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		<title>AllAgents - Reviews of  chiltern-hills-estate-agents</title> 
        <link>http://www.allagents.co.uk/rss/Chiltern Hills Estate Agents</link> 
        <description></description><item>
		<title><![CDATA[19/5/2012 - Ryan hunt rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[Its the second straight year I have used Chiltern Hills and have found them very helpful. On the few occasions, I called them for maintanence work, they were prompt and efficient. I also find them very approachable, this was very evident when i needed to move into a bigger property because i had twins and they were excellent in dealing with the situation of finding a suitable house within my budget.  I would definitely recommend them.<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[3/4/2012 - Disgruntled rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I am writing on behalf of 4 students who mistakenly rented a property from Chiltern Hills Estate agent. We are currently attempting to get the deposit back but despite many promises it has not been returned. We should have  known. The house was damp and poorly maintained. On the day students moved in the house was not furnished, The Washing machine never worked despite promises to get it fixed, it never was, the cooker was condemned from the date students moved in. Students were repeatedly refused a copy of the contract.  Students moved out after 6 months.  The property was left in in a good state (parents even attended and cleaned!) a bill was then produced by  the estate agent for remedial work for wear and tear  that was not required (grouting in the bathroom!). A parent was present when the assessor inspected the property prior to it being returned to the landlord. Assessor  commented positively on the condition of the house. Chiltern Hills then produced a different assessors report! They do not reply to emails and use every delaying tactic possible. Please do not use Chiltern Hills they prey on  students lack of knowledge. We are taking legal action over their failure to return the deposit.<br />This person would not use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[29/10/2011 - Landlord, High Wycombe rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I have started using Chiltern Hill over the past few years to rent my property. 
I must say, that to begin with, it was quite a headache, as whenever student tenants left, the house was left in quite a state, deposits dont always cover the extensive damage done by inconsiderate students.

However, having asked them to change my properties to non student living, i have been quite impressed. Rent is always on time, and most importantly the houses are left in good condition with no need to retain deposits and revamp the entire house every 9 months! 

Quite happy with the service all in all, not much more i could ask of them.<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/10/2011 - Happy Landlord rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I am a Landlord who has been using Chiltern Hills for two years.  Previously, I had let out my property through other agents who in turn let it out to students.  I had some very bad experiences where my property was left with cigarette burns in the carpets, broken fixings, hadn't been cleaned upon exit by the tenants (so much so that i had to spend over 600 pounds to get the property in a position to be let again).  I was completely disheartened by this experience and didn't want to let to students again.
However, after using Chiltern Hills i will say that they have reaffirmed my faith in students.  They have explained what is expected of the tenants before letting out the property, so as to avoid any issues when leaving.  The tenants i have had via Chiltern Hills have been excellent taking care of the property treating it as a home rather than a 'crash pad'.   
Unfortunately, for you students (i have been one before!) a lot of agencies and landlords will not deal with you due to a small minority and i believe that credit should be given to Chiltern Hills for championing the student population of High Wycombe!<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/10/2011 - Bucks-Student rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I am a new student to the area, i stupidly applied too late for halls and didnt get a space so i was recommended to have a look at chiltern hills, the guys in the office were really helpful and found me a nice room in a property at a good price very quickly, just want to say thanks to chiltern hills for helping me out.<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[15/9/2011 - HRstudentBucks rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[This is the third year I have been using Chiltern Hills. They were the only agents who take on students and we have always managed to find a place to rent which is clean and in good condition. The guys have always been helpful with any queries or issues we have had. Overall, we (me and my house mates) have been pleased with the service we have received from them and I have recommended some other friends from my home town (Maidstone) who are coming to Bucks to study to use them.<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[14/9/2011 - Vishnu rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I'm a Bucks Uni Student and all I can say is that Mr Fidda Shah is nothing but the joy to deal with. They gave me a list of properties that were more than suitable for me and my friends and we were able to move in straight away. The place we moved in was left in a tip, but the team at Chiltern Hills got the placed professionally cleaned within 2 weeks and we moved in within the 2 weeks.

All I can say is positive things, they made sure our deposits were safely put into a holding scheme and allowed showed me to create a standing order, in order for us to pay our rent on time.

I look forward to spending the next 9 months and using the service for my 2nd and 3rd year.

Thanks again Mr Shah, you've made living in High Wycombe so much easier!<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/9/2011 - Maria89 rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[Was looking for a property and I contacted Chiltern Hills. Nice group of staff! Very Friendly and helpful
Soon enough they helped me find and secure a property to suit my requirements.
Donâ€™t know what all the negative comments are about, as I have not experienced poor service!<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/9/2011 - HWStudent rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[Do NOT use these people. You would be better off sleeping in a box.
These people are criminaly incompetent. 

Students talk to each other. So we know there are many, many students having the same problems.
I'm shocked that the University doesn't warn students about these people. 

There are several reviews saying these people are &quot;wonderful and professional&quot;. 
You can guess who wrote those.

In fact these people are rude, aggresive and threatening. But mostly pathetically incompetent. 
They don't have a clue what they are doing. They are a joke.

They have been threatening us over unpaid rents, even though we have proved several times that we have paid all of our rents, on time, via bank transfer. They don't know what basic book keeping is.

They send students round to view, without telling you. If you are in you can refuse entry (a legal right), but if you are out, they often have a key and let themselves in! This is illegal - but Chiltern Hills don't understand that. They know nothing about the laws that affect their business, or worse, they think the law doesn't apply to them.

As Students you are exempt from council taxes - but the property has to be registered as a student let. 
Guess what? Ours wasn't. Not a problem though. The council said the landlord is liable for that. Chiltern hills think we are liable! Who would you you listen to - the council, or a bunch of cowboys?

By law they are supposed to put your deposit into a recognised holding scheme. They don't, they just pocket it. Every time we ask for the deposit back, they get aggresive and demand more proof that rents were paid, utility bills were paid, etc. They have had all this several times, but they use a different excuse every time. This has been going on for months.

They think they are playing the big business man to scare a bunch of students. They are wrong. We are taking legal action against them.

Sleep in your car or something - but keep away from these people.<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[18/8/2011 - Bucks New Uni student rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item><item>
		<title><![CDATA[15/8/2011 - rob rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[absolutely outstanding service and a very reliable agent. would recommend<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[4/8/2011 - Bad Estate Agent Vigilante rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[Shockingly poor. They don't know what they're doing. THEY TAKE YOUR MONEY, being all nice and polite, then BOOM, turn into the most unhelpful bunch of amateurs, which from a business point of view makes them look like little boys in a big playground. They don't seem to understand that a deposit is something that should be returned; they have no idea of basic accounts and will lose your payments in the 'system', which is just online banking which they can't use properly, and transfer payments on to a Microsoft Excel spreadsheet INCORRECLY. They seem to live in a world where an assumption is a contractual agreement. 
If you have a look on their website, the properties on it aren't ever available, and if you have a look in their little shop window, all the colour has faded on the advertised properties
They try to make you feel guilty, but what they don't know is that they're actually being laughed at, not only by 'customers' but all of the other estate agents in Wycombe, who do say, avoid at all costs.

Interestingly, all their positive reviews seem to be from people who have left their names, such as 'Mat', 'Rachel' and 'Mandy'. Negative reviews seem to have been left by people such as 'bucksstudent' etc. This just goes to show they're not the sharpest tool in the toolbox!!!!!!<br />This person would not use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/7/2011 - Matt rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[Excellent service and very friendly. Their approach is very professional and dealt with any queries I had very efficiently. Thank you for all help.<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[21/6/2011 - Rachel rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I would like to say that Chiltern Hills estate agents are excellent with the service they provide. They were polite, helpful and so caring when I had any sort of enquiries. I donâ€™t know how anyone can say any different. There isnâ€™t anything I can complain about. I would definitely recommend these guys to whoever is looking to rent! Keep up the good work guys!!!!<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[21/6/2011 - Sam rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[Outstanding service. Would definitely recommend them!<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[20/5/2011 - BucksStudent rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[Me and my friends have been desperately looking for a student house, when we saw some of the properties over the internet and in their office we got very excited at the prospect of so many houses to choose from. However after many, many phone calls and numerous conversations in person with them we finally got viewings for some houses. I don't understand why it took so long to arrange a viewing, they just kept giving us excuses, and carried on advertising properties that were apparently 'already let'. 

We got whisked off in one of the estate agents cars, and practically dragged around the houses at such a pace that no one could take anything in. The houses we were taken around were in bad condition and in a number of the houses the tenants were still in there looking miffed at the sight of us coming into their homes. 

They rarely knew the price of rent on the houses and seemed reluctant to answer any of our questions. Once we were back in the office they tried to pressure us into paying extortionate amounts of money just to secure the property - £680 off each of us (5people) to secure a house that cost £1200 a month? Ridiculous is the word. 

When mentioning the name 'Chiltern Hills' the other estate agents seemed to recoil back in their seats. One estate agent said to us 'Go to any estate agents, just not Chiltern Hills' Maybe bias, but it seemed pretty genuine to me. 

I feel lucky that we never signed any contracts with these people, and I recommend to everyone especially students, to stay well away from this estate agents.<br />This person would not use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/5/2011 - gentry rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item><item>
		<title><![CDATA[20/11/2010 - Zip rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item><item>
		<title><![CDATA[28/10/2010 - Mandy rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I am very happy with this agent's service, I was let down so badly by a couple of other agents who promised me they would finalise a property for me but never did. I was treated with respect and I really felt I was being looked aftered by the professional approach of the staff. 

I would like to stay with this agent for as long as I study at bucks.<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[7/9/2010 - Student's Parent rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I have had the misfortune to deal with this bunch of cowboys over the past 6 weeks.  Unfortunately they appear to be the main/only estate agent dealing with student lettings in High Wycombe.  

My daughter & her friends are trying to find a house to rent.  We visited this agents in mid-August - they said they would "book us in" for mid-afternoon.  We assumed to talk, get information, run through a list of suitable properties & arrange a selection of viewings.  We then received phone calls to delay the time till the end of the afternoon.  On arriving at the office we were promptly whisked off in one of the salesman's cars to visit one property.  We were told to ignore the general state of it as it was all being decorated - although when I asked if the cooker, which was in a pretty disgusting state, was to be replaced, the answer was "oh, no, I think they're just cleaning it.  It was beyond cleaning. 

When we were in their office they had a very obviously unhappy tenant complaining loudly about their inability to return calls, or deal with repairs.  That should have told us right then what they were like.  

In the past few weeks my daughter & her friend have attempted to contact them numerous times - either Ali (the manager apparently) is never in, or they never phone back when they say they will.  They have let us down several times, on two occasions where we have said we wanted a property, we then get a phone call announcing the landlord has decided not to let to students. The rent on one of these properties was apparently <br />This person would not use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/8/2010 - HWrenter rated Chiltern Hills Estate Agents 3 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[Having used Chiltern Hills' services as a student, I feel obliged to leave my thoughts. Having had severely limited experience with renting, and property in general, I didn't think to shop around or try other agents first. What a mistake that turned out to be, and an important lesson learned. Never again will I take things at face value, as although a smiling face and a friendly manner is comforting at first, you expect a similar level of service and care throughout your tenancy. 

Unfortunately I did not receive any resemblance of care or responsibility. Many times routine maintenance items became huge issues because of slow service, and as a previous reviewer has mentioned, lies. 'Sorry sir, we forgot' or 'we'll get someone to you on friday (no one turns up on friday and only turns up the next week after much hassling and phone call after phone call, and even then with much reluctance and foot-dragging). 

Having said that, there were (rarely) good things about this estate agent, and one employee of theirs was extremely helpful, punctual and reliable (a handyman/maintenance man of theirs). Often a phone call at 9am on a saturday was replied with a visit 3 hours or less later, even on a weekend.

In conclusion I have to say I would not recommend them to anyone, but having said that if a prospective customer senses a good deal and is viewing a clean, functioning house at a very fair price, then I would say proceed, but with EXTREME caution. <br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[4/8/2010 - sabrina rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[We have been very happy with the service that Chiltern Hills have provided. They saved us money their fees were nearly 50% cheaper than the other agents and they treated us very respectfully.
I would definitely use them again.<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[17/6/2010 - VeryUnhappy rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I had to call Chiltern Hills everyday when I had a problem and they would lie to me about sorting things out. They are rude and selfish. They have been horrible to me during my tenancy causing me to be so stressed and worried about situations. They are not to be trusted.<br />This person would not use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[15/6/2010 - frustratedseeker rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[Have no idea of how to run a business, are late for appointments and don't have keys to properties they advertise.

My wife and I wasted our time this evening with these juveniles. They only turned up after we called them and said "where are you" to then be told that they did not have the keys for two properties. The other two they showed were filthy and they had no idea of what the actual rental rate was. It seemed more of "what do you want to pay". 

He had very little time and quickly drove off in his fancy car.

To sum this agent up, if you are seriously needing to move and would like an agent that is professional and has the ability to listen and deliver, don't use Chiltern Hills, you'll get better service at McDonald's.<br />This person would not use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[21/5/2010 - V rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[One of the most pathetic agents in HW. I had a tough time getting through with paper work and actually they don't do any documentation. Once they get you as their client, their body language their whole attitude towards you changes. They charge exorbitant amount as rent and surcharges. Pathetic is the word. Please don't go for them!!!
<br />This person would not use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/6/2009 - STUDENT rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I am student and am very happy to go to chiltern hills estate an agent. They are one of the very few agents who rent out to students whilst the other agents are very snobbish and look down on us. The maintenance issues have never been a problem they use a dedicated team names surab who are local and get the work completed promptly. Im very suprised that any student would have an problems.. it must have been due to a busy period in christmas when workman are hard to get hold of. I have saved alot of money on fees with chiltern hills and would use them again.<br />This person would use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[18/3/2009 - Student rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I don't know if it's just towards students, but the staff bully and scare tenants into paying more rent than they owe.

Nearly every month I get an aggressive call saying I haven't paid my rent, to which I reply yes I have, and then I have to go down there and prove to them I have, because they can't keep accurate records!!

Also had a burst water pipe over Christmas, landlord and estate agent were useless, took a week to get a new mattress to replace my old soggy one which I couldn't sleep in and about a month to replace the wallpaper. The sockets have not been checked and they have obvious water damage!

And worst of all- THE LANDLORD HAD NO INSURANCE!! This is illegal for a landlord and surely should be checked by Chiltern Hills!!

I would highly recommend not renting with Chiltern Hills, but if you do, check out the landlord thoroughly, and keep a record of when you pay your rent!!<br />This person would not use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/5/2008 - Gggrrr rated Chiltern Hills Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I cannot begin to express how annoyed I get at Chiltern Hills persistant errors when describing properties. They clearly do well at listing, but nearly every advert has several mistakes in such as 'a quite area' or '950 bedrooms'. I would not use them out of principle I'm afraid which is a shame as they have quickly become a market leader in High Wycombe for lettings recently.<br />This person would not use Chiltern Hills Estate Agents again.]]></description></item><item>
		<title><![CDATA[30/6/2007 - lucy rated Chiltern Hills Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/chiltern-hills-estate-agents/</link>
		<description><![CDATA[I felt chiltern hills has a very professional approach and were very helpful i would definitely rent from them again<br />This person would use Chiltern Hills Estate Agents again.]]></description></item>
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