how easy was that.  James was very helpful in organising viewings, utilities, inventories etc.  We just sat back and did nothing!!  Well recommended.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/3/2013 - Tim rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Selwyn was very helpful and professional, assisting us with the move at every step of the process and checking that we were fully aware of what was going on.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/3/2013 - Mike &amp; Rania rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We had a really tight schedule and only a week find a property to let. Selwyn  was professional but in a really friendly way and helpful with the paperwork, since this was our first letting in UK.We are happy with Leaders-Forest Hill because they found for us exactly we were looking for in such a short time. We would definitely recommend them!!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/3/2013 - Nina rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[From the start Leaders were very professional  and realistic. They found us tenants within  a month. They were very good at satisfying our requirements with regard to the type of tenants we required. We dealt with several members of staff and found them all of a high standard. In my experience other agents are more concerned with their commission and  I would advise other landlords to deal with a &quot;lettings only&quot; agent, such as Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/3/2013 - Barry &amp; Sue rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We had only a week to find a property, due to unforeseen circumstances, and Selwyn at Leaders was excellent in getting a list of prospective apartments for us to look at. We found a great place after only a day or two and are extremely grateful to Selwyn and Leaders for getting us out of trouble. They are friendly and professional and we would definitely recommend them to anyone looking to let in the South East London area.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/3/2013 - Suzanna rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The agents did nothing to support me in reclaiming my deposit despite having never checked the condition of the property. They have left it up to me to get my deposit from the new tenant, who has refused to pay this. Despite this non-payment of a deposit, he has been allowed to move into the property!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[21/3/2013 - Mary rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I was in a postiion of needing urgent accomodation and following viewings of two flats immediately upon registering with the branch, I made the choice to proceed with one of the flats. 

Due to the urgent nature of my requirement, the staff did all they could to get me moved in as quickly as possible. I was able to move in just over a week.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/3/2013 - GJP rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Right from first contact with James he was excellent professional and helpfull
He  made a point of finding the answers to any queries we had during the whole process and treated us with respect which is something that other letting agent fail to do. most other agents we have dealt with have regarded the tenents as almost second class citizens and they need to realise that without tenents they would be out of a job
James however was a refreshing change and treated us with the upmost curtesy from the first moment of contact untill we signed the tenancy agreement 
I cannot praise him enough and equally Simone also afforded us the same courtesy and was again excellent<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/3/2013 - Anton Smith rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I had been looking to rent my property myself for some time but when I came across leaders they changed mind on how agents worked!! In particular William love and Loraine Wollaston they both cam to see me at my home then gave me grate fees to look after it, found me a lovely family who have moved in and setteled in great. Great staff, great costs great tenants just amazing all round!!! Shame there is not a 10 star option would deffenty use again.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/3/2013 - Patrick rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My own experience of Leaders was less than satisfactory and resulted in my terminating the contract to manage my property in favour of McLarens.  All I can say is if you use Leaders in Dorking to manage your property, keep a very careful record of what is reported done (getting alternative quotes to Leaders network of trades people where possible) as well as recording all instructions given in writing and constantly follow up on outstanding work.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[18/3/2013 - Kevin rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Upon moving into my property in August 2012 I came across a number of issues with certain aspects of the apartment. When i logged a complaint I was advised to speak to Carole Wallis. 

When I spoke with Carole we agreed to meet and she was excellent at listening to my issues and proposing quick win solutions to each one. The level of customer service I received was provided at a high level, and when Carole proposed calling me with updates, she did just that. Carole provided regular feedback communications to see how I was getting on in the property, and still checks in now and then to see how things are. 

I recently saw a notice board in Leader's store windown commennding Carole for customer service, and I could not help but smile and send an email congratulating her. 

It is reassuring for me to know that Carole is on the end of the phone if I need her.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/3/2013 - MB rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The whole team at Leaders in Godalming are extremely helpful, friendly and very professional in their approach.  As a landlord of two flats which Leaders have handled in terms of finding tenants, they listened to my request for tenants, were pro-active in their approach to gain viewings and kept me informed at all times of the situation.

I would am totally pleased with their attitude, their service and their outcomes on delivery.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/3/2013 - Caroline rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have no issue with the actual branch when it comes to the lettings and Toni and Amy were both helpful. I did, however, find the fees to be rather excessive... £30 for a reference seems somewhat money grubbing!

I have had a few issues since moving in but after emailing a couple of days ago I am still yet to receive a response from the property manager.... I guess she is busy doing references for people!

Perhaps I am just spoiled as my previous Landlord and Letting Agent were absolutely fantastic but I wouldn't be in a hurry to recommend Leaders.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[15/3/2013 - Renter rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We constantly had trouble with our older rented property and the staff at Leaders were quick, courteous and friendly. They mediated the issues with ease and empathised with our situation.

We would highly recommend them after the experience we have had in dealing with them for the last three years.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/3/2013 - John Stopani rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders as letting agents for a property in Waterlooville for the past four years and the service I have received has been highly professional, prompt and courteous at all times.  Jill Waller has kept me constantly appraised of all matters relating to the property and I have always felt it is in 'Safe Hands'. I really appreciate the peace of mind her efforts have provided.  Thankyou<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/3/2013 - poohi rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[When you dealing with Leaders, you have read very carefully the small letters in your contract ! You will be charged for a reference when you want it to move out ! They will charge 25£ per person ! 
 Also you wil be charged for any overpaid money !  I overpaid one month rent and because I wanted my money straight away into my bank account I have been told that there i s a charge of 30£. Money are still with Leaders and i am overruning my bank account  because of their actions !<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[11/3/2013 - Landlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very professional and proactive. The staff are friendly and personable and constantly kept me updated throughout the process. The paperwork was dealt with promptly and professionally. The staff were always contactable during business hours and dealt with requests quickly. In addition, the tenant told me she was also very pleased with the service. I'm very pleased with the excellent service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/3/2013 - Ravi rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[When I let Carole know that I had been transferred to Singapore, she went the extra mile to arrange handover, final inspection, liaison with the cleaners I appointed etc., etc., and made sure everything was attended to.

I received very regular updates and every query I e-mailed was answered immediately. 

I have moved to 4 countries in the last 3 years and the service I got from Leaders Weybridge  was the best. World class! Thank You<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/3/2013 - Matthew Hurley rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have been a disgrace and should not be allowed to practice. The Cranleigh office manager Kylie Bishop is rude , incompetent and lazy. They act with sole interest of representing the landlord.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[6/3/2013 - Dawn Stroud rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am extreemly happy with the service i have recieved from the leaders ( Fareham Branch) .

I would like to mention especially Dan Evans for particularly excellent service , nothing was too much trouble!
And Sue for arranging an extra service on my moving in day that made my life so much easier ! 

All my queries have been answered immeadiatly or within a day if more information is required . 

As a tennant moving to a new area miles from my home , Leaders have made finding me a new home very easy and i would reccomend them to any landlord ( my landlady has had excellent sevice too ) or prospective tennent who needs to rent in the Hampshire area .<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/3/2013 - Helen Watson rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Friendly, professional and efficient service.  Leaders found us the perfect tenants in less than a week at a very fair rent.   They were extremely thorough and gave us some very useful advice. We would not hesitate in recommending them to both tenants and landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/3/2013 - Vikki Clark rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I was new to letting properties and Selwyn explained the process patiently throughout.  The staff at the branch were always available to answer queries and arrange further viewings leading up to the signing of the lease.  On the day of signing Selwyn again explained everything thoroughly and I would not hesitate to contact him if I decide to move again in the future.  Also, I am confident that the staff are still approachable if I have any issues or queries even though they do not actively manage the property I am now living in.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/2/2013 - Kalenchloe rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been tenants with Leaders for around a year and have always been very impressed with their professional, courteous and friendly service. Arranging viewings was straightforward and Leaders were happy to operate around work commitments so such were at times that suited us. Signing contracts and paying deposits was also made simple, again, through such being arranged in such a way to suit our needs. Ongoing maintenance problems were resolved swiftly and successfully. I wouldn't hesitate to recommend Leaders in Chichester.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/2/2013 - tomasz rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[we were dealing with leaders (Selwyn) in January.
we found them very friendly and helpful.
Given some bad experiences with other estate agents, we would definitely recommend Leaders Forest Hill
Ania&amp;Tomasz<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/2/2013 - Richard Bennett rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been renting from leaders for the past year and the staff could not have been more helpful. All issues have been dealt with immediately by our property manager Julie Stewart and I would recommend them whole heartedly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/2/2013 - Emelie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We had a very good experience when letting a flat through Leaders in Forest Hill. Selwyn is great and we had all the help we needed.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/2/2013 - Freya rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[On the first visit to the property micheal was very helpful and professional and managed to answer all my questions and concerns I had about renting the property. He looked after myself and my partner very well through out the process and was always avaialbe to help when we needed him

Jackie was very helpful with the final part of the process of signing paper work and handing over the keys. She was very accommodating when we asked for our appointment to be moved to earlier on in the morning to pick up the keys

Over all I would recommend leaders as a brilliant esate agent to any of my friends or family looking to move or sell their properties<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/2/2013 - Phil &amp; Lisa rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Selwyn and the team at Leaders in Forest Hill worked hard to keep myself and my wife up to date with all information. They quickly responded to all of our enquiries and enabled us to have a quick and problem free move. Would recommend.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/2/2013 - Jeff smith rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found leaders extremely helpful when it came to letting my flat recently. They kept me regularly up to date with viewings and managed to secure me an excellent tenant within ten days or so of my property going on the market. I was very pleased with the level of service and will certainly be using them again next time around.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/2/2013 - jk rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have let my flats through Leaders for several years and have found them to be friendly, helpful and efficent both in finding prospective tenants and dealing with issues relating to the tenancy.
I would certainly recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/2/2013 - Andrew Haines rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders &quot;Full Management&quot; service for 6/7 years now as I live in Scotland. I would like to say that the service I received from Leaders was absolutely superb. My flat was hardly ever vacant, all tenants were looked after and my property was maintained perfectly. I was kept informed (quickly and thoroughly) of everything associated with the flat and tenants. It is excellent value for the quality of service I received and I will be using them again in the future. I recommend Leaders to anyone wishing to let out a flat. Thanks for the many years of excellent service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/2/2013 - Chris Penfold rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Listened to my requirements and matched them. Great customer service. Highly recommended to new &amp; old homeowners or tenants.  

Overall great experience with the branch.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/2/2013 - Claire rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The customer service that I received from day one of dealing with leaders was  first class, the team were all very friendly and professional and worked really hard to ensure that I got the best suited tenants possible to my property. They have always been on hand to offer advice and guidance throughout the process of being a first time landlord, which I have found invaluable. I could not have asked for anything more. I would definitely recommend leaders to anyone thinking of renting out their property.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/2/2013 - Michael Ellis rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Both Jenny and Mary have been more then helpful with any and all enquireies that I have made, I recntly moved and have never used leaders before and thanks to both Jenny and Mary I would deffinately make leaders my first choice.  I was on a very tight timescale and they both worked very hard to make sure that I was able to move within the deadline which I am sure they both had to go over and above to be able to make this happen, a credit to leaders and a benchmark for how a lettings agent should be run. 

Thank you both for one of the smoothest transitions I have had to complete.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/2/2013 - Nisha rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Leaders as a company very proffessional in dealing with the clients,the staff are very polite and pleasant,Glen and Michael who i dealt  with were excellant,i would recommend Leaders as the best agents i have dealt with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/2/2013 - Amalia N. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Selwyn was extremely helpful in all aspects of my move -from the first contact over the phone/ the house viewing/ the paper work/the referencing process and the sign up. I felt like it was a personal experience. 
Selwyn is a very pleasant person to deal with, reliable, very responsive and efficent. 
Excellent service. I would definitely recommend Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/2/2013 - Karen Ball rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[It was the first time my son and I had rented a flat and Adam Hills found us a great flat really quickly he was so helpful 
and made the paperwork painless. We have been here nearly three months and have  been meaning to write this sooner.Thank you Adam you did a brilliant job.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/2/2013 - johnhartley rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have recently had a tricky problem with some tenants in the above flat that I own, managed by Leaders in London Road, Southampton. The situation was taken care of by one of the team, Sarah Clarke, who took control of the situation very well, keeping me informed all the way along. Sarah is a very pleasant person to deal with and at the moment the whole problem is being resolved very satisfactorily.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/2/2013 - jacksdad rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Always very professional and courteous, kept me well informed of everything I needed to know. Whenever any issues arise with the property, it's always dealt with quickly. Would happily use / recommend Leaders again.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/2/2013 - Chloe rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Selwyn was very helpful from the beginning of my home search. Selwynâ€™s communication skills were very efficient, and he made the lettings process very clear to understand. Selwyn is a reliable person who made my experience in finding home very relaxing and positive. Very helpful, friendly reliable service. Thank you<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/2/2013 - Jess rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My experience with Leaders and especially with Selwyn has been nothing but a good experience. Selwyn was flexible with viewing times and we were able to view in the evening. He helped us with getting the property ready before our move in date, and always responded promptly to emails and phone calls.
The fees were extremely reasonable and we were able to move in very quickly. The sign up was straight forward and we were introduced to members of staff that will help manage the property and who to contact in the future.
I would definitely recommend Leaders as it has exceeded my expectations.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/2/2013 - Sara rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Whilst Leaders were initially very helpful, their property management has been nothing short of abysmal. My property manager is possibly one of the rudest people I have every come across in letting, has failed to pass on information either to me or from me and the result is that issues have not been fixed for months at a time. Also, watch out for their renewal fees as they charge the highest rates in the area and fail to be able to justify this. As someone who has been a landlord and a tenant, I understand both sides of the process and cannot recommend them to anyone.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[4/2/2013 - Andrew rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very good service from Leaders. Flat was cleaned thoroughly before I moved in and the inventory was accurate and exhaustive. Leaders were professional and made the move very easy.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/2/2013 - sf rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This is a good review for Deborah Wegner at Worthing Leaders branch.
Deborah is always a pleasure to talk to , even when the office is really busy.  She always has time for people and makes us feel special.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/2/2013 - RAllison rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I needed to rent in Southampton for a short time due to a move from the North East.  I had no previous experience of renting as I was used to being a home owner.  Initially Leaders were very helpful, arranging viewings at short notice and speedy at getting contracts drawn up.  

However their property management service has been a disgrace.  I was only given half the access keys for the apartment and a door code that didn't work in the evenings which caused me to be locked out of the apartment the first night I moved in.  I had to stay with a friend who lives 5 miles away.  No apology, only excuses such as we only gave the codes and keys we had.  They person I dealt with didn't even seem embarrassed about the situation.  The property is a fully managed one so one would assume this would have all been known, especially as the property has been, in their works  'on their books for a number of years'.  The only way I managed to get the correct keys and codes was from the site manager who assured me no changes had been made to these since the apartments were built.  

Basic repairs that I was told would be done asap after moving in were not done for over 3 months after moving in as they claim they could not reach the Landlord.  Again in a managed property they have the ability to do such work on behalf of the owner but were not willing to do this.  Multiple court summons arrived addressed to the Landlord and no interest was shown in dealing with these.  Debacles were had over water meter readings.  I only found out the property had a water meter after two months when the local water board contacted me.  I am quite frankly bemused that a company this established could be so completely disorganised.  Money they did eventually agree to refund me for my inconveniences (not offered, something I suggested) has still not been paid to me, two months after agreeing to do so.  

I have lost count of the amount of email and telephone conversations I have had with the team at this branch, wasting so much of my time over things that could have been avoided if they provided a better service.  There has been only one person who had actually been helpful, the rest appear to simply not care or are outright dismissive.  I would not rent a property with Leaders again and would actively discourage anyone from doing so.  There are many more agents in the region to choose from.  I genuinely cannot see how they could be any worse!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[30/1/2013 - Clare rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have rented with leaders for just over 3 years now, and have recently moved into a new property with them. From the day i went in to the branch up until the day we got our keys, the service we received helping us move between the two addresses was excellent, Kristabelle recommended the viewing on the house we now live in and we are so happy here, Helen showed me around the property initially and Kristabelle showed my partner and was really helpful booking him in for a viewing with his funny work shifts. Kristabelle was extremely helpful in all aspects of our move - looking for a house/signing the paper work/providing all of our details and very friendly at all times. We felt like it was a personal experience and have been very happy with our contact with leaders during our time renting with them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/1/2013 - Miss James rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Kristabelle provided an excellent service from the point of first introduction through to the tenants receiving the keys.  A pleasant, assertive Agent who has the business needs at her core. Very professional, a true asset to the Gosport Branch. I look forward to the year ahead.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/1/2013 - Jake K rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have always been efficient in both finding me tenants &amp; managing my property. I have always received an excellent service &amp; find they do a great job of keeping me up to date with new legislation &amp; changes. Whenever I've been into the office everybody is always there willing to assist. Having used many other agents who I've had issues with I'm pleased to say Leaders have been the complete opposite. Keep up the good work guys!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/1/2013 - Dan Snow rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having just rented a property through the Guildford office, I was very impressed with the administrator at the office Michelle who kept me updated every couple of days on how my references etc was going. A very valuable asset and far better than dealing with an admin centre miles away.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/1/2013 - Local landlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The letting service was professional, helpful and efficient at all times. A tenant was found promptly. Good communication at all times. Very impressive.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/1/2013 - Peter Bedford rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We dealt with so many rental agents, Leaders and in particular Katherine Enock was the only agent that took any care, she listened, and provided the service that we required<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/1/2013 - Janet Swatton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have a number of properties placed with Leaders, some our investments but one is our home which we are renting out whilst we are abroad. The service levels provided by Leaders is excellent, they always find tenants promptly and they are of a high standard. On the one occassion that there was an issue with some tenants Leaders dealt with the situation in a very professional manner and resolve the problem to both parties satisfaction. I would have no hesitation in recommending them to anyone considering renting out properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/1/2013 - The Newmans rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Our thanks go to all the team at Leaders High Street Gosport. From Kristabele, Helen, Kym to Andrew to manager. We needed to move quickly from our place in Bournemouth and found all the staff to be kind, helpful, understanding and willing to do all they could to make our move easy and without too much stress. The team here seem to have received good customer care training and are certainly expressing good service in many ways. Thanks Leaders team.
John &amp; Joy Newman<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/1/2013 - Local landlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[After having my property on the Market with another agent for a couple of months, I decided to give leaders a go. Wthin 48 hours they had found me a tenant who moves in next week. Very impressive!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/1/2013 - Alastair rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been very impressed with my recent dealings with several staff members at this branch of Leaders. While looking for accommodation I found the agents here to be extremely well-informed and pleasant to deal with. They went out of our way to help us in our search for a flat in the Croydon area and made sure that we had all of the information that we required to secure a rented property. Our dealings with them compare extremely favourably with those experienced with other agents while looking for accommodation and I would highly recommend using this branch of Leaders if looking for accommodation in the Croydon area.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/1/2013 - Victoria Lee rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Whether trying to resolve difficulties with tenants or requiring administrative assistance with remortgaging; Leaders have always been swift in communicating and making our challenges as landlords straightforward to resolve. It has been an added to bonus to liaise with the same member of staff, Emily, throughout our three years to date, who has been fantastic.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/1/2013 - Ringwood rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Kathy Taylor leads an excellent team of letting and management staff. They are all well trained, long serving and professional. Leaders has a series of branches in the South East with ongoing staff development and training to meet ARLA standards, if not set them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/1/2013 - HIGGO rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I registered looking to rent a property just before christmas and have been really impressed on how they keep you updated each time a property becomes available by either email or text. I also really like the cars that they take you out on viewings on!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/1/2013 - andrew ayre rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I find Leaders Horsham under the management of Kathy Taylor to be first rate across all areas of property management. I know (underlined)  that my home is in safe hands which is very reassuring when working 5000 miles away. Well done to Kathy, Fiona, Alex and everyone at the branch!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/1/2013 - BCD rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Our organisation instruct Leaders in Gosport to find tenants for the properties that we own/manage at Royal Clarence Marina. I have always found the branch to be very responsive and efficent, they have to date secured a number of excellent tenants and will hopefully continue to do so in the future.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/1/2013 - Jake K rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have always been efficient in both finding me tenants &amp; managing my property. I have always received an excellent service &amp; find they do a great job of keeping me up to date with new legislation &amp; changes. Whenever I've been into the office everybody is always there willing to assist. Having used many other agents who I've had issues with I'm pleased to say Leaders have been the complete opposite. Keep up the good work guys!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/1/2013 - Neal Hove rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Great service from this Leaders branch. I have been using them for about 5 years and have always found them to be very helpful and knowledgeable. As such i have no hesitation in recommending them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/1/2013 - D. Jones rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I called upon the services of Leaders just over a year ago and was very impressed with the professional manner in which my enquiry was dealt.
Leaders were prompt in securing a tenant for my property and I have been satisfied in my dealings with them since that time.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/1/2013 - Vanessa rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I live in South Africa and found that Emily was so helpful as an agent bearing in mind that I am so far away from the properties which she was letting for me.   She always responded immediately to my mails and advised me of anything which I needed to know as soon as possible.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/1/2013 - Stefan N rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Amie always gives me well priced options when maintenance has to be done. She also gives me regular updates on the upkeep of my flat and potential upcoming costs. She has looked after my flat and the same tenants for a few years now and manages both sides in a friendly way.

It's been very easy dealing with Amie but also the rest of the office when she's off and I would recommend them pas property managers.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/1/2013 - Simon G. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I inherited a run down bungalow from my farther, and after initially putting it up for sale, I only recieved poor offers from builders/developers. So, I started to think about the possibilities of renovating it and renting it out.

I popped into my local &quot;Leaders&quot; lettings agency, and explained my situation, and arranged for Sephie to come and visit the bungalow. Sephie, saw the potiential of this bungalow, and helped explain how a rental property works. Sephie was extremely patient and explained things in ways that were easy to understand. So, i undertook the renovation.

From Day one, Sephie &amp; the Leaders staff were a phone call away to answer any question I had, and It was always a pleasure to have a visit from them, even if it was just to say &quot;hello&quot; &amp; &quot;how are things progressing&quot; All of their help &amp; advise has proved to be 1st class, and at times invaluable. (All the trades persons how helped with the work, all said that leaders were the best letting agency, they had been involved with too)
After 4 months the bunsalow is now completed, and the Tennants they have found for me Brilliant, 1st class.

So, all i can say is that if you have ANY thoughts about possibly renting out a property, pop in and have a chat with them. The level of service you will recieve is Fantastic.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/1/2013 - Dee Blick rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have two properties that Leaders let for us and in the several years we have been with them, our properties have always been successfully let. Moreover, Leaders are on the ball with the rents to charge and it is obvious from speaking to the staff that they are knowledgeable and enthusiastic. We have never had occasion to go to another agent which is saying something given the low low rates being pedalled by other lettings agents. You get what you pay for and we get a high quality, accountable and friendly service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/1/2013 - Robert rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My wife and I decided to buy an investment property in 2005 and we spoke to a number of letting agents in Horsham for advice on the market.  In terms of knowledge of the market and helpful advice, Leaders stood out from the rest and Kathy Taylor in particular was extremely knowledgeable, professional, and helpful.  Although we had already paid a holding deposit on a property, Kathy advised us firmly but very politely that it was the wrong property for letting and recommended instead a totally different type of property.  

We took her advice, and although we lost the deposit, have to this day been most grateful to Kathy for being so honest with us.  We subsequently found a property that matched Kathy's recommendation and purchased it.  Since then Kathy and her team have found all four of our tenants.  They carry out a fastidious check/credit check on each potential tenant and when on one occasion the check did not meet Leaders criteria, Kathy proposed an alternative solution which was satisfactory to the tenant and protected us against unnecessary financial risk.

Kathy keeps us regularly informed on the status of the Horsham rental market and at each rent review has recommended to us an appropriate monthly rent  for the next period.  She has also provided valuable guidance how to deal with one of our tenant who proved difficult after he had given notice to quit.

Very importantly too for us is that Kathy and her team have always found a new tenant within two weeks of receiving our instructions, thus minimising loss of rental through an unoccupied property.

In summary Leaders is an excellent rental agency and Kathy an outstanding manager - a perfect combination for a landlord.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[18/1/2013 - Abi and Ieuan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We rented a property through Leaders for about 10 months. We had 1 day to find somewhere to live and Helen was fantastic. At no point was there a pushy sales pitch, she was happy to let us have a look around at our own pace, and was up front about the various charges involved in the deposit. I agree with a previous poster that we were informed we had to buy tenants insurance first, however we were not forced to go with the one they recommended, and to be honest given how little time we had to organise things, it was quite useful to be put in touch with someone about it. Once in the property, we were managed by Karen, who was always at the other end of the phone when we had a question, and always responded promptly to emails. Any problems in the house were quickly resolved by Leaders, and we couldn't fault them for the service they provided. All problems we encountered were a direct result of the landlord, not of Leaders, and we would happily rent through them again in the future.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/1/2013 - Julian rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The agent has been very helpful and a pleasure to deal with at every stage. When we had a problem with a leak at the property the agent quickly dealt with and resolved the problem for us.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/1/2013 - Vanessa Martinho rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[First of all, when I thought about renting a house in Southampton  thought the process would be very difficult as I live in a foreign country. But thanks to Leaders everything went well. They were very helpfull and aswered all of our questions and help us throut the process... 
Thanks to Leadres I will be moving to the UK to a great property...<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/1/2013 - Lee Frost rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Excellent service which ensured the process ran very smoothly. No sales BS, all very professional and transparent and the process was completed very quickly and minimal fuss.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/1/2013 - Luke rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very helpful and professional letting agents. Admin and reference costs etc. are comparatively very high, but service is excellent. I'm in a fully managed property, and emails and calls are responded to very quickly (although sadly things don't get fixed quite so quickly). 

Staff are keen to help, and Emily in particular has been very helpful and prompt via email. 

All in all a very good letting agent, where you get what you pay for. I would recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/1/2013 - Roz rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I began renting the property from leaders back in February 2011, and moved out due to work relocation in December 2012. I needed to find a property quickly, and Leaders were extremely helpful. I was able to pay part of my deposit over the phone and the credit check was also completed swiftly. This was then followed by a quick visit to the office to pick up the keys. throughout my time staying at the property, the staff at leaders were and have been extremely helpful. If ever I had any problems or questions, they have always been very quick to respond. I would definitely recommend them to future tenants as well as landlords looking to register their property for letting.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/1/2013 - `Linda rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I had never rented a property before.  Debbie was very very professional she pointed everything out clearly and sent me a folder with all the details and information I needed.  The flat took longer to purchase than we first thought and Debbie was very keen to start advertising it.  I cannot believe how good she was and when we completed purchasing the flat she took only a few days to let the flat.  Everything went smoothly and I have a lot of confidence with this company, especially the way Debbie dealt with me.  Debbie made sure I understood the rental process and how it was carried out.  I would not hesitate to recommend this company.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/1/2013 - Sam rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been tenants with Leaders for over a year now. Michael in Lettings who originally showed us round the property was very professional, friendly and accommodating. Over the time we have been here, we have had a couple of issues with the property but I find a quick call to Amie and the matter is dealt with immediately and professionally. Within an hour of making a call to Amie I have the contractors on the phone arranging a convenient time to come round. I find that Amie adds that personal touch when you deal with her and she is more like a friend. I would have no hesitation in recommending Amie and Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/1/2013 - maff rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Everyone with Leaders have been very helpful in getting me into this property. They have been responsive, and ensure the process was as smooth as possible.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/1/2013 - D McKenzie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have moved from Australia to live in England. The staff at Leaders have been wonderful in all the assistance given and very smooth transition through the paperwork leading to me being able to pick up the keys within hours of touching down in the UK. Thank you Jenny and Mary for all your help.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/1/2013 - Jacqueline mahon rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have 1 property that Oak lets / Leaders have rented out / managed since 1994. In that time we have made a very positive relationship with Claire Blackman, the member of staff who has been responsible for our property for most of these years. We have always found Claire to be a very helpful, responsive and professional member of staff. For the first 16 years, Claire managed our property fully as we lived abroad. She was always prompt in contacting us with maintenance and repair issues and, as a result, the house was managed extremely efficiently. Our tenants were always long term and the transfer from one group to another, was almost painless. Any repairs and redecoration work needed was promptly executed.  She has offered us advice on numerous occasions regarding the management of our property, which we have always found helpful. For the last 4 years Leaders have set up tenants, while we manage the property ourselves, as we now live back in the UK. The whole office has always been a cheerful place to visit and they have successfully managed our house for 20 years, we heartily recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/1/2013 - HappyTenant rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have always found the team at Leaders in Fleet service exceptional, from the first phone call, to the viewing, through the referencing and moving in process, and any property management problem is dealt with promptly, the team are all professional, friendly and helpful. I would recommend them to any Landlord or Tenant.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/1/2013 - S.P rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have just recently taken a property on with leaders they were very helpful listened to what i wanted and suited my needs to the best. Danielle talked me through the tenancy paper work which helped me understand allot better as this is my first time renting Any property. this helped me very much. I would definitely recommend leaders and I will 100% use them in the future. A great friendly bunch of staff willing to help you at any need.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/1/2013 - KLB rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I rented this property for nearly two years and had an absolutely fantastic experience with Leaders and the great staff in the Bracknell office.
Viewings were easily arranged, my &quot;wants&quot; were catered for and the viewings themselves were a breeze. 
Moving in was a really easy experience, no stress- keys were in hand and the move went ahead with no hitches! 

After about 6months in the property i had an issue with the cooker not working properly, i had no problems getting through to maintenence and had an engineer booked and on their way out within 48hrs. The problem itself was fixed within the week. I really cannot fault the truly professional service i received, absolutely fantastic and i would definately recommend this agency (and i have!) 

Having seen one of the previous reviews, i felt it was only fair to share my experience with this great lettings agency<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/1/2013 - Sarah rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I had had my property on the market for 6 weeks with a different agent in Southsea and had had few viewings. Upon recommendation I decided to use Leaders. The contacted me the same day my contact details had been passed to them and within 24 hours the details of my property were being advertised. It took only 2 weeks to get a tenant. I was really really pleased. Nadine was helpful and efficient. It has been a very postive experience for me, particularly as a first time Landlady!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/1/2013 - Chris Ward rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders are leaders of disappointment and disorganisation. My dear wife and I and our baby have resided in a property of theirs for several months and it has been nothing but a series, and some rather serious, of a truly incompetent and genuinely substandard service. Our home, although we still reside there but are making in-roads to relocating with another agent, is in need of serious (highly recommended by expertise) repair. We have a baby and the accommodation is rotten through with damp. The walls are black. We have been trying to have this issue resolved for months but with no efficacious effect. I have photographic evidence that I am going to post online. We were given a humidifier recently which of course we will have to pay to operate, rather than the root cause being treated. A workman came out today, and this is one of many (you receive them for quotes) and I can assure you, this man could not believe his eyes. The condition of the flat is an utter disgrace and putting our child's health in danger (and our own). We have had many visitors and they could all echo that of our complaint being justified, honest, and actually is something that offends every human's cherished sensibilities. My wife and I have rented from other agents but we have never endured such adversity, we do not possess a propensity to complain. If I flagged before you all the issues that we have had, which I do not have the time for, you would be utterly horrified. I do not pen this with simply heavily emotional language because I am some fanatic. I am not. I am writing this because I want people to be warned and actually feel fearful with the prospect of embracing any property advertised on the market by this organisation. Why take the risk? For it will be a great one at that. Leaders are facilitators of disappointment for which one pays an awful lot of money for and which one works damned hard to receive. Truly shameful.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[2/1/2013 - MR CP ELWELL rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Excellent and professional service offered by all at Leaders (BH), especially Becky Stocker who we found to be extremely helpful and knowledgeable. First class service and would strongly recommend this branch and we would definitely use again.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/12/2012 - Andy rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This was our first experience of letting with Leaders and they introduced tenants on the very day that we completed our purchase.  The tenants were then checked and cleared so that they could move in within exactly one week.  We could not have asked for a more professional or effective service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/12/2012 - Mikele rated Leaders 3 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The service provided has always been excellent since the beginning of the activity, which Leaders purchased from my previous letting agent. We are talking of a fully comprehensive service from draft of tenantsâ€™ agreement, to the quarterly visits, providing proactive information on the property and on the letting business in general. I am happy to liaise with Linda Harrower who is very professional and knowledgeable and it is nice to work with her thanks to the friendly approach.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/12/2012 - Helen Olsson rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very efficient and professional service. Claire and Sam are always quick to respond to any issues with tenants, follow up on gas certificates, maintenance and any rent issues. We're very pleased with the service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[18/12/2012 - AngryTenant rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have recently finished renting a property through Leaders. Throughout the tenancy they were very slow to get repairs done which were requested, not only by ourselves, but by the landlord too. Some requests were ignored and some took over a year to repsond to, even for the most trivial task. 

On moving out we left the house in perfect condition, and in a far better state than when we moved in, including several repairs and improvements we'd carried out ourselves due to their inabilty to provide them. Despite this, they tried to deduct a large amount from the deposit for things that either do not need attention, or have already been attended to. They are clearly trying to rip us off.

They also have extortionate extra fees, such as tenancy renewal fees.

Not only are they bad for tenants, they don't keep the property in a good state for the landlord. Avoid!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[18/12/2012 - Lisa Harrington rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Claire has been most efficient in finding tenants for me. Their credit checks and character references have been good and we have had two families which have been most reliable and have looked after the property very well.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/12/2012 - Andrew Porter rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders of Rustington have been a pleasure to work with.  We had a problem with meeting them for them to handover the keys due to being delayed in traffic, and the office would have been closed when we arrived.  They offered us an alternative, at the Littlehampton office, who could progress our handover meeting which was a life saver for us as we had moved from miles away.  The only issue that we had with the property was resolved promptly and with no fuss.  They are also very prompt for property inspections, arriving at the time specified, which is a real breath of fresh air in the rental market.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/12/2012 - macthefirst rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have known lynn and Nigel for7/8 years they are both very good at there jobs if you need your property let out and managed i would strongly these two people. they also have a strong team behind them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/12/2012 - Hazel Slimmon rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Phoebe at Leaders has helped me looked for rental properties across Brighton and Hove for the last 5 years.  I always go back to her when I am looking for a new rental property as I know that I will recieve the same professional service time after time.  Phoebe is incredibly helpful, friendly and professional.  Nothing is too much to trouble and she will go out of her way to ensure that you see suitable properties, within budget and to meet your timescales. 

I would happily recommend both Phoebe and David at Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/12/2012 - Roger rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Always looking after the interests of landlords regarding property inspections and reporting. Also very much on top of any rent arrears before they become a problem.  Very helpful with arranging any work that needs to be done and reviewing rentals.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/12/2012 - Matt M rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Both Jenny and Mary were incredibly helpful throughout the entire process.  

In particular Jenny kept us updated with progress from our first viewing of the property to the moment of collecting the keys.  We had no issues whatsoever and having rented from other agents in the past and experienced certain problems, I was extremely impressed with how smooth everything ran.

They were also very accommodating with special requests.  For example, we wanted to arrange a second viewing of the property to make sure it was the one for us once we had seen a number of other places.  This was set up with about 10 minutes notice and someone took us round.  We also wanted to take the flat on a few days earlier than advertised in order to tie in with leaving our previous property.  Again this was sorted out by Jenny. 

I would definitely recommend Leaders to any potential tenants and wish all estate agents were this effcient.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/12/2012 - J Wright rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have dealt with Leaders over a number of years and continue to use them, having tried others in the area without success. Staff are friendly and generally know about our rental situation. Where we have had issues we have been able to discuss these and reach a resolution - an important aspect of any relationship. They are proactive in ensuring we are legally compliant, which is vital for those with busy lives.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/12/2012 - Anthony Perry rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have always found the staff at Leaders in Osborne Road, Southsea to be extremely helpful, punctillious and hardworking and very efficient in finding us tennants.  Our tennants have also reported back to us that they have found Leaders staff to be the same for them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/12/2012 - D Carr rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I write in my capacity as a landlord who has used Leaders for a number of years. I have found all the team to be very helpful both on the lettings side (e.g. very quickly arranging for properties to be re-let) and on the management side (handling the queries that inevitably arise during a tenancy with care and skill). For the past few years my main contact has been Amie Blakebrough (in property management) who I could not recommend highly enough for her time and effort. I would also mention Rachel Board and Sherrie Wilson who have also provided support year the years. 

I would have no hesitation in recommending Leaders to either a landlord or a tenant.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/12/2012 - Garrie and Constance Williams rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Lillian and all of the other staff at Leaders Gosport branch have always been very helpful as we have rented our flat through them over the past 7 years. New tenants have always been found quickly, they have checked the property regularly and cared for anything that needs doing in a very satisfactory manner. They are good about communicating with us whenever the need arises.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/12/2012 - Aileen rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[An extremely professional and informative service, yet friendly and personal. 

Although I felt the referencing and admin fees were very high compared to other local agents, the service was outstanding. Every member of staff I dealt with was very friendly, and I felt reassured that should I have a problem or query with the property, I will be listened and responded to and dealt with appropriately. 

I handed back my inventory on a Saturday afternoon just before closing time with a note that one of the lights mentioned was not working - an electrician rang me on the Monday morning and came round that day to fix it!

Excellent service which I recommend to all potential tenants - despite the fees!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/12/2012 - Peter Rogers rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This branch of Leaders look after two apartments for us and we have always been impressed with the service. The emailed statements are always on time, the reminders are courteous and any maintenance they have arranged has always seemed cost-effective. Both Michelle and Nadine are routinely helpful and polite as are the other members of staff we have spoken to over the years. We've recommended Leaders to other people and would do so again.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/12/2012 - Allan Chamberlain rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Julie Stewart of Leaders, Redhill, was assigned to my properties in nearby Reigate to monitor and coordinate renters. this she did with professionalism. But most importantly, she looked after my own queries and interests in a speedy, happy and friendly manner. Never flustered or cross, even when I asked questions she had already answered just a few days earlier.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/12/2012 - Mr &amp; Mrs J.D.H. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have 4 x properties with Leaders. They are run for us very efficiently with Kirsty and Katie property managing together. Any issues are promptly dealt with and as we travel frequently we know we can leave any problems with them. Sue Tiller as Manager has been exemplary displaying real interest and concern on our behalf and problem solving when ( very occasionally) necessary. The lettings team have always re-let quickly and to appropriate tenants. 
In short we are extremely happy and have recommended them to others.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/12/2012 - Lynne rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders (formerly Oaklets) for over 20 years and yet again they did not disappoint. They found tenants very quickly and ensured effective communication throughout.  This was especially important as I was refurbishing the property and felt very well supported by David's advice. He visited the property several times. The inventory and check-in procedure was well handled by Kerry.  Thanks to David and the whole team.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/12/2012 - Mike Reaveley rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been renting out flats through Leaders for over 10 years.  In addition to using the Hove branch I have used the branches in Brighton, Haywards Heath, Burgess Hill, Redhill and Reigate and I can say that, without exception, they have all provided an excellent service.  Over that period of time I can honestly say that not once have I been unhappy with the service provided.  The staff are always friendly and professional and what is most important to a landlord, for the most part they find good tenants quickly.  I can only guess that this must be due to the way that Leaders select and then train their staff.  

        When I first started renting out flats in Redhill at that point in time there wasn't a local Leaders office, so I had to use another agent until Leaders opened up in the town.  The agent (who shall remain nameless) was painful to deal with and made life hard work.  Having an agent you can trust really does help give you peace of mind.

        Staff seem to have an accurate view of the current market and are always willing to discuss it with you.   I usually take their lead on the rent to be charged.     

        If you are a landlord I recommend that you use Leaders - I would be amazed if you ever find yourself disappointed with the service they provide.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/12/2012 - lane rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[this is the first time we have let our house out and it could't have been made easier from the beginning. Laura talked us through everything we needed to know and was always happy to answer any questions we had. Our house was let out very quickly and the whole process was made simple and easy. I would highly recommend leaders to any potential landlord.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/12/2012 - Adrian rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been letting through Leaders for just over a year and a half. I did some basic 'research' (i.e. asked some friends who'd had experiencing of letting, either as landlords or tenants) and only a couple of agents were recommended to me: Leaders was one of those two. From the start, I found every one from the Bracknell branch to be very professional and friendly - answering my queries and helping to put my mind at ease about the whole process. They've kept me updated on any issues and have always responded to my requests for any updates or information. I have to add that they found the first tenant for the property in exactly the time they said it would take: and when the first tenant gave notice, they worked hard to find the next tenant - and in spite of a couple of prospectives dropping out, the property was only vacant for the few days required to check out, clean &amp; for new people to move in. I would highly recommend Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/12/2012 - Adam Marshall rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have dealt with several lettings agents over the past 8/9 years and had some very unpleasant experiences which lived upto the 'money is their only concern' orientated stereotype of estate agencies, but that stereotype has been smashed out the park by the staff at Eastleigh Leaders, they were always helpful, polite and happy to answer any queries i had regarding the property or my tenancy, because of them my 2 years (nearly) at that property was made that little bit easier and more enjoyable.
So by a country mile, the best estate agents I've ever used.
I highly recommend their services if you are looking for property in the Eastleigh area :)<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/12/2012 - NEIL MCFARLING rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[First contacted Leaders for advice before I had bought a property. They are always happy to offer advice on the suitability and rental valuations of properties I was looking at. I have now used them for all 3 of my buy to lets. They seem to have many contacts with businesses with employees looking to rent. My properties have ranged from small 2 bed to large 4 bed houses. They have always been marketed well with very short empty periods, less than 3 months over 10 years, but acheived with good rental returns. The properties and tenants have always been well managed  and 
the staff have a lot of knowledge and experience which has allowed my buy to lets to run very smoothly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/12/2012 - Rabab Haider rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[As a tenant and when dealing with the members of staff of Kingston Upon Thames Leaders, I felt that some people who think that &quot;If a job is worth doing, it is worth doing well&quot; still exist.  As a fully satisfied cosumer I am  using this review as an opportunity to say thank you to the Leaders team and to wish its members a Merry Christmas and a Happy New Year.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/12/2012 - St. Pier Limited rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We use this branch of Leaders on a regular basis to let our properties in Lewisham. Sharon is my main point of contact and deals with the lettings from start to finish and can never do enough for us. She is very helpful and you know she will do everything she can to ensure a smooth letting. We also have close contact with Tim Jordan who is also very helpful and helps as much as possible.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/12/2012 - Lissy rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My partner and I were both very happy with this agency. Everybody was very helpful and the agent who showed us the property was very nice (I forgot her name) She drove us to the property and we were able to have a laugh in the car. Everything was handled promptly. I would definitely recommend this agency.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/12/2012 - DisappointedTenant rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[As a young professional moving to the area I was left very dissatisfied with the level of service I received from the team at Leaders. We were cursorily shown around the apartment and much of the information we were given about the property subsequently turned out to be inaccurate or misleading. The attitude of the agent who showed us about the flat was abrasive, dismissive and rude which was further compounded by the ensuing problems that arose from the lack of / misleading information that was originally given. Unfortunately for us, we were in a difficult spot as regards to timeframes and were not in a position to look elsewhere - in short we needed a house at short notice due to moving with work.

If fact, when we were first shown around the property we were told that we could not rent it for the amount of time that we requested as the Landlord only did 8 month contracts. After calling back and speaking to the same agent at Leaders without first giving our name, we were told that the property was in fact available for the amount of time we were seeking.

We were not present when the inventory was taken (as we expected to be) and were told that we must pay £120 for a post-tenancy inspection of the property which is done by one of their staff as part of their job! Since we were desperate for a place to live we were in an impossible position and had to pay the charge!

We were also greatly mislead as to the parking situation that pertains to our particular property which has caused a great amount of problems and which Leaders refuse to help us with even though we relied on their statements when deciding to sign for the property. Parking was one of the primary considerations which led us to sign for the property as my fellow tenant and I required space for two cars. Without going into the details, Leader's attitude is: as soon as it's signed for then the tenant is not their problem regardless of what was promised. As long as they have you signed up.

An intensely dislikeable, confrontational, unhelpful and unprofessional organisation which I am very disappointed to have had to come in to contact with.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[3/12/2012 - S Knight. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have severall properties and have been with Leaders since 2005 as a landlady. I have allways found them to be very helpfull . They have managed to secure tenants for an awkward property and are very quick  to find new tenants. Staff at Leaders keep me well informed of any problems and have given me usefull advice on furnishing and fittings.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/12/2012 - MarieF rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders, since we moved in our rented property in August 2013, have been very professional, responding to queries quickly and sending someone to fix issues quickly as well. To be honest, this is the best experience I've had with an estate agent (and I've had some bad experiences before!). Let's hope it continues like this as we're very happy.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/12/2012 - Roger Taylor rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Normally I groan inwardly when asked for feedback but on this occasion I have no issues whatsoever with providing it given how excellent it was.  The whole experience of renting was made so easy by Sephie who I dealt with.  She was both really pleasant to deal with and very professional which made the whole experience so easy.  I have rented over the last 8 years moving 5 times in that period, so have a fair experience of letting agents - this was by far, head and shoulders above any of the others.  For example a small touch like labelling keys maks a huge difference. Other letting agents take note - you don't need a bunch of wide boys out to make a deal, just a good professional and pleasant team who understand how stressful moving house can be.

Leaders in Sarisbury Green comes with a highly recommended badge in my experience.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/12/2012 - Tim rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders Waterlooville are the best letting agent I have used.  We used to use two agents and ended up using just Claire and her team, they are always competitive but with that you get a friendly helpful service that doesn't just find you a tenant, but that deals with all manner of letting queries and issues.  They are prompt at responding to anything that you ask or request and are efficient in everything they do from dealing with paperwork to finding a contractor for you.  Excellent service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/12/2012 - moffy53 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[A big WOW to leaders,Went with prospects thinking they were the best.......then found leaders.........what a difference!!! leaders helped me through a very difficult time,and supported me all the way,they found me brilliant tenants and are always there if i need any help in any way.....a very big THANK YOU to you all. John Hall<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/12/2012 - David Maskens rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Claire, Sam &amp; Leoni in the Brighton Property Management Team have been managing our property for the last 3 years whilst we are abroad.  It is great to have the knowledge that our house is being well looked after.  Our emails are answered immediately and any problems in the property are dealt with efficiently.  Claire, Sam &amp; Leoni are a credit to your company. We would have no hesitation in recommending Leaders as a letting agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/12/2012 - David Maskens rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The Brighton Property Management Team have been looking after our property for the past 3 years.  Whilst abroad we have the knowledge that our house is in safe hands.  Emails are answered immediately and nothing is too much trouble for the team.  We have no hesitation in recommending Leaders as a letting agent.  The Brighton Property Management Team are a credit to the company.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/12/2012 - Fay27 rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have just let my property through the Walton on Thames branch. This was the first time I have ever let my property out and found the whole experiance very easy. The team there where all very helpful and answered all my questions and found me the perfect tenant. Special Thanks have to go to Lauren and Scott.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/11/2012 - Marie-Christine rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have always been very good at finding us good quality tenants. Tim Loder, lettings manager is always available to offer expert help and advice and is happy to give you his time to discuss any issues that may arise. We are delighted with the service we have received from the team at Leaders, Kingston upon Thames.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/11/2012 - P R Callaway rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been using Leaders Hove for over 14 years, and believe that they are the most professional letting agent in Brighton and Hove, in respect of their paperwork, attention to detail, and vetting of tenants. Throughout my time of using Leaders I have always found Lynn Gates to be &quot;Ms Ever Reliable&quot;, and she has always gone the &quot;extra mile&quot; to ensure that I have been kept informed of the progress of letting the flats in my portfolio at every step.

It is important for Landlords not to have voids, and also to have happy customers, who pay the rent on time and look after the property. In these two vital areas, I have nothing but praise for the speed of introductions and the quality of the new customers handled by Lynn, and the rest of the team at Hove.

I strongly would recommend Leaders to any Landlord getting a poor service from any letting agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/11/2012 - Mrs G rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders in Gosport for letting and also for property management.  They have consistently found me high quality tenants.  They are very quick to action any requests and do a good job of vetting prospects.  I have been particularly impressed by their fast and thorough handling of any property management issues.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/11/2012 - CJP rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been renting through this agent for over 4 years now and I can confirm that I am extremely happy with all aspects that have been dealt with during my tenancy.

I would highly recommend this agent to any of my friends or family.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/11/2012 - Chris Brisk rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been using Leaders in Waterlooville for a number of years and have always received nothing but a professional and personal service. Claire and her team are always a delight to deal with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/11/2012 - simone rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders in Gosport are a very friendly bunch, I have dealt with Helen over a number of years and she is always efficient courteous and friendly, I regularly ask for advice and she responds very quickly each time, 

I go to Helen everytime I have a property available

All paperwork etc is completed as much as possible prior to signing as Helen and myself have built up a relationship, she knows me as a customer and that makes for a great relationship.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/11/2012 - Mrs Nikki Waite rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been renting through Leaders lettings for the past 2 years. I have always found the staff to be friendly and helpful. My main dealings have been with Daniel Pratt and he has always been, professional and friendly and a pleasure to do business with. Leaders overall are hard working, reliable and trustworthy! I would recommend them to anyone wanting to Rent. Thank you to all the staff that have dealt with me in the past, its nice to know that there is always help with a friendly smile and the end of the phone if I need you!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - kathie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We started off with Saltmarsh and automatically we were absorbed by Leaders. Although a much larger affair we continue to receive, what we discribe as personalised care.
Excellent help and advice with our letting. All the staff are friendly and professional.
We are always happy to recommend their service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - Jacquie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders Waterlooville branch have provided us with an excellent service since our first venture into the lettings market four years ago.They have proved very helpfull and have put forward wonderful tenants. We would not hesitate to recommend them!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - Robert rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have now rented through Leaders twice, First time last year through Rustington and 4 months ago through Worthing office. The staff at both Rustington and Worthing are particularly friendly and helpful. They are always polite and go out of their way to make sure that the rental journey progresses smoothly.
The Normal problems have arisen at the property, and they have always been dealt with quickly and efficiently.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - Mark Twaits rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have a number of properties that Leaders handle for me and they are always professional and courteous. In this particular case a problem with a tenancy renewal was dealt with was resolved by the agent being flexible and coming up with a solution to the satisfaction of both parties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - Beno rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[As a first time landlord I was keen to use a company that had a strong reputation and good results in renting properties quickly and to the right people. On carrying out some research regarding local agents, I found some mixed results other than Leaders Waterlooville branch. I then went to the branch to enquire further about their letting services, I was very pleased with the approach and reassurance I got from the team. We arranged to visit the property I wanted to let through them the same day, so from going into the branch to them having the property on the website and actively marketing it was less than 24 hours, with 3 viewings within the first couple of days. so very fast and efficient at marketing and working on getting the property let, very helpful in letting the property and supporting us through the first year of being a landlord, always happy to give advice and support. Would happily recommend and use Leaders in the future to let further 
properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - Barbara Bywaters rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have now rented through Leaders 3 times, twice with Rustington and once with Bognor Regis office.  The staff at Rustington are particularly friendly and helpful.  They are always polite and go out of their way to make sure that the rental journey progresses smoothly.  If any problem arise at the property, it is dealt with quickly and efficiently. I have had the pleasure of meeting Sam at Bognor Regis and now she has moved to the Rustington office.  All of the staff at Rustington are professional and considerate.  I would recommend Leaders (Particuarly Rustington) to anyone considering renting.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - Jo-North London rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been using Leaders in Brighton/Have for 5 years as managing and letting agents.  They are a highly professional organisation and have always given me a good service.  There have been some problems but these have always been handled well and I have been able to turn to the Leaders staff for help and advice.  This summer we refurbished the property and had no hesitation in involving Leaders again in the letting and management.  I can recommend them highly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - Anthea rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been renting our property for nearly 8yrs now. In this time we have had no problems with the agents.We feel we can phone them up for any problems we may have with the property however big or small knowing that it will be dealt with promptly!  The staff are always friendly and very easy to deal with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - Chris Barrett rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[No sooner has any tennant given notice - they always seem to have another tennant to move in straight away, without the property being empty for any period. Have alwlays found Claire at Waterloville Branch very friendly and helpful, if i ever l leave a messge for her to call me she always responds straight away. If  for any reasons i have gone into the Waterlooville Branch all the staff come accross very friendly and approachable, and will answer any questions or queries I have.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/11/2012 - Steve Martin rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Alex has been excellent throughout  the letting of our premises and on both occassions has let the property immiediately without any void period, The rental figure achieved was in excess of what we had anticipated and Alex kept us informed throughout the letting process. We deal with letting agents throughout the South East and the service we have recieved from Alex at leaders has been exceptional and i would hihly reccomend her.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/11/2012 - Susanne rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We had amazing five and a half years in a property managed by the Leaders Brighton, Western Road branch. We have only praise for Claire Bailey, Samina Esmailji, Leone Cavallo and Andy Davenport who really made the difference. Living in a new build block of flats there were a few teething problems in the property that were not the landlords nor the agencies fault and that had to be addressed. We can't think of any request / issue that has not been acted upon swiftly. Moreover, we felt genuinely cared for and always had the feeling that they go the extra mile to make all parties happy. 
We certainly recommend Leaders to any landlords and tenants who are looking for excellent services, superb personal attention and outstanding professionalism. 
Many thanks Claire, Sam, Leone and Andy. You are leading the way for sure!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/11/2012 - Andy rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Have used Leaders for some years now, and the property has been barely empty.  The service is always excellent &amp; professional, and I would have problem recommending to others.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/11/2012 - Melanie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have used Leaders in Waterlooville for many years.  They have always been extremely efficient with finding new tenants for us, and ensuring that our lets are pretty much continuous.  Now managing one of our properties, and yet again, their efficiency shines through and any problems/queries from the tenants are always dealt with quickly and speedily.  We can highly recommend them as a letting agent<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/11/2012 - landlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This is an excellent office,I am one of their landlords,and I have always found the staff friendly and willing to help with any problem that may arise regarding my property.The staff are very professional with excellent standards and I would highly recommend them all<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/11/2012 - Wendy Gooding rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This branch lets properties for my company on a finders fee only.

The staff are always helpful and knowledgeable regarding the status of each of our properties.
They keep me updated at all times.

All in all, I am very happy with ther service they provide and would be happy to recommend them to other companies requiring the same service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/11/2012 - James Little rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I let with Leaders Hove as a tenant some years ago so knew how thorough and professional they were as an agent.
Now I am in a position to let out my flat, Leaders were the obvious choice to approach.
Having instructed Lynn and her team, she managed to market the property, conduct an inventory, find a tenant, conduct credit and reference checks and get them moved in, in what seemed like days! The turnaround was very impressive and all done with a friendly and professional approach.
As a property owner and landlord, I feel reassured that my flat is in good hands and Leaders are looking after my interests, by finding me a suitable tenant, inspecting the property every 6 months and taking responsibility for all the day to day running of the tenancy.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/11/2012 - kim rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am abroad and totally rely on the agent for managing the property.  Lillian always responds to any querys immediately, always keeps me updated and with an extremely friendly and approachable manner.  I feel my property is in very good hands.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/11/2012 - M Donnelly rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This was the second letting arranged by Helen and she managed to find a tenant in 48 hours at a good rent who completed within a week.  As the tenant was starting a new job in the area, his income was below that required but was able to pay a considerable amount of rent in advance from savings.  Needless to say, both parties were very happy with these arrangements and with Helen's excellent service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/11/2012 - Brenda rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been with Leaders for 2years and have on several occassions had to contact them with problems that occured with the property I rent, most of the time the response and service we received from them resolved the problem straight away but we did have a situation which took 2 months to resolve which was not all Leaders fault that it took so long but each time I contacted Leaders they were very apologetic and kept me informed of progress to resolve the complaint. All staff that I speak with are polite and courteous and I would recommend them to anyone.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/11/2012 - Michael Barrett rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a 'customer' for the last 6/7 years renting the same property and have always found them extremely helpful and prompt in dealing with any problems (including, last year, a new boiler!)<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/11/2012 - William Nixey rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My wife And I have rented property through leaders for about 6 years.The initial process of applying to rent through Leaders we found to be very smooth and efficient.Since being accepted we obviously have found several things that needed attention or replacement.These we have reported to Dan,or in his absence Dee..On every occasion these issues have been dealt with quickly and efficiently.I would recommend anybody to use Leaders if looking for a Letting Agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/11/2012 - ANNE PARSONS rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[
I FOUND DEMETRIUS VERY PERSONABLE &amp; OPEN. ALSO VERY WILLING TO NEGOTIATE  ON MY BEHALF.
THE TEAM FOUND A TENANT QUICKLY AND DEALT WITH A FEW MINOR PROBLEMS SPEEDILY &amp; EFFICIENTLY. I WOULD USE THEM AGAIN

I found demetrius very personable &amp; open. Also very willing to negotiate  on my behalf.
The team found a tenant quickly and dealt with a few minor problems speedily &amp; efficiently. I would use them again<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/11/2012 - Michael R rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have always received a first class service from Leaders in Rustington. For both of the long term lets (total five years) that they have handled since the property was new, the tenants they found for me have been excellent and the property kept in 'As new' condition. I would recommend Leaders above other letting agents.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/11/2012 - Mrs S J Cassidy rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[After having some problems with the Chichester branch of Leaders a few months ago resulting in an official complaint, myself and my husband have since moved to Rustington, where we have found the Leaders staff very helpful and efficient. We have had a few minor problems in the flat and the staff at the branch have been very quick to resolve them for us.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Katie and Noel rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Found staff members very helpful and friendly - Karen Owen was particularly helpful from the very 1st phone call and gave a very professional service.  She went out of her way to help us get the best deal from our rent, which we very much appreciated.

So far, other staff members have been good in helping us smooth out teething problems in the early days and responses have been prompt.

As far as letting agents go, we would use again, probably the best and friendliest service I have experienced with a letting agents - and I've used a few..

Thank you.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Saharat rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[They are very helpful and always informed an important information as I want to move in a new flat which is also under this agency as well. They give me a good advice and organized it for me so I can move to another place in this December.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Jenny24 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have offered a consistently friendly, accurate and fair service to me over the past 7 years of propery rental 
they are professional and pleasant to deal with and Lynn is so helpful as are the rest of her team in Hove
Five star experience for me!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - jim darbinson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[All staff and agents pass and present have always dealt with any issues in a prompt and proffesional manner and when they say they will contact you back they always do by far the best agents I have evr dealt with and always recommend them to my friends and family when looking for propertys<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Steve rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been with Leaders now for nearly 3 years and can only praise them for all their help when repairs are needed at the property. I can't think of any request that has not been acted upon swiftly. I particularly pick out Dan for being extremely helpful; I likewise thank the landlady for giving my wife and I and our cats a very nice home too.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Karen Golding rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Karen dealt diplomatically and successfully with various problems relating to the condition the tenant left the property in.
Karen negotiated a difficult situation to a position acceptable to both tenant and landlord. many thanks.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Kelly.Hawkins rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders found us an alternative property quickly when our first choice house fell through!! They are always polite and proffesional. They have found good tradesmen to work on our house when repairs have been needed. Dan has been very helpful when we needed to change the tenancy.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - morganrk rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[DO NOT USE THIS AGENCY!
This agency make it extremely difficult as a tenant - they have let themseleves in to my rented property with no notice as the letter 'got lost in the post' on more than one occasion. They have also made it very difficult to end a tenancy and are continuously trying to find new things to charge for that were not previously mentioned. Not only this but they use a pressuriased sales method for their own insurance - pretty much sign the document or dont get the property! I have been renting for 6 years and never have I had an agency this bad!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Jane glover rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I dealt with Phoebe Watson when I moved house last October. My experience of agents in Brighton and Hove has not been great over the years but Phoebe was excellent! My move was slick and the property is excellent.... Thank you!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Lawford rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have managed my property for the last year. I have found them very professional in every way.
The team are also great and very welcoming. Would definitely recommend this agent to all!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - IRENE &amp; JEFF rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have used leaders gosport for a number of years to find tenants for our flats and we have always found andrew, helen, kristabelle and the rest of the office staff to be helpful, friendly and most important of all they have been prompt in finding good tenants. We have always recommended leaders to others and will continue to use their tenant finding service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - patkingsley rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Lynne is very helpful.    She has been dealing with my property for nearly 5 years.  All the lettings have gone smoothly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Kate rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders at Waterlooville to let my property for nearly two years, and through three sets of tenants. I have paid for the Fully Managed Service, which has been very good and efficient - when issues have arisen e.g. Broken window latch, or faulty oven, Claire Pavey has always rung up quickly not only to let me know but also to give me options on repair or replacement. All the tenant issues have resolved within days, and will very little involvement from myself. I own other properties in the area who are less well managed, so Claire is notable but her great service. Happy to recommend - many thanks,<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Matt rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found the staff very helpful friendly and proffesional. They take their job very serious and as a landlord I had felt  in safe hands. Will I use them again in the future?......of course I will.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Rob S rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Sam &amp; Dee were professional from first contact and I have nothing but praise for their manner. Since moving in the support from Dan &amp; Katy in property management has been first class and very responsive. When issues have reared their heads they have been tackled swiftly and with a 'can-do' attitude.
I have nothing but praise for the whole team and have no hesitation in recommending them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Tam Kilbane rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been dealing with Leaders since they established themselves in Southampton. As I am away quite a lot, they after my interests with care.
They will e mail me and have my telephone if there is anything they will contact me where ever I am in the wourld<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Derek rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Our search for new accommodation happened just as I was required to spend several weeks abroad, leaving my wife to battle her way through endless lists of properties.
Fortunately Leaders went through our requirements in great detail so that they had a pretty good idea what we were looking for and - importantly - what was unsuitable.
Lynn Gates did a great job of weeding out properties that weren't suitable, thereby saving us time and avoiding frustration. She also went out of her way to help my wife find her way around unknown areas.
We finally got the ideal property and Leaders made the completion process nice and easy for us.
We would recommend them to anyone looking for property in the Hove area.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/11/2012 - Nicola rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Michael Wilson very helpful when searching for a property to rent in the Sutton area. He was very informative and professional at all times. Viewings were arranged with no hassle as he was easy to get hold of and kept us updated on any new developments with prospective properties. I would also say Leaders were flexible with time when it came to signing the agreement and the picking up the keys, accommodating of our personal circumstances. Overall I would definitely recommend Leaders and would use them again when looking for my next property.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/11/2012 - James rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Solid, friendly and professional service from pretty much everyone I've dealt with at Leaders in Kingston; unlike other agents, didn't pressure me to up my budget and once we were in, dealt with maintenance issues immediately and without any hassle.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/11/2012 - SMcDonald rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders took over the management of my property from another agent.  I am happy with the service I have received, I am kept well informed and any maintenance issues dealt with quickly.  They have also been efficient in finding me new tenants as and when required.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/11/2012 - Alan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[After moving in to the property let by leaders I can say that the hole experience was very pleasant one, Caroline is very friendly and put us at ease as soon as we steeped though the door she explained everything clearly and preciously. Two weeks after moving in we had a problem with the hot water after contacting leaders Sue sinnot sent an engineer round and the problem was sorted out that day.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/11/2012 - Louise rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Phoebe was a fantastic help when it came to us letting our property. We live in the middle east and really needed someone reliable and trustworthy to make decisions for us about maintenance and redecorating when re-letting our property. 

We wanted to retain management of the property but still needed help with the inventory, finding tenants and performing reference checks etc. We also needed some DIY doing but didn't have all the contacts so Phoebe was like a knight in shining armour, with good contacts and the ability to get the workers into the property at short notice before the tenants moved in.

The whole process was slick and stress free, which is not something we usually associate with getting in new tenants.
We will definitely use Leaders and in particular Phoebe again the service Phoebe provided was excellent, beyond my expectations to be honest.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/11/2012 - jmeeghan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I can't praise Claire and her staff enough for what they have done in the past and for what they continue to do for us.  They have always &quot;gone that extra mile&quot; and have done a great job of looking after the properties we have let through them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/11/2012 - biscuit rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The team at Sarisbury Green managed by Karen are highly professional and proactive to ensure they find me a good quality tenant every time - the service I have received in looking after my let is spot on and I would recommend Leaders as an agent for their highly efficient value for money service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/11/2012 - Tatiana rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been renting through Leaders for over 2 years now and would highly recommend the North End branch, Portsmouth.  Special recommendation is for Fran Lawrence, Property Management as she is very efficient in dealing with any maintenance issues and ensures follow-up - not many companies take the time to do this.  Well done Fran<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/11/2012 - Diane - London rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having dealt with Leaders for the past 15-20 years, you would have thought that I could find at least one thing that I have been disgruntled about, but NO.  They are all fabulous and are a pleasure to deal with.  My flat is not the easiest flat to rent but with Claires team each rental is seemless, professional and so so easy.  They work tirelessly for the landlord and nothing is too much trouble. They are fair and honest and quite frankly I would not go to anyone else to rent my property.  As Tina Turner would say, they are simply the best!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/11/2012 - bel rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been with this company for several years as landlords , we have always found them prompt with the rent   and helpful on any maintenance matters.The tenants seem satisfied and that is what we want.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/11/2012 - Jenny Budd rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders Waterlooville with Clare Pavey as our main contact took over the management of our property from another agent who had left us with some extreme difficulties to face with uncooperative tenants.  The team at Leaders helped us through this difficult and stressful period and since then have looked after our property in a very efficient manner.  We live overseas and are totally dependent upon our agents to look after our property on our behalf.  All the staff that we deal with return our emails promptly and arrange trades efficiently.  We would certainly recommend them to other landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/11/2012 - David F. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have rented several properties through this agent. They have a very good dedicated rental team specially Sean, Chris and Helen. The property manager actually works from Surbiton branch which is very useful, as she knows the area and each individual property.
The contracts and procedures are all very good, and I have not experienced any problems which they were unable to solve.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/11/2012 - Jo rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Dawn Hatt to be extremely helpful. I had the challenge of finding accommodation for myself and 3 dogs. She made it all so easy, another estate agent I previously contacted was very negative about my chances, and she appeared to have a very good relationship with her client and knew them well. She provided all the information I required and in general made the whole experience so simple and efficient.
Thank you Dawn, you were a life saver !<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/11/2012 - S Crozier rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This team are. without exception, superb. The communication (given I am an absentee landlord) is second to none - to the point and always timely. They were a word of mouth recommendation when I first let through them. I returned to them for a second letting (after my property did not sell) because I had been so very impressed with the utterly professional service I received and continue to receive from them at all times. I cannot recommend them highly enough.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/11/2012 - Nima rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[As a landlord we let a few properties through leaders. They have always kept the standard of the services provided very high, our properties are always let after the first or second viewing making sure the property is never empty and is always generating income. The lettings floor consisting of Adam, Phoebe and Emma and the manager David have always been overly helpful in advising on investment opportunities as well as always making sure we are completely satisfied with all the services received. The City property management team have also proved to be one of the best , having worked with a few other agents I have never experienced a more professional service, liaising between us and the tenants in an efficient and a timely manner whilst keeping both parties happy. Overall, I recommend the services of Leaders Western Road to all landlords who are looking to achieve the best possible returns on their investments as well as receiving a completely hassle-free service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/11/2012 - Emma Browne rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I went to Leaders in Hove as I had heard of their professional and thorough reputation. Having had a bad experience letting my property before, I was keen to deal with the best there was. I certainly wasn't let down. From the first meeting with Lynn Gates, their senior Lettings Negotiator, I knew I would have no concerns in letting them take over to find me the best possible tenant. Lynn was exceptionally professional and reassuring and I had no difficulty at all placing my trust in her. My property was on the market that afternoon, and on first viewing the next day the lovely Steve Love had found me two new tenants. All the referencing and paperwork was taken care of promptly and without hitch and they moved in a week later. I can honestly say the whole experience couldn't have been any smoother, and I have no trouble at all recommending them. They have very high standards and it shows in their staff and the tenants they provide. Thank you, I will be be using Leaders for many years to come!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Sacha rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We've rented two properties through Leaders Burgesshill over the last eight years and on both occasions have found all members of staff to be knowledgeable, helpful, friendly and efficient. We rented our last property for almost six years. Throughout this time we dealt mainly with Sarah, who we can't thank enough for all her hard work with arranging an excellent property maintenance service and sending out trustworthy company's to carryout work. I would more than happily recommend Leaders and their excellent team to anyone!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Mrs J Evans rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Advertised my property as soon as the previous tenant gave notice.  Telephoned me as soon as an offer was made.  Kept me informed.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Debs Thompson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Vanessa was really helpful with regards to signing and being checked in.  I was so busy but she arranged everything round my appointments.  she explained everything in black and white re what I needed to do and what would happen on the day.  I would definitely use Leaders Sevenoaks again.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Francis rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders provides good information for landlords and the semi-annual inspections are extremely useful. However, response to questions or quotes for maintenance or work on the property is often slow.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - holcot rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders advised us on the best location and type of property to buy in order to get the optimum letting results. This was a real plus when considering whether to use them as our agents. Their fees are extremely competitive when compared to other agencies in Portsmouth. Fran is the link person for us and she is extremely helpful and approachable. You can trust that she will always do what she says she's going to do. Good, clear communication is vital when you are an absent landlord. Fran (and thus Leaders) has always been really quick to inform us of any problems. This has meant Leaders has been able to resolve problems quickly, thus keeping both us and our tenants happy. Changes in tenancy are always dealt with smoothly and the vetting process gives us peace of mind - which is very important. We are more than happy to continue using Leaders after 6 years of their service and we would happily recommend them to anyone else thinking of letting their property in Portsmouth.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - chris grinsted rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Had huge problems with landlord all the way thru our tenancy, culminating in us leaving early having not had a working boiler for three months after landlord repeated failed to repair it and he then tried to mess us about re return of the deposit. Unfortunately it wasnt fully managed property so repair of boiler nothing to do with Leaders, but Leaders made repeated efforts on our behalf to contact the landlord and it was only thru their efforts that we eventually managed to get whole deposit returned. Dealt mostly with Claire and Samina, both of whom could not have been more helpful<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Denise rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders at Waterlooville have been renting out my flat for the past 5 years and I am delighted with the service that they provide.  They are proactive in advertising and finding a suitable tenant and the property is never empty for any length of time.  The staff at Waterlooville are both friendly and helpful and any e-mails that I send are answered and dealt with promptly.  My flat is regularly inspected and a report is provided to me of anything that needs attention and fixing.  They have a comprehensive list of contractors so that any problems are quickly dealt with and at a resonable price.  I am very pleased  with the service that they provide and would not consider dealing with any other company.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Wyn Ellis rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am a tenant of Leaders Rustington since Jan 2009. The staff were of great help in assisting me make a choice among the properties that were available advising accordingly. Since then they have been there for me anytime i want assistance they help within no time waste. I would have no reason to change to any other agent. They are so friendly, fast, helpful and professional. I would recommend them to anybody looking for a property to rent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - John rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am an absentee landlord, as I live in France, and therefor I need letting agents that I can depend upon to look after my interests . Over the last 6 years the team at Leaders Waterloovile have managed my property successfully and professionally. The property and been let for most of this period,  I have been contacted promptly when ever necessary, and their team of contractors have maintained the property to an equally high standard. I have no hesitation in recommending the Waterloovile branch of Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Jim Ellis rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am in the military and have been moving about for many years now.  I am currently serving on foreign posting in Canada and I have nothing but praise for the entire team in Waterlooville.  They are fast and effective at communicating to me as a landlord and seeking my approval for their typically proactive and sensible solutions to everything from tenant queries to defects in the property.  They always provide value for money with the sub-contactors they use and the level of management oversight of the property is very re-assuring.  They have never failed to find new tenants when required and on the 3 occasions this has occured the property has never been empty for more than one month. 100% positive. Well done guys, keep it up.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - S Owen rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been using Leaders in Waterlooville for over 5 years and have been very happy with their service.  They are extremely prompt in resolving any issues and seem to have a very good network of contractors that they call upon for any maintenance work that is required. We would certainly have no hesitation in recommending their services to others.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Simon rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have used Leaders for the letting of our property for the last six years. They have proved reliable and trustworthy especially as we can be out of the country for up to six months of the year. We have had three changes of tenants in those six years and Leaders have found us new tenants extremely quickly. We get a regular condition update every six months when they visit the property. Leaders always address any issues we have promptly and are on the whole very professional in their dealings with us. We can recommend them whole heartedly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - c b rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have had an excellent experience with Jenny and the rest of the team are very help. I would recommend the Winchgester branch.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Maureen Jordan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been dealing with Leaders for ten years now and have always found the team to be extremely helpful. Calls are always returned, messages passed on and problems are sorted promptly.  Workmen recommended by them always carry out work to a high standard and in a professional manner.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - Miles rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This was the first time that I have let a property and as the property had been my home for the past 18 years I was a little aprehensive about letting it out and my beautiful home being ruined.  BUT Claire from Leaders visited and put my mind at rest and marketed my home so well that there were lots of potential tenants to choose from.  They gave me a lot of guidance and found me a lovely family, that have looked after my home and have even invited me round for drinks.
I would like to thank Claire and her wonderful team for finding me tenants and have given me peace of mind.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - FB rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I find him very professional and efficient, polite and always replying to any questions or problems promptly withthe correct advice.
Nothing seems to much trouble and he seem very interestd and happy doing his job.

I was buying a new house to let, but was not certain that the aerial was a good one. He took the trouble to go and see the house situation and reported to me. He was at that moment very busy, but he took the trouble. The house was let as soon as I put it for letting, and I got better rent that I expected.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/11/2012 - ms christine diamond rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[i was very impressed with the staff at rustington branch on both of my moves with them. they handled everything they possibly could for me as i was going through a very bad time, especially the first move from littlehampton to ferring. I am most grateful for all their help,cant remember details after all this time, should have sent this earlier<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - HWB Accountants rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have looked after our property for several years and I have always found Jill to be extremely helpful and very good at communicating with us in the event of any problems.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - M Fish rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We used Leaders' tenant finding service recently, having used them several times before.
They quickly found suitable tenants at the rent they advised us, and dealt with all the usual checks and paperwork.
the whole transaction proceeded smoothly and without fuss, and I would reccommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - Barry Ross rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We used Leaders for our most recent tenancy agreement and to date they have provided excellent service.  They were particularly helpful in preparing the agreement and assisting with the set up of our utlilities.

So far, the property management experience has also been good and they have always provided notice of any required visits in a courteous and professional manner.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - LEM rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My property, that I rent through Leaders, is managed by the Burgess Hill branch for the Landlord. If i need to contact them with issues regarding the property i have found the staff, especially Sarah, very helpful and professional and willing to do all they can to help. They are quick to deal with any issues or concerns i may have. I would strongly recommend them to both prospective tenants and landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - David Flux rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[They always keep me informed (electronically) quickly and, where desirable, seek consent or confirmation for proposed courses of action.
Considering the distance between us (I am in Australia) this is most desirable.
They keep me up to date on real estate issues and, I beleive are careful in selecting tenants and advising on rents obtainable. No problems at all with any tenant over many years.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - Harry rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have  have been clients of Leaders both in Portsmouth and Waterlooville for over 15 years with up to 5 properties being fully managed between them. In that time, Leaders have provided us with an excellent service resolving any issues that have arrisen to our complete satisfaction. We have no hesitation in recommending Leaders to any prospective landlord.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - Rosalind rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have always responded to queries in a very short time even if just to say they will investigate further.  They have always been helpful and supportive, regular and efficient.  Leaders communications are excellent and keep me informed of all dealings with tenants.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - S Edwards rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I first let my property with Margaret Gray Lettings in 2004, which ran extremely smoothly. MG lettings and Leaders merged later and the service continued to a very high standard. The property management is carried out efficiently, with little or no input required from me. Contractors do good work at sensible prices, and the agents were happy to oversee major projects, initiated by me not them, as well. Changes between tenants have gone well, though my current tenants have been in the property many years now.

Most important for me is the service level as I work abroad, so an agent I can trust with the property is important. Leaders have performed extremely well in this regard.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - Susan Williamson rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The staff at Leaders are always very helpful.  They always return calls and carry out instructions promptly.  I have lready recommended them to a friend who also has property to let.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - Paul Maggs rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders are one of the largest agents in Brighton/Hove. I have been a client for over 10 years, and they have consistently found good tenants for my property with void periods of only a few weeks over that period.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - Charles Eyston rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Have dealt with Sean from the outset on letting our property, and Yvonne looks after the management of the house. I always find them both helpful and efficient. As a result our property has always been rented through Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - C Bibby rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have always found all the staff at Leaders to be helpful, professional and efficient.
They have managed my properties for several years and they are rarely empty between lets.
Leaders advise me on appropriate rental charges and I believe these to be both realistic and fair to both the tenants and myself.

Three years ago when I inherited the flats on the sudden death of my husband, Leaders could not have supported and helped me more.  I recommend them highly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - David Hunt rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have let properties through Leaders in Kingston for over 8 years. I have been very pleased with the service I and my tenants have received. It is very important to me that the tenants are kept fully advised of all aspects of renting a home and Leaders fulfill this obligation very well. Their  considerable experience of the business has often helped solve problems before they become a difficulty for tenant or landlord. I have also received very good advice on how to prepare and maintain  properties for renting. The staff are helpful and positive and take pride in a difficult job well done. The manager Tim Loder leads a  branch which is very easy to approach and deal with, long may it continue.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - Jocelyn L Fernandez rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[They are reliable and hard working agents.  I didnt encounter any problems or delayed with in terms of paperworks and responses.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2012 - Paul Hand rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Leaders the most professional of all the agents that I used. Both Lizzie and Laura were very efficient and pulled out all the stops to ensure that I got the ideal place. I would have no hesitation in recommending them to anyone looking for property's.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/11/2012 - NOT Rachman rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I began letting properties almost by accident in 1985 when I got a teaching job with accommodation provided. Our first letting experience was NOT with Leaders and was not really a happy one - when we returned after 5 years the place was quite a mess and we were told it was what we should expect. In the early 90s we sold that house and bought a better one in Southsea where Leaders was the local agent with the best window. From the beginning we were impressed by everything about them and everything went very smoothly. We mostly had excellent tenants but on the one occasion this was not the case, Leaders dealt with us and the tenants with appropriate sensitivity so that they left with no bad feelings and new tenants were immediately brought in. Meanwhile we had bought another property in Cardiff which we also started to let but with another agent. We had to try three different agents there before we found a satisfactory one and even then it was rather amateur beside the polished professionalism of Leaders. In the new millenium we were able to buy another property in Waterlooville. At first we let it through the agents who had sold us the house but after a year of their fuzzy accounts, unclear communication and excessive charges for minor repairs, we changed to Leaders and everything has run smoothly with them ever since. We also have another flat in Godalming which was originally let by a small family firm (almost as good as Leaders and with some great characters on the staff!) but we were not disappointed when this was taken over by Leaders with their usual efficiency and diplomacy. So from initial advertising to vetting of potential tenants to letting, management, clear accounts and timely communication I have no heisitation in recommending Leaders as top quality letting agents who fully justify their charges. They remove all the strain, stress and uncertainty from me while at the same time keeping me in a position of informed control.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/11/2012 - Peter Lewis rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[When we were looking for an agent in Waterlooville, we found that the sound advice and support that Claire provided then and subsequently was excellent. All the staff are friendly and proactive and will get back to you when they say they will. I have not had to chase them up once over a period of at least five years. We use them to fully manage one property and to tenant find for some others. The tenants they have found have always been very good and if there are issues from either side they are dealt with promptly and well. As landlords we try to provide an excellent service and I would recommend the staff at this branch to anyone because they fully support us in our aims.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/11/2012 - Stuart Cartwright rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[All in all I have nothing but excellent service from Leaders, from the time I was shown the property I have been looked after by this letting company with great care and consideration. Even after living in the property six months , leaders has taken the trouble to follow up via e mail to ensure that everything is in order and to find out if they could help me with anything. Really good service, would recommend Leaders to anybody.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/11/2012 - Jane Gerrish rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been with Leaders as an Tenant since 2005.  All my dealings are with Pauline who is most helpful &amp; caring, when I do need something done, Pauline always goes out of her way for me &amp; trys to the it done as soon as possible. Pauline is a great asset to Leaders in North End Portsmouth.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/11/2012 - Peter and Charlotte B. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[From the time we first contacted Leaders, which was late one evening, we have been extremely impressed with them. David Vawdrey, who took the initail call, was very polite and efficient and worked further into the evening setting up the viewings and emailing us the relevant details.
James Bambridge, who then did the viewings the following day, was prompt, polite and fully conversant with properties and, as we had never taken a tenancy before, was able to provide some very helpful advise.
All our subsequent contract discussions with James in particular, but also David and the rest of the Leaders team, have been dealt with in a similarly prompt, efficient and in all aspects professional way.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/11/2012 - Satisfied_Tenant rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[All the Staff that my Partner and I have dealt with in this rather confusing time, have been very helpful &amp; friendly. Which in turn has eased the stress. that is normally associated with moving.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/11/2012 - Zec rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[OK, I will make it quick. The arrange moving day was rescheduled after the deposit was payed, the promised flat maintenance was not done, the flat was dirty and still old tenants rubbish in the house and they even did not pass our details to the electricity supplier and landlord as said.
Basically, as they had got the £300 they did not want to know anything else about us.
I arrived home with my pregnant wife and I had to decorate and do the maintenance by myself.
Terrible Agency, do you want a suggestion?.......Stay away from them, or do not pay before check the flat.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Holly Brunt rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I was against time in order to get my flat rented before Christmas as I understand the rental market slows down extremely at this stage of the year. As a result of this my urgency encouraged me to advertise my flat with three agencies three being the main contenders in Blackheath Village. One agency valued the property but never actually called me to tell me the valuation which was strange and then when the property was let three weeks later called me to ask me how I had found their services -clearly a case of too many cooks. A further two took viewings on the property but never actually took any photographs in order to promote the property. I was fortunate also to be at the property one day when an estate agent was doing a viewing all I can say is... Ridiculous!!!!! 
I instructed Leaders on my second week of serching for a tenet. They were professional from the offset and extremely enthusiastic they were fast and efficient with all aspectsof the process. Photographs were taken within the first week and on the website within 24 hours of being taken. I called David one Monday morning to check on progress and he assured me that the property would be let by the end of the week. Law and behold David called me at 3:45pm with my first offer on that Friday and I accepted. Leaders have also made the paperwork process very stress free. I would recommend this agency to anybody looking or in need of renting out a property. I originally called Leaders as they were recommended by a friend who had also had an extremely positive experience as he was looking to rent a property. I hope you find this useful.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Tim Woodcock rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My property has been managed by Leaders (Lords) for some years and i have always found them to be very responsive and efficient in all of the dealings that i have ahd with them. I am very comfortable leaving the day to day management to them. They have also found new tenants immediatly there is a prosoective vacancy. All in all an excellent and friendly service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Tim Woodcock rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My property has been managed by Leaders (Lords) for some years and i have always found them to be very responsive and efficient in all of the dealings that i have ahd with them. I am very comfortable leaving the day to day management to them. They have also found new tenants immediatly there is a prosoective vacancy. All in all an excellent and friendly service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - David Lawrence rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Over 5 years Leaders have found good tenants promptly, communicated well with all problems, ensured money is paid on time each month.

They have greatly reduced the hassle of being  a landlord which is exactly what we wanted<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Julie Leverton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Have been using Leaders for around 10 years now and they have always found new tenants for our property extremely quickly.  Their fees are fairer than other agencies I have dealt with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Hilary Charles rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders for many years to rent out my property.  They are efficient, friendly, reliable and fair.  They have always given me good advice about how to rent my property out quickly and they find me great tenants.  I use the Introduction Only service but they are always willing to give me details about local tradesmen when I need them to. They answer my telephone calls promptly and I will continue to use them in the future as they are the best lettings agency in the area.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Sandra Young rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Leaders quite by chance in 2001 and have been with them ever since. The all round service and friendliness makes it silly to go elswhere. Keep up the good work. Also the type of tennat they find is far superior to other agents and actually meets your brief in every way.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Michael and Kiran Pitt rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been volunteering and living in Africa now for four and a half years. During this time we have let our family home out. Our initial agents were a complete disaster - our house was trashed by tenants selected by them, we had to evict them and ended up with a bill of about 12,000 pounds sterling with minimal assistance from the agents or responsibility. Leaders took this company over and have managed our property since june last year. They have provided an excellent service - appreciating that this is our home and have been very good in communicating to us - which is essential living so far away. Our rent has been collected regularly, all queries answered promptly and all in all they have been excellent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Davies rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Have used Leaders for 3 years and am very pleased with the service. They manage the flat and I have been lucky not to have too much maintenance issues but rent is always paid on time and they always answer my calls (unlike my last agent). The team are very friendly and always helpful.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Mike Cohen rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have always been very impressed with my dealings with Leaders, they have helped me to let several properties in central Brighton to very reliable tenants and have also helped me to assess potential new purchases in the area with very helpful advice and recommendations. I plan to continue to use their services to help me find professional tenants as my properties become available again for relet. They will always go out of their way to assist with enquiries and advice and I value their opinions immensely.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Steve &amp; Maria rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have rented our property in Kingston upon Thames for 10 years with Leaders and have nothing but praise for the way they have conducted themselves. 
We were very nervous taking our newly acquired 1 bed flat to the rental market but, with the advice we were given about decoration, pricing, legal requirements, contracts, deposits and securing quality tenants we haven't looked back. They know their market well and were able to advise us at what level to pitch the rent to obtain maximum potential whilst minimising &quot;down-time&quot; between tenancies. I have had 4 different tenants and all have been no trouble, have paid their rent promptly and have cared for the property well, having been professionally vetted and credit checked. We have had one or two occasions when we have had to make urgent repairs at the flat and Leaders have been very helpful in helping us find trustworthy, local tradesmen to carry out the work.
As a landlord who lives abroad I find it very reassuring that I have such a group of professionals on hand to help as and when I need them. Over the last 10 years I have come to regard the staff there (most of whom have been there all 10 years) as first class.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/11/2012 - Michele Power rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Tim worked closely with me in finding new tenants. He was very supportive, very approachable, and efficient in his approach and advise on who would be right for our property. Whenever I needed to get hold of him either by phone or email, he was very professional and quick to respond.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[18/11/2012 - mark c rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Each time my property has been let by leaders (and there have been a few times!) all has run smoothly, the staff are friendly welcoming &amp; above all else know their stuff!

Would not use any other agent now, they are a really friendly team<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/11/2012 - Hugh Wildy rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders since I became a landlord about 6 years ago. In that time, they have managed three tenancies, and help me through the business of finding a new tenant twice. I have always been satisfied with the service provided and the advice given. I have confidence in the tenancy agreement drafted for me, and it has not been a problem when it needed to be amended to include some local issues. We have had a few problems (such as an insurance claim for vandalism to Garages) which leaders have dealt with in a perfectly satisfactory way.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/11/2012 - David Ingels rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We went to their office  a couple of hours before COB on a Saturday (last Saturday of the month). The staff viewed the properrty. Done deal by the end of the day. Selected the prospective tenant by early days the following month. Did the work in the flat, while they did their cross referencing and other related documentation. Then the tenants moved in within two weeks! Wonderful and amazing! Very professional!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/11/2012 - John rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Ian Cope has always been willing to discuss all aspects of the letting business, from the initial advice on properties and areas that let easily, to legislation, tenants, rent, contracts and insurance.  He has been a great help and I would have no hesitation in recommending this branch of Leaders and its manager to new landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/11/2012 - tinkerbell rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found them to be very helpful in answering any of my questions I may 
of had relating to the property<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/11/2012 - Claire, Samina, Leone and Andy rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have 2 flats in Brighton that the Property Management Team of Claire Bailey, Samina Esmailji, Leone Cavallo and Andy Davenport oversee. With properties there is always something that needs attention so I have a fairly regular contact with the team. They are all extremely helpful and friendly and want to go the 'extra mile' to help. Nothing is too big or small to deal with. They really are a great team and I am constantly reassured that I am in good hands.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/11/2012 - EVANS rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[ALL ROUND EXCELLENT SERVICE IN FINDING TENANTS, NEGOTIATING AGREEMENTS, SETTING RENTALS AND AFTER SERVICE WHEN REQUIRED IN THE EVENT THAT AN EXTERNAL SERVICE PROVIDER IS NEEDED.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/11/2012 - Graham Walker rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have found Leaders to be totally professional in all my dealings with them.  Moreover, they have a very good market sense and always pitch rental levels at achievable levels.  They are prompt with viewings and most importantly to me, treat potential tenants with respect and courtesy from the start, so by the time they come to me, they feel that they are valued customers.  I particularly like the fact that they do not put arbitrary pressure on potential tenants even when the market is favourable to landlords, and equally will not compromise on quality of tenant or rent level when the market is less favourable.  As a result, I have enjoyed over 16 years of letting my property to excellent tenants at acceptable rent levels, with very little in the way of problems in tenants maintaining the property on good order and paying rents in a prompt manner.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/11/2012 - Sean Capes rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Moving from property ownership to becoming a tenant was a bit of unknown prospect in the beginning. The choice of properties, to my budget, was limited but once a suitable property was found, the business conclusion was very good. Where I think Leaders Portsmouth really shine is in their property management business, and its support for its tenants. Whenever I had any issue Pauline, head of property management, would always be willing to offer advice and resolution immediately. She's a real credit to their business and I would definitely use Leaders again should the need arise.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/11/2012 - Craig rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[First time we've ever rented out a property and first came into contact with Vicki at Leaders around 18 months ago.  Lots of work to be done to bring the place upto a rentable standard, hence why the long delay. After most jobs scheduled or completed a valuation was obtained.
Placed with Leaders and were kept informed at all times regarding viewings and offers.
Seemed to go above and beyond the 'call of duty' when mis-typed gas certificate noticed and workmen failed to call.
All in all, very impressed...Would use again!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/11/2012 - Gary Prowse rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am a tenant, having found a property through Leaders. I visited several estate and lettings agents in Kingson before finding the right property. This agency were always prompt and polite when returning calls or updating information regarding properties available for viewing. They were efficient and professional when checking my credentials as a customer and were fair and honest in negotiating my rental payments.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/11/2012 - Thomas Morrissey rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having done the rounds with all the towns agents I finally took the plunge and decided on a property through Leaders. From the initial viewing, through to our moving in date and all the bits inbetween we have been nothing but impressed with the service and staff at this branch which comes highly recommended.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Emelly rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[All is well no problems with the Agengy and l happy with the property.
Been here for three years no complain and all.
They are very efficient in everything they do e.g.  in solving problems.
Definitely would recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Marta rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Laura &amp; Lizzie  to be very helpful and proffesional from start to finish. Viewings were easily arranged and Laura was very informative when we went to view the property and told us all we needed to know in terms of fees, bills, location, Landlord, etc. The process of putting in an offer to signing the contract was very efficient and he kept us in the loop at all times. Since moving in  has kept in touch with us and has ensured we have had a smooth transition.

Would thoroughly recommend to anyone looking at renting in this area. 6* service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Godden rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a Landlord with Leaders in Burgess Hill for 12 years and have always been very impressed with the service and the resposiveness of everyone at the Burgess Hill branch. Leaders now manage 5 properties for me and I would not hesitiate in recommending them to any prospective Landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Merlin rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a tenant of Leaders in Woking for over a year now and I can honestly say I have never received a poorer service in my life. At every single step of the process from moving in, to moving out, Leaders have been rude, incompetent, and very unprofessional. I am astonished they can continue to do business in the fashion they dealt with me and I canâ€™t stress enough to anyone reading this, avoid this particular branch at all costs. Whether you are a potential tenant or landlord from my experience you will be in for a very rough ride.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Mihhail rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having being renting in Croydon for the last 8 years, this agency is the best so far. All letting process went smoothly, and we received our keys on the agreed date. Managing agent is excellent, all issues are resolved promptly, there is a good communication. Is some issue takes longer to resolve they will always keep you up to date.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Mr Warner Cohn rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We are a property company with around 40 properties, most of which are in Hove. We have been dealing with the Hove branch of Leaders for many years, and have found them to be professional, enthusiastic, and very helpful. We mostly deal with Lynn Gates, who works so hard to look after our interests. However all of the staff at this branch deserve praise, as they regularly go to great lengths to satisfy our (sometimes unreasonable) requests. Gongrats to all. Its a realiable, and consistant branch.

Well Done !!!!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Rajan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am an overseas landlord and do not get the opportunity to visit UK as often as I would like. I therefore entrusted my property to Leaders on a full management basis and I have not regretted it one bit. Leaders have managed my property very professionally through Emma Wheelan, Carol Wright, Lisa Oxford, Joy Fuller and Ryan Tuke. Their service has been of the highest quality and I have no hesitation in recommending Leaders to someone from overseas or even locally.

Well done Leaders! Keep up the good work.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Rajan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am an overseas landlord and do not get the opportunity to visit UK as often as I would like. I therefore entrusted my property to Leaders on a full management basis and I have not regretted it one bit. Leaders have managed my property very professionally through Emma Wheelan, Carol Wright, Lisa Oxford, Joy Fuller and Ryan Tuke. Their service has been of the highest quality and I have no hesitation in recommending Leaders to someone from overseas or even locally.

Well done Leaders! Keep up the good work.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Mrs Nebel rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been using Leaders to let and manage my property for a number of years now and have always been impressed with the professional and friendly service they offer.  I have always had decent tenants in my property and the turnover between tenants has been quick and smooth.  Whenever there is a problem Carol Wight the property manager is always quick to source a solution.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Sean rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The East Croydon branch are very familiar with the local community both in managing rentals and also getting decent and value tradesman to help on maintenance and improvements. Their patience to listen to me, discuss and identify options is both committed and professional.

I'm an overseas landlord but even if local would continue to use them as they add value rather than simply look for a 'mark-up'.  I wish I could find such a service for my other properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Mr Ben Jarrett rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used another agent in the past and was recommended to Leaders by a current friend of mine who has multiple properties with Leaders, I only have the one flat but was treated like royalty they are a very friendly and professional company and are very knowledgeable in their field

My flat was placed on the market with them and was let to a professional tenant in 3 days,  I would not hesitate to recommend them 5 *****<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Tom Raworth rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My wife and I have been tenants of a flat managed by Leaders for three years. The team we deal with consists of Claire Bailey, Samina Esmailji, Leone Cavallo and Andy Davenport, though our dealings have mainly been with Claire and Samina. In all our contacts with them over this period we have found them courteous, intelligent and efficient.  Those three things are of course of primary importance, but what makes this group particularly stand out is their capacity to relate to their clients (in this case ourselves) with both humanity and a sense of humour, without losing their sense of business and purpose.  We could not wish for a better interface between us and our landlords and on the basis of their work have no hesitation is recommending Leaders to anyone interested in either letting their property or looking to rent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Southdale Properties Ltd. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have dealt with Leaders now for some considerable time,especially the two persons as detailed above..In fact,we have known and used their services since before Leaders took over their former company. During all this time, we have found them to be absolutely first class,friendly and most helpful as well as having a keen insight into finding the best   tenants for our properties within their management and others which are purely on a letting only basis,as well as overseeing the daily general management/maintenance as applicable.

We would have no hesitation of recommending their services as far as we are concerned. We see no reason why this should not continue..<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/11/2012 - M &amp; P rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been the landlord of a furnished property in Reigate since 2007.  Leaders have provided a fully managed service during this time.  They have always worked very hard to ensure that the property was let with minimum vacancy.  Everything that they are supposed to do, from the major tasks of finding excellent tenants to the little things such as replacing a kettle has been delivered in a prompt, courteous and helpful manner.  Their costs for routine maintenance work are extremely reasonable.  I would certainly be happy to recommend them to any prospective landlord.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/11/2012 - BHam rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Firstly I want to thank Leaders in Gosport for being so patient, understanding and kind to me since my contact began with them on the 9th(?) September 2012.
On the day of my viewings, Mario (he said he normally does inventory) put up with most of my family coming along for the ride and gave me his honest opinions on the flats we viewed without trying to push me to make a decision. He was kind, friendly and very funny! He should definitely do more viewings!!!
I would also like to thank Helen and Kristabelle for their help and for being understanding when a hurdle came along and meant I had to stall my letting agreement. They were not judgemental and that was fab. They both have a fabulouscustomer service with a professional but friendly manner.
Leaders in Gosport made everything that little bit easier and being that I have never rented a property before, explained things to me in laymans terms which was greatly appreciated!!
They aee always welcoming and friendly when I go to the office and always call back when they say they will!!

One point I think Kim who works there should work on is her telephone manner - please do not jot get or seem to get impatient with people who have never done this before - a couple of times I was made to feel that I was being a nuicense (I probably was but dont let me know that!!!)

Otherwise, top marks!!! Thanks Leaders! I have been and definitely will be recommending you to people looking to rebt somewhere! You couldnt have made the process any more easy!!! :-)<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/11/2012 - Amie Blakebrough rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been an overseas landlord with Leaders for over 4 years and throughout this period I have found Amie Blakebrough my Property Manager to provide me with professional, speedy efficeint and excellent service whenever it is required. Recent problems over winter with leaking drains meant that Amie had to act quickly and decisively and she did this with no fuss to the satisfaction of not only me as lanlord but also my tenants and neighbours who were suffering damage with leaking sewage. Amie organised a quick fix and even attended the property herself to ensure everyone was happy and provided my tenants and neighbours with a box of chocolates each as a gift.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/11/2012 - Phil Jones rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Provided accurate assesment of the property value and target tenants. Showed the prospective tenants around , and closed the agreement in the agreed timescales at the expected price. A painless experience<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/11/2012 - John Lane rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders firstly advised me on the local market and helped me select a buy to let property in the area.  They advertised the property and found a suitable tenant  quickly and carried out credit checks.  They put me in touch with local tradesmen to decorate and re-carpet and and have the boiler serviced with a gas safety certificate.  At all times they were efficient and proactive.  All of the paperwork was on time and correct in all details.  I could not fault the service provided.   I use two other letting agents in other parts of the country so have something to compare them with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/11/2012 - John Lane rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders firstly advised me on the local market and helped me select a buy to let property in the area.  They advertised the property and found a suitable tenant  quickly and carried out credit checks.  They put me in touch with local tradesmen to decorate and re-carpet and and have the boiler serviced with a gas safety certificate.  At all times they were efficient and proactive.  All of the paperwork was on time and correct in all details.  I could not fault the service provided.   I use two other letting agents in other parts of the country so have something to compare them with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/11/2012 - DanBuckfield rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I was shown a small number of properties which all suited my needs. Adam Hills was on time for our appointments and was professional through out. He handled any queries in a timely manner and appropriately.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/11/2012 - veronica brand rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found them very flexible as had unusual circumstances as regards to my income,
 and they were very helpful in resolving the situation .
Other agents had turned me down so was very grateful for them going the extra mile to investigate the full situation.
Have found property management superb, with prompt repairs and service.
Happy to recommend, as have been with them for 4 years now.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - Teba rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[They managed to find me a property in a peak time and in a short notice. Im so pleased with them and had zero problems since. very highly recommended<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - Liam rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have rented our flat for over 6 years now and have always found the Leaders Brighton Property Management team to be friendly, efficient and even handed in their dealings with us and our landlord. They review the property every six months and always ensure that the property is well maintained - responding quickly to any issues.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - Terence rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been dealing with Leaders Western Road Brighton since 1999. During that time, I have been posted abroad and it has therefore been essential to have Managing Agents who I can trust to look after my property in my absence. Leaders have been wonderful and I highly recommend them. They have handled any problems with patience and calmness and they have always taken swift action to resolve any difficulties. Nothing seems to be too much trouble for the Management Team and I have total confidence in them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - Chris Gilpin rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Excellent service from Adam Hills at the Western Road branch.  Adam helped me to find the perfect property for my needs and managed to fit in viewings around busy work schedule often after he had finished for the day.  Adam took the stress out of moving for me and was always available to take a phone call to discuss certain aspects of the letting process.

Thanks Adam.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - D Keyes rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having used several UK letting agents to rent properties over the years, Leaders Brighton are by far and away the best I have encountered. They make the process very simple, quick and no nonsense. When they ring me, it's with solutions instead of problems, meaning I can forget about the properties and leave them to it. Phoebe is a fountain on knowledge and experience and even helps me with new rental purchases.

All in all I would recommend Leaders Brighton as a landlord and I doth my hat to them, if I were wearing one!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - Iain Aitchison rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Dealing with Leaders since 1989, there are too many of the team to mention and who have given me excel;lent service over these last 23 years. To name but a few, Tracey Lewis, Andy Devonport, Samina Esmailiji,  Claire Bailey, Phoebe Watson, Emma &amp; Leone  have all given exceptional service. I have recommended Leaders to many friends who have wished to let their properties for various reasons and, with my own properties, I would NOT consider ANY other agent no matter how attractive their package. With being resident nearly 500 mls away , I am confident that all my needs are met, even from such a distance, and that the properties and tenants are safe in Leaders hands. No matter the emergency, Leaders have always helped and thus given me peace of mind. When I call Leaders, they know exactly who I am, my special needs and offer their assistance and advice in so many ways. This degree of personal attention and professionalism is a rare quality these days. Thank You Everyone at Western Rd, Brighton.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - Fiona rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders to help find tenants for 3 properties and would recommend them without any hesitation. I have dealt mostly with Joanne and have always found her to be professional and knowledgable but also helpful and approachable. I don't know Lynn so well, but she also ticks all of the above boxes! I had previously used a different agent for another property and the difference in the way they work leaves Leaders looking far superior. This is particularly evident in the way they treat their landlords AFTER negotiating taking on their property - Leaders continue to communicate well (always returning calls and generally being available to answer queries, however small). The inventories I have had done by Leaders are also much more detailed and well-presented than that of their competitors. I was a novice landlord when I started out 2 years ago, but I feel that with Leaders on my side, I have a bank of knowledge and experience to fall back on.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - E. Tew rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have good customer service so far before and during the tenancy agreement was prepared and signed. Jenny was helpful and informative especially I tried to understand clauses on the agreement. Have not experienced the service after the key handling stage, so can't comment much, but am sure it would not be any unpleasant experience.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - TOM BRUCE rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I refer problems to Andy for continuity but the small team are always familiar with current issues and work together to sort problems out.  They always return calls promptly and have a series of fairly priced people who will attend straight away when maintenance is required.  This has been important as the current market has meant that a new tenant is found by Leaders usually on day 1 of advertising. A quick turnaround is therefore important.  Leaders ensure that tenants comply with their contracts and that landlords fulfill their repair responsibilities.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/11/2012 - Y Hashmi rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders provided a confident, reassuring and friendly service. They said they would get the property let quickly, and they did. The paperwork was all sent through and was clear. The inventory was done, which will be helpful should there be any issues with the tenants if/when they leave. They also advised on a Landlord's insurance company. I have since contacted Leaders for advice, and this was given in a professional and helpful manner.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/11/2012 - Frederick Olsson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The team is always avaiable to awnser any questions and give me advice were possible. They are very profesional both to my self and my tenats. I like the way that they follow rules and according to law. I always recomend Leaders to other Landlords. Thank you team.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/11/2012 - saraha rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[ben was very enthusiastic and very helpful- nothing was too much trouble. He helped me understand tenant and landlord obligations<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/11/2012 - Anna St rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Me and my friend are from Germany and we came to Kingston about one months before actually studying at Kingston University. We had just one day to look for an appartment since we arrived in the morning and we had to leave in the early evening back to Germany. We asked many agencies around Kingston, but they all could not help us since we needed an appartment just for one semester. Then we finally went in to Leaders and they had a perfect appartment  for us in a second. They directly arranged a viewing and we could visit the flat in 10 minutes. Afterwards we signed our contract and we went back to Germany with a wonderful appartment in Kingston. All staff members of leaders were very helpful, nice and very obliging. Without them we would have returned to Germany without an appartment.
All in all I can really recommend this agency in Kingston.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/11/2012 - GDM rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Turn around time at change of tenancy is always critical, both in terms of satisfying new tenants and minimising voids.  When I was running late on a preparation, Jackie managed to rearrange the check-in inventory to the crack of dawn on a bank holiday weekend.  Many thanks, great service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/11/2012 - Martin K rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used various Leaders branches in Brighton but all coordinated from the Western Road branch with my main source of contact being Phoebe Watson.  I've always found her to be very professional and extremely helpful and accommodating.  Flats are always let speedily and at a better than average market price.  If Phoebe is not available all other members of staff seem able to assist and advise accordingly.  I have and will continue to recommend them to friends also in the buy to let  market.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/11/2012 - Efficient Professional Service rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Agent James and admin support Louisa provided a professional and helpful service with all questions anwered and resolved in a timely manner. Would recommend them to others.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/11/2012 - Phil rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders Tenant finding service for several years because I always find that they offer a high quality professional service.  The most recent tenancy was handled with their usual efficiency, tenants were found quickly and all the arrangements completed in a satisfactory way.  Staff are always polite and friendly but maintain a professional sYtandard.  I will continue to use Leaders as needed in the future.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/11/2012 - Ben C rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Helped us to find our perfect property and were very patient with us whilst we viewed quite a few along the way. They listened to what we were after and found us what we were looking for. 

Fees are reasonable compared to others and the whole process was painless and easy. 

Moved from one Leaders (Worthing) to another (Rustington) and have also used Hove in the past, and each time this has been the experience.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/11/2012 - LadyB rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Great service as always. Office of really friendly ladies always happy to help. My property has always been well looked after and never really experienced any problems. wouldn't hesitate to recommend to friends<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/11/2012 - John Thompson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have been looking after this and other of our properties since they oped their branch in Rustington. They have provided unfailingly excellent service. They handle tenant changes extremely efficiently, no landlord likes vacant periods and with Leaders these have never been more than a few days: just enough time to go do any repairs, etc. The tenants they have found us have all been excellent and treated our properties with respect. Better still tenants have tended to be long term (one tenant is now in his ninth year!). Periodic inspections are thorough and reports are very helpful in planning ongoing maintenance, etc. Daniel Pratt deals with on tenants requests and repair and completely understands the needs of both myself and the tenants: emergency work is handled swiftly and with a proper reagrd to price and quality of work. Checkouts are dealt with very professionally and a high standard is expected of outgoing tenants and negotionations over remedial works are always well handled.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/11/2012 - Rob and Ally rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We were very impressed with the service from Leaders.  We had viewed properties with a couple of other agents who seemed to lack knowledge of the property and area amenities.  Sam was very accommodating with viewing times and answered all our questions satisfactorily.  Sam also made the whole process of renting hassle and stress free.  We would recommend Leaders in Rustington to anyone.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/11/2012 - David D Pope rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Both Claire and Tim have performed a wonderful job for me in checking out my out going tenants and finding me new tenants with only a minimal period of vacation. The check out was carried out faultlessly and the referencing of the new tenants went very smoothly. I am pleased to say that my new tenants move in on Monday 12th November at a very acceptable monthly rent. Al in all a super performance.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/11/2012 - Simon Jacob rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have dealt with the Bracknell branch for nearly 5 years and I can honestly say that the team headed up by Sandra are very professional and extremely hardworking and polite. The branch are always happy to help and try to facilitate requests for paperwork and meetings whenever possible, I would recommend the Bracknell team to any new landlord looking to get a good network of knowledge and support behind them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/11/2012 - David rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have rented via Leaders Bracknell for around 7 years in total and they have always been excellent in helping and managing my rentals. A great team and would recommend them to any potential renter or buyer. Thanks!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - R Payne rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We are landlords by circumstances due to a weak housing market when we wnted to sell.  Ellie took time time to answer our questsions and was able to guide us through the whole landlord process. I would not hesitate to recommend Leaders Eastleigh to anyone who is thinking about letting a property.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - Mrs C Mangan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Josh Weller was the best Lettings agent we came across when searching for a rental house in the month before our baby was due. He understood our needs, our decision making process, and had the ability to think laterally for unobvious solutions. He was also personable, attentive, caring, and professional. If any of the best three or four houses he found for us had had a second toilet we would have become his client in the blink of an eye, and would have felt confident in him managing our tenancy. After meeting some other rather lackadaisical agents in Worthing we were relieved to meet Josh. His maturity belies his years, and we will come back to him first the next time we need Lettings.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - MHL, new to Sussex rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Of course the letting agent's primary responsibility is to the landlord, but for me as a tenant moving down from London and renting initially to get to know the area, Leaders made the process as smooth and easy as possible and James was very helpful.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - SC rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Excellent support on all our properties from the Western Road team - very prompt attention and follow up. They are pro-active on issues, they use good common sense to decide on anything urgent on our behalf. We have used them for over a decade<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - Sarah rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have found Rustington Leaders to be a very welcoming and helpful letting agency. At the time of staring the process of becoming tenants with Leaders my husband and I were getting married and they could not do enough to make the process go as smoothly as possible so we had one less thing to worry about. Even when documents came through slightly incorrect they made sure that these were corrected and sent out straight away. I would certainly recommend Leaders over the other two agencies we have been with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - Mrs D Y Hillyar rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been letting out my property with leaders with Leaders Crawley office for several years and have found all the staff to be very friendly and helpful. Any maintenance issues with the property have been dealt with very quickly by Lisa Kirby, one of the Property Managers, and at a very reasonable cost if I have been unable to visit the property myself. As I live several miles from the Crawley area this gives me peace of mind.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - Tallulah rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Ben to be very accomadating when i was lookinh to rent a property, i needed somewhere quite quick and good value and Ben worked really hard tp find me the perfcet place.
He is a great assest to the company and have recommend him to family and friends.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - Aimee rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Leaders staff to be very helpful and professional. They explained all aspects of my tenancy thoroughly, and the whole process was painless. Any issues that arose during my tenancy were dealt with swiftly and professionally.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - Nick Inkpen rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders were recommended to me by a close friend and I have been impressed with the proffessionalism of the team at Sarisbury inparticular the help I received from Karen and Sephie who have both delivered on all counts.  I would not hesitate to recommend Leaders to any potential or current landlord, I have every confidence that they will provide a bepoke service to accomodate a landlords requirements.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - D J LEWIS rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders keeps me, the landlord, regularly advised of all relevant issues at the property. Inspections are carried out regularly. It has a number of reliable sub-contractors to effect maintenance work. The attention given during one particularly difficult repair incident was exemplary. The staff takes a balanced view on which repairs are advisable and/or necessary so that expenditure is kept at a reasonable level. Advice is given on the evolution of market rents so that the landlord is helped to a decision at the time of rent review.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - Colin Brace rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Lynn manages our lettings portfolio on behalf of Leaders.  We have numerous properties in Brigton &amp; Hove and find that having one point of contact in a large successful company provides a more attentive personal relationship similar to that of a smaller operation but obviously with the benefits of a larger agency.  As a landlord with a varied property portfolio we often have situations which require creative thinking to find a solution and both Lynn and Leaders realise what is important to make ourselves successful as landlords and ultimately the benefit this is to them as a letting agent.  Leaders are very successful at matching particular proeprties with suitable tenants to ensure a good tenancy for both us as teh landlord and the tenants themselves.  We would certainly recommend using Leaders to other landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - dbrown rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very helpful , good communication and nothing too much for the brilliant agent that help us secure the property. Thanks so much Mr Glen Oliver<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - James rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used the services of Ellie and her team for many years and so I can comment knowledgeably about them. I am highly impressed with the team's thoroughness, professionalism and friendliness. Additionally, the staff respond to tenants' requests in a timely manner. As they are a specialist letting business, the staff are well informed about the latest rental requirements. I would have no hesitation in recommending the team to other landlords. I am a very satisfied and loyal customer!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Svetlana Robson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[They were very friendly and helpful when we were looking for a place to rent, provided all information in a very impressive format about the flat we rented from them. We live in the flat for 1,5 years now. The agency replied to all our inquiries promptly, dealt with request to repair faults efficiently.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Satish rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have had excellent experience with Leaders. Amie is always the first port of call with any queries.  It is indeed very reassuring to know that the property is being managed by a good company. We are delighted with the service we receive from Leaders and Amie in particular.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Hamayun rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having dealt with Leaders at New Road for several years, last month they surpassed themselves. As my brother in laws agents were unable to re let his house after a 6 week period he turned to me for assistance and Leaders found him tenants within a week. Instructed by him on Monday with the tenants moving in on Saturday. They were very helpful in providing useful advice in preparing the property for letting as well as responsive to all issues that arose.
I have found Leaders to be professional and courteous at all times and have no issue with recommending the New Road office as agents for landlords looking to let their properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - M Knight Carpentry Ltd rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am new to property rental as a landlord and cannot recommend Nicola Fuller at Fiveways Leaders enough.  The level of service I received was amazing and I was kept informed at every stage.  I would not hesitate to use Fiveways Leaders again.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Mr Crane rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very helpful and friendly office. I have let my last two properties from leaders and would recomend them highly . The staff are all efficient and helpful.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Elizabeth Siefers rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a customer of Leaders for some years now and my flat has just come on the market again for re-letting.  I use Leaders on a let only basis.  Michael Wilson has dealt with the re-letting and I found him to be a most professional, courteous and helpful young man.  Fortunately for me (and Michael), the first couple he introduced to see my flat took it immediately!  Leaders really go out of their way to make me feel a special client and most importantly take on board the kind of tenant I require for my flat, therefore not wasting my time with unsuitablel tenants.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - WDS rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders (Sarisbury) have been letting my property for the last three years, and have always been unfailingly courteous in their dealings with me. The branch manager Karen Arkell is very experienced. It is good to see familar faces whenever I have needed to visit the branch. Sephie Portwood has found good tenants for me that have looked after my property, and I have much confidence in her ability.
 I have had occasional disappointment over minor property management issues, but the important things are always done. To be fair, property management was shared with another branch, but due to growth (I think) is now done by themselves, and I have found Sarah excellent to work with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - JG rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders manage two properties for us.  they have always been efficient in finding tenants, in checking  that the properties are well-looked after and in alerting us to any problems and dealing with repairs.  Their charges are reasonable and we like the fact that they charge commission monthly rather than taking 6-months or a year's commission upfront as we have found with other agents.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Evie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders in walton are the only agent myself and my partner have used where we have had excellent customer service, continuous communication, honesty and loyalty to there customers.
I would highly recommened them to anyone looking to rent, we told there all of our needs and what our budget was, Ben the manager of the branch was extremely helpful in making sure we were always happy and satifised with the outcomes.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Dwhite rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I used leaders as a landlord. Experienced and professional staff found me a tenant very quickly with no hassle would use them again without doubt<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Kay rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The team - Sam Leone and Claire - have been tremendously supportive and tenacious thru a number of difficult situations.
Thanks ladies, your help and tenacity really appreciated! Kay &amp; Mike<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - W T Lamb Holdings Ltd rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having used Leaders before they were our first port of call when listing this property for rental.  The service was very good and within a few days we had two prospective tenants.  All paperwork has been dealt with on a professional basis and any issues that have arisen have been sorted with no trouble at all.  Communication with the Agent was via email and telephone and all queries were answered on a quick basis.  Would recommend Leaders Redhill to deal with any properties you have to let.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Sarah R rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders in Rustington have great customer service. I have been a tenant with them for 7 years now with three different properties and they have gone beyond expectations to make sure everything has run smoothly. They go out of their way to help and make sure you are happy in the property. 

The property management department are ways on top of things if you ring with an problem, they also respond to emails very quickly which is great for me as I am always on the go and find it easier to email.

I will be sticking with Leaders all the time I rent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Phoebe Watson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I requested Leaders to market my Penthouse property for residential let. From the very beginning Phoebe has been incredibly helpful in suggesting steps to be taken and also advising some very good traders to deal with certain matters I needed help with. The flat was eventually let via Leaders with Phoebe still been helpful even after the flat was let, the tenants moved in and the flat being managed by myself. I highly recommend Leaders, Phoebe showed true professionalism and at all time being very happy to help with no bother for any questions raised by me. Thank you Phoebe!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Dave &amp; Carla rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We received regular emails with suggested properties matching our criteria, of which our eventual property was one. Leaders were very helpful in arranging a viewing of the property the same day which is not normally possible due to the 24 hour notice etc, but they managed to schedule us in for the same evening which was greatly appreciated. Due to our work schedules and time constraints, arranging viewings with other agents had been troublesome but this was not the case with Leaders.

After viewing the property and deciding to submit our application, the efficiency in processing this for us was excellent. Our initial payments were processed immediately and we were kept updated on the progress of things at regular intervals, very reassuring after we had previous experience of an application with another agent that was handled particularly poorly in my opinion. The completion of paperwork was straightforward and we moved into our property as scheduled which we were very pleased with.

We have also had regular dealings with the Property Management division after highlighting a couple of &quot;teething problems&quot; once we had moved in. The nature of these were quite urgent and Leaders organised for maintenance to be carried out either the same day or the next which we were very happy with.

Overall I would certainly recommend Leaders to a friend, in particular someone letting for the first time as in our case as they make the process very simple and straightforward. We are never afraid to pick up the phone and call them even for something that might be seemingly trivial as they are very helpful and prompt in their responses.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Mrs G rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders Rustington have a team of fantasic, freindly, professional members of staff who are 100% dedicated in finding you the right property, tailored to your personal requirements at the right price.  My family has been with them for a year now and I would absolutely reccomend them to anyone.  We found them to have the best service of all of the agencies in our area!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Luke rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Just a Fantastic agent! You call explain your issue no matter how big or small and they sort it out. Very professional but caring at the same time. Have recommended them to family and friends.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Tenant Rob rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Rented thought leaders for a couple of years now and always found then helpful and friendly. Have rented through them twice now and both times it was straightforward and hassle free. Check out of the first place was fine, couple deductions for cleaning but fair so agreed and deposit was returned quickly. See lots of reviews on agents about massive deposit deductions but if you leave a place filthy what do you expect ! Have rented in the past direct with the landlord and had all sorts of problems including no heating for 4weeks on one occasion but never had any issue like this with leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Leaders rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been letting our Property through Leaders for two years now and have found all there Staff to be most efficient and helpful in all our dealings with them.

They have maintained a trouble free let for us at all times and we cannot recomend them more highly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Paul_Gemma rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[In December 2011 we rented our property for the first time due to my job being rolcated to Asia. We were unsure of the process and what to expect.

We rang Leaders and another couple of agents. Gail Scannell from Leaders was the first to come and appraise the house. She went through the property, took photos and through general conversation it was apparant that she knew the local area well. This gave us confidence. In addition she was very professional, took time to answer all our questions and went through their service and the various options that we had.

We were very happy with the level of service we had received so we decided not to entertain the other agents. 

On signing up, Gail helped us through all the paperwork and various certificates we needed to provide. Bearing in mind it was approaching Christmas, we had a number of people through the door thanks to Leaders. We had our first tenant in just before Christmas, which was perfect, as we were relocating in January.

We signed up for the fully managed service and have not regretted that decision. When we had our fence blown down by strong winds in the winter Leaders sorted the whole process for us. 

Our tenants then decided to move out in the summer so we were left facing the prospect of an empty property and being 7000 miles away! However, Gail once again came up trumps and found us new tenants who moved in 5 days after the previous ones had vacated. It felt like we had won the lottery!

Unfortunately, the previous tenants left the property in a less than desirable state so a claim is currently being made against their deposit. Leaders have stepped up again and have submitted the claim on our behalf and are fighting our corner for us. It takes a huge weight off the shoulders when you have someone working for your interests that you trust. 

We have been in constant communication with the Burgess Hill office recently and we always get very prompt and informative replies to our emails, from both Gail and Sarah.

Overall, I rate the Burgess Hill branch very highly and would thoroughly recommend Gail and her staff for their professionalism and efficiency. I trust her advice and recommendations and she has not let us down. We are very grateful to her and her team. Leaders must have many clients in that office but they way they deal with you makes you feel like you are their only customer. It is exceptional service and I look forward to our relationship continuing in the future.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/11/2012 - Leaders rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been letting our Property through Leaders for two years now and have found all there Staff to be most efficient and helpful in all our dealings with them.

They have maintained a trouble free let for us at all times and we cannot recomend them more highly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Jean rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I had experienced very poor customer service from the rental agency that I had used for several year. I noiced an advertisement for Leaders inthe local press and I decided to contact them with regard to moving my business to their agency. Right from the word  go I found the first point of cantact with the Weybridge Branch of Leaders to be thoroughly professional.  Amy followed up the call by  visiting my property very swiftly and after giving an appraisal of the rental value I decided to allow them to take my flat on their books. This was an easy process and i have to say that they have found me excellent tenants who have taken good care of my property. If ever I need to contact them there is always someone who is interested in any query I have. I would sincerely recomend this branch to anyone.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Nigel b rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have found the staff at Leaders to be extremely helpful both in securing my flat and in dealing with the slight problems since. They are very efficient and friendly and I would recommend them to anyone.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Elisabetta Carlucci rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been letting my properties through Leaders for a few years now  and of all the other agents I have tried I find them to be  honest, fair  and helpful when problems arise. It is important to have somebody trustworthy who helps you manage your properties when you live abroad and I know I can turn to Tim for any problems and get a sound advice. I would certainly recommend Leaders to others.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Ewlandlettings rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have always provided me with an efficient, timely, professional and reliable service as my residential letting agent. Since April 2012, the Fleet office has handled three change of tenancies with utmost customer care to both landlord and tenant - thank you Debbie, Debra, Caroline and Zoe - keep up the good work.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Denise rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have been managing our property in Rustington for four years now, They have always dealt with any issues efficiently, and are friendly and helpful at all times. If I need to contact them Dan always knows who I am, and as our property is quite near to the office he knows it well.
As first time Landlords Dan and the rest of the team have made the experience trouble free for us and we are very grateful to them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Patrick rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Following initial discussion on the telephone I met the agent at the property and was shown around. I needed to make a decision quickly as there was a waiting list, and was given excellent information about the documents and initial funds I would need to retain the property. Once agreed I met with the agent on the moving in day and was taken carefully though the documentation and the contract. After this the agents were very helpful, and informative, including for the 3 month inspection.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Clive rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Claire and Sam provide an excellent service that clearly takes account of the best interests of both the landlord and tenanr. They are proactive in addressing any reported problems and stay with a case until completed. Friendly, helpful and considerate service is always on offer, meaning that I have peace of mind in being well looked after. I can thoroughly recommend the service that they provide.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Happy landlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have had my property with the Rustington Branch for a number of years, and have found all of the staff that I have had contact with to have been most helpful and up to date with information. Three years ago I had the misfortune to suffer an absconding tenant, Mr Stacey, with his staff dealt with the whole situation, and very quickly found a new tenant.
I recommend the company.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Joanne Darroch rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Joanne has given outstanding service to my wife and I in dealing with a very unpleasant neighbour in our block of flats requiring very special skills to find suitable tenants and giving sensible advice on how to handle the situation. Along with 2 other members of staff (Lynn Gates and Yanushka Bagiolo) Joanne has also been superb in giving advice and assistance in the renovation of 2 of our flats to attract high quality tenants. We have been customers of Leaders now for 12 years and have never had cause to complain.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Adam Everard rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have actually just finished the sale of my last remaining flat in the property managed by Ami at the Croydon branch. During the years Ami has been looking after my property I cannot sing her praises highly enough. From accurate reportage of maintenance issues to programmed works such as gas safety checks, she applied a cheery attention to detail throughout. Over the last year as I have been disposing of my property, her help has been beyond the call of duty.She has happily liased with my appointed sales agent as to access for viewings even when she knew that the property was inevitably being sold and branch buisness lost. She has continued to help me by producing copies of documents of help to my sales, even checking back into archives of flats that she no longer looked after.I have managed our family property rental company for over 10 years and can say that I have never worked with anybody in Property management that is as on the ball as her.Thanks Ami!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Annie Railton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I highly recommend Leaders as letting agents. I used them amongst others when looking for property as I was moving from Cornwall to West Sussex. Mary in particular was helpful and informative, having to rent property mainly on an arms length arrangement  and within a tight timescale was not easy. But she kept me in touch with progress, worked around my time commitments and on the day of my move, after a horrendous journey up from Cornwall, even made my dog welcome in the office. Any issues I have since with the property have been dealt with by Leaders quickly and with the minimum of fuss.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Landlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I've used Leaders in Fleet for a number of years &amp; always received a great service. Having used other letting agents in the past, not all in this area it is very nice to deal with people with good old fashioned common sense, especially when dealing with tenants leaving. Any issues that have arisen have always been dealt with swiftly &amp; its nice to feel confident that your property is being looked after. When I ran into some difficulties &amp; considered selling my property Zoe offered a sensible solution tht allowed me to carry on letting. My only one critisism would be that they send out lots of paperwork but it it certainly can't be said they don't keep you informed. Keep up the good work<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Debbie Nugent rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having had bad experience with 2 local estate agents , we were very impressed with the speed and communication regarding our letting, Sam was brilliant every step of the way . 
And now as soon as there is a maintenance problem , my call is dealt with and engineers are here with in a day 
Very impressed and I'm confident this will carry on .<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - CS rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Phoebe, Emma and David have all handled our properties with efficiency and professionalism. They have been very informative when it comes to assessing approximate  monthly income on all the properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Store Property Investments Limited rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders Rustington Branch have been letting and fully managing over 10 maisonettes and flats for our company since 2009 and we have been very pleased with their performance at all levels.  When issues arise they are dealt with promptly and professionally and the accommodation is managed to a very high standard which maintains income by minimising tenant movement and void periods.  The staff are very helpful.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - FSG rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a client of leaders in Fleet for nearly 10 years. They have always provided a highly professional letting service and I have recently upgraded to &quot;fully-managed&quot; as well as adding a further property to their managed portfolio.

It would be unfair to pick out any one of the Leaders staff for special praise because all of the people I come into contact with appear willing to go the extra mile; letting agents, inventory clerks, accounts staff and property management - a first-class service.

Nothing is perfect, it has gone wrong before when we had a particularly poor tenant (placed by Leaders) who caused significant damage. However, the eviction process and subsequent clear-up and re-letting was handled admirably and I'm sure this was an isolated, unfortunate incident.

Keep up the good work, I can sleep peacefully in your safe hands.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - nick rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This agent stands head and shoulders above other agents with whom I have had dealings. Their moving in procedures (contract, opening meter readings, provision of necessary documentation etc) were all competent and professionally dealt with and since then any maintenance issues have been dealt with promptly and efficiently. All members of staff with whom I have had contact have been friendly and helpful. I would not hesitate to recommend this agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Mark Newton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been with Leaders for over 6 years and have always found their level of service for both myself and the tenants exemplary and offer a fair and professional service that meets the needs of both the landlord and tenant rather than sitting on the fence which is a path that too many agents tend to follow. I would not hesitate to recommend them to any prospective landlord, (or tenant for that matter).<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Edward rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I always find lucy very helpful she always rings me back when I leave a message. 
I do not seem to have had any problems since I have been with Leaders.
The tenants that hve rented my property have looked after it so it must be the way leaders select their prospective clients. 
No complaints.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - tori hunter rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have been my agent for the last 3 years, they have been amazing at finding new tenants for me and have always kept me informed every step of the way.  They have been brilliant at following through with the checks and chasing up work that needs to be done. The Rustington branch are very warm and welcoming, they remember you even though they must see hundreds of people a week. I would highly recommend them as a letting company  and will be using them for many years to come.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Corinne Nagle rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders of Rustington have managed my property for over four years. I have found them courteous and efficient in all my dealings with them. They have found tenants quickly and I have rarely had the property empty. If work is required on the property they have found local workmen to do the work and I have been happy with the costs of the work undertaken.  I am very happy with the service they provide.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Landlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have let my property in Fleet for a number of years, originally with the Estate Agents I bought it through. I have been most impressed with the service that Leaders have provided since they took over the rental portfolio from the previous company. They have always given me sound advice and the fact that I have had neither prolonged periods of non-occupancy nor problems with troublesome tenants says much about their judgement and efficiency. I do not live near to the property and have often had to rely on Leaders staff to organise tradesmen and suppliers to attend my flat and I have always been impressed with the service (and reasonable rates provided). On the odd occasion when I have been present when work was being done it has been interesting to note that the individual tradesmen also spoke highly of the way Leaders Fleet staff interacted with them. I would particularly commend Debra Barman who has been my main point of contact: not just for her efficiency regarding the routine (but vital) aspects of running a tenancy but for her initiative and judgement when the unforeseen has happened (in one case a water leak which affected a neighbouring property). Many people can impress with their attitude and effiiciency when things are going well but it is when things go wrong that, especially as a long-range landlord, you need experts like Debra whose judgement and preparedness to go the extra mile really count.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Peter Borrelli rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been using Leaders Agents for many years since they took over the previous company Principals.I let 3 properties through them and always found them very efficient,reliable,fast and friendly and would never consider moving away from them. I would definitely recommend them for tenants or landlords!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Mrs Grieve rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders at Waterlooville have been my lettings agents for 4 years , and they fully manage two properties. Claire has helped and advised me through the whole  process, is vey efficient,  is very knowledgeable and friendly. Her team have dealt with queries or maintenance issues quickly and effectivly , and are all very friendly. When one tenant moved out recently, they found another couple immediately, and have always found reliable tenants .  I really recommend Leaders Waterlooville to other Landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/11/2012 - Jason B rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[In the 5 years since letting my first property through Leaders in Redhill, I have been thoroughly impressed with their Lettings &amp; Management service. The staff are well-led, enthusiastic, proactive and extremely capable. I've never had a reason to doubt their professionalism. I am particularly impressed with the way they handle tricky maintenance issues (advice - choose your development carefully!), keeping both me and my tenants well informed of progress.  My measure of their success is their ability to select quality tenants, whilst keeping void periods to a minimum (I have had none). Great work Leaders!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Gareth Jones rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders for at least 10 years and have never had a single problem with them. Their communication is always good and they are always very prompt when replying to my e-mails.I have no complaints at all and can't think of how they could improve as the overall quality of service is always excellent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Ian Purdie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Ian Cope and his team at Leaders at the North End branch in Portsmouth have provided tenants for my property for over 12 years.
They are at the end of a phone for advice &amp; keep me updated on current legislation &amp; good practice. Any outstanding issues are dealt with swiftly &amp; I am kept updated.

I was apprehensive when a long term tenant recently left but was delighted when a suitable tenant was found within a few days as a result of prompt marketing and after office hours visits to the property

They are professional and seem to go the extra mile to provide good service<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Peter Hepworth rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have 4 properties with leaders fo10 years and during that time i have always found them very professional in managing my properties on a daily basis and also finding new professional tennants very quickly.
I would highly recommend them to new or existing landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - AJones rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am delighted to recommend the team at Leaders Rustington.  I have had my property let through them for just over eighteen months now, and throughout they have taken pains to ensure I am kept informed and up to date with everything that has gone on.  I had a small drama with some water damage to the bathroom floor shortly before one set of tenants was due to move in. Leaders had it all sorted out within a very short space of time, with minimal drama or fuss for me.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Jonathan Lyne rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been using Leaders for around 10 years. During this time they have always completed their primary role - to rent out my property quickly, for a fair rental once it becomes vacant. They also keep me informed about the condition of the property on a regular basis, and organise repairs in a timely manner.
I have always found the staff at my branch to be polite and courteous as well as reponding quickly to any issues.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Martin Pryce rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been very impressed with the entire team. Sam dealt brilliantly with arranging contractors and quotes and overseeing work to the flat between lettings resulting in the lettings team securing a tenant within 48 hours of completion of the works. They have a commercial and pragmatic way of doing business and are always prepared to &quot;go the extra mile&quot;. I would not use anyone else to manage our flat.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - leaders rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have managed properties for me for over 3 years.
They have been very prompt in finding new tenants.
When anything needed attention at the property they
dealt with it immediately.
I would thoroughly reccomend them to any prospective landlord
and any new tenant.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - TimFrere rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We spend a lot of time out of the country, so having a managing agent that looks after the property well is essential. Leaders have been prepared to 'go the extra mile' to keep the tenants (and therefore us) happy when problems occur.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Julie Pearce rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders at Rustington have managed my property for a number of years.  They are always helpful and willing to go the extra mile when issues are raised.  I would have no hesitation in recommending them to others.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Ron Kirby rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Claire Bailey and her team, who have handled the property for some years now, are extremely efficient and friendly, don't panic and use commonsense in all matters. 

- Ron Kirby<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Jillian wilson rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I inherited Leaders when they took over the agents with whom I previously dealt.  Leaders have performed well so far as I am concerned.  They use e.mail a lot, which is good.  I have eight properties which they manage and I have no complaints.  They find tenants speedkily when one becomes vacant.  Not that I do have many voids.  Tenants usually stay  in excess of 4 years.

If I call at the branch, I always receive a happy welcome. Those people to whom I have recommended Leaders report back favourably.

Their accounts department is is reasonably swift, even if sometimes, I have to unravel the arithmetic.

Leaders take the worry out of letteing for me.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - georgette rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I rent this flat since 7 years soon and because I got serious problems with this flat, specially when a landlord decided  the demolition of the basement flat without authorisation,I  can say that &quot; my Property management Team &quot; is EXCELLENT, WONDERFUL always HELPFUL with me , REACTING quickly with all my problems, always present for me.
They are such a lovely Team and intermediary with my Landlord Michael.
Always listening to me and giving me a response in the same day .
Because I am French and I remember it wasn't easy at the biginning for me so ...... a big big big thank you to this particular Team. Georgette Leveau<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Rachel rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I was looking for a property through Leaders and I always found them happy, friendly, helpful and very professional, even more so when I found a property through them. I have now bought a property with a different agent but I would highly recommend Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Michelle Copping rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been letting for some years now and have always used Leaders of Waterlooville, mainly dealing with either Jill or Claire.  The service is impeccable, always prompt to answer the telephone, will always return your calls if they are busy, nothing is too much trouble.  They have delivered a first class service whenever I have had to let a property, from finding the right tenants to help with the inventory and other aspects such as the energy performace certificate. They are not only efficient from the start to the end of the process, but they are professional throughout. I would recommend their service to anyone thinking of letting their property.  Above all they are extremely helpful and are a mind of information regarding the lettings business.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - flo15 rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I could not have asked for anything more from the staff at Leaders, Bracknell. They were both friendly and polite while remaining professional. I left there with all the information i neede feeling very relaxed and confident. I would recommend Leaders to anyone i know wanting to rent amproperty.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - sampson1 rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This agent was very helpful in assisting myself my partner and our baby on finding the perfect place to get us settled as a family. I was a little bit cheeky as i wanted to make sure the place had a garden and 2 bedrooms still within our budget. Ben and his staff spent time finding the right place for us and rang us everytime a suitable property came available. We are very happy where we are living and if we decide to move in the future we will be sticking with leaders- walton branch to assist us.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Charles Timberlake rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have two houses that have been let and fully managed for eight and six years respectively.  It has been a pleasure to have been associated with this company.  All members of staff at the Gosport branch without exception have been efficient, friendly and courteous.  I have had a succession of excellent and considerate tenants, and I believe this is due largely to the way they have been treated too.  I am kept informed of all issues; advice, help and support is always available; and where maintenence has been required I have been happy and confident to accept the staff's recommendations for work to be carried out.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Tim from Brighton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Phoebe, Emma, David and the team have looked after us for several years.  They provide a great service, and are a delight to deal with.  They go the extra mile in finding the right tenant for us and the particular flat and we would not hesitate in recommending them to other landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Mr M rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Claire and all at Leaders were excellent in helping me renovate and rent my father's property when he had to go into a nursing home. Since then Jill has been my usual point of contact and has dealt with all problems and issues promptly, efficiently and with great good humour. I am very happy with their service to date.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Laura rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Amie has been excellent since I moved in, so helpful with any questions or issues I had and always quick to respond. I would recommend her to anyone if they are looking to rent. 
The flat I got through leaders is excellent, in really good condition and I will be sad to leave it!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Carol Swerling rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Gail and her team at Leaders, Burgess Hll to be incredibly helpful and at all times professional in letting my house in Hassocks. She always went 'the extra mile' and I am very happy with the service I received - I shall continue to use them and would recommend them to other landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Mr Cooling rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders found a tenant for my property on an intro only basis and I found Sharon Dhillon and Claire Blackman very professional in all dealing from start to finish to make the whole process very stress free. I would highly recommend Leaders in Lewisham<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/11/2012 - ryan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[as a tenant of leaders i really enjoyed their managed service. i had a few problems with the old building i was renting but scott and ben ensured problems were sorted as quick as possible, subsiquently i have let another property through them and am continuing to enjoy their service<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/11/2012 - RTC87 rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Always friendly and very helpful, I will definitely use again. An excellent service and would recommend to friends and family.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/11/2012 - john rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[this agent helped me find tenants quickly and efficiently as i am an older man and not in the know the staff took their time explaining everything to me more than once and were very patient. They gave me lots of advice and really looked out for my best interests<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/11/2012 - Godders rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have always found Leaders honest, professional, helpful and committed. Gail always makes herself available when we need information or help of any kind - even when she is busy in other branches or with other matters/clients. Rebecca keeps us in the loop with all developments. The agency in general are always responsibe to any queries and get back to us without delay. We have never been without a tenant for any length of time and where things might go wrong re prospective tenants, Leaders always work hard to redress this. We always have suitable tenants viewing our property and these are thoroughly vetted and monitored. We are always informed of any repairs that need doing and are confident about the care of our property. They are our preferred agent and we enjoy working with them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/11/2012 - lee rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders were very helpul in finding me a property they helped iron out any little issues and kept im comstant contact, all of the staff are friendly and approachable.  Would use  them every time if I could<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/11/2012 - Loopylou rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have always been professional and helpful. They are proactive in finding tenants and resolving any problems that crop up.  I would not hesitate to recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/11/2012 - blecore rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been buying flats, refurbishing them and letting them in order to provide a pension income since 1998. These flats have been in various parts of the country including, Manchester, Cambridge, Basildon and Bracknell. I have always used managing agents but have often had such poor service that I have gradually sold off those where I could not find a good agent. However, Leaders in Bracknell have always given such excellent service that I have managed to keep my Bracknell flat let with an absolute minimum of involvement and hassle. Leaders act in the completely professional, businesslike way that we might expect but, in my experience, rarely receive from managing agents. If there is a problem, they contact me immediately. When I ask for action to be taken they arrange for it to be done and keep me informed of progress at all times. If I contact them about any aspect of the let, I get a an immediate response via phone, email or letter, whichever is appropriate. They have managed quickly to find a new tenant whenever one has left, so void periods have been minimal. I have no hesitation in recommending this agent and the helpful, friendly and knowledgeable staff to anyone needing an agent to manage their property.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/11/2012 - Julie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This agent was very proactive in finding me a tenant when instructed. They found me a tenant efficiently and their referencing is very comprehensive compared to my previous agent. Paperwork was all done very quickly with no mistakes. Staff are very friendly<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/11/2012 - Ahmet rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I Have had the best service possible from this branch  and would use them on more than one occasion .  
they are very professional.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/11/2012 - Harding rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found the staff at this branch very helpful and could not do enough for me<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/11/2012 - Jason &amp; Lorraine Hallewell rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We went to Leaders because we needed to move home after 23 years. Another estates agent in the same location kept messing us around and sending inappropriate properties to view. We spoke to Ben on the Tuesday 9th October , we saw 2 properties on Wednesday 10th October and then the one we took on Thursday 11th October. All transactions have gone extremely smoothly , the service from the whole team at Leaders in Aldershot has been exemplary. Ben listened to exactly what we required and between him and his manager Sherrilynn that got it right immediately  They were extremely patient because it was very difficult for us having been lived somewhere for 23 years. We would like to thank all the staff there, Laura was excellent as well. In fact all of the staff were, We would highly recommend them to anyone looking for a property.
 Our son is also in a flat found for him by another branch of Leaders and he had told us to use them as they get results fast, we didn't think that fast, but here we are today about to move into our new home.
 Many thanks to everyone there. 
Jason &amp; Lorraine Hallewell<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/11/2012 - Rachel rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have rented two properties through Leaders Burgess Hill  and they have been so helpful both times. When looking for a property they had the most choice and their website is very good.

On the rare occasion I did need to contact leaders re: a problem in the house, it was dealt with straight away. 

I have been extremely happy renting with Leaders and would recommend using Leaders Burgess Hill to anyone looking for a good property, friendly, helpful staff and the most choice of properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/11/2012 - Guy Frazier rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders took this flat which had been on the rental market with other letting agents and immediately the following day after instruction arranged several viewings and acheived the full rental value.The flat had been marketed by another local agent for 4 weeks with no success.The manager Gail Scannell did the successful viewning herself in the evening afer her branch was officially shut.The Leaders service was professional at all times giving tenant feedback.The back up administration was also concise and quick.Bravo Leaders I shall be using you again and again<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/11/2012 - Janet &amp; Cyril Kennett rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We are Landlords of properties in the Brighton area and have nothing but praise for everything that Leaders have done for us. We were complete novices in the beginning of our venture into the lettings market and the staff at Leaders have guided us brilliantly along the way. We have encountered some difficult problems in the past and any questions or advice that we have sought have always been dealt with by expert and speedy advice for which we are more than grateful.  We have built up a trusting relationship with all the staff and therefore we use them solely to market our properties. We cannot praise them enough and would recommend them without hesitation.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/11/2012 - Larry rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have delt with Leaders Walton on Thames since they took over my contract when they bought out the last agents. I have to say that the new set up with new manager and staff is excellent and the staff are very helpful. they have recently found me a new tenant and all has gone smoothly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/11/2012 - Lucy Taylor rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used leaders western road for the last three years to privately rent and am constantly impressed with the team! 

For each property I have received  a personal and friendly approach both from Phoebe and Emma and the wider team. I have felt rest assured as though all of my needs were understood and more than met.

I have rented via other agents previously but have not come across such a good lettings agent.

The team on many occasions have collected me from work on multiple occasions to view a flat and this speaks volumes to me!

Thanks to Phoebe and Emma for all of your help. Kevin and I are very excited for our next move!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/11/2012 - dbd2086 rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Adam provided us with a very good, professional service and endeavoured to show us around properties that met our needs, and as a result we ended up moving into the flat we are currently still in (approaching our 2nd year of tenancy) which as you can tell by the duration we have lived there is exactly what my girlfriend and I wanted.

Whenever we have had any questions regarding the property Adam has always responded very promptly and has been very informative. I have already recommended several of my friends searching for property to go to Leaders, Western Road and ask for Adam as he has been probably the best, and most honest letting agent I have dealt with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/11/2012 - Brent Hills rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Steve Love assisted myself and my partner in finding a rental property in Brighton. Steve was fantastic! He brought a down to earth attitude to our meeting and to the viewings asking us the right questions to help us understand what we wanted out of a property.This is the first time that my partner and I have looked for a property on our own so we were nevous about what to expect - Steve really put us at ease and made us laugh along the way. Leaders as a whole have been really great and the process has been so straight forward. The referencing process was very easy too and our referees did not ahve to take too much time in confirming the information etc. A great experience.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/11/2012 - Louise P rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The last three flats i have lived in as a tenant have been found through Leaders Western Road and over the last 5 years i have found them to be very competent, knowledgeable, and efficient. I would always try this branch first if i need to find a new home. They have treated me as a valued tenant and the applications have always gone through smoothly with little fuss. I hold the Branch Manager, David Thorne, in especially high regard, due to his professionalism and helpful and direct attitude. I also found Adam Hills to be extremely helpful and efficient as he dealt with my last move into my current flat, and he was always on hand to answer my questions and liase quickly with the landlord. Overall i would most definately recommend Leaders if you are looking for a very good agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/11/2012 - Geoff Heath rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have flats in the Haywards Heath area and have used Leaders for around five years

They have always found excellent tenants whenever letting is concerned

Back up is professional and efficient

Very happy with them<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/11/2012 - Anne rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have just started renting a property out with Leaders in Waterlooville with the team managing the process of finding a tenant and then taking over the day to day management.  In all respects this has been painless. The property was rented out in less than a week and any queries from the tenant are fielded by the Waterlooville team.  They then come up with the solution while keeping me informed 100% of the time.  If you want headache free property management then I can't recommend this team highly enough.  Many thanks!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/11/2012 - LJB rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I would like to thank Leaders (Southsea) for a helping my find somewhere to live so quickly, I did not have a lot of time left to find somewhere but i found the whole process with them very easy. From registering, viewing properties and moving into my new home. I found all the staff at this office to be very professional, quick to respond to my questions and generally always willing to help throughout the process. I would also would like to thank the 'Property Management' team for all their help with the little problems I had on occasion through my tenancy. They were dealt with quickly with minimal fuss and the staff kept me up to date with any progress.

I would not hesitate to use Leaders again if and when I need to rent again.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - Jackie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Right from the very outset I was impressed with the professionalism and courtesy that I received. As a result the whole process of renting a flat was stress-free and smooth. I particularly appreciated having a named person who dealt with me personally and was always ready to give me advice and support.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - Chris and Carole Bourne rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We went into Leaders on a Friday and they had two tenants by Monday . Two weeks later the tenant moved in . All professionally handled with only minimum reference back to me<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - John Smith rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Agent and office staff very professional and knowledgeable about their local marketplace.
 They protected our interests , both financially and legally and at the same time brought good quality prospects to the property.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - Ruth C rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[From our first enquiry to the day we exchanged contracts and beyond, I have been super impressed with Leaders. I was very nervous about renting, as I have always previously owned a property. James Bambridge the agent with whom we dealt,  calmly and patiently allayed all my fears. Any request we made was handled instantly. The property had not been left in great condition by the previous tenant and within 48 hours had been restored, by the property management team, to an immaculate condition. I cannot praise Leaders enough and feel so lucky to have found them and this gorgeous property.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - Adrian rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We had a serious problem arise a few days before we were due to move into our new home managed by Leaders. Both James and Louisa were our primary contacts at the Chichester branch who smoothed out many of the rough edges that finally allowed us to move in. Without the help and understanding of the branch none of this would of been possible at our current address. We've had a great experience renting with Leaders (Chichester) so far and found all the staff to be both professional and helpful. Recommended if you are looking for a home in their area. A+++++<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - Krugerr rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I recently used Leaders Lettings Basingstoke to help facilitate a move to the area. The branch was clean and well presented, and I was instantly greeted and assisted by the staff. She listened to what I was looking for and suggested a number of properties. I also received some property information via Email that was directed at what I was looking for. I have found with other lettings agents that they just spam you with properties, not bothering to personalise it.
I arranged a couple of viewings, the agent was early, polite, and answered all my questions about the property. 

I must say, of all the lettings agents I have used, this branch was fantastic. I felt like they were attentive to my personal requirements, they seemed genuinely keen in making sure I got what I was looking for. Recommend them to everyone.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - H Nasif rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Ive found the team at Leaders, Burgess Hill to be dedicated, professional and courteous in all of my dealings with them. They have gone above and beyond the call of duty and when I was faced with unexpected challenges, have been there to offer advice and support. All of my calls to the office have been dealt with in a timely manner and they've always responded to messages and emails. The inventories and checkouts have been detailed and professionally written up. The agent has been excellent as go between me and my tenants. They've always represented both of us fairly and treated us equally, which I think is important. I'll be a landlord for the foreseeable future and have confidence in the services offered by this office. So I'm staying put!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - Kevin Ardagh rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We always call on Leaders at Burgess Hill on a finder only basis for our rentals.  They have a good solid base and presence in the area, great premises which are easily visible and in the High Street and a professional but approachable manner.  We have always found them, efficient,  extremely helpful, flexible and will often advise on non &quot;finder&quot; matters.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - emilybunny rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders are one of the most professional agents i have dealt with. I use Leaders on a tenant find basis and found them to be polite and speedy. I have found that i am always able to speak to someone on the phone.  They have dealt with tenants very professionally on my behalf and all the paperwork issued is clear and concise. The staff members are always very helpful and facilitated the relationship between my tenants and I excellently.  I would certainly recommend Leaders to any landlord wanting to let their properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - S Davidson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found them very straightforward and professional. I would definitely use them again and have no hesitation in recommending them to others.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - May rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I used Leaders as a letting agent to rent a property in Walton. The application process was easy and there was hardly anything I had to do. All queries were dealt with really quickly and efficiently. Leaders informed all the suppliers about my moving in date and contact details so all I had to do was set up Direct Debits.
During my tenancy, I received prompt replies to all my queries and all faults/repairs were dealt with immediately. I was constantly updated on the progress of repairs, too. We had regularly inspections which were helpful to bring up issues.
I would definitely recommend Leaders as a letting agent, as they make life really easy. Staff are also really friendly and are keen on helping you sort issues.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - CD rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I could not disagree more with the below review. I have used Leaders in Southsea for years and have found them to be helpful, knowledgeable and very professional. I have a large portfolio of properties and would not use any other agent, certainly not the ones mentioned in the below review, they are cowboys compared to leaders. I think the below landlord has a very sour taste in his mouth after being taken to court. Leaders are simply the best and I honestly cannot fault them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - Mill Lodge Estates Limited rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have a portfolio of 14 properties which Leaders Limited in Reigate and Redhill have managed for us for over 10 years.
We have always found them to be extremely professional and efficient. They have found reliable tenants for us. Many have been with us for several years. In between tenancies we have not had long periods where the property has been empty. The service and regular feedback from them has been excellent.  We have already  recommended them on many occasions to other landlords.
If you use them to let your property we are sure that you will not be disappointed.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - jonquil humphreys rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I dealt with Sharon Dhillon (a junior member of staff) and Claire Blackman (her manager) and found them both to be very helpful and professional when I was looking for a rental property for my son earlier this year.  They made the process far less stressful than I expected!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - Carolyne Whitworth rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have been very helpful and efficient in letting out my 2 flats.  I have been very pleased with my dealings with Charlie and Becky who have been extremely efficient in rolling out all the necessary paperwork and have dealt promptly with any queries I might have had.  I do think communications have been very good - prompt and courteous - and I have found as a novice landlady they have been supportive and have managed the whole process of advertising, showing prospective tenants around, and ensuring all the usual checks as regards suitability of tenant, as well as making sure that I am fulfilling all my duties as the responsible landlady.  I would definitely recommend Leaders to anyone considering letting out their property - they are reassuringly professional to work with and have that vital in-depth knowledge of the lettings market.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2012 - Nick rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I'm new to renting and didn't have a clue on who to use locally. I decided to use Leaders, really, as they were the first company i saw.
I'm glad i did. Whilst not being able to compare them to anyone else, i can say that from the first phone call, to the first time i went to the branch, to the first viewings, i was given friendly service and advice from the staff there. They helped to find the right place for me, giving me plenty of choice.
I'm now happy in a nice flat and will be there until such time as buying becomes affordable!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/10/2012 - Jenni Brown rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have recently put my property on the market with Leaders in Basingstoke and have been really impressed with the service I have received so far. They have been quick to respond to all of my queries, the staff are very  friendly and I would strongly recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/10/2012 - Justine rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have never been a tenant before so this was a completely new experience for me.  I feel that it is important to say how such a big decision and process was made so much easier by the brilliant James, Louisa and Holly at Leaders (Chichester).  From the moment I rang the branch, they were extremely helpful and took time to answer all my questions and any property queries I had.  Once I had decided on a property they kept me informed of all the various steps in the process and were in touch, with the owners, to clarify certain issues.  I cannot praise the excellent team at Leaders enough and would highly recommend them to others.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/10/2012 - PORTFOLIO LANDLORD rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I cannot believe all of the wonderful reviews regarding leaders letting agents please read the last two pages of the reviews   they are the only honest reviews.  My experience with leaders southsea. I gave leaders the first three of my quality student houses to market and fully manage. I found vanessa potter, the branch manager to be uninterested and lacked any form of motivation. The odd viewing did take place at which point i instructed another agent to market them aswell with great success. Leaders did supply me for a short let, three tenants. When it was reported to leaders that 8 people were living in this house they did nothing. When they stopped paying the rent i personally had to sort it out. They also could not deal with any maintenance issues and failed to deal with my claim for damages. Michelle brown did fully manage one of my six bedroom student houses, of which was so bad, i had to take over the maintenance myself as she was unable to deal with it. The person dealing with my checkout of this property had the literacy of a five year old of which i was charged a £2,000+ fee for this service. I sacked leaders on the grounds of gross incompetence at which point leaders decided to sue me. The pre-trial hearing in which miss potter, ms brown, cathy valvedere (area manager) and carol charge (a director of leaders) attended at which they refused to speak at this hearing which led us on to a full hearing wth the same four attending again. Carol charge, argued in court they were not responsible for the garden which had overgrown to a height of six feet and full of beer cans and cigarette ends. The incident when the students moved out of the front forecourt being filled with food waste, old clothes, household waste, tampons and used condoms. Photographs of this were supplied to paul weller, the managing director of leaders but we never got a response from him. After leaders had been sacked from this property they then started harassing my student tenants for the rent, when this failed they went after the guarantors, one of these being a timid lady, they tried to get her black listed for finance.I did try to resolve this with cathy valverde but she refused to come out of her office to speak to me. Having gone through a full court case of being sued by leaders, the management from the bottom to the top was only interested in sucking as much money out of you as they can and indeed they even tried for interest which was declined by the judge. In 35 years running a very large property portfolio i have never come across such a shockingly incompetent, totally uninterested, unmotivated, gutless company as leaders. I would like to thank. Tenant network, southsea, and days lettings, southsea, who have now taken over our southsea and fareham properties and let co, park gate, who have taken over all warsash properties without a single incident which they could not resolve. At the time of my court case, leaders were ranked fifth from last on this ranked site. First in lettings, in fact they were 8,952nd out of 8, 957. The company is a joke!!!!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[31/10/2012 - Robin rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Excellent, friendly, thorough and honest service from Becky and the team at Leaders in Dorking. I thoroughly commend  their services to any prospective client.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/10/2012 - Hazeldon Road rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Selwyn was extremely helpful as the initial contact at Leaders answering all our questions promptly and accurately - he was great to deal with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/10/2012 - Johan Myburgh rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a client of Leaders Bracknell since 2006, this being my 3rd property I am renting through them.  I have always had pleasant exchanges with the staff and they are always extremely helpful and polite.  Sometimes I even visit the branch for a chat.
With each property I have rented, I gave Leaders my requirements and within a very short time viewings were arranged.  During viewings, Leades staff were very helpful, open and honest when it came to my requirements against what the properties had to offer.
I will recommend Leaders Bracknell to anyone and will continue to use their services in the future.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/10/2012 - Francesca Dizer rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have four flats which are all managed by Leaders. I had been using Oaklets the company that Leaders took over for at least 10 years and am happy with the continuity of service. I am still dealing with the people who had worked for Oaklets and feel we have a very good relationship which helps when you need to resolve the difficult situations which sometimes arise. If I have any questions or need advice I know I can ask and that they are a good source of knowledge in all areas of the rental market.  Any work needed in the house is reported promptly and followed up swiftly as soon as I have given the go ahead. I did prefer the way Oaklets did their accounts and how they would pass on all the paperwork such as: Agreements, references, inventories...now I need to request these. I am happy that photographs have been added to the 3 monthly check of the properties as these sometimes really help to understand what is needed.
I have met Leaders staff, on the premises, on several occasions to check on works or monitor some situation and have always found them very courteous and well presented. They are also very diplomatic and fair when dealing with the tenants as well as with landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/10/2012 - Cosmas Muzanenhamo rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I received excellent advice and guidance from Leaders,Horsham to get the right property I needed when I was desparately looking for a 1 bedroom flat within the proximity of my working place, at an affordable negotiated monthly rent.The process of references needed was so quick and efficient. The staff I dealt with provided excellent standards of service compared with other agents personnel I have dealt with of other agents companies in the past.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/10/2012 - Marilyn Heagren rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[l would highly recommend Leaders.  As a previous tenant l never had any problems in any of my dealings with the staff they were polite, friendly and always extremely helpful.

Whenever l had a problem the issue was dealt with efficiently and quickly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/10/2012 - Kayleigh rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have a excellant customer service and give 100% care to all their tenants. I felt at ease with the process and am very happy with the property. Would highly recommend to anyone looking to rent a property in the future.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/10/2012 - David Steggles rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a client of this Leaders branch since 2006 as a landlord and it is very important to me that I have a letting agent that is professional and communicative since I am a landlord that resides in the USA.
    The staff at this agency have always been friendly and professional and all problems that have needed attention in my property have been communicated to me quickly and with detail so that I have been able to understand what needed to be done. The property has been inspected quarterly by a member of the staff - essential to me since I am not able to do so myself. 
     If I need to talk a person at the branch , they are always available and able to give me the information I need. 
  They also have a great security and financial check on prospective tenants such that I have never had a problem with the payment of rent from the two tenants I had since 2006 - and that in itself is a testament to the agency that the tenants are happy with this agency.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/10/2012 - Andrew Butler rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a landlod for about a decade, and showed no real loyalty to any management agent until I started working with Leaders about six years ago. I was always reasonably happy with all the agents I used. But Leaders very quickly demonstrated just how easy they are two deal with. I have since bought a second properyt, and plan to buy a third very soon. I would not dream of working with another agent again. Leaders are always pleasant and efficient to work with. I have never had a problem yet that they were not able to resolve quickly and with minimum fuss - to the benefit of both me and my tenants.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/10/2012 - Robert FitzHerbert rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Both persons mentioned have produced quality tenants at increasing rentals and have also assisted me greatly when I had to presue a claim against an outgoing tenant. They have acted as my letting agent for this property for more than 7 years and have always provided an excellant service with a great blend of professionalism and friendliness. There is a very good team in the Kingston office that I have no hesitation in recommending.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/10/2012 - curly rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Both members of staff that i dealt with when using leaders were polite and professional. They gave me all the information i needed and i could not have asked for a more helpful; team. I would recomend Leaders to anyone wanting to rent or buy a property, they made the whole process so easy.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/10/2012 - LEADERS rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The above propertu has been let through Leaders since March 2008 and during this time Sarah Gregg and her team have handled the tenancy with the utmost efficiency on behalf of both the Landlord and the Tenants. I am always advised immediately of any issues arising so these can be sorted quickly and cost effectively to the benefit of both parties. I have confidence in her ability and experience to negociate fairly  and generally am pleased with the way Leaders have managed this property.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/10/2012 - Peter rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The Leaders branch in Godalming might be small, but they have far exceeded my expectations. As a landlord I needed some good solid advice and have received this in abundance, since bringing my property to Leaders. So far I have dealt with Charlotte and Ros, who tell me they have just been on legal courses - it shows!

Thanks for your help, definitely to be recommended.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/10/2012 - Peter Ball rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Terrific  service from Emma when we let our flat out when we moved overseas. Great all round service , thank you.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/10/2012 - Mr Biggs rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I became a landlord a few years back and when i first rented my property i went through anotheragent in Crawley but had a very bad experience lets just say if i had to make the 'choice' again i would have gone with Leaders from the start!! 

In view of the problems i had experienced previously i was wary choosing another agent but from the very beginning i found Leaders and in particular Neil Simmons very profesional and knowledgeable. They let my property quickly and to some 'good tenants' which was more than i can say about my other experience!! I found the management team to be very friendly and helpful in particular a girl called Lisa has been excellent especially when we had some problems with the boiler at the house last year.

I cant say well enough of my team at Leaders in Crawley they really are a breath of fresh air in the industry which is known for its dishonesty and problems.

Keep up the good work.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/10/2012 - Paul Johnson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having let a property through Leaders for eight years now, I honestly couldn't be happier with them.  When you live abroad as I do, it's important that you can have confidence in your agent, since you are not always immediately available.

I like Leaders because they just get things done.  Whenever a problem has come up with the property (maintenance required for example), they get it fixed quickly and efficiently, and I always feel like I've ended up being charged a fair rate.

Similarly, I think Leaders rates are competitive as well.

Whenever it's been time to find a new tenant, I've been stunned by how quickly they find someone.  I think the last time I changed tenants they had actually e-mailed me to say they had found a new tenant before I'd got round to reading the e-mail informing me the prior people were leaving.

The staff are consistently cheery and helpful and really are a pleasure to deal with, and I always get the impression that they are truly aware of what's going on with my property.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/10/2012 - Nick de Kerckhove rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I would recommend Leader East Grinstead. Having used letting agents for 20 years this has been the most positive experience.All staff extremely helpful and when I had a major maintenance problem it was attended to immediately avoiding the need for the property to be empty for any longer than neccessary.
A nightmare experience became a pleasure when the problem was dealt with effectively using contacts I would never have
and getting a builder to stop a current job to attend to my property as a priority. 10/10<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/10/2012 - Derek Pounder rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have a smal portfolio of properties and have used Leaders in North End to market and manage them for the past three years.  We have used other agents in the past but have found Leaders full management sevice to be far better and more personal. They only deal with lettings. We have been give advice on properties we planned to purchase as to ease of letting and have been very happy with the comprehensive managment service.  We have been kept fully informed of any repairs/ maintainance issues and assured tenancy renewals occur without problem.  I can definitely recommend the team at this office.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/10/2012 - John Reynolds rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Excellent service for the past 15 years even whilst we were out of the country working abroad there has never been any concerns. The staff use a common sense approach to problems and deal with the vast majority of trivial issues.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/10/2012 - Carl rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am a landlord or several properties, including one in Brighton.  For several years now I have been using Leaders as my agent and have had excellent service from them.  I must especially commend Claire Singer as when recently I had a difficult problem tenant, Claire helped me step by step to conclusion of the problems.  Claire has that seldom found ability,  to communicate both extremely proffesionally and at the same time with a friendly familartity.  Well done Claire - your help has been invaluable.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/10/2012 - Sharon, Horndean rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been using Leaders, Waterlooville as my lettings agent for over two years and in that time have been more than happy with their service, committment and correspondance.  They currently look after two properties for me, and each time the tenants have given notice Leaders have been very efficient in getting the property listed as soon as possible, and therefore reducing the time that the property is empty.  Also, with regards to any maintenance and property visits, Leaders have always come back with estimates and advice leading up to the estimates, regardless of how minor the works have been.   I have used a previous agency in the past, that has not come close to being as efficient as Leaders, Waterlooville office.  I would highly recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/10/2012 - Tim molden rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The team at leaders provide me a first class service on all the properties i have with them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/10/2012 - Toni Hart rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My family has been using Leaders in Gosport for letting properties for over 10 years, and not once have we been disappointed.  Helen Smith has overseen all our tenants, and her professionalism and integrity is a credit to Leaders.  I have no hesitations in recommending Helen and her colleagues 
at Leaders, excellent letting agents.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/10/2012 - Janet rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Within a few hours of Jill valuing the monthly rental the flat was on their website.  Dawn already had a gentleman in mind and he was the first person to view the flat decided to rent it. We were very happy.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/10/2012 - Helen rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I would like to thank the staff for all the help they gave me in finding the correct property for me, and explaining the process as we went along, I am also very greatful for the after care I am given too. Thank you all for such a wonderful job and all your hard work.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/10/2012 - Dave Read rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[During the time we have been letting our property, we have had many dealings with Sherrie and always without fail, she has provideed us with answers to our queries. Unusually, these days, she can be relied upon, when told an action is to be taken, it always is and this gives us great confidence that we as clients are being looked after individually and reliably. This makes flet letting much easier to cope with. Sherrie will always go the extra yard to ensure a satisfied custoner.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/10/2012 - J. &amp; C. Taylor rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have had our property on a managed letting with Leaders or their predecessors for ten years and have never been without a suitable tennant. Angela Damon, our Property Manager, has provided excellent communication in dealing with internal matters within Leaders and good reliable advice regarding maintenance and equipment matters; even taking her own time to view and provide a second opinion on furniture selection. The confidence which she generates is very reassuring  to an overseas landlord.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/10/2012 - Tom and Emilia rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Selwyn of Leaders is a fantastic professional agent. He was very helpful when I was searching for a property, offering great advice, and arranging viewings to fit my timetable. He worked fast to agree a deal with my Landlord and was very thorough and efficient with the referencing and paperwork.My new flat fits all my requirements in 100% and I'm really demanding tenant :) I highly recommend Leaders<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/10/2012 - Geri Barnden rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The letting agents and property management staff all worked to make our tenants feel supported and gave me as the landlord an accurate account of any situation. As a landlord who was based abroad they always gave me good feedback and prompt responses to any issue that arose.  They arranged for an excellent team of local specialists to rectify any problems or concerns raised by the tenant  and provided me with the assurance that my property was in safe hands.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/10/2012 - Liz rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have found Leaders, Eastleigh Branch very helpful right from the start.  Ellie came to visit me at my home and went through the process very thoroughly and put my mind at rest as I had never been a landlord before.

If I have any problems or queries a member of staff will always be there and happy to help me.

I would recommend Leaders for anyone who wishes to rent out their home.  They are a very knowledgable bunch!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/10/2012 - Sam rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[It was a very good experience. Micheal was very helpful. 

He is very prompt in acting on my behalf to urgently get any issues outstanding. 
Overall through Leaders he has given me quality support of finding property  and has dealt with any issues very professionally. I would highly recommend Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[18/10/2012 - Lou Thomas rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I went in to Leaders looking for a property to rent, the ladies that work there were very professional &amp; down to earth (which I find a lot of other agents aren't).They were all friendly &amp; well presented. I did rent through them &amp; would do again. The only downside is that we decided to buy a property &amp; Leaders only do rentals. If you're going to rent - certainly try Leaders first. One very happy customer.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[18/10/2012 - paul limrick rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Just wanted to compliment Sarah Phillips on doing a great job,,She looks after the management of my property and recently with a change of tenant there was a dispute over the security deposit. 
Thanks to Sarah she had documented all the faults and enabled the process to be cleared without my input .
As I live away from the UK it is great to know I have a professional team looking after my property
Paul<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/10/2012 - Simon Pope rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have four properties with this agent and have always found their service levels and response times to be of the very highest standards. The tenants selected stay for long periods and when they do move the properties are cleaned and re let with the minimum of downtime. The staff are always friendly and helpful.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/10/2012 - Investead Ltd rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Under previous management our estate had deteriorated despite being less than 20 yrs old. Debra Barman has brought our portfolio up to speed and made it a successful investment. She has spent a considerable amount of time on the telephone to me and on site advising on upgrading and properly maintaining the flats to a good standard to ensure that they attracted desirable tenants. As a result our flats are fully let.
Debra is a very professional and painstaking Manager and it is a pleasure to do business with her.

Gordon Stead
Director, Investead Ltd<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/10/2012 - Claudette rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We purchased a &quot;buy to let&quot; in 2009 which has been handled by the above people &amp; their team to our comple satisfaction.  Not only are they professional they also have retained a very friendly welcoming manner.  We will complete a purchase on another rental on 16th October &amp; Malcolm &amp; Sharon will be the people we contact without hesitation!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/10/2012 - Emily Perry rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Emily has been extremely helpful in dealing with our tennants and approaches all situations in a calm and professional manner.
Thank you emily for all your help.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/10/2012 - james rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have in the past used more than one agent this property was continually vacant between tenants ;although previous agent had been enthusiastic we had to be realistic and gave property to Lynn at Leaders who let it in a week ;No agent can totally judge a tenant and we occasionally get a difficult tenant but on the rare occasion this has happened we were pleased with the way Leaders dealt with problem ''<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/10/2012 - Carole Wallis rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Carole Wallis has been my letting agent for the past 6 years.  She consistently keeps me informed as to what is happening with my flat and she also contacts my tenants to check that they are satisfied with their environment. She is sympathetic when I have to pay the quarterly management fee and when repairs need to be made in the flat. I am sure that I could not continue to own this flat if Carole were not so reliable in helping me to deal with problems as they arise.  I have complete confidence in her judgement and her efforts to keep everyone happy.  I could not hope to find a better letting agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/10/2012 - GVL rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders as a landlord over many years, they find good tenants, undertake thorough and detailed inventory work, handle the contractual side well and deal with tenant issues promptly and courteously. Recently I have seen the Croydon team as a whole seemlessly deal with the transition as tenants change over. They have continuously achieved market or above market rents ( I hope my properties sell themselves in quality ) and kept voids down to less than a week. Maintenance issues are dealt with promptly and the accounting side has always been accurate - unlike previous agents that I used. The deposit scheme is well run and so far no tenant has chosen to view deposit as the last months rent. All in all I would very positively recommend Leaders in Croydon.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/10/2012 - Eve rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having waited for months for a completion date on the sale of my home I had to move quickly when it was finally agreed or risk losing the sale.  A family member was seriously ill with a heart attack and we were very stressed.  We found a property with Leaders - it was expensive but we had less than a week and so had to take it.  We signed the rental agreement five minutes before they were due to close the branch on a Saturday evening.  There was an error in the amount of rent - £1295/month instead of £1275/month - but I didn't query it at the time because I wasn't fully aware of the discrepance; it was a niggling doubt.  It was only when I got home and checked it to the advert etc that I noticed.

The agreement stated that Leaders would notify in advance of a visit to inspect.  It also agreed that no pets without permission from the Landlord, and no smoking in the property.

The day we moved in we noticed that the shower attachment in the bathroom wasn't working, the alarm kept 'beeping' and the blind in the bathroom fell down.  We also noticed a pipe protruding from the centre of the small garden.  We notified Leaders about the pipe and the alarm, but nothing was done.  A week later the front door starting getting stuck, but they did not send anyone round.

Recently a friend of ours had to go and visit her sick mother up north (we are in the south) and she asked if we would look after her cats for a few weeks - it was urgent, so we said we would.  She had given us the cat food and the Frontline flea treatment etc.

One day, Leaders let themselves into the property without any prior notice.  I was asleep in bed and didn't even realise they had visited until I was sent the visit report (I had been up all the previous night, by the way).  Their report mentioned the cats and evidence of smoking.  I had friends round the previous night and they were smoking, but on the patio not in the house, and I brought the ashtrays in afterwards.  The report also said the property was in good order and there was no damage from the cats.  Two days later I received a letter from Leaders inviting us to renew for another six months.  A day after that I received a notice to quit because of cats and smoking!  I have not been sleeping and still trying to find a house to buy with the little money I have, and find work since being made redundant, and now I have to move a week or so after Christmas.

I should also add that I had no TV signal in the area (now using Freesat) and no phone/internet for six weeks.  Leaders must have known this and did nothing to warn us before we moved in.

Leaders are unprofessional, money-grabbing scum.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[12/10/2012 - Mohammad Dookhith rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Ms. Anna Chandler from Leaders Bognor regis being my property manager has showed great professionalism, excellent customer service that will always do her best to resolve any issues.  She is very prompt in acting on my behalf to urgently get any repairs or maintenance carried out successfully.  Ms. Chandler will keep me informed of any related problems and issues.
Overall Leaders through Ms. Chandler has given me quality support of finding tenants and have dealt with any issues very professionally.  I would highly recommend Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/10/2012 - Ruth Sichel rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I chose Leaders because they exclusively deal with Lettings. They were very good at informing me of when the viewings were booked in and everyone I dealt with was helpful, kind and informative. I am a very satisfied customer.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/10/2012 - jkeffert rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Daniel has been brilliant in just 'getting to the point', if there is a problem then he's great in just fixing it straight away with the least cost to me and least disruption to my tenant.

5* rating<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/10/2012 - Neil Barber rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Cloe Harris is our contact point in the Basingstoke Leaders office.  She's always efficient in handling our queries and the issues that naturally arise in the management of a property.  She understands that Landlords want happy tenants who will look after their property and she has kept us well informed through a variety of discussions between tenants, contractors, third parties, insurance companies.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/10/2012 - Peter Barton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am very impressed with the level of service and dedication I have received from Diana Edwards for over 10 plus years that she has been managing my properties. She was particularly helpful when disaster struck and we had a pipe burst during a short period of vacancy. I have always found her thorough, on top of getting things fixed and most importantly keeping the property 90% rented. She researchs current rental rates and keeps me abreast of what I should be charging as a fair rent. Overall I have been extremely pleased with Diana's hard work and the effectiveness of the Eastleigh office. I would not hesitate to recommend the branch to other prospective landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/10/2012 - Anne Goodfellow rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have had Leaders as my letting agents since they took over from Henry Adams.
There have been a few hitches with some tenants, but the staff at Leaders in Chichester have always handled them with great professionalism. It is very difficult and slightly unfair to single any one person out. They are all polite and courteous.
Amy and Tamsin are the ones I deal with most, but whoever answers the phone when I call goes out of their way to help.
My house has not been empty for very long between each let, which I am sure is due to your helpful staff.
As I live in the United States, I rely very very much on the Leaders staff. With all the problems related to letting my house, they always deal with them quickly and professionally.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/10/2012 - donnelly rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have dealt with Lynn for multiple lettings of my flats. She has always been excellent,precise and good at selecting suitable tenants. Being resident in the block means I have an added interest in who rents from me. She has been ably backed up by Joanna,and also by Joanna's predecessor. She is realistic at setting rent levels.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/10/2012 - lauren bovinngton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[after a nightmare trying to be a private landlord, i entrusted my property to leaders, in particulare Lauren Bovington , @ Reigate/Redhill branch, and have had complete satrisfaction, she has a no-nonesense,sensible, but affable approach, which in business is valued, she is receptive and efficient. and as a landlord that is what i require, well done to her<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/10/2012 - Paul Rendle, J &amp; S Estates Ltd rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders at Waterlooville have let and managed several of our properties for a number of years.
Claire Pavey and all of her team have always been very efficient and helpful. 
When problems have arisen, they have always dealt with them extremely well.
We are completely satisfied with their service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/10/2012 - Malcolm &amp; Marion rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Recently, my wife and I were looking at buy to let properties in the Gosport area.

We chose a short list of properties and Andy review our choices and advised on the letting ability of each property with regard to area, schools and the overall appeal to prospective tenants.  He  even gave advice on the price we should pay for each property.

Regrettably, due to ill health we were unable to follow up on Andy's advice but his desire to goo that extra mile for his landlord clients should be recorded.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/10/2012 - Mrs Susan Calver rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have used the Leaders (Basingstoke) total management service for our three properties for over six years and during this time we have had no cause for complaint.  Voids are always kept to a minimum, tenants appear to be well vetted and  maintenance issues are highlighted promptly through regular detailed property inspections.  The staff at Leaders are always pleasant and address any queries which may arise in a professional and efficient manner. I have no hesitation in recommending the Basingstoke branch to future landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/10/2012 - Amit Gupta rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This has been my first experience with Leaders Forest Hill and I can honestly say I've been very pleased and impressed with their service end-to-end. 
Selwyn did the initial short listing and David Fellows showed me the property-which fitted my requirements. They ensured that all the offer details were followed up with the landlady as per agreement. The whole set up of the utilities was done seamlessly and no actions were required from my end [saves precious time]. Also the relationship did not just end with the contract signing. David F came all the way to the flat when I was facing some issues with the equipment to explain how to operate it and also tips on how I save on utility bills. That's quite some service.
David M and David F, Selwyn and Linda have always been professional, proactive and polite in all my dealings with them over e-mail, mobile or in-person. Their property visits did not intrude my private space and they would always check if there are any issues with any equipment or in general.  From the finalization of the property to the check-out which happened last week- they have taken care of virtually everything and their paper work is top-class and they follow what you sign on-which is what you need. Ms. Linda-the Sr. Property Manager deserves a special mention as most queries would receive a response the same day. In short they are a very well-oiled, experienced and professional team.
 Based on my experiences to date, I wouldn't hesitate to recommend their services. It's been excellent.
Thanks.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/10/2012 - Colin Trollope rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I find the staff very polite, understanding and extremely helpful. The Statements re Rent receipts is clear, easy to understand and logical in content. Two very helpful things are their prompt actions with replies and well reported inspection visits with clear indication of action to be taken by whom if there is any. I feel that I am kept well informed and firmly in the picture regarding all matters.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/10/2012 - Chris Cooper rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders (previously Oak Lets) since 2007. The two properties of mine they manage are usually let to long term tenant, with few voids in between. Tim Jordan sources good quality tenants, Sharon Dhillon quickly carries out the necessary due diligence - references &amp; financial checks. Claire Blackman manages the properties ensuring that maintenance &amp; repair issues are dealt with quickly, liaising with me and the relevant contractor as well as visiting the properties personally when she feels  a visit from her would be of benefit. I would highly recommend anyone wishing to let their property in their catchment area to use this team.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/10/2012 - Ruth Wilbraham rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders are a very helpful letting agent, have always successfully let my properties to good tenants.  Good paperwork and prompt issuing it.  Also have given good advise on purchasing buy to let properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/10/2012 - Landlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have managed the letting of our property for a number of years and we have always been impressed with the way they have managed both the routine and when there have been problems. Problems have included unhappy tenants and the normal run of the mill things such as leaking taps. Leaders took over from another firm and it was immediately apparent after the take over that this was a professional company. We have had communications from Amy, Emily and others recently and everyone i have dealt with has been courteous and efficient..<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/10/2012 - Damian rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have been looking after a property of mine for over 10 years. I have always had good service from them.  I have dealt primarily with Diana, who has handled any tennant issues efficiently and resolved maintenance problems quickly.  She is very professional, but has a good sense of humour and always pleasant to deal with.  I have been very happy with using Leaders and would recomend this office to any prospective landlord.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/10/2012 - David Owen rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders are a very professional Agency which we have recommended to several property owning friends. They have generally first class management systems and helpful staff members. If there is a weakness it could be occasional changes of staff (which we regret ) and an odd email of ours that remains unanswered.  Overall we enjoy a very happy and profitable relationship with Leaders and we trust them to deal with our properties in a thoroughly efficient manner.

We would give Leaders 9 out of 10<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/9/2012 - Abu rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I've dealt with Tim Loder and his colleagues at Leaders in Kingston upon Thames for about 14 months now. They were recommended to me by a friend. They have all provided an excellent service to me. But I would particularly like to mention Tim Loder as he has been the most professional, reliable, responsive, and respectful estate agent that I have dealt with. I've had a very positive experience of dealing wth Tim and his colleagues at Leaders.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/9/2012 - Woolstone rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The agents were very prompt and friendly. The process was quick and any delays explained and chased up.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/9/2012 - L FRYATT rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have dealt with many agents in the past and can tell you that the lettings and property management team at Leaders Southsea office run a very tidy ship indeed. The sales team are focused from initial contact right through to getting the contracts signed by tenants. They don't hold back, once a property is on their books, they are proactive and get the vacancy filled in a matter of days, NOT like some other reactive agents who just leave it sitting on Rightmove until someone calls in to view. The dedicated property management team (3/4 staff strong) in Southsea are second to none, they really know there stuff when it comes to maintenance and management. In comparison to other agents I have dealt with in the past, Leaders work quickly and efficiently to clear up maintenance issues using a panel of approved contractors who have been vetted by Leaders and no doubt been tried and tested over the years. For me, the management side of things is really important... happy tenants who want to renew their contact = happy landlord!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/9/2012 - Claire Mills. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We found all of the letting &amp; property management staff very friendly, fair &amp; professional with the dealings regarding the property we let. We have found that the urgency of which our property was re-let &amp; the many checks required were done so that the property change over was smooth &amp; did not allow the property to become empty for more than a week. We are very pleased with the service &amp; information that we receive &amp; would recommend Leaders to any prospective landlord to use as their agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/9/2012 - Chris Walker rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The team at Leaders have been brilliant from the start of the letting process to the tenants moving in. Everything was handled in an efficient and also a friendly manner. As this is my first experience of letting a house I was pleased that I chose Leaders to do this. In particular, Claire Pavey was excellent in dealing with all aspects of the process. I have chosen the fully managed scheme and feel happy to leave my house in Leaders capable hands.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/9/2012 - Paul rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I let my property through Leaders (previously Oaklets) for eight years and I was abroad for the whole of this time. I chose them because I had previously rented one of their properties and was impressed with their service. During my letting period there were several issues with the property including a broken boiler and structural work. In each case they kept the tenant and myself happy and sourced contractors that could do the work to a high standard. I would recommend them to anyone.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/9/2012 - J F L Mann rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders, Western Road, have handled the fully managed letting of my property since I purchased it in 1989. I have always found Claire and her staff extremely helpful and efficient. They seem happy and friendly and always ready to sort out any problem whether within their remit or not. I can not recommend them highly enough.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/9/2012 - Sharifa rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders is one of the best flat agencies that i've ever dealed with as Hannah one of the staff members in leaders southsea have helped me in a lot of my problems that I've faced she would call always to check that we're fine and remind us that we should submit the papers and help us in as much as she can and she would support us and encourage us and try to find the best for us
I had the best pleasure dealing with her as she's such an exellent worker she would wait for us until the last second just so she would help us she try her best and she work extra hours just for us ,he co workers call her the legend as she is a true legend ..she is successful and friendly all the other workers in the same office like her 
I felt the spirit of loving this job in her and I would love to be as successful as her in the future<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/9/2012 - Alana P rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Selwyn Pacheco was really fantastic from start to finish in showing us a variety of properties. He really took the time to ask lots of questions about what we were looking for, was prompt with communications (and respected our request to use email during business hours), professional and just a pleasure to work with. He also knew the area inside and out  and that kind of knowhow is invaluable when you are looking to move a new area, like we were.  Selwyn also asked for our feedback on properties not just to pass it back to the landlord, but to get a feel for our tastes and requirements. I could tell that he was interested genuinely and not just going through the motions.  We experienced a few other agents in this search and none of them was as friendly, knowledgeable and professional as Selwyn.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/9/2012 - John Sargent rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been dealing with Leaders for the past 10 years and have found them most accommodating; effecient and professional in all aspects of my lettings.  Staff at both Reigate and Redhill are always helpful, informative and offer useful  advise when needed.  If I am unable available to show prospective tenants my properties, they will always oblige.  I am extremely satisfied with their services and will continue to use them as long as I have properties to let.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/9/2012 - Yvonne Shepherd rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This is the first time I have written a review - and did so without hesitation!!  It was my first experience at renting, having always owned a property.  Leaders in Beckenham, especially LIzzie and Laura made it very pleasant and overall less stressful experience, whilst trying to balance selling and renting a property. 

The girls were extremely helpful in every aspect and I cannot praise them highly enough.  I couldnt be happier in my property - and I wish them all every success in Beckenham.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[19/9/2012 - Alan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been with Leaders at Eastbourne for over three years now and have had excellent service throughout this period, the staff have a first class attitude to customer service, they keep me fully informed of all situations in regard to the letting and are both helpful and professional at all times. This is an excellent team who know their business and I would fully recommend them to any landlord.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/9/2012 - Fanlight Ltd rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[As landlords based elsewhere we found them extremely helpful in advising which properties we were considering purchasing would make good lets, and what sort of rentals we might expect. This was invaluable in sorting the wheat from the chaff, and got us off to a flying start in Horsham, where we would otherwise have needed to spend far more time on research, and been exposed to more risk. Their ongoing service has also been impressive, with tenants identified quickly and installed efficiently. We are very happy with the service provided by the team in Leaders Horsham office.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/9/2012 - Lee Harrison rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders for 3 years as a Landlord. I have always found them easy and reliable to deal with. Their staff have always been good, helpful and prompt in any dealings I have had. They have been helpful with finding contractors and at good prices when I have needed them. I would especially like to praise Sarah , of I think the Burgess HIll office for giving very good service when ever I have needed it.

I had a tenant in late 2011 who did not move out when they should have and the Leaders team were very good in helping us evict them with minimum fuss and a much shorter time span than I feared would be the case. I use the Leaders Premuim Service which proved hugely valuble in those doifficult circumstances. I would definitely recommend that service.

Rent has always so far been paid on time and in full.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/9/2012 - Ken James rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Ever since they have taken over my account, I have had excellent service from Leaders.  They calways make contact if there is an issue and they have usually investigated various solutions in advance.  Highly recommended!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/9/2012 - Tammy Fernando rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have found all the staff at the Beckenham Branch of Leaders very friendly , kind, empathetic and professional. I felt that my concerns were really taken on board and I felt completley supported by them. In particular, Laura Massey went beyond the call of duty when I was stressed and tearful. She was very kind and helped to keep me calm and helped me to think positively when I felt anything but positive ! 
I had previously had a bad experience when I let out my flat several years ago, and was loathe to use a letting agent again. I was so glad that I was recommended Leaders by Charles Eden Estate Agents next door. I had such a lovely &amp; friendly experience. Laura took me through the process of letting through Leaders one step at a time and I really felt in capable hands. I highly recommend them .<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/9/2012 - Kathy Oh rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders took over my existing current tenancy agreement last year, when they took over Hometrax Letting agency in Cranleigh. I therefore have no experience of their expertise in finding new tenants.

However the service Leaders Agency (predominantly Kylie Bishop) has given us so far has been very good, with immediate notification when problems have arisen. Kylie has also been very diligent in implementing repairs or replacements when necessary and keeping us up to date with progress whilst these have been carried out.

All in all no complaints!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/9/2012 - Norma Maxwell rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[As an &quot;absentee&quot; landlord (I am at present living in Australia) I have absolute confidence in Leaders Cranleigh Branch and their care of my house.  I am kept completely &quot;in the picture&quot; regarding any matters concerning my property, eg change of tenant, by email.   If I have any queries myself I send an email to Melanie Robin and receive a prompt and detailed response.   I visit the UK a couple of times a year and make a point of visiting Leaders Cranleigh Branch, and each time the staff there recognise me and know my name.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/9/2012 - Sutton renter rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Thank god for Leaders Sutton!!! We had a terrible experience with Barnard Marcus trying to buy a house. We were left feeling disheartened and fed up. We decided to rent as we couldn't handle another buying ordeal. Then we found Leaders in Sutton. They were WONDERFUL. Very helpful, always available to take a phone call or email. Very prompt to answer queries by phone or mail and very swift with all things related to our move into rented.
Thank you Leaders of Sutton!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/9/2012 - Bob Gower rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I use several agents in Sussex and the West Country, Leaders at Eastbourne have been exceptional. I have notn had a week when a property has been empty apart from decorating etc.Recently due to the need of the Landlord to carry out ugent structural repairs to the block in which my property is situated, they helped in negotiations with the Freeholders,builders and insurance company to reduce the inconveniance caused to my clients and maintain the agreemnt to renew for another year.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/9/2012 - HorshamTenant rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I rented through the Horsham branch for six months whilst an insurance claim went through at my own home.  Leaders were professional throughout the entire process from conducting references to checkout.  I have particular praise for Horsham property management who dealt with minor issues promptly always keeping me up to date with its progress.
I would strongly recommend Leaders Horsham to any landlord or tenant.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/9/2012 - Jeff Paynter rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Our experience with Leaders, Horsham branch, was very positive. Kathy Taylor was most helpful explaining how the letting process worked and once we had agreed to let the property, Leaders found us a tenant in less than a week.
I have nothing but praise for Kathy and her team. Highly recommended.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/9/2012 - Tom and Ceri Selby Edge rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My husband and i have been tenants with Leaders in Reigate for about 4 years and have just moved to a new property in North Holmwood in Dorking. We have both been very impressed with Charlie Horner who is the senior lettings agent for our property. She has been very friendly, professional and extremely helpful. It is a refreshing change and that is why we wanted to leave a review about Charlie in particular. We had a few snagging issues with the house we moved into and emailed them over to Charlie and she was very prompt in her reply detailing what she was doing to rectify our issues and we were very impressed.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/9/2012 - Jakins rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[A very professional and complete team.  Highly responsive and always happy to assist with issues. They have a very good local knowledge and we have been able to achieve the rentals they advised on over the last 4 tenancies. We have now used them for the last 2 years and they manage three of our propeties for us.  They have found us excellent tennants and to date we have not had any issues with damages or no payment of rent. Highly recommend and a pleassure to deal with.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/9/2012 - Alison Persson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[1. Structured advice on suitable areas to purchase rental properties which was especially valuable when new to the area.   
2. Successfully manage our properties with very little void time and achieve good rental incomes.
3. Have a team of properly vetted contractors whos work is of a good standard.
4. Fair to both landlords and tenants.
5. Excellent friendly service in the Horsham office from all team members.
6. Good working legal knowledg.e<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/9/2012 - Hilary rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have just rented out my flat for the first time, and used Leaders. I found all the staff inboth Bromley and Beckenham  really helpful friendly and efficient. The communication was excellent and I felt they worked really hard on my behalf to find a tenant.
I would certainly recommend them and definitely use them again.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/9/2012 - Kate Mayo rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have been brilliant throughout the 9 or so years that we have been renting out our house through them, fully managed. They have dealt with emgency flooding while we were abroad, and also tenants who are more demanding than other! They are a very diplomatic go between, and genuinely seem to have the best interest of both the owner and the tenant in mind. They are friendly and efficient to deal with, and as we are now selling the property we will genuinely miss Fiona and Kathy when it's all over! Thank you leaders for 9 good and profitable years.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/9/2012 - chrisanbri rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been landlords letting through this agency branch for over eight years.  In all of our dealings we have found both Ian and Francyn (and the Team) professionally helpful in solving minor problems, should they arise, and offering pertinent advice.  The level of service from all that work at the branch is exceptional.  We would have no hesitation in recommending their services to other landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/9/2012 - MrDLandlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have just had one of the smoothest experiences I have ever had thanks to one staff member at Leaders. Sharon Dhillon from start to finish was very professional, very helpful and had my tenants moved in soothly without any hassles. Being a landlord for such a long time I always expect something to go wrong but this time round it was perfect. Thank you Sharon, you are an assett to your company.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/9/2012 - P Milford rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Stephanie has been excellent to deal. Always very helpful with any queries and/or minor problems that have occured in my 2 years as a tenant. Always friendly and very communicative.

Has made renting hassle free.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/9/2012 - A Frisby &amp; S Bannister rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Have used Leaders (and before that LD Propert) for several years and they have always been hard working, reliable and trustworthy agents.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/9/2012 - Craig rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I recently let a property for the first time and Leaders were very helpful at every stage. Their service was friendly and professional throughout and I got the impression that they genuinely wanted to help, without any 'snootiness' I had experienced with some other local Agents. I was made aware of all the costs before any commitment was made. Leaders conducted all of the viewings of the property and they found a tenant within seven days of the property being advertised. I am glad I chose Leaders as a Letting Agent and wouldn't hesitate to recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/9/2012 - Jay rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I find Leaders most helpful and accomodating agents.  Staff in particular are always very friendly and polite.  I have been with Leaders as a Landlord for the past 5 years and would recommed anyone looking for a professional, yet friendly service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/9/2012 - David rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am a landlord with 2 properties managed through Leaders at Walton on Thames. They have also found tenants quickly, carried out necessary checks and drawn up contracts efficiently , with minimal fuss.
I would not hesitate to recommend  Leaders Walton on Thames to any landlord looking for an agent, inevitably over 10 years as a landlord I have had many issues to deal with, Leaders have always been helpful and supportive<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/9/2012 - Bob Jackson rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a landlord with Leaders for more than 15 years. In that time I have never had a failure to pay rent or any undue damage to the property. Neither have I had a tenant fail to leave on the due date.

My properties have been let almost continuously and any gaps between lets have mostly been reasonably short.

Staff are invariably kind, pleasant, helpful and professional.

I'm not going to say that everything has been perfect in all that time but any problems I have had have been dealt with quickly and professionally.

Leaders are dedicated letting agents who do not do it as a sideline. I have no hesitation in recommending them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/9/2012 - C Bedrane rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been working very closely with Leaders (Western Road) for many years and I look forward to continuing working with them in the future. As a landlord, it is very important to know that there is a professional and friendly agent to talk to and discuss issues with either by telephone or in person as necessary and also to work with a team that has extensive experience and in-depth knowledge of property business.  Phoebe Watson &amp; David Thorne have provided me with a consistent high level of service based on professionalism and dedication. Therefore, I do not hesitate to recommend Leaders to new and existing landlords who require a comprehensive service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/9/2012 - Mr.C.Betts rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Excellent service for all aspects of the letting process from start to finish, also some good advice as to the most sought after &amp; desirable property to rent to tenants, highly recommended<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/9/2012 - Mark O'Halloran rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have been dealing with Leaders for over 5 years and always find the team exceptionally helpful, reliable  and very professional in all aspects of there work. We have numerous properties that we let through Leaders on a fully managed basis which as Landlords provides us with peace of mind and eliminates a lot of hassle.
We would certainly not hesitate to recommend Leaders tro anyone.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/9/2012 - Allison rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have worked with leaders for the above property for past 5 years.  During this time I have always enjoyed a very good working relationship with Leaders and the team. Equally important is continuity of dealing with the same members of staff they have a low attrition rate which illustrates they must be a good company to work with.  they often go that little bit further to help. I live 2 hours away from my property and they have always been my eyes on the ground if anything needs resolving.

I have just re let my property with them and they worked fast to make sure there was no gap between rentals.  I could choose many other agents in the area but to date I have 110% service from them<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/9/2012 - Rebecca  Cattell rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The property was a 3-bedroomed repossession which had not been lived in for 4 years.  Our wonderful agent advised us how to spend the limited funds we had available in updating the property in order to secure the highest rental.  Her advice was excellent and we not only secured the price we had in mind but because of her negotiation skills - received a higher rental paid 6 months in advance.

I recommended Rebecca to my son who has a property to let and again she has given him advice on how to update the property at minimal expense and she has secured a tenant (at excellent rental) before the work has even started.

All admin work was done quickly and efficiently and communication maintained throughout the letting process.

I cannot speak too highly of the staff at Leaders, Reigate.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/9/2012 - Sian rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Amy to be friendly helpful and of great benefit to me during my tenancy.  She was always willing to go the extra mile to help me with any issues and ensured that everything was always sorted in a quick and efficient way.  I would really recommend Leaders as a letting agent and especially Amy and her branch.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[5/9/2012 - Capt rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[As an Owner letting properties I have found Leaders of Kingston Upon Thames to be efficient and very helpfull in all enquires made to them. Tenants they book in my properties have been excellent and I would use them first for letting any of my properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/9/2012 - David de Mallet Morgan rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I was very impressed from the first telephone call which was answered by Rachel.  She met me at my flat at the appointed time and gave me good advice and re-assurance about the market and the services provided by Leaders;  she was very businesslike but combined this with an open and friendly manner.  True to her word she found a quality tenant almost immediately.  I have no hesitation in recommending her and leaders as a result of her work with me. 10/10!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/9/2012 - Cedar Rise Landlady rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I had already used Leaders in Burgess Hill so knew I would receive good service in Reigate. I wasn't disappointed. From the moment, I had contacted the office there, even before I had completed on the purchase of the flats to be let, Maureen already had potential tenants in place to come and view. One flat was let before completion with a tenant ready to move in on completion, the second was let at its first viewing. I would highly recommend Leaders for their swift and efficient service and regular communication and will be using them again if needed in the future.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/9/2012 - Mrs S Oliver rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have worked with the Waterlooville branch before and they have always supplied us with good reliable  tenants.
The staff at this branch are always willing to help and very approachable with any type of problem. This time they managed to install a new tenant the day after the old tenant left. We will be happy to continue our association with this branch of Leadrers.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/8/2012 - Landlord rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Have used this office for over a decade to let my propertiy portfio.  Very pleased with conduct and results of all the sales and management staff I have had the pleasure to deal with over the years. The transisition from MacKenzie Smith Lettings to Leaders went smoothly and service has not suffered.  Rent recommendations have been very realistic resulting in tenants being found quickly and void periods being kept to a minimum.  Legal paperwork has been prepared accurately and in a very timely manner. Inventories and Property inspections are done proactively and to a good standard.  the team have a good base of reliable contractors available who address any issues that arise quickly.  Any issues always being confirmed in writing for clarity.  A pleasure to deal with - keep it up!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/8/2012 - Terry Hooper rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I just wanted to write a review as have been using leaders in Northend for many years now.  I have many properties that are rented out with many agent but leaders are by far the most professional.  If it was an option just to use leaders as my sole Agent / Management Company I would be more than happy to do so.  Leaders have always been quick to deal with any problem and the percentage of bad tenants that I have had has been very low as an average.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/8/2012 - john cornick rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[AS a landlord i have  used Leaders at London Road North End since 1999 with the help of manager Ian and his staff i have built up a small portfolio of propertiesi have always found them extremely helpful and very professional.
Over the years i have often asked their advice and thisyear  Ian the manager viewed a property to which i eventually bought. which was LET WITHIN 24HRS NOT BAD AY.
I would thoroughly recommend this branch to any potential Landlords as well as Tenants.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[30/8/2012 - Robin Seymour rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Dealt with all problems without being forced.  Used own initiative and had sense of humour when deling with us<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/8/2012 - Lochplace rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very helpful and proactive branch, friendly staff and most importantly they get the results fast!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/8/2012 - jenny clapp rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[They were always very polite and thoughtfall when calling to arrange viewings. they are extremly plesant to deal with and would certainly use them again in the future.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[29/8/2012 - T Brooke-Smith rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders offered a very professional service when we moved into the  flat which we are renting. The staff we dealt with were all very friendly and I would recommend them as a reliable Lettings agent. All paperwork we needed to read and sign was sent through promptly and they took the time to call up and explain the procedure for renting a property through them. They were very helpful and thorough in their service, and were careful to ensure that all sections of the contract were explained to us to ensure we were aware of how their Lettings service operates. They manage the property we are renting and I'm confident that they will solve any problems quickly and efficiently, should they arise.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/8/2012 - Leaders Sutton tenant rated Leaders 3 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Good things; quick to sort paperwork, mostly pleasant to deal with, good selection of properties for the local area.

Bad things; In renting a property I dealt with four different members of staff at Leaders Sutton; I would have preferred to have had just a single point of contact. 
I also took a phone call from one of the staff berating me for not taking meter readings on the day that I moved in, which I felt was unnecessary. Perhaps a reminder when collecting keys would be sensible for future tenants rather than talking to them in a rude and aggressive manner a week down the line.

In total, indifferent towards my experience with Leaders Sutton. There is room for improvement.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/8/2012 - Michelle rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This has been my first experience with Leaders Forest Hill (my husband is a customer and recommended them), and I can honestly say I've been very pleased and impressed with their service to date.

David, Selwyn and Linda have always been professional, proactive and polite in all my dealings with them.  Of great importance to me as a landlady, they reply very promptly and in detail to my questions and concerns, and as an overseas owner, I am particularly impressed with their use of all modes of communications to get hold of me (eg e-mail, mobile phone, home phone), despite the distance.  They also show great sensitivity to the time difference, which is great.  This has not been my previous experience at all and so I really appreciate that.  They seem to have a very regular supply of prospective tenants, good foot traffic past their offices, are right on top of key issues for tenancies, send me copies of all paperwork, chase me on outstanding issues if required. This all gives me great confidence that I can continue to expect this high level of service from their team in the future. They have taken the worry out of property ownership for me as they appear to be a very well-oiled, experienced and professional team.

Based on my experiences to date, I wouldn't hesitate to recommend their services.  It's been very positive so far!  Thanks guys!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/8/2012 - Jennifer Bateman rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I needed to rent for the first time ever and dawn showed me a few properties. She had described each property to a T so i ws not surprised by any &quot;nasties&quot; when viewing.  I chose one of her properties and dawn helped me every step of the way, advising of what was going to happen next and helping complete my refering application.  Thank you dawn and all the staff at Leaders sevenoaks.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/8/2012 - Tom Shaw rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Our experience of finding a property through leaders was fantastic from start to finish.  Selwyn listened to our requirements and made a spot on recommendation of a property.  He showed us a couple of properties but it was the first one he'd recommended that fitted the bill.  Communication was excellent throughout and for once I actually felt I was getting something for the admin fee.  I can't fault Leaders' processes and documentation.  We've been given all of the necessary information at every stage and even though the flat is managed directly by the landlord, the team have been instant that if we need any help we shouldn't hesitate to pop in.  Above all, Selwyn and the team have been friendly and helpful throughout the process.  After we'd decided to rent the property, Selwyn was happy to take me over to the flat once again so that I could take some measurements of the rooms and have another look around.  I wouldn't hesitate to use Leaders at Forest Hill again - if this branch is representative of Leaders as a company, I'm very impressed.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/8/2012 - T rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders/Shoreline for about 10 years to manage a couple of my properties in Ocean Village. I have found the staff to be cheerful, obliging and efficient. They provide a professional and reliable property management service and I would be happy to recommend them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/8/2012 - RFK rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Jill Hatch is head and shoulders above the rest of the pack in Sevenoaks. Efficient, friendly and extremely helpful, her knowledge of the local market is second to none. Highly recommended.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/8/2012 - Sally rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This is the first time I have ever moved, after 50 years. I cannot thank Glen enough for the effort and support for finding me a suitable new home within 24 hours, at very short notice. The level of helpful service was brilliant, he guided me through the process and explained everything extremely well. Many thanks.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/8/2012 - Richard Vause rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have always found Leaders at Worthing to be efficient, effective and helpful. They are on top of current legislation and always ensure that concerns raised by the tenants are dealt with swiftly whilst always leeping me up to date.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/8/2012 - Bertie Wilkins Centurion Group. rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My company and I have worked closely with Phoebe Watson at Leaders and various other mambers of the Leaders staff throughout thier Brighton and Hove offices for the past two and a half years.

 They have all provided us, as Landlords, with a first class professional service,covering all aspects of the business.

I would highly recommend Leaders to any landlord.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/8/2012 - G J Shackleton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been with this agent for twenty five years. They obtain good tenants for me and supply a first class service. Of course problems do arise but Leaders always deal with them promptly and efficiently.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/8/2012 - Stephen Miller rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Prompt and efficient service.  Very helpful and friendly, offering good advice and assistance which has ensured a harmonious relationship between myself, my tenants and Leaders. From my own experience, I would have no hesitation in recommending Leaders Waterlooville to other Landlords<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/8/2012 - Chris H rated Leaders 3 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We lived at the property for two and a half years. During that time we had an excellent working relationship with all of the staff at Leaders in Gosport. Lil and also Helen and Kym were always helpful, friendly and polite. In addition, we always paid our rent on time, looked after the property to a very high standard and received excellent service and glowing tenant reports during our tenancy.
However., on moving out, the amount of time they have taken to repay our deposit has been totally unacceptable. Lil has tried her very best to mediate between ourselves and their accounts department, but there really has been NO clear explanation as to why we are STILL waiting for reimbursement of it 11 days after we moved out although the amount to be returned HAS been aggreed. It would seem they are very quick and eager to take your money but as slow as possible to pay it back. Although I have asked several times for an explanation as to what the hold up is, I have simply been given 'grey' answers of the 'it is being processed' type. Shocking treatment of very good and loyal tenants.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[21/8/2012 - John K rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Excellent service provided throughout - tenancy exchange, arranging cleaning of property, marketing, contract, etc etc. Always happy to deal with any queries, recommend to tenants and lanlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/8/2012 - Tore rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Me and my fiancÃ© had been looking for apartments in the UK for a few weeks when we got in touch with leaders. Most agencies would want us to get down there to view the apartments, or call them back as soon as the week before we were moving. Noone of them seemed to realise that there is some effort in moving all the way from Norway and over to the UK. However, I got in touch with Chris at Leaders, which have been absolutely awesome at helping us out. He's been sending pictures of the apartments to me, he's also been having my friend down in Portsmouth to view the apartment for me. Overall, in a very difficult process of moving so far and finding something over there without spending insane amounts of money to go over and view everything, Leaders have been very very helpful.
I can safely say that Ian Cope is running his branch in a very good way. His employees are very very helpful, and they seem to like what they do, which is very important to me.

All that remains now, is to get down there, sign the final contract, and get our keys and move in.
We are very much looking forward to renting from Leaders in our nice 2 bedroom apartment.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/8/2012 - Lee rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Scott is wonderful. He was helpful beyond any of the other agencies I had spoken to and found me the best possible tenants for my property within a matter of days. I recommend Leaders above any of the agencies I had consulted. Scott showed a genuine warmth along with Lauren  and took a personal interest in meeting my specific needs. I wish I had used them in the past!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/8/2012 - Paul rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Scott was very thorough whenever I had dealings with him. When asked to fix any problems he dealt with them efficiently and quickly. He was very helpful and friendly at all times. 10/10<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/8/2012 - RJ rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Possibly the worst estate agent I have ever had the pleasure of dealing with. 
After 6 months of living in my property a new tenant moved in. There was so much hassle trying to sort out his references that I eventually had to do it myself and get charged extortionate fees for the privilege. I also had to get my references re done even though my reference was Leaders themselves! 
They are quick to take money and charge unnecessary fees but when there is a problem in the house it will take ages for them to sort it out. Our rent also went up every 6 months with ridiculous contract renewal fees. 
When we moved out of the property it took 6 weeks for them to get back to me regarding the deposit despite my emails and phone calls. They then told me that half the deposit would be taken and an extra fee from the year before which we knew nothing about would be added.
I have since found out that the property was newly renovated for sale when we left so my deposit money has contributed towards their new renovation. 
It's safe to say i will NEVER use Leaders again and everyone I know that has had a property with them feels the same.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[15/8/2012 - JohnC rated Leaders 3 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found all of the staff at Leaders friendly, helpful and responsive.

The landlady who was responsible for property maintenance was immature and did a very unprofessional job giving rise to some unpleasant issues. Leaders helped me somewhat in dealing with the landlady and these issues, but I would of preferred a realistic report of her mentality up-front. 

I feel let down by being told that the landlady was &quot;really nice&quot;. In fact she was a difficult person to deal with and a somewhat troubled character. If it were not for this misleading advice, I would rate Leaders as good.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/8/2012 - Jacqueline furrow rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have been managing my property for the past three years and I can honestly say after having my fingers burnt by a previous agent Leaders have been an absolute pleasure!
They found an excellent tenant and any maintenance issues are dealt with promptly within minimum inconvenience to myself.
The staff are courteous and helpful and I feel they always go that extra mile.

I wouldn't use anyone else!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/8/2012 - Jessie rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very helpful finding me a property. Very professional and efficient<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/8/2012 - Virginie LEGER rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very professional Agents. Great property.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[31/7/2012 - JennyM rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I had a really easy time with Leaders-- when I was looking for a property, they stayed within my price range but were flexible (the only property they showed me that was above, included all bills so it was still within my budget).  They were friendly, they listened to what we were looking for, every place they showed us was very much the sort of thing we were looking for - no &quot;two bedrooms&quot; were the second bedroom is a box.

When we picked our property, they were very efficient with the handover-- cheap admin fees, everything processed very quickly, no need to chase them up for everything.  Ditto with extending the lease-- no problems, everything sorted very quickly.

When we left, the visits from the prospective tenants were fine-- no pushing us to be there at awkward times, understood that because we worked, we couldn't be there, gave us reasonable warning of appointments.  Got the deposit back, again all very efficiently.

I genuinely had no problems with this company (and it's rare you can say that about estate agents!), they were friendly, efficient, and I would definitely recommend them and use them again.  The only problem they do have is that they don't cover a wider area in London.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/7/2012 - Annie Ruk rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am an overseas Landlady and used Leaders to find tenants and manage the property whilst I am away.  I have been extremely pleased with the level of service I have received from both David Montero  and Linda Harrower. Their communication has been excellent I have felt both informed and involved.   I have used a differant company in the past and was very disappointed and mistrustful, the staff at Leaders have restored my trust in Estate Agents.  I only wish I had found them earlier; it has taken a weight off my mind!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[18/7/2012 - JJones rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I found Selwyn Pacheco of Leaders Forest Hill to be very professional, polite and proactive.  He contacted me following my initial query through RightMove. I found his advice with regards to letting helpful and constructive.  He confirmed appointemnts promptly and also contacted me to confirm the bookings on the day, which is something not many estate agents do. I would recommend him highly.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/7/2012 - I HATE LEADERS rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am totally disguted with the level of service from Leaders, as a tennant.
I first started renting from them 3 1/2 years ago when my wife had our first child. They were very helpful in finding us a property. However, once we had moved in, there were a few issues, such as fridge/freezer inoperational, washing machine inoperational to the point where is flooded the bottom floor three times, then silly things like no door handle on the front door. After the second time the washing machine flooded the kitchen and part of the living room, we had still heard nothing from Leaders and had to use the local launderette. It took almost 6 weeks before finally the Landlord arrived on a Saturday unanounced to 'fix' the washing machine while I was having breakfast with my family. Needless to say, she had no idea what she was doing and instead of fixing the washing machine, proceeded to flood the dining room and living room - without bothering to clean it up before she left. At this point I was very upset and told the landlord that I would buy a washing machine at either my or her expense, but I did not want her 'playing' with the broken one anymore. The following Monday I was served notice that at the end of the 6 months, me and my family would have to leave.
Foolishly, I assumed this was a problem specifically with the landlord, so found another property mearby with Leaders and moved out. I was charged my full deposit of almost £1000 upon leaving the former property. This is even though myself and 2 decorator friends spent 2 days making sure the place was spottless and even touched up areas that needed it (whether by me or the previous tennant). The property was in far better condition than when I arrived.
Initially at the second property things seemed to be going a lot better there were a few problems in the first few months, which got dealt with faster. However it did not last long.
Firstly, my wife was applying for a license to babysit/nany other children, as she was going back to work part time and was going to timeshare with a friend of ours who also has a baby. As it is technically 'illegal' to look after another's baby for more than two hours we though it would be best to get official ok to do so. I contacted Leaders at the time, as one of the questions about the property I did not know. The person dealing with us at Leaders at the time, Bradley was very helpful in answering my question.
A week later, we were served notice out of the blue. I contacted Leaders to ask why and was told by Bradley that the Landlord 'had heard' we were setting up a nursery at the house as a business for my wife and was very upset, etc, etc. I managed to contact the Landlord and clarify the matter and she was completely understanding and removed the notice. I contacted Leaders to voice my upset, and specifically how I did not appreciate my family's stability being threatened by a fabricated rumor, created by Leaders themselves. I received no apology.
A few months later, in Oct, the main boiler went down. It was already very cold at night, so we contacted Leaders immiediately who said they would get someone in to inspect and fix the boiler. After 5 days of contant calls, someone finally arrived and found that a part needed replacing, so he had to go back to Leaders to get cost approval before he could carry out the work. In the meanwhile, the heating was inpoerational and we had the backup boiler on so we could have hot water, though it cost an extra £5-10 per day to run. Leaders took over 2 weeks to confirm go-ahead on the work, only after I had threatened to report them to anyone I could imagine for putting the safety of my 2 year old son at risk.
In another incident, I asked Leaders if I could put safety catches on the kitchen drawers, so my son couldn't get at the sharp kitchen utensils. I was told by Leaders that I could not do it myself, but if I provided them, they would get someone in to do it at my cost. There were 4 drawers and 5 cupboards done, for which I then received a £90 bill for fitting, even though it took about 10 minutes to do.
Late last year my wife had another baby, so we decided at the end of the lease we would move to another property, with more space to accomodate both children - not with Leaders.
We found a space and gave notice.
This time upon leaving, I made sure after the movers had been in, I had gardeners come and do the gardens at a cost of £70, followed by a professional cleaning company who cleaned the place top to bottom, following the Leaders check-out checklist at a cost of £192. I inspected everything with someone from the cleaning company before locking up and handing the property back over to Leaders.
I am now, again, being charged almost £1000, almost all of my deposit, mostly for bits I have already done. One of the charges is £90 to plug the washing machine back in, another is £180 to take away the bag of rubish left outside the house and £160 for cleaning. I am now raising a dispute with the deposit scheme as have received nothing but half-truths and half-answers from Leaders on querying.
I am now renting with Mayhews, and the experiance has been completely different. They are a LOT more friendly, the communication is caring and curtious and they have been very helpful thus far. They also had an independant inspector go through the entire property with us before we moved in, so we were both completely clear on exactly what state everything is in, so there are no issues further down the line.
I have told all of my friends to stay very clear of Leaders and would urge the same of you.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[16/7/2012 - Rachel rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[From the moment I viewed this property roughly a year ago today, until now I have found my dealings with David and the team at leaders to be consistently efficient, professional and very friendly.  In a difficult renting and buying market for young people at the moment, it is so refreshing to deal both with fair and efficient landlords and letting agents.  Needless to say, we'll be renewing our contract at this fantastic property this year, we're hoping for another happy year in Forest Hill.
I would recommend leaders to a friend any day of the week!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/7/2012 - MADS rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Rubbish when it comes to moving out!  We were 'asked' if we could leave a few days early, as new tenants were wanting to move in asap.  Fine, we had a new place already and were just taking our time moving.  We paid to have the property cleaned and left it in MUCH better shape than what we found it in (which was even noted on the check out inventory).  But then they just forget about you and could care less.  I have been chasing my deposit up and can't get anyone to even speak to me about it! They are quick to take your money for sure, but when it comes to returning it, it's a lost cause.  I'm going to have to take it to the Dispute Service, which is a pain.  They get the interest off deposit holdings, so they are in no hurry to give it up, even though the contract has strict timelines in which to return your deposit.  They are bullies, rude, unprofessional, and flat out avoid you.  DON'T USE THEM!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[10/7/2012 - Dr Judith Harrison rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This agent paid close attention to what our requirements were.  He only contacted me about properties which exactly met our specification.  He was very flexible with viewing appointments; this was very important for me as a busy medical doctor.  The service was unobtrusive and responsive to our needs; I would recommend them to anyone looking for a property to let.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/7/2012 - SFH Partnership rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[In 1972, we began building up a Property Portfolio within the Portsmouth area.  Excluding the 2 years that our eldest daughter managed our portfolio, we have been with several Residential Letting Agents in Portsmouth.   Over a period of 40 years, some of these Agents ceased trading, others merged their business and several others.......... we chose to withdraw our properties from their management.   Therefore, as an indication of the quality of service that we have received from Leaders (Portsmouth Branch) over the past 15 years, we will remain their clients for the foreseeable future.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/7/2012 - Olivia Capanna rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The staff was professional, cooperative and transparent. The person dealing with the property management has been the same for years and this is a plus. (During our last tenancy we changed about 8 property managers in 2,5 years!) 

We were called by Leaders for a feedback after our viewings, which shows organisation and individual interest. 

The way we were given the paper work was more organised and professional than with other agencies. Something you note when you've seen worse.

After we sent them emails we received prompt replies and they made sense (it rarely happened with our last agency!).

Overall we had a very good impression and hope that it will continue for the rest of the tenancy.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[6/7/2012 - Lauren and Ben rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[It seems wrong to only name Selwyn and Sarah on this review as actually everyone at Leaders helped in finding our lovely new flat, Kelly and David were great too. 
Having searched around for a while to find something and dealing with a few different estate agents, I have to say I didn't feel warming or trusting to any teams until I met the Leaders team. They were helpful, efficient, honest and above all likeable in what proves to be a stressful time for any young couple looking for their first home together!
The team were very efficient in processing all of our paperwork and have kept positive contact with us even after signing our contract. Would definitely recommend!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[4/7/2012 - Rashid rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I Just wanted to thank all the staff at Leaders in Kingston. I've just moved into a property through them and the staff were very helpful!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[3/7/2012 - LondonJohn rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My last tenants left at the end of March and much needed to be done to bring the property up to standard for re-letting e.g. new kitchen, redecorating etc. which was all handled excellently by variously Hardeep at Lewisham and Selwyn, David and Linda at Forest Hill. On completion of the work they found new tenants within a day or two, they moved in a couple of weeks later and Leaders paid the first month's rent (less their fees of course) into my bank the following day.
All in all, I found them to be most efficient and professional throughout.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/7/2012 - ST rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My husband and I have recently moved in to a beautiful property in Halifax Street. The initial process of viewing and carrying out references was very efficient. All my questions were answered promptly and all of the team at Leaders that we met were very professional and polite. We do have a few minor problems as with any new property but these are being taken care of.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/7/2012 - Gary Carp rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[What a shower! 
These guys are fine when they are making money off you, but useless, faceless and lacking any dignity or credibility when it comes to resolving problems. They simply wash their hands of things. Ms Henderson, a regional director i beieve is the perect embodiment of this.
I had a property in ealton being managed by these people for around 7 years. Then this year i required the property for personal use. There were many issues with the last tenant and on each time i to.d the branch to serve notice, they took the tenants side and persuaded me to be more lenient. What a hoke. Its left me with more problems and you can guess how proactive they have breen to resolve things.
The real insult though was i agreed to collect the keys on a Thursdy evening before 6pm ahead of. Bank holidy weekend. I had arranged to move in that weekend and had no other housing arrangements. I arrived at the office t 5.45pm to find it locked up..no contact numbers, nothing. A weekend wasted at my expense...whilst the opening times were clearly displayed in the branch window.

Having got no joy from the branch, i escalated this to ms henderson's office..and at first sje was seemingly supportive and helpful ...at least he got me my keys...but i said, and stil sy, they screwed up and owe me compensation for the costs and inconvenience caused by their walton on thames branch staff....she initially agreed tht the situation was tong and should never have happened and would look into the matter of compensation...i left it in her hands...

After several weeks of silence i reached out to ms hendrson..and her response is posted below

&quot;Leaders do not accept or agree that we are liable to pay compensation to you.Â  I attach a copy of our Complaints Procedure should you decide to take this matter further, but we do not consider that there is any case to answer with respect to compensation.&quot;

Well ms henderson, is not strictly teling the truth as this is the first time anyone of any management authority has expressed this view to me...and in my opinion it runs counter to the originsl conversation we had...

So now i tried to contact a director...Paul Weller the MD is on vacation....fair enough..but no director was prepared to talk to me...we don&quot;t do that....talk? To a landlord? Us?....you can write in though...indeed...so i have started writing

Faceless. Gutless and devoid of any sense of responisbility - not even an apology. My property goes back on the rental market shortly but not with Leaders...and if you want ot know who not to use to rent out your property in Walton on Thames....avoid Leaders would be my advice based on shocking, shameful, spineless service. 

If these are leaders, god help the followers<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[30/6/2012 - SAL rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Glen was extremely open and honest about the property and the other properties I was shown, he was always friendly and they responded fairly quickly to my requests.  Despite going on a short holiday during the process I still felt that they gave me the required level of attention all the time.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/6/2012 - Laura Konig rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We are a Hungarian family who started searching for a property online from Hungary. We decided to ask Leaders help us in our search as we found very nice properties that they rented out on findaproperty.co.uk.
Our agent (Glen Oliver) was very supportive and collected numerous properties that met our criteria when we came to the UK for 2 days to find our future flat. We liked all of them and chose the nicest.
Unfortunately due to some misunderstandings at the final moment the rental was cancelled and we had to find another property. At that time we were still in Hungary arranging our moving. Glen offered his help and within a few days he found a new flat. He was very proactive: he chose a very nice flat, negotiated the price, managed to arrange that the previous tenant would move out 1 week earlier so that we didn't need to stay in a hotel for a week.
The first time we saw the flat was when we actually moved in. We are very thankful to Glen as he chose the perfect flat and arranged everything for us. I believe this is the service one could only eveluate as 'excellent'.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/6/2012 - Andrew McSkimming rated Leaders 3 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This is my first experience of renting and of using a letting agent. So I have no proper point of comparison. 

Mr Oliver was pleasant, helpful and courteous and prompt in replying to email questions at all times. 

As it turned out, the property that I ended up renting has turned out to be less than ideal due to issues (poor soundproofing between apartments) that were not apparent during viewings and which only became apparent after moving in. I would contend that agents need to be more aware and knowledgeable about such things, as for some of us they are really important.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/6/2012 - Eleni Antonaropoulou rated Leaders 3 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Well, it took them a while to show me some properties and during our second appointment even though we were supposed to do two vewings, they showed me only one. 
They had problems with our references even though we provided them with all necessary documents. 
Overall, they provided a quite descent service.  The only thing that I could recommend is to adapt better to the costumer.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/6/2012 - Emma skinner rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Glen was very quick to respond when me and my partner wanted to view a flat, and went out of his way to do so!  He also offered to show us other properties as we were not local to the area and needed help. He then answered all our questions and explained everything without pushing us to take a property. After our viewings, he continued to answer any questions we had, and helped us right through the process. Highly recommended!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/6/2012 - Cara Peretti rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The service I received from Leaders, and particularly, Glen Oliver was excellent, very friendly &amp; professional.  Glen was always helpful &amp; answers my many questions as best he could.  I would certainly recommend them to anyone looking for a property, or looking to let a property.

This is the second time I have used Leaders (previously used them 10yrs ago) and the service is still as great today as it was then.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/6/2012 - Mariusz rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very helpfull, tryed to sorted all the problems<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/6/2012 - Foxleyball rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Glen was extremely helpful and always available. He took us round for the first viewing and ran through everything properly. There were no hidden surprises and he comes across as very professional. I would recommend him to anyone as I know whatever the query he would ensure client satisfaction.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/6/2012 - MattPotter rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Essentially a good agent.  Very responsive to emails; helpful at getting problems sorted; no problems with deposit refund; acted as a good middleman between the landlord and tenants.  Four stars rather than five as there were a few items in the property that could/should have been sorted out by the agent prior to move in (poor shower curtain/damaged window/etc.).<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[20/6/2012 - Kajsa &amp; Mike rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Dave and Selwyn were quick to respond and very helpful.  We came down to see a flat which we loved, and within a mere few days we were signing the papers.  Documentation and information were supplied promptly and professionally.  Very friendly guys, neat and welcoming office, overall great experience!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/6/2012 - John Kolodziejski rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My property was rented out through Leaders and Oak Lets (who Leaders later took over) over a long period (0ver 10 years) while I was working abroad.  Leaders have a very generous view of what they consider 'satisfactory' levels of tenant care and cleanliness.  The filth in all corners of the house was at a level that would have caused immediate intervention and action from more caring, hands-on letting agents (I have had positive experiences elsewhere, where much higher standards are enforced).  I wish I could say that Leaders and their predecessors were just preoccupied with rent collection - but even in this area there were frequent long delays in payments being made.  Of course they always took their commission first.  
When Leaders took over from Oak Lets in 2010 I believe, they came along with an opaque accounting systems.  I have written detailed company reports for years but their statements were lacking in explanations as to what the payments (in drips and drabs) referred to, despite requests for clarity.
In sum, I would strongly recommend that would-be landlords give them a wide birth.  I have detailed photographs of the condition of my property after Leaders managed it.  I would post them if it were possible on this website.
Individual staff at the agency are personable but the organisation is dysfunctional.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[13/6/2012 - Chris rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have 3 properties in Forest Hill and have been using Leaders since they opened a few years ago. They have successfully managed to let my properties very quickly and always found me â€œniceâ€ tenants. I am happy to recommended their services.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[13/6/2012 - MickyC rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been both a landlord and a tenant with Leaders Forest Hill, all I can say is Perfection. If you want an agent that is Professional, Honest, Reliably then don't look know further.  My children have now moved back into the property I was Letting, but I was a very challenging, demanding landlord and no matter what I requested both David and Linda went above and beyond to keep me happy. The pair of them show true class in customer service, very knowledgeable and I would recommend to all.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/6/2012 - Y Wang rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The leaders letting agency has been very good in taking care of my property. The property manager Linda Harrower is extremetly efficient, responsible and experienced. She sorted several very difficult and unusual problems for the landlandy. I do recommend potential landlaords and tenants to use the agency and contact Ms Linda Harrower.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[8/6/2012 - ramble rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[A suitable tenant was found for my property in less than a day.  The agent produced the documentation speedily and arranged the necessary safety checks ie. Gas Safety Cert etc.  One year on he has made himself available to give me good, friendly help and advice.  Leaders also are shortly to hold an evening seminar, free of charge, during which the latest legal information will be available to Landlords and there will be the opportunity to ask questions.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[7/6/2012 - Stuart rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I would be very pleased to recommend Linda.  She had a down to earth and practical approach to managing a property, keeping tenants happy, but in line.  More than once she went considerably out of her way to help us with a problem.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[2/6/2012 - Jon Bennett rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Selwyn was really helpful: he replied to my request for a viewing immediately (many other agencies I've tried have either not gotten back to me or it's been days) and signed me up with the agency there and then, rang ahead to make sure I was still on to meet up, and knew his stuff both about the property and myself (what I was after, and also suggested a couple of other places I might be interested in if this fell through). They seem to have a good relationship with the landlords that they manage properties for, and I didn't feel like I was being mislead or pushed in a certain direction.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[27/5/2012 - JLee rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Really great experience with Leaders. Kept me constantly up to date with new properties to the market, the only agent who kept in contact and passionately cared about us as people and not money. Selwyns customer service is above and beyond, he truly wanted to help. Leaders approach to lettings is very freshening. The manager David is very hands on and supportive with the staff and was especially helpful with us. Best experience we have ever has with an agent. We are currently 6 months into our letting, there has been a couple of occasions for people to come out and fix a few things but this has been carried out very quickly and professionally. Recommend!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[26/5/2012 - Petro Henning rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very professional, efficient and reliable service on all apects of Letting and Property Maintenance<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[25/5/2012 - RawAng rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Extremely helpful, knowledgeable and professional. Whether you are a landlord like me or a tenant you are in safe hands. Everything is done to the letter of the law. Leaders specialise in just Lettings and are a regulated agent. Never had a problem with any member of staff, they all go out of thier way to help.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/5/2012 - Martin Parkes rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Efficient administration, very prompt in dealing with maintenance issues and use of a wide range of local contractors who do work at competitive market prices. Very different from my experience from previous agency I used.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/5/2012 - Stuart OS rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been using the Fareham branch of Leaders to let my property potfolio for well ove 10 years now. In all this time I found them to be extremely helpful, knowledgeable and professional. They are a dedicated lettings agent (unlike most agents) and have an in-depth knowledge of the industry, it standards and regulations. I have tried using a few other local smaller agents over the years, not only let property on my behalf, but also to rent a house for myself and family. All I can say is - don't go anywhere else, unless you are prepared for countless problems and headaches!
Leaders are in a league of their own and, quite frankly, are the best. Their staff are all highly trained and I can't recommend them enough.
If you are either a Landlord or a tenant seeking a property - don't waste your time trying the others - go to Leaders in Fareham. You'll get the best service in a very wide area. That's why I have always used them and will continue to do so!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[23/5/2012 - markp rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The service was so shambolic it was almost funny. Dozy agent made everything painfully slow and difficult. The only efficiency we experienced was their finance guy processing a large 'outstanding' credit card fee that we had not been told we'd have to pay when we signed up and that they only raised six months later when we moved out. We'll never use them again.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[23/5/2012 - Meg J rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have had no issues with renting through Leaders' Forest Hill office. They kept us up to date with the tenancy agreement process and they have continued to communicate with us on a regular basis about lease renewals etc. Their fees are reasonable and I really appreciate having a named contact - in our case, David - for the entire process.

They also listened to what my flatmate and I were looking for and did not try to show us properties that didn't match.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[22/5/2012 - Anon rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders in bromley which was formerly know as Curtis Haines
Having lived in a property rented by leaders for 3 years all i can say is at every hand it has been a very bad experience
Moving into the property was very quick and efficent almost a pleasent experience but once in the property thats when all the problems started we were promised that the windows would be changed as the property was very cold in the winter for which this was promised over 3 years and still was not rectified on leaving the property. we had even offered to replace the windows out of our money and deduct from the rent each month still no reply. Every time you called to speak to an agent they were very very rude most of the time getting into an argument with them. The staff at the bromley branch are totally and utterly useless one would think they work there for free. On moving out of the property the we were informed we had to clean carpets etc which we refused as they were never cleaned when we moved in we had all this in written confirmation luckily from when we moved into the property  obviously trying to squeeze every penny out of us. Also the new tennants of the property were given my direct number from the estate agents to call and ask me how to reset the boiler to wich i replied with a dialing tone and lodged a complaint with the estate agents.
To top it all off driving pass the property a few weeks later to my amazement the windows had been replaced and rent put up can you believe it          NEVER USE LEADERS IN BROMLEY<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[17/5/2012 - Janet Harner rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Having used Leaders for approximately 11 years to rent out our properties for us we have always found them to be helpful, knowledgeable and professional in all their dealings with us and our tenants.  All the staff have been a pleasure to deal with and I would have no hesitation in recommending them to other landlords.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[17/5/2012 - Angus Coutts rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Staff very friendly and gave me realistic rental income. Gave full explanation of the fees and what this actually represented.
Have maintained good contact with me and sound advise.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[16/5/2012 - Dave Symes rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I became a partner with Leaders when my old agency (Lavery Lettings) ceased trading. Lavery had always given a fair service and certain staff (who I am glad to say have been retained by Leaders) were always very helpful, efficient and friendly. My main complaint with Lavery Lettings was that the rent was almost always late. 
Since moving to Leaders (Allan and Bath in the Ferndown area) the level of service has been excellent. I had a problem with the tenant not being able to pay his rent. Leaders dealt with this matter in a very sensible manner. Their communication of events and updates on the situation was impeccable. I am happy that they pay the rent to me very soon after the tenant has paid it to them, this is a big improvement over the situation with my previous agent.
I have had occasion to deal with Mr Matthew Derry (Regional Manager of Leaders) and found him to be very easy to get on with and very professional in his efforts to resolve my problems. 
In summary, so far so good. I would thoroughly recommend this agent to anyone who is looking to place their property on the letting market.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[15/5/2012 - Mike rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[During the letting process the agent told me that damage to floorboards was recent and scheduled for early repair.  I was misled by them, as shortly thereafter, I received a letter from the previous tenant telling me not to believe anything said about the floorboards that were damaged when she had moved in and were never repaired - I have left the property 8 months later and they are still not repaired!
On leaving the property, it took 6 weeks to get any deposit back, despite their undertaking to return within 10 days, less any retention for items in dispute.
Overall, a pretty poor experience - proceed with caution!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[14/5/2012 - Minotaur2012 rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I fiind that Leaders provide an excellent service. I have a small portfolio of properties and they provide full management of them. Are they expensive, yes, but you get what you pay for. No one likes paying out money, but Leaders provide a professional service, queries are answered promptly and I have been satisfied for years now with their service.
Compare them with other agents, no comparison. The agents who do nothing, who never respond to letters or phone calls, who never leave the office to check on properties.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/5/2012 - Feedback rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Displayed professionalism and regular feedback throughout the period the property was marketed.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/5/2012 - burgess@westow rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been using Leaders of Lewisham for a number of years to rent out my property. They manage the property very effectively and find tenants quickly. I have been very impressed with the service that they provide.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/5/2012 - Nicole rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I moved to dealing with Leaders after having a bad experience with Pearsons and then letting my property privately and found them to be excellent. The Manager in Eastleigh office, Ellie Davies, sat down and explained all their different levels of service to me and answered all my questions. They quickly found Tenants for me who have turned out to be excellent and dealt with any maintenance issues quickly and without fuss.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[11/5/2012 - Olivia rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have rented using several companies, with mixed results. Leaders have undoubtably been the best. Informed viewing information, fast processing of the documents and a wonderful and helpful level of customer service. They were upfront about their fees and I have used them a couple of times now as i have had to relocate around Surrey. Their in house property management makes a huge difference as I know who I am talking to and they deal with issues quickly and efficiently. I can't stand calling someone in a central call centre and it being a new person each time who has no clue what the problem is. This never happened with leaders. They also, at t
he end of my last tenancy, processed the release of my deposit so quickly and with no hassel, i felt obliged to drop by and thank them in person. I wouldn't think about using another agent now.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/5/2012 - Leanne Riley rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I recently moved into a property which was let by Leaders in Forest Hill. From the moment I met David and told him what kind of property I was after I knew I was in good hands. He was always happy to help and was never too busy to answer any questions I had.

All viewings were done at a time that suited me and I was always greeted with a friendly smile.

Proffesional and friendly service.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/5/2012 - Amanda rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[From The start to finish of the Dealings I had with Leaders  ran very smoothly.
There service was far superior than other Agents I have used in the Kingston area and would have no hesitation in recommending them.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/5/2012 - Romeo rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Sharon has been amazing from start to finish. Not only was it a pleasure to view with her on a weekend, she always did it with a smile. She found my property, ran through everything with me so I fully understood and moved me in quickly.
Thank you so much Sharon, I am going to recommend you to everyone I know who is moving to Lewisham.....<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/5/2012 - Elizabeth Wiggins rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have dealt with the letting of my property for 7 years and I have found their service to be of a very high standard. I would definately recommned this company if you are looking to rent your property to prospective tenants.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/5/2012 - jwalker rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have rented my current property through Leaders (and its predecessor prior to acquisition) for the past three years. I could not envisage a more helpful, efficient and friendly service. Throughout the course of the tenancy there have been a few maintenance issues - including the shower not working at Christmas! Leaders always responded extremely swiftly to fix these problems using their team of professional contractors. All correspondence with our landlady, who is based overseas, has been extremely well managed and the excellent relationship we have with her is testament to the team at Leaders' professionalism. Were it not for the fact that it is time to purchase, rather than rent, a property I would undoubtedly be renewing my contract at the end of the current term. I strongly recommend Leaders - you'd be hard pushed to find better service from the tenant's perspective.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/5/2012 - LM rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I was impressed with the friendly and professional service from Leaders. They demonstrated a good knowledge of the property market in the local area and an understanding of what tenant would be good for my property. The team were helpful and efficient and (so far!) everything has worked out well.  Recommended.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/5/2012 - Lee Milton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The staff at Leaders Forest Hill Branch are very professional and provide a great service for me and my tenants. All issues that arise are dealt with promptly and efficiently.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/5/2012 - Landlady SE London rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My current tenants moved out and I needed to re-let my flat.  Leaders advertised my property quickly and dealt really well with some problems we had when my current tenants didn't want to let prospective tenants in to the property for viewings.  Selwyn from the Forest Hill branch was very pleasant and kept me updated regularly on progress of viewings which was reassuring.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[10/5/2012 - P Inzani rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Always efficient, effective and friendly. Leaders have always acted professionally and found me tenants of an excellent calibre.  My contact Mr Montero is always on  hand to answer queries and is forthright with the appropriate action and advice.  I have used Leaders for some time now and have no reason to look for other agencies for my lettings.  Highly reccommend then to any prospective landlord.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/5/2012 - GM rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very professional company. Twice now tenancy have been found with now delay after previous tenants have left. Always available when required and all queries answered well.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/5/2012 - Victoria Barlow rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The Leaders Team in Kingston upon Thames are thorough and professional at all times. I have used their services for many years now and they are consistently successful in finding suitable tenants and managing my properties. I have and would highly recommend them to anyone looking to let, rent or purchase property in the area.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/5/2012 - Gareth rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Listened to my needs, very accommodating ( as I was on holiday on the 1st of the month, I was accommodated  with moving in at a date that suited me).<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/5/2012 - Julie MIddleton rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been a tenant of leaders for the past year! I have been amazed at how well they have looked after my interests, treated me as a tenant and further more managed my property as the landlord lives across seas.  Any issues I have had have been dealt with immediately. They have been so great that when I decided to move again I didn't want to use another agent so they have found me a new property to move to in June and once again have been absolutely brilliant in every aspect of sorting it all out.  In fact they asked exactly what it was that I wanted and found the perfect property for me and got me a viewing straight away.  I pop in to say hi to all the staff and am always greeted with a warm welcome.  Some of the best customer service I have ever received.  Particulalry Tim, Simon and Helen have been fantastic.  A brilliant letting agent!!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/5/2012 - Peter Wedderburn rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have dealt with Leaders over the last five years, both as a tenant (while we did a development on our current property) and as a Landlord (they have arranged tenants for us in both Coombe Bury (A large three bedroom Victorian converted townhouse and Coombe Bury Flat (a one bed flat under our own property). We have always been highly satisfied with their performance. We have had virtually no void rental periods and a series of quality tenants. Also they have been helpful with general advice and I have attended one of the regular property seminars they run which was most useful.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/5/2012 - Sarah Govia rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Any questions have always been promptly resolved. As yet I have never needed to worry about them finding a reliable tenant within a short time. I have now handed over complete management of the property to them with complete peace of mind.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[9/5/2012 - Laura rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My flatmate and I have recently moved into a property in South East London which we rented through Leaders Forest Hill branch. From our first viewing, right through to signing our contracts and collecting the keys we found the staff at Forest Hill to be extremely helpful and provided excellent customer service. They were very flexible as to times in which we could view properties, which due to my work schedule was especially convenient. I would be happy to recommend this estate agent.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/4/2012 - Peter Drummond rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Debra Barman Fleet Office - Rude, arrogant, only interested in contractors, hates tenants - discusting customer service, telephone manner and voice makes you cringe, argumentative.  Rip you off at the end of the tenancy.  Forget your deposit.....Nasty piece of work.  Asking for a contractor to do works - forget it, she will only allow it when she thinks fit, could wait weeks.Please dont go to Leaders in Fleet .......................<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[14/4/2012 - Southampton rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[At the end of my tenancy period the agent attempted to withhold about one third of my deposit, purportedly acting on their client's (the landlord's) advice, to cover costs incurred by the landlord due to the relatively &quot;grubby&quot; state in which the property was allegedly left in. Following weeks of unsuccessful negotiations, I took the matter to the dispute service. 

It turned out that the agent was NOT acting following their client's instructions: the landlord was made aware of the dispute ONLY when he was contacted by the dispute service - it was not true that he had instructed them to withhold about one third of my deposit which inevitably means that the agent was acting behind his back!. Indeed he called me to apologise for the situation and was adamant that I should get my deposit back and intervened personally to ensure this happened in a timely manner! 

I am appalled and shocked by Leader's behaviour - but really I shouldn't have expected anything better from an agent that treats customers in such an arrogant and patronizing manner. Had there been a prize for dishonest behaviour they would be likely contenders.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[5/4/2012 - Horshamite rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We are not having a great time with Leaders.  First of all our property was immaculate when we moved in, therefore the inventory states that it is immaculate.  From the first week we started to notice damp and mould appearing in the bathroom. This swiftly became large patches of black mould.  Despite it being winter we started to leave windows and doors open and the fan on constantly, but this had no effect.

We have told Leaders that there is mould and that we need a stronger extraction fan, and their inspection report has confirmed this, but despite this we've been given the message to 'wipe the mould off  with a damp cloth'.  We actually managed to speak to the people who were in the property before and they said same thing happened to them so to get their deposit back they painted over all the mould (hence the property was immaculate).

We find that it takes them weeks to get back to us after we query something or to hear back about maintenance that is needed, and when we speak to them they tend to be quite rude on the telephone. 

It's a huge shame because we really love the house and we really wouldn't even think of moving if it wasn't for the unco-operative agency.  I'm terrified having read these comments that I'm not going to get my deposit back - I really can't afford to lose that money and I'm upset that we are looking after the property as best we can but that the agency don't respond quick enough to fix issues.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[3/4/2012 - rajkr rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We are having a very bad experience with Leaders - especially with property management wing. The response to queries is very poor and we have to follow-up a million times to get a response. We are being charged an unreasonable checkout fees and additional rent for no reason. Very bad experience overall, will never recommend to anyone.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[29/3/2012 - Appauled rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[DO NOT GO NEAR LEADERS! We moved in to a property last year and our inventory mentioned mould and mildew but nothing had been done to rectify it. The property suffered with a severe damp problem which we kept reporting. Leaders couldn't really be bothered and nor could the landlady. We got so fed up that I phoned Leaders to enquire what our notice period was and was told a month. A couple of weeks later we were served with the landlady's notice asking us to vacate the property. Bit of a coincidence! If we give notice she only has a month to find new tenants, but if she gives us notice then she gets two months... so basically they were covering their own back! They give the worst customer service I have ever experienced - BE WARNED ALL THEY WANT IS YOUR MONEY!! We paid a professional cleaner £145 to fully clean the property and it was spotless. We then received our check out report that said pretty much everything needed cleaning or wiping - ABSOLUTE JOKE! The report says we have 5 days to get our responses to them and our intentions to rectify. I did this only to find that the day after the report was done they'd already got a cleaner in and tried to knock £77 off our deposit even though our cleaner had tried to make contact to gain access to the property. I can now see why they are nicknamed Bleaders...absolutely TERRIBLE! My partner even went in to the Ocean Village branch to discuss it and all SARAH PHILLIPS and the MANAGER could do was sit there and snigger...how professional. Even when he called her incompetent she found that funny. If someone called me incompetent in my place of work I would not be laughing and making myself look even more incompetent so well done Sarah! So basically if you want a mould infested, dirty property managed by the most appauling letting agents in the world then go for it. If you've got sense, however, steer clear!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[16/3/2012 - Not Impressed rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Absolutely rubbish customer service. I enquired about a couple of properties. They answered my initial email, but totally ignored subsequent ones, and phone calls, which I think is very rude. I would never look at another property they market and have since found another lovely property with another agent. They are very unprofessional. Don't bother wasting your time with this agent.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[15/3/2012 - Kayleigh rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I am so happy I am not the only one that has experienced leaders to such a bad level!!!!! I absolutely hate them! They kept on taking more and more money from our deposit, so in the end I just told them to stick it I wanted out!!! The next day they put the rest of our deposit into my account withno response from them which wasnt worth bothering about! We moved into a one bed house and it was really dirty when we moved in so we requested for it to be cleaned, but as we had a dog they didn't get it cleaned so whenwe came to move out we then Had to pay! This should have been done before regardless of having a dog or not! We were getting pathetic charges for a tiny cobweb which was very hard to see but that costed us £15 just to take down and the list is endless with pathetic charges. I also read on out agreement that our deposit being held gains interest which leaders the greedy b***ards keep. Which could pay for the problems, that money is rightfully mine. What annoyed me more was the fact that we could not go back into the property to sort the little things out!!!!! They are useless, I want to take the case further but wouldn't know where to start!!!!! And I can see on ever single comment leaders have not got the decency to even reply with anything! Scum that's what they are!! And the fact that they don't check people into the property so they don't know the full state of the property first,they just let people go into the office and collect the keys, but then at the end of the tenancy they take pictures of tiny pathetic stuff that you could remove in a second, which they then put hefty charges on top!!!!!!!!!!!! My new letting agent are Jonathan rees, and the experience I having is a million times better than leaders, we were formally checked into the property, shown any problems, which were none as this should Be when movIng into somewhere. I cannot fault Jonathan rees and their admin fees are no way near as expensive as leaders were!!!!!


I ABSOLUTELY HATE LEADERS, THE WHOLE COMPANY NEEDS SHUTTING DOWN AND THE STAFF NEED CUSTOMER CARE LESSONS!!!!!!!!!!!!!!!!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[11/3/2012 - Don Brind rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have been an enthusiastic client of Leaders since the early days of our ventuire into property letting because of the extremely helpful and onbjective advice given by Sue Henderson. Over the decade since all the members of staff I have dealt with have been friendly, professional and prompt in dealing with questions and problems. We recently moved over to have the property managed as well as let and this has gone extremely well.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[24/2/2012 - namdep rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We are overseas landlords and let throu Leaders (never again!) They failed to identify arrears on the property which they should do within 6 days. We noticed that the amount being collected was less than the rent agreed and flagged this up....they had no idea what was going on.  They made the error of mis-allocating the desposit to the rent acct so it looked like the tenant was in credit for over two months when in fact NO rent had come in, this was right at the start of the tenancy. They had still been charging us the full commission thou, even when NO rent has been coming in.

We sent a complaint letter whcih was never acknowledged and  have just re-sent it...in effect we have been paying for a tenant to live in our house and an agent who can't even do basic accounting....NEVER USE!!!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[26/1/2012 - A Shomalzadeh rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I can substantiate my rating with my personal experience because I have been dealing with Leaders in Winchester since 2006. I have also been a tenant from time to time and my daughters are also tenants so I have a very thorough understand of the accommodation world from different perspectives including costs. Agents such as Leaders have a very difficult task of managing and pleasing both the Landlords and the Tenants and this task can be a lot more difficult than we think due to various personalities, legislation, requirements and associated costs. We all have a stake in our community and our society at large irrespective of whether we are tenants, landlord, company owners, employees etc so any means of expressing our opinions is the only way of improving the standard our  lives. However in order for our opinions to have maximum effect they need to be informed comments which requires us to educate ourselves with all the relevant factors.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/1/2012 - Leaders rated Leaders 4 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have used Leaders as my Letting Agent for three years (I manage the property myself), and they have always been courteous, efficient and available with good advice, when required.
They have been able to let the property within a few weeks of it being on the market (maximum lead time 6 weeks).
Leaders ahs a high profile in Southern england, which helps to attract a steady flow of prospective tenants.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/12/2011 - Tony rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[
Leaders are liars and crooks, they have told us that the landlord wants the property back at the end of our tenancy to sell or move back into, only to find they are advertising it on the leaders website for £50 more than we pay, (we have already had an increase of £25 this year). Before we found out it was being re let, I rang to ask for an extension of a few weeks on  the move date as we cant move into the other property we found until then.....This was declined as &quot;the Landlord requires the property back on that exact date&quot;. We have been here 3 years and Leaders clearly feel the time is now right to charge another mug all the extortionate fees to move into the house.
Be warned....Thanks Leaders, Merry Xmas, you have affectively made a family homeless, we have had no disputes, our inspections have come back excellent, no reason other than greed to do this.


they have told us that the landlord wants the property back at the end of our tenancy to sell or move back into, only to find they are advertising it on the leaders website for £50 more than we pay, (we have already had an increase of £25 this year). Before we found out it was being re let, I rang to ask for an extension of a few weeks on  the move date as we cant move into the other property we found until then.....This was declined as &quot;the Landlord requires the property back on that exact date&quot;. We have been here 3 years and Leaders clearly feel the time is now right to charge another mug all the extortionate fees to move into the house.
Be warned....Thanks Leaders, Merry Xmas, you have affectively made a family homeless, we have had no disputes, our inspections have come back excellent, no reason other than greed to do this.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[29/9/2011 - Disguntled Max rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Wish i read a review of them before i went in. Absolutely awful, expensive, staffed by idiots and about as understanding as a brick wall. Lets not kid ourselves most agencies are bad, but this place not only takes the biscuit, it takes the whole bloody pack. AVOID AT ALL COSTS, which i'm telling you now are steep. One example is how they tried to charged an extra admin fee for something they couldnt actually explain to me over the phone what it was for, after alot of bad noise they said they'd drop it, only for a different admin fee for something else to suddenly appear on the day i went to pick up my keys, where upon i was told if i didnt want to pay it they'd give me all me money back, which would of been fine if i didnt have a van full of funiture outside and driven down 3 hours after moving out my previous flat etc. They are definately a company that knows when its got you over a barrel, as testified by the walls of awards for mosy profitable branch they have in the office, which sent a few bells ringing when i went in forst time. Even my landlord, who i deal with directly now says he's never using them again.

P.S. I would of gave them 0/5 but it wasnt an option<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[9/9/2011 - not pleased rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The experience i had with leaders, was the first dealing with renting through an agency and to be honest the only good thing to come out of this is that i will be very very careful with any agency i ever use in the future.
when we told them we were leaving them just seemed to lose all interest and told us that we owed them money and they would not be releasing any of our money until we agreed in righting to pay. i am still fighting to get my money back and now they have said that the first quote has now gone up by almost a hundred pounds and we must pay this and agree in writing before they will give anything back. We were not there for the check out and we were not even told the date this was going to take place, i asked for an independent evaluator to go and check the place to see if what they were saying was true but there response was that we had no right and was told to shut up and listen because i have no rights just stop arguing and pay the money. I am now in the process of taking this further. leaders are nasty bully's who just seem to push people around until they give in. i would warn everyone to never ever ever use them,if you do just take your money and put it down the toilet.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[7/9/2011 - disgruntled rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[If I could give them a 0 out of 5 I would have!! Came to moving out and they decided we owed money for all sorts, one being getting it professionally cleaned (even though it was dirty as hell when we moved in) every time we rang the amount kept going up to the point of them deciding they were with holding the whole deposit until we agreed to their demands! They then proceeded to hang up on us and refused to speak anymore! Having to go to a solicitor to try and get our money back! PLEASE AVOID THIS LETTING AGENT AT ALL COSTS!!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[6/8/2011 - A horror experience rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Stay away from Leaders!! They are very, very unprofessional, It was a horrible nightmare to live in an apartment managed by Leaders. After signing the Tenancy Agreement, the quality of customer service was below all standards and the quality of property management was really, really low. Finally, they try to charge extra fees and double fees. How anyone can trust to them - not a Tenant nor a Landlord<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[1/8/2011 - Jason rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I walked in with an enquiry about letting a flat,  they charge 125 a tenant to run a reference and credit check, with no chance of a refund if you don't end up getting the flat.  This is a total rip-off!!   Avoid!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[15/7/2011 - Nikki rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have to say, I have been nothing but shocked and appalled by the service Leaders provide. Above all their other sins, THEY OVERCHARGE FOR EVERYTHING. And not just overcharging either. They even try and charge you for &quot;services&quot; which are completely insane. For example, they tried to charge my partner and I 25 pounds each for speaking to our new agent on the phone and confirming that we pay our rent on time. Ludicrous.

My first experience with them was when I was living as a student and asked to be added to a contract on a house where my partner and friends were living. The landlady was very happy for this to all go ahead and of course we expected a fee for alteration of the contract and obtaining my references. however, we did not expect 800 pounds for this. Leaders' justification for this was that the referencing company would charge us 6 times the referencing amount because there were 6 of us living in the property. And yet they already had everyone else's references...so this was 800 pounds that they wanted me only to pay for my own reference. The contract alteration was extra. Oh and the Leaders admin charge. We of course refused and went direct to the landlady who told them off and signed a waver form. But I truly feel sorry for people in this situation who may not have such an understanding landlord.

On top of trying to swindle you, they are rude, slow and unfriendly. I would not only never recommend Leaders, but would warn anyone who isn't a celebrity with a celebrity's pay packet to NEVER use them. Leaders also masquerade as &quot;Darwoods&quot;, who I expect behave in an identical fashion. BEWARE. There are much more honest agents out there who deserve your business and will work fairly for the amount they charge. We are now with Martin &amp;Co. and couldn't be happier!!! They are wonderful, honest people with an excellent work ethic and moral code.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[10/7/2011 - Tracey rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I moved into an apartment i rented from Leaders! Unfortunately the house is Heavily mice infested! (they come out from the fireplace). I complained to leaders, all they cld do was send someone to set up 2 mice trap which never caught an ant talkless of a mice. I spent at least £20 every month buying mice Glue traps! I have kept on complaining to them they do not bother!!!!! 

 Leaders keep sending letters of contractors to do work orders which are NEVER carried out for other repairs in the house! I have given my end of tenancy notice and this same apartment has been put up of the Market for Rent IN THE SAME CONDITION. I pity the next tenant to move in

Anytime you see a to let sign from Leaders RUN AS FAST AS YOU CAN FROM IT. Leaders are not worth it, they are dodgy and would charge for everything! Leaders sent me a letter afterwards, to get  reference from them i will pay £25, to move out of the apartment i will pay Move out fee of £47, I must use a Professional cleaner whos Name and address I must include on a form which was sent to me otherwise I will be Charged from my deposit! Now I m worried. . . . 

Leaders are extremely DODGY!! Avoid

One star is too much..........there shd be option for zero star :(   They are very friendly before moving in but are complete OPPOSITE after MOVING IN<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[7/7/2011 - Ali rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Hi

Further to my last review, i just want to let you know that we have been left homeless now and there is no compensaiton for help from Leaders. They are not willing to give us our money back. I would request all to come forward who are affected by Leaders cheating them on Hazelwick mil lane flats RH10 1SU. I am planning to take them to the court. It would be nice every one come forward.

Regards
Ali<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[5/7/2011 - Ali rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Please dont use Leaders they are bunch of unprofessionals. Letting agent showed us the property and we paid admin fee to confirm that we are moving in on 9th July and just 4 days before the agent called us to say that there is no electric and gas as it is new constructions. The work is being carried out. He basically cheated initially and didnt mention anything like this. Also we have already given notice to our existin Landlord as Leaders agent confirmed that refrences have come back fine. So we are left in the middle without confirmation that when we would be moving in. Strongly recommend that you should use them.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[7/6/2011 - John rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[They donâ€™t get the nick name bleaders for nothing! 

We viewed the property and noticed a few things needed sorting, 2 weeks later we move in and nothings been done. A few weeks later they come out and repair some of the issues but not the major mould problem throughout the house. We complained about this to Leaders and the council so the landlord evicted us instead of fixing the problem! We then hire a cleaning company to clean everything (even though it was dirty when we moved in, that was one of the issues we had) and now they are trying to charge us an unspecified amount to clean and to replace stuff that wasnâ€™t there in the first place? We wrote letters telling them for example there was no washing line and no door on the front room but they say they didn't receive it! Now we have to fight to get our money back. We do however have a video recording of the house when we moved in so will fight to get every penny back. 

Leaders were very kind and professional to us when signing the contract and are the complete opposite when leaving.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[13/2/2011 - the one rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Terrible service have been waiting for a cooker for 8 weeks since moving in and no shower to date. Staff are rude. They don't have a complaints department because it would bankrupt the company.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[20/12/2010 - bobbyv rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Do not use this company! Everything was fine during my tenancy but the check out was where the problems started! During my time in the flat the reports had always been glowing regarding how the property was looked after. When leaving the property I ensured the flat was deep cleaned, carpets cleaned the works! The flat was much cleaner than when I moved in. 

Yet they managed to come back and say I needed to pay <br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[21/11/2010 - Edward rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Never cared for us as customers. When we left the property they took 280 out of our deposit without considering our points of view. The inventory made in the beginning of the contract vs. the one made at the end was completely different. The last one was just too harsh and strict and they claimed we painted the walls.... we never did that. Also, they just charged 40 for confirming we would renew contracts every 6 months, what a waste of money and time. The women who work at leaders seem to be just so unprepared and not having any education at all, they just push papers and ask for your money. Stay away from leaders!! they are really really unprofessional.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[18/11/2010 - Landlord rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Hopeless. Unprofessional. Have no idea about the law, inventories etc.  The inventory produced was a nightmare and wrong.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[23/10/2010 - very angry tenant rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I would advise people not to use Leaders as you will not get your deposit returned. Me and my housemates are still fighting for our deposit despite leaving the house in exactly the same condition as it was when we moved in. The 'property managers' are rude, evasive and delibrartely unhelpful. If you want your money back use anyone but them!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[12/10/2010 - Roisin rated Leaders 3 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Well what a complete contrast between two branches of the same company. I first rented through Leaders Redhill and thought their service was excellent, very friendly and efficient.

When the time came to move out of my flat it was completely different story. They became un co operative, aggressive and would not return my calls. After leaving a clean property they charged me two thirds of my deposit because i didnt have reciepts for professional cleaning of the property.

Prior to this i had already rented another property from Leaders Crawley as i had no reason not to. So after the treatment i got i resented renting from the Crawley branch and resigned myself to the fact that i could kiss another deposit goodbye.

However they remained friendly, professional, and at the end of the tenancy did a swift check out and three days later returned my deposit in full.

They are very hot on cleaning (unlike Redhill they dont mind you cleaning the property yourself) and like you to put things back where they were at the beginning of ur tenancy within reason (which is fair enough) 

Redhill Branch AVOID AVOID AVOID!!!!!!

Crawley branch I would actually consider them in future.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[10/10/2010 - laura rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders have been ineffective in dealing with faulty appliances roof leaks etc all year. Charges for their contract and service are high, seemingly hundreds of pounds. At the time of moving out they have tried to hang onto much of the deposit due to damage such as mildew to the shower sealant there when we arrived. It has only been the threat of the estate agent ombudsmen which has resulted in two thirds our deposit being returned, we are still having to fight for the rest.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[2/10/2010 - Don't even go there if you have sense rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[My son & his girlfriend placed all their trust in the staff at the Kingston office only to be laughed at literally when they fell on hard times. Many many ex-tenants have all stated that the return of the deposit is nothing short of wishful thinking . So part with your cash at your own mercy.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[30/9/2010 - bab rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I would never ever use Leaders again. I am a recent graduate from the University of Southampton and me and my 4 other house mates have had a terrible time dealing with Leaders since leaving the property in August this year. We have had to fight to get our deposit back despite having to put up with a very poor house which had severe heating issues, was dirty to begin with and had no working shower for 2 weeks. We are currently still in the process of getting our money back, and due to the hassle have agreed to take less of our deposits than we put in, despite being perfect tenants. Our property manager is consistently difficult to get hold of, never calls back when promised and has overall been very unhelpful and in some instances very rude. Please listen to this review. Do not use Leaders. <br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[9/9/2010 - angry-TENANT rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Following my recent departure from my rented property let to me by leaders, i will never ever recommend this company to anyone. For example: 

They knowingly let this property to me with an illegal stair case breaking all health and safety rules, two months before my tenancy was finished they inspected the property and stated that the garden shed was falling apart and was unsafe to enter. They also regularly entered my house with a key without informing me, once whilst I was ill in bed.

When i first moved in they left me without any hot water or heating for 3 days, the gas fitter said I was lucky he came over as the boiler could have exploded due to pressure with the gas. Neighbours had told me that every tenant that had been in that property had never received their full deposit back no matter how the house was left.

When I moved in there was mould growing through the carpet, on the walls and the conservatory roof constantly leaked water. 

The staff in the horsham office are extremely rude and unhelpful and all seem to have the same attitude of I don't care and there is nothing us as tenants can do about it, they've kept back a big chunk of my deposit for carpets I had cleaned when I moved out, changing of 3 light bulbs and have charged 50 pound to attached a curtain hook which fell off 3 weeks after i moved in. 

If you should rent a house from Leaders check the property, take photos and check the house is suitable to be let in regards to health and safety.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[1/9/2010 - Arran rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Very pleased with how Leaders have dealt with the flat I'm renting through them. The flat above us decided it was a good idea to leave the water running in their kitchen sink when they were out. We had water pouring through our light fittings. Leaders dealt with the problem very swiftly getting access to the flat above turning off the water to stop further damage. Our flat was decorated very quickly with no hassle to us. Well done!!!!  <br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[18/8/2010 - mijo62 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Never again!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[6/8/2010 - Mocha rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[
Never never never use them!!!  Bunch of thieves!!! - They WILL Suck Every penny out of you!!!
Extremely Rude!!  If you want to throw you money away go ahead...... Remember there are other agencies with the same property on their books!



Never never never use them!!!  They will suck every penny out of you!!! Extremely rude!!  If you want to throw you money away go ahead. Remember there are other agencies with the same property on their books!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[12/7/2010 - Ihateleaders rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Never again. They will charge you to breathe the air in the property soon.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[25/6/2010 - roller 72 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I have never in my life encountered estate agents who were as rude as they are. I was spoken down to, was told to shut up and was also told to find another estate agent to work with. Honestly, do yourself a favour and do not work with Leaders in Brighton on New Road, you will regret it, I promise.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[17/6/2010 - Daza1010 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[The worst service and worst run office I have ever been involved with! The failed to do our check out of Tenants on the agreed date, and did not chase this up (despite us chasing them) for 6 days later only to find out the check out had not been done! Flash forward and opps... they also did not get the Tenants forwarding address and opps... they advised us we could start to repair the property as the Tenants had trashed it! prior to the Check Out being done. We are now in a dispute with the Tenants (e-mail only as heaven forbid Leaders could manage to get an address for them), and the Tenants are disputing everything for which we don't have full supporting documentation and photo's on the Check Out as this was not done as agrranged and agreed! So, the office manager blamed someone who is no longer with the business, then ignored our requests for a How to Complain Process. We are out of pocket over <br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[3/5/2010 - unhappycustomer rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[
I am disputing the tenancy deposit being held back. I cleaned the house and had the carpets professionally cleaned, I pride myself on my cleaning which I can guarantee is better than most. OH and they let landlords into the property to do a wrongful pre checkout! Without your permission. Holding back stupid amounts for stupid purposes! Avoid avoid avoid not only are the unprofessional they are rude and uneducated. 

The girl in the office seems to be out of it most of the time and their correspondance is always late, incorrect and circumstancial. I was accused of smoking in the property! I DONT SMOKE! i would never use leaders again and i urge people never to use them unless you would like to have daylight robbery performed on you. 



I am disputing the tenancy deposit being held back. I cleaned the house and had the carpets professionally cleaned, I pride myself on my cleaning which I can guarantee is better than most. OH and they let landlords into the property to do a wrongful pre checkout! Without your permission. Holding back stupid amounts for stupid purposes! Avoid avoid avoid not only are the unprofessional they are rude and uneducated. 

Their correspondance is always late, incorrect and circumstancial. I was accused of smoking in the property! I don't smoke! I would never use Leaders again and I urge people never to use them unless you would like to have daylight robbery performed on you.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[17/2/2010 - PeevedSouthampton rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item><item>
		<title><![CDATA[10/2/2010 - Biffer rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[
I would never use Leaders again. They are the most avaricious money grabbing and expensive bunch I have ever had the misfortune to encounter. They take 6 months commission from the first months rent, plus all their other charges which are duplicated to the tenant as well. Tenants are encouraged to pay rent early so its in the bank on time, do you think I got it on time? No chance! I have been lied to and misled by their staff about rent and deposit arrangements. There is supposedly a discount for letting more than one property with them but they didn't want to give it. They put a family of refugees who didn't seem to have lived in a house before in so the house was unlettable afterwards. Steer clear for less stress! 



I would never use Leaders again. They are the most avaricious money grabbing and expensive bunch I have ever had the misfortune to encounter. They take 6 months commission from the first months rent, plus all their other charges which are duplicated to the tenant as well. 

Tenants are encouraged to pay rent early so its in the bank on time, do you think I got it on time? No chance! I have been misled by their staff about rent and deposit arrangements. There is supposedly a discount for letting more than one property with them but they didn't want to give it. They put a family of refugees who didn't seem to have lived in a house before in so the house was unlettable afterwards. Steer clear for less stress!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[6/1/2010 - NEVA DEAL WITH LEADERS rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[
i star is not even goo enuff for leaders they are the worst SURBITON office stay away and if u eva speak to a woman called emma from property management dont waste your breath she does nothing the manager is just as useless i lived with a blocked pipe for 3weeks with nower to have a bath only to be told i myt b charged wen the problem existed wen i moved i was in that property for 3months before i moved out in the middle of the night wen i told them to release me from the contract. NEVER deal with leaders unless u want to die of stress my friend also had a similar experience she moved only to find that the flat had no water at all 



1 star is not even good enough for Leaders. They are the worst - Surbiton office. Stay away.

I lived with a blocked pipe for 3 weeks with nowhere to have a bath only to be told I might be charged wen the problem existed wen I moved. I was in that property for 3 months before I moved out in the middle of the night when I told them to release me from the contract. 

Never deal with Leaders unless you want to die of stress. My friend also had a similar experience - she moved only to find that the flat had no water at all.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[3/1/2010 - AB rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[We have arranged to view one of their properties, which is by the way in another city from where we currently live - thus involving some travelling. Got there and the agent could not open the door of the property. To make things worse she mentioned she knew the keys had a problem, but that it was worth to try!!!! And she still wanted to book us another appointment!<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[12/11/2009 - redhill01 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[
Redhill/Reigate branch employees, lie, ignore emails, fob you off on phone calls and provide an unprofessional service. I have rented for 10 years through different agents and these are the worst. Please find a property that isn't handled by Leaders




Redhill/Reigate branch employees, ignore emails, fob you off on phone calls and provide an unprofessional service. I have rented for 10 years through different agents and these are the worst. Please find a property that isn't handled by Leaders.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[22/10/2009 - kingmonty rated Leaders 5 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Great agent, good customer service - alot of the reviews on here are about deposit. If you looked after the property in the 1st place you wouldnt have a porblem. They are very hot on cleaning, so make sure you clean the property as you found it.<br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[21/5/2009 - Polly123 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I can hardly believe how bad Leaders were.

Their staff secretly entered my flat to show people round while I was work. I caught them one day when I was off sick.

I had 4 months with no washing machine and they ignored my calls about it.

Their management of contracts was terrible.

Generally, they seemed to have absolutely no interest and made no effort at all to resolve any issues.

You might be thinking that only people who have bad experiences write reviews so therefor its not really a fair reflection of Leaders. Perhaps some people have a good experience, but when it comes to your home, I would urge you not to take the risk. <br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[9/4/2009 - markcr2 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Truly atrocious agent. We rented with them for 3 1/2 years and had nothing but excuse after excuse from Leaders Croydon. They did not oblige their duties as managing agents to maintain the property we rented through them.

Where eventually given a section 21 to quit after 18 months complaining about the boiler constantly failing on the 15th December!!!

Happy Christmas....now get lost!!!

Upon check out Leaders claimed <br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[10/3/2009 - Ndf9876 rated Leaders 3 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I rented a property through Lanes of Reigate who were soon after taken over by Leaders. The property was managed by them, and the only issue I had was with the checkout and deposit return (I was charged <br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[28/11/2008 - gigabyte rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[I was split whether or not to reccomend or slate. I have rented through leaders twice, the first time was great - wonderful landlord and great property, decided to move for better parking. HOWEVER moved into a property that was property managed by the landlord, as soon as problems began leaders didnt wanna hear of it, they took the rent and couldnt care less about the tenants. Its a shame because I will now tell others never to use them as they simply do not care about customer service. They knew that our landlord has caused many problems in the past and yet still continue to let his properties - We also had issues with them not setting up the standing order correctly and then trying to charge us for late rental payments. They were bugging us the whole application process to chase our previous landlord for a reference - EVEN though it was THEIR client that the reference was coming from and what am I paying the reference fees for if I have to do all the chasing! - rubbish customer service, rubbish property management, overpriced so AVOID like the plague. <br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[1/11/2008 - 1shukokai rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[A very bad experience with their Aldershot office. Watch out for companies that have been taken over by Leaders.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[7/9/2008 - DSF rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Took 2 months to change one name on the contract for a shared house despite constant chasing.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[7/9/2008 - annoyed123 rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Just kiss deposit goodbye despite improving the property!<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[26/8/2008 - brightonian rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Unbelievably poor.  

They kept my deposit due to having 'upgraded their computer system during my tenancy' and so had no record of my payment.

I couldn't find the receipt and so had no proof that i had paid it, although try moving into one of their flats without paying a deposit and see how far you get.  

Anecdotal evidence suggests that getting your deposit back from leaders is considered worthy of celebration.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[25/8/2008 - SquidBoy rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Leaders Ltd, are -- in my opinion -- a bunch of muppets.

When the tenancy agreement began, they failed to send the signed standing order paperwork to the bank, then tried to charge a late payment fee when the funds weren't transferred as expected. They also demanded payment twice for the first month's rent (taken in advance).

My branch don't seem to understand periodic tenancies; every other letter seems to refer to a fixed term tenancy that no longer exists.

Their fees (in Guildford, 2006) were:
- Holding deposit (refundable): <br />This person would use Leaders again.]]></description></item><item>
		<title><![CDATA[14/4/2008 - Lupin rated Leaders 1 star]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[They are terrible. It took me 2 months to get my contract. When we gave notice to leave the house, the landlady did not want to go on with them and in spite of they were showing the house without having keys. They even came to the house without any confirmation that someone was there. It took me a month to get the deposit back when everything in the house was perfect. I believed the other review about trying to get money from the deposit.  We knew that, so they could not find anything to charge us, but we cleaned like crazy for a weekend.<br />This person would not use Leaders again.]]></description></item><item>
		<title><![CDATA[4/3/2008 - Lee rated Leaders 2 stars]]></title>
		<link>http://www.allagents.co.uk/leaders/</link>
		<description><![CDATA[Rather than using the checkout/inventory/deposit as a way of fixing anything that may have become worn or damaged during the occupancy, Leaders seem to use it as simply another way to make money.<br />This person would not use Leaders again.]]></description></item>
</channel>
</rss>