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		<title>AllAgents - Reviews of  john-mortimer</title> 
        <link>http://www.allagents.co.uk/rss/John Mortimer Property Management Ltd</link> 
        <description>For all your residential leasing requirements, why not speak to John Mortimer. Using our vast experience we can help you to find the right home for you, or as a landlord, find the right client for your property.</description><item>
		<title><![CDATA[23/4/2012 - Alexandra Hart rated John Mortimer Property Management Ltd 5 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[From the moment I called John Mortimer Lettings about a property I was interested in renting I received absolutely fantastic service.  Having been a tenant before I was surprised at the difference in the level of service this agency offered.  All the way through the process all the staff I dealt with were friendly, helpful and extremely professional.  Responses to queries were always delivered in a timely manner and nothing was too much trouble.  Check in was stress free and the inventory comprehensive which will make life easier when we leave the property. I am already enjoying living in my rental property with my family and know that, should any issues arise during our tenancy period, I need have no hesitation in picking up the phone safe in the knowledge  that any member of staff I deal with will respond quickly and courteously.
Our thanks to this agency for all their help so far, I give them top marks and would thoroughly recommend this agency.<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[6/3/2012 - PompeyBlue222 rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[Reasonable WHAT A JOKE!!!!!!!!!!! One word BULLIES!!!!!<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[8/2/2012 - Miss A Houghton rated John Mortimer Property Management Ltd 5 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[We have found JM to be very reasonable to deal with, the fee's are cool and don't break the bank(unlike some) if their is a problem they do their best to accomodate, they have regular inspections which is good and they are a friendly team, I will be using JM in the future. Thankyou.<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[2/2/2012 - Mark Oswald rated John Mortimer Property Management Ltd 5 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[Having rented residential properties for approximately 20 years around the country using various agency services, JMPS has been the letting agency that I have used for the last 61/2 Years in the South East based at Bracknell. Over this period of time there have been minor utility emergencies (JMPS staff have attended the property day or night to confirm any problems &amp; contacted the relevant service providers or tradesmen), several tenants (the current tenant has been there for approaching 6 years) &amp; yearly safety inspections which need to be complied with. JMPS has managed the property with the minimum of fuss, the staff being very pragmatic, down to earth but above all providing a great service. Even providing an annual schedule of rental income on request for the dreaded self-assessment, the finance Staff have been excellent.  This applies to administration, contracts, sales, maintenance &amp; management Staff. As I now live in the North East &amp; will soon be living overseas, this level of service is very reassuring. I personally have &amp; wouldn't hesitate in recommending JMPS for Residential Lettings services to anyone.<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[30/1/2012 - Linda rated John Mortimer Property Management Ltd 4 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[We have dealt with JM Lettings as a landlord  - various offices - for several years and with their property management side for longer. We went to them after really nightmare experiences with another long established agent who really should be investigated.
 
I do not recognise the company described in other posts. The basic administration of our business has been efficient and straightforward without problems. The staff have answered our questions promptly and politely.

As landlords we have experienced a number of &quot;the usual&quot; issues with tenants. In each instance we have been advised professionally and courteously. We have been made aware of the cost of court proceedings with disputes. 
We felt that JM has also represented fairly the interests of the tenant to us - reminding us when required that tenants have rights too!

When we had a particular problem with a tenant who failed to pay their rent they acted promptly and wasted no time starting the appropriate proceedings. This reduced our loss.  

I wouldn't hesitate to recommend them.<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[18/12/2011 - L Freeman rated John Mortimer Property Management Ltd 5 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[I have been working with this office for several years.  The manager and his team area unfailingly responsive and helpful.  They throughly vet prospective tenants.  They have good listening and negotiating skills.  They always seek to balance the requirements of landlord and tenant.  I am always kept in the loop and am part of the decision making process in the solution of the issues that do occur.  As a result I have low turnover and good profitablility.<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[24/11/2011 - Fiona Rawlings rated John Mortimer Property Management Ltd 5 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[All of the staff at John Mortimer are extremely friendly and helpful.  As a relocation agent, my timings often get very out of schedule when I am on the road with clients and John Mortimer staff always shift their schedules so that they can fit me in.  Superb!<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[9/11/2011 - Rosemary rated John Mortimer Property Management Ltd 5 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[Thank you Dianne, for all the help that you and all you colleagues at Rectory Lane have given to my daughter and me in order to process this rental quickly. I have never dealt with a more user-friendly agency.
Thank you very much<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[9/11/2011 - IrishEyesAreSmiling rated John Mortimer Property Management Ltd 4 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[We have been with John Mortimer's for just over two months now.  We moved into a spotless house, it was in excellent condition and virtually brand new inside.  We were unfortunate to have a few issues happen straight away after moving in.  These problems were sorted quickly; and I received regular updates telling me what was happening - so thanks to the maintenance support team!<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[6/11/2011 - M rated John Mortimer Property Management Ltd 5 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[Thanks to John and staff for the hard work in having the roof replaced<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[4/11/2011 - Graham Armstrong rated John Mortimer Property Management Ltd 5 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[What a great service, we have been managed by John Mortimer for many years and I felt I must write as we can take good service for granted. Just recently we had problems with our neighbours tenants, the ususal thing or parking and noise. The staff at John Mortimer were great and managed to resolve this and kept me informed. Well done<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[25/10/2011 - Unbelievable rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[John Mortimer are unbelievable - I have never come across a company before to be so incompetent, negligent, inconsiderate and threatening. They manage the building I live in and since they took over it has fallen into significant disrepair, to the point that there have been serious health &amp; safety issues, despite repeated requests from residents to address them. They just ignore emails and phone calls. When I tried to hold them to task, they became agressive, threatening, did not acknowledge any wrongdoing despite the hard evidence I put in front of them, and tried to make out I was the one creating a problem and not them! Completely shameless. I can only describe them as cowboys. However, someone mentioned making a formal complaint and then taking it to the Property Ombudsman (www.tpos.co.uk, 01722 333306). I shall do that and I hope that anyone else who had similarly appaling dealings with them will do the same. They should not be in bussiness.<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[23/10/2011 - freydoomcans rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[Unfortunately I too have had dealings with this company and have found their tactics bullying, threatening and totally unprofessional, even down to simple spelling mistakes in correspondence with them and spelling my name wrongly. Their check out invoices are exhorbitant and unrealistic and their threats of legal action are over the top.  I would strongly advise anybody considering renting a property through them to think very carefully before doing so because of all the problems you could incur at the end of your tenancy with them.   Going by what has previously been written about them you can say goodbye to your deposit for at start, let alone all the other expenses that will be in your final bill.  I totally agree with the previous comments and you should AVOID AVOID AVOID.  I am also in contact with katedisappointed because these tactics should be stopped and I would urge anybody else who feels this strongly to do so as well.  I would give this company a minus rating if I could do so.<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[21/10/2011 - katedisappointed rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[Its such as relief to hear Im not alone and that there are more poeple out there who have suffered the same mistreatment from this company John Mortimer and will speak out. I have been in the process of dealing with them in such away I had to seeked legal advise. After many years of renting a property through them and been a reliable tenant who looked after the property at my own exspense and even spent money on the property improving it, was then produced a bill at the end of my tenancy of over £2000 in damages. Not only did they witheld my deposit they then threaten legal action on me. Bullying tatics, rip off merchants. They shouldnt be allowed to get away with this and cause such distress to innocent indivduals and families. Do not use this company only cost and stress will follow. If you would like to join this campaign please email me on katedisappointed@yahoo.com i would welcome you opinions and views that could help people like us in the future as this WILL happen again. AVOID, AVOID, AVOID, can not and would not rate them.<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[30/8/2011 - Minifer rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[Unbelievably awful service. We were attracted to John Mortimer Property Management Ltd by their eagerness for our business and their focus on customer service. We really wish we had never come across them as they have been nothing but stress, expense and trouble. The staff were clueless about how to manage a property and we spent most of our time chasing them to get even the most basic things done like work out a service charge schedule or complete the company return. The list of excuses for not responding to emails and phone calls was endless and pathetic. We finally tired of poor service and ineptitude, and tried to cancel our contract. This led to the most unpleasant dealing with any company or individual I have ever had. John Mortimer would never acknowledge there anything wrong and wouldn't address our complaints. Instead he threatened to take us to court and to set the debt collectors on us (for a 'debt' that was NOT owing to him) - all of which was conducted in a stressful and threatening way. After much wasted time and money we are finally free of the company, but I wish we had never crossed paths at all. Avoid this company at all costs. It pains me to have to give them a 1 star review as they deserve 0 stars.<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[18/8/2011 - flower123 rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[We recently moved out of a property managed by JM Lettings and had a dispute with the Landlord over the return of the deposit.  Unfortunately JM lettings appeared to be a little out of their depth when dealing with both parties.  We must have received over 30 emails when asked for photographs of the checkout when this could have been done in one simple email.  We were also cc'ed in on emails regarding the management of other properties that were nothing to do with us.

We had to deal with a combination of the landlord making unrealistic claims ( £25.00 for a damaged light that retailed in ikea for £12.99) and a letting agent that operated in a very reactionary manor to emails. I got the impression they didn't have the relevant experience to deal with tenancy disputes and dragged out the process to put is in a position where we had to settle in order to relieve the financial burden of not having access to the deposit.

The TDS recommends deposits are returned within 14 days yet our contract stated within 30.  It also took them over three weeks to get a quote for the gardening after we had vacated.  I'm disappointed we settled and  didn't go to the TDS for arbitration but it was just far to much aggravation trying to get the relevant information out of JM lettings and became incredibly stressful for my partner.

Obviously as a tenant you're not in a position to chose the management company but I would strongly advise to check the inventory fully and keep copies of any correspondence with JM Lettings.  

We learnt a very valuable lesson when dealing with this company.  Perhaps it's time for a little more regulation in the Lettings industry.<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[15/5/2011 - outrageous rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[John Mortimers property management, are only interested in making money from their customers. They are unable to organise management issues efficiently, can not produce true or accurate accounts, do not abide by their own processes and procedures. They have mislead our present directors and do not deserve to be in business.    <br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[12/5/2011 - Red Kite rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[As experienced owners of a number of properties we concluded that their staff do not understand even the most basic and fundamental  principles of Property Management.  They make the most basic errors.

We would give John Mortimer Property Management a ZERO for Customer Service / Relations.
As far as the service they provide is concerned, and value for money, we would also give that a 
score of  ZERO.<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[10/3/2011 - A rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[John Mortimer manage the block in which I owned a flat which I have recently sold.  Part of the reason for selling was the rate at which the building deteriorated under their management.  They don't live up to their promises and they will do anything to keep a contract - very underhand.  My advice is to avoid at all costs!<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[25/10/2010 - pidge rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[These people are totally incompetent.  They do not speak to each other, let alone their clients. They accused us of not paying their bills weeks after the payment had cleared their bank. To add insult to injury, they set a debt collection agency onto us (even though we owe them nothing!!) and even wrote to our mortgage company telling them that we had defaulted on our payment!  They refuse to acknowledge e-mails, letters or phone calls.  What a shower!! Avoid avoid avoid!!<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[21/9/2010 - Trustworthy rated John Mortimer Property Management Ltd 2 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[We were happy to find them but with time it changed. Now we are very disappointed and upset. We fulfilled everything what they requested (6 month payment in advance!) gave all paperwork, reference and money to them on time. They gave lot's of nice promisses but after we paid they suddenly forgot about all their promises and even did not reply to our e-mails. We love the house we rent but considering to find something else as soon as possible because we can see now that these people (at least at the Bracknell office) are not reliable. And we are worried in advance about our check out. We can just hope that they are not willing to put all the maintenance and cleaning/painting costs on us that should have been done before we moved in (and was promissed). If we have to live with these conditions at least we don't want to pay any extra at the end when checking out.<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[18/6/2010 - L rated John Mortimer Property Management Ltd 4 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[I was let down by another agent so really desperate to find a flat, the staff made me very welcome, were friendly and efficient.  They listened, made no drama's, found me a great place near my work, under budget and even met the tight deadline. I would highly recommend this company.<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[10/6/2010 - T rated John Mortimer Property Management Ltd 5 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[Over the months I have been dealing with John Mortimer's,  I have found them to be nothing but helpful and very professional on all levels.  Nothing seems to be too much trouble and I feel that they go the extra mile in helping me with my enquires.  I would have no problem in recommending John Mortimer's to anyone.<br />This person would use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[20/11/2009 - S rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[These people over charge and make fraudulent claims. Avoid!<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[22/1/2009 - NOYB rated John Mortimer Property Management Ltd 1 star]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[This company tries to put stuff from the check in inventory onto the checkout inventory and then deduct it from your deposit.  They also invoice for work that was never completed and if you have any maintenance issues, they charge you for the repairs too, when it's THEIR responsibility.  AVOID AVOID AVOID.<br />This person would not use John Mortimer Property Management Ltd again.]]></description></item><item>
		<title><![CDATA[21/9/2006 - Jay rated John Mortimer Property Management Ltd 3 stars]]></title>
		<link>http://www.allagents.co.uk/john-mortimer/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item>
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