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		<title>AllAgents - Reviews of  andrews-estate-agents</title> 
        <link>http://www.allagents.co.uk/rss/Andrews Estate Agents</link> 
        <description>Andrews Estate Agents is the 12th largest estate agent network in the UK with 49 branches throughout the South West and South East of England. As one of the first independent estate agents to sign up to the Ombudsman Scheme for Estate Agents, we have set new standards of professionalism and customer focus within the industry.</description><item>
		<title><![CDATA[19/6/2013 - Simon rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The whole team at Mitcham were brilliant.....my first property rented at full asking price within 4 days and the second went at full price to the first viewer within 2 days.......I couldn't have asked for more<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/6/2013 - Mrs Stubbs rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We purchased our property from Andrews two years ago and had a lovely, stress free experience. So naturally, we chose to sell through them this time. From the moment we walked in to the office we were met with professional, helpful yet friendly attitudes. Due to careful and attentive planning, they sold our property within 3 days of it going on the market! They managed all viewings for us, meaning we were free to relax and not stress over anything. Towards the end of our exchange, we found ourselves having a few issues with the top of our chain but Paul went above and beyond our expectations and helped us through it, making calls and chasing people so that we didn't have to. At six months pregnant, I can not begin to express how invaluable it has been to work with such a dedicated team of people. Any time we have called or emailed the office, everyone has been more than helpful.

I can not fault the service we have received at all. The staff are trustworthy and they work quickly and thoroughly, making an infamously stressful time, completely the opposite.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[6/6/2013 - Dan S rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Found them to be polite, professional and efficient throughout the process and would be happy to do business again.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[6/6/2013 - Miranda, South West rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Edward Stock and the team at Camden Road were really helpful and made the purchase of my property a very smooth process.  I found their staff among the best of all those I sought properties through.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[29/5/2013 - Tania Fielden rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Keith and Andrews estate agent were outstanding from start to finish. They assessed the property and listened to my needs around the sale. The property had been on the market on and off for 5 years and with 3 other agents over those years - Andrews was my 4th. Keith ran through a strategy of sale - starting with choosing a launch date with an open house. We had lots of people in that day and 3 extremely interested in buying the property and an offer on the same day. In the end I was in a fortunate position accepting an asking price offer within 48 hours of the open day. Keith had negotiated excellently on my behalf. Andrews and Keith managed the questions, survey etc excellently throughout. Today I completed on the house sale - 7 weeks on. 
What I have liked the most about working with Andrews is their professional approach and that they have kept me informed of progress and the work they were doing at all times. NOT ONCE have I had to chase them or inquire -  they have always contacted me. I have never had that thorough service from an estate agent before - I've often found myself having to chase them for information. This is not the case with Andrews - they are transparent with information, willing to engage and their service is impeccable. I look forward to working with them again and highly recommend them to any buyer and/or seller.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[17/5/2013 - Leanne Cockle rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I have recently sold my house through Andrews in the Bear Flat and I found all the team to be excellent.  I would like to especially pass my thanks onto Sam who was brilliant and took the time to explain things to me and nothing was too much trouble for him.  He went out of his way on numerous occasions and without his help and advice I do not believe I would of sold my house as quickly as I did.  A big thank you to Sam I will make sure I recommend him to anyone who ever asks for an estate agent, which happens often as I work for a removal company in Bath and I am often asked if I can recommend an estate agent.  I would also like to thank the whole team at the Bear Flat branch you have all been brilliant.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[3/5/2013 - Gary rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I have recently bought a property through Andrews Bear Flat branch and have found them very helpful throughout the whole process. We had a last minute hitch over completion dates that Dylan and his team managed to resolve through impartial negotiations between both sides leading to an amicable outcome (without having to involve the solicitors). We also had to fast track the purchase with a need for builders to have access to view and measure up on numerous occasions before exchange. Dylan, Lisa, Sam and the team never let me down and made special efforts to meet often demanding schedule. Overall a very professional outfit that I would wholly recommend.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[16/4/2013 - Anon rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Didn't:
 * push my property at all
 * know anything about the property when showing people around
 * keep me informed on whether people would come around
 * take good pictures of the flat

Unprofessional and bad-manner when offered constructive criticism.  Avoid them like the plague, I don't have a good word to say about them.<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/4/2013 - R Harrison-Ball rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Andrew's acted on my behalf to sell my property
Outstanding team at Andrew's in Redhill. Luke, Paul &amp; Ed are all fantastic.  They are extremely professional and will always put the needs of the client first. 
Viewings were arranged extremely quickly and delivered at a convenient time. Feedback always followed by the next working day and weekly reports were received every weekend.
Negotiations were handled so well.
Everyone at Andrew's are exceptional and have made my selling process a happy one.  I would never use another estate agent only Andrew's.
Expectations were exceeded by their quality of service.
5 star service and value for money
Thank you to everyone.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/4/2013 - Rosie rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[They let us book viewings at short notice with no fuss. Once we decided to purchase the property they provided an excellent service communicating with us regularly, keeping us updated and helping us chase up our uncommunicative solicitor. I would definitely recommend Andrews Redhill.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/4/2013 - Richard rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I would like to thank Andrews for their help with my purchase of my first property. Luke was always on hand to promptly help with any queries I had through what was a long buying process.  So, thanks again for all your help.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[20/3/2013 - SusannaS rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I was very impressed with the service received from Andrews. They were thoroughly professional from start to finish. Special mention must go to Elaine and Rosie who kept me up to date with things right from the word go. Thank you very much!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[18/3/2013 - Dan H rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Just wanted to thank Euan, Elaine and the team for their help purchasing my latest property.  From start to finish they were truly excellent and made the whole process very easy.  I have bought many houses over the years but buying with this team working in Andrews Estate Agents was a pleasure.  
The team kept me up to date and when they needed something either from myself or solicitor they made this very easy.  They always called back to inform of progress or to follow up messages I left for them.  I think service like this with estate agents should be more like this.
Thank you to Euan, Elaine and team for your work and support.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/3/2013 - Carolyn Piper rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Ed was always very helpful and proactive. He helped negotiate a good price for the property we were buying as well as representing the seller. When the offer was accepted he helped to chase the solicitor to ensure the sale went through promptly.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/3/2013 - Alex Wells rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Was extremely helpful and professional with the pruchase of our property. Was also on time when meeting for a viewing. Although the time taken to exchange was delayed Paul kept me fully informed and updated of the progress and also chased both sets of solicitors on a regular basis for the oustanding information. Would recommned to anyone<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/3/2013 - Elizabeth Lewis rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The agent and staff helped my family during a difficult and highly emotional time for us  The property sold belonged to our mother and it was there that we grew from children to adults.  The sale was handled with great sensitivity but also with realism.  The result was that the property was sold quickly and the path to achieving exchange of contracts was made easy and smooth.  The Agent and staff kept us well informed throughout the process and were very patient in answering my queries and always returned calls.  The photographs of the property were very good indeed.  I would certainly have no hesitation in using this agent again.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/2/2013 - Stella Pascoe rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Of the agents I invited to discuss handling the sale of my house, I was impressed by the professionalism and positivity of Euan Woodman.  He listened to my requirements for the sale and gave me sound advice.  His knowledge of the area and surrounding properties/sales was superior to other agents consulted, to the extent that he recommended advertising a justifiable sale price almost 20% higher.   Andrews also quoted a competitive rate for their services.  

My selection of Andrews to handle the sale was totally justified.  Within 3 weeks (yes, 3 weeks), my house had been valued, advertised, viewed and a price negotiated.  I could not have wished for better service!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[3/2/2013 - Asim rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The agents were both extremely professional, helpful and organised, keeping us up to date on properties. When purchasing our property they organised everything in a timely fashion helping answering any queries we had and I would recommend them to anyone who is interested in purchasing a property. They helped organise and chase the lawyers and ensured there was a smooth transaction between all phases of purchasing the property. Excellent work.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[18/1/2013 - MBC rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We recently sold our house using Andrews WOT branch. Generally we were happy with the service received. Had a reasonable number of viewings, got good feedback and managed to find a buyer reasonably quickly. However after the sale was agreed, the level of service started to decline a little. We always seemed to be the last link in the chain to find things out eg. proposed exchange/completion dates. And our buyers started making threats to pull out of the sale when we hadn't exchanged contracts 10-11 weeks after their offer was accepted, even though we were in a long chain. So either they were given unrealistic expectations of how long it would take, or their expectations weren’t managed very well. 

Overall assessment: good, but could have done better!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[18/1/2013 - Tenant in tears rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[7 months pregnant and my partner lost his job. We are forced to move out of the flat early and in fact leave the country. We are not allowed to speak to our landlord about releasing us from the agreement with 2 months notice. The agents are totally indeferrent and we received inhumane treatment. We are blackmailed to sign extremely terrible additional terms for early termination and to be liable for up to 5K of fees and rent before they can even accept our 2 months perfectly sensible leaving notice. They refuse to speak to the landlord if we do not sign and to start reletting the property.
Misleading agreement in the first place, total lack clarity, lack of human touch, agents are brainless robots who keep repeiting their standard terms without making any attempt to help me in any way as they client, as a person and on top of everything as a pregnant woman.
I feel victimised and in the same time i feel like a criminal for wanting to resolve the situation reasonably and for wanting to speak to landlord.
Don't sign agreements with no early termination clause! Never expect sympathy, usefull advise or human tratment in this office. Be sure your best interest is their last priority<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[19/12/2012 - Mr &amp; Mrs Edmonds rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Very business like , with a straight forward approach, We appreciated the regular contact with us to keep us informed of the various stages of the sale. We would certainly recommend Andrews to anyone who wishes to buy or sell a house, Thank you to you and all the staff.
We wish you all a Merry Christmas<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[18/12/2012 - DJE rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Euan Woodman provided a good service for both our sale and onward purchase and we were happy with both processes.  He was readily available to provide help and advice on both matters.  His integrity was unquestionable and we felt able to trust him.  We would be likely to  involve Euan in our future moves.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[17/12/2012 - Mr and Mrs Stanley rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Although Luke was not acting on our behalf as we were purchasing the property, he kept us regularly informed of any progress or issues and actively pursued solicitors and agents on both sides to get things moving when the process seemed to stall. Without Luke, we would not have been aware that our Bank had arranged the survey of the property or the name of the surveyor! We do believe that his constant attention to the sale/purchase led to a much speedier process than we would have expected and we will now be able to move into our new home in time for Christmas, just as he promised.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[7/12/2012 - Beverley rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[From our initial contact through to completion of sale Andrews of Newbridge were totally professional whilst displaying real humanity, especially when were experiencing some highs and lows which sometimes go with the territory. They fulfilled their promise to achieve the highest price for our property despite the difficult market.  Communications were very good and we do not hesitate to recommend Andrews of Newbridge to others for consideration.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[23/11/2012 - Mrs Sue Crooks rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We have had a difficult time selling my elderly mother's property. The first buyer dropped out very late in the process causing considerable disappoinment and stress. Dylan (along with Lisa, Keith and the rest of the team) were very helpful throughout, extremely sensitive and considerate to my mother and kept us very well informed  as to what was happening. They actively marketed the property and we have been very impressed by their dedication, hard work and thoughtfulness. Thank you Dylan and everyone else at the Bear Flat branch!!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[15/11/2012 - Andy Osborn rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Richard was very helpful in the initial valuation and marketing of the property, he has a lot of experience of selling houses in the area and gave me excellent advice. I found his team at Andrews Harbourside extremely helpful and professional, responding to queries quickly and professionally. They are also well organised, I found it did not matter who I spoke to on the phone, my details were always to hand and whoever I spoke to was able to deal with any query I raised. I took Richards advice again during the sale when the inevitable survey hiccup arose, again his advice kept the sale on track all the way to completion. It's always stressful selling (or buying) a house, but Andrews made the experience as stress free as it could be, Many thanks.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[14/11/2012 - Mr &amp; Mrs H rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[This was the second time we used  the team at Andrews Bear Flat to sell a house for us  Dylan prepared an excellent description on rightmove with superb and accurate photos. They generated an excellent number of viewings and 4 offers. Interestingly the eventual buyer had contacted them looking for a property matching her 4 criteria, none of which were present in our house, but she was persuaded to view as they advised she would like it despite that. She did so and immediately made a very good offer and exchanged within 4 weeks.  Well done!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/11/2012 - Kevin &amp; Sharon rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[House sold on Clarence Place, Lower Weston, Bath. Euan came round to measure the rooms and take photos on the Saturday. House officially on the market on the following Wednesday and was sold exactly a week later! All staff polite, friendly and efficient. Thanks to Euan, Elaine, Sally and Rosie for all their help. Great service!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/11/2012 - Nick Meese rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Paul

Came very well prepared after a 24 hr notice for a vluation.  With printed local sales information of similar properties.  He was polite and professional

would happily use again

Thanks<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/11/2012 - rosie moss rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I found the members of staff at Andrews in Newbridge to be very helpful, and in particular, Euan and Sally who were professional, personable, patient, informative and really helpful. The sale of the property took some time, but their commitment and support never wavered. I would recommend them to others and seek to use them again if needed in the future.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/11/2012 - Myat Pann rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We recently sold our house in Bath.  Our house was sold befor it was put on the market. We met Euan on saturday and he persuaded us to choose them for the sale. He is a excellent negotiator .Our house was sold on Tuesday. We could not believe it. He did an excellent job as he promised. The team was amazing too. They kept us inform every stages. House sale; not stressful at all :))  if you choose Andrews, particularly this branch, especially Euan.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - howard rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We found Andrews to be honest, professional,very polite and great sellers Euan and  his colleagues kept us informed at all times and we would thoroughly recommend their services to anyone.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - jenni kinnear rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Euan Woodman was the first person I dealt with at Andrews and he was always very positive , reassuring and realistic about selling my house. There was some difficulties in sale but Euan always did his best to sort it out . he advertised well and certainly got lots of people to view the property and kept the interest up for nearly a year. All friendlt approacable staff who kept me beliecving i would eventually get a sale. Thanl you<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/11/2012 - Niall rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Wanted a quick sale as I was moving abroad.
Not the cheapest quote I got but went with them as hoped they would get a quick sale.
They did get lots of viewings and I got an offer within two weeks.
Once I left the country they kept me up to date by email and where very good at keeping my parents in the loop.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[5/11/2012 - Valerie rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[My partner and I recently sold our flat on Newbridge road with Andrews. Rosie, who was our agent, did a fantastic job. She was very quick putting all our details online and advertising our property in their window and we got visits within a few days and accepted an offer the same week. We were unlucky to lose our buyer and had to put it back on the market and she then found again a new buyer within days. Although the whole process was rather bumpy and stressful because of various solicitor paperwork issues and buyer's requests, Rosie was very helpful and proactive and managed to keep the whole chain together until completion. I would strongly recommend Andrews for the sale of a property and also Kelly Simms for the mortgage advice and house insurance.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/10/2012 - Outofcontrol rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I was starting to believe I had found a trustworthy estate agent. But yet again I was proven wrong on the letting side anyway. Everything was an effort for them if I had a problem or my fault and I can only describe  two of their staff as very rude. I have since realised you don't need any special training to be an estate agent and it shows and from my experiences with Andrews, sadly I must say that they are like others, lacking in the ethics and morality department but also it seems intelligence.
If they got back to me when they said they would, didn't send rude snide immature messages on my phone when they know they are in the wrong, passed on messages, fixed problems blah blah blah etc (it could go on). It wouldn't be so bad. But please stay away as best you can.<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[25/10/2012 - Ian dennis rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Nothing but praise for all staff at the newbridge branch of Andrews. From valuation thru to completion they communicated with me regularly in a professional but friendly manner and always answered my queries and talked me thru things I didn't understand. Would def recommend them to anyone thinking of moving. Thank you.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[24/10/2012 - Samantha Ryan rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Ed was extremely helpful when we bought our house.  He was very polite and courteous to us at all times through what I sometimes thought was the most stressful time ever.  He always seemed to calm me down.  He went out of his way to make the extra phone calls needed to help us out when things weren't always going to plan, which wasn't in his remit.  His guidance helped us to get to the end of the process of buying even though it took three months to get there.  It wasn't Andrews fault, but Nationwide's for the delays.  I would recommend Andrews, especially Ed.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[20/9/2012 - Michael rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The whole process worked well. From the initial valuation visit through to the completion date. The staff were friendly and helpful and we were especially impressed with Jan who spent long, tireless hours on our behalf chasing solicitors. We were always kept informed of what was happening in the chain. Costs were fair. The quality of the brochure and pictures for potentail buyers was good. We can recommend the agents.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/9/2012 - Kelvin Morrison rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Jan was extremely helpful and responsive in securing the purchase of Oakwood Close. She handled some very delicate negotiations with the sellers re price,items included and scheduling. There were times during the transaction  when we felt that the whole deal could have come off the rails without her very refined people skills. We were delighted with the service and absolutely love the new house and the area.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/8/2012 - Christine Taylor rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Everybody I dealt with, mainly on the phone, was very courteous, professional and efficient.
Matthew was an excellent negotiator, and in a tricky negotiation very supportive of me.
Generally, Andrews took the stress away from me and changed in my mind the image of estate agents. I dealt with quite a number of  estate agents in my search for a new house and most of them did not come up to the standards of Andrews. I am recommending them to all my friends.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/8/2012 - Sasha Dunn rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Excellent service, very helpful, supportive, proactive and understanding.  I’ve purchased a number of properties over the past several years and can say with confidence that Ed is one of the best estate agents I’ve dealt with.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/8/2012 - Sacha rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We found the service to be excellent - communication was regular and detailed. Despite a complicated sale and purchase, all went okay in the end.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[7/8/2012 - Fergusons rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We found Andrews very professional and enthusiastic.  We had about 12 viewings and took the first offer after about 5 weeks.  Andrews were very good about ringing with feedback after viewings.  Sometimes during the quiet times when there was a week or two with no viewings it would have been nice to have a call to touch base.  After we had accepted an offer Matthew Platen-Mills was excellent at helping us deal with a very slow exchange process and put in a lot of effort when things were getting things were getting bogged down with the solicitors.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[28/7/2012 - Matt &amp; Mina Scarratt rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Matthew found us the house in the first place,  he carefully listened to our requirements and came up with right properties to view without wasting our time.

During the sale he played a central part in sorting out all the queries keeping all relevant parties in the chain informed , communicated clearly, gave excellent advice and operated in a professional manner at all times. This was very much appreciated especially during the exchange where there were all sorts of last minute problems creating a stressful environment.  We would definately recomend Andrews Estate Agents and Matthew to others.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/7/2012 - Sophie Willetts rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Paul was very helpful and understood that I needed a lot of help as a first time buyer.  He listened to my property requirements v well and also gave good advice about the area in general.  He was also not too pushy which I find suffocating.  He was a friendly face to me in a new and daunting area meaning as a first time buyer not Redhill! :)<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/7/2012 - ewan rated Andrews Estate Agents 3 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We chose to use Andrews because they seemed to refreshing, less pushy approach, and the company values really spoke to us.
Up until the sale of our property, everything was efficient, contact was frequent and worthwhile, however, once the sale went through, there was a change of branch manager and we felt a little hung out to dry. We were informed about this change by letter, which was a big disappointment having been dealing in person, by phone, email and even hand delivered notes and documents prior to that.
We can't really complain about the actual service provided, the house sold and everyone did their jobs, but the personal experience we had enjoyed had gone completely.
In the Battersea area, we would certainly still recommend Andrews, as we feel they offer a better service, not the usual pushy estate agents types at all, and again the companies' charity work really speaks volumes of company ethics.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/7/2012 - Pat Mangan rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Dylan and Keith were both excellent at communicating about the sale of my property and dealt with any concerns I had promptly. They helped to identify an appropriate buyer and the sale took 6-7 weeks to complete which was great given we had relocated to the USA. Dylan was good at dealing with the initial instructions, taking photos and marketing the property. I found everyone in their team really helpful and if Dylan was not available the manager Keith was always available and he communicated well too. They also recommended Withy King Solicitors on a no sale no fee basis and they gave a great service too. Therefore it was such an overall excellent experience of customer care- Many Thanks!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[22/6/2012 - Maria Rigby rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Selling a house is an extremely stressful process, Euan and Elaine handled my sale with professional calm, patience and an unusual amount of good, common sense.  The advice I received was grounded in reality and their approach gave me complete confidence.  

Euan Woodman understood his area and market so well that he was able to introduce me to a proceedable buyer, within the same day of our meeting.

Euan and Elaine managed to achieve something I would not have believed possible; a house sale that was completed, from first meeting to Completion in two months.  And all carried out in such a friendly, good humoured manner.  I would recommend this Estate Agency and this professional team to anyone.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[21/6/2012 - Martin rated Andrews Estate Agents 3 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Ed was very professional in finding properties that I might be interested in and during the visits to those properties. He also reacted quickly in getting a 2nd reviewing a few weeks later after calling me to follow up on my progress, which was nice.
There was a bit of a lack of communication on the timescales/progress front, I was not informed the seller had to be out by June 15 on April 24 and was told that the Vaughans were a bit worried about my slow progress, if I known I was working to a deadline I would have worked faster!
My other feedback is really in relation to Andrews mortgage adviser and also Andrews conveyancing team. 
The Andrews mortgage adviser (Caroline Brown) was extremely helpful and worked very hard on my behalf, however I feel that I was not made aware that I was going to be charged for the pleasure when most advisers do not charge. I felt a bit like it was too late to turn back and had to cough up the very expensive fee.
The Andrews conveyancing team (acting for the sellers) were extremely poor. My solicitor chased them for basic information for weeks and I ended up having to wade in and use Ed to put pressure on them, at which point documents magically appeared. In addition they did not seem to doing a very thorough job and were dodging questions. I would not recommend their services to anyone. They simply did not seem to be working in the best interest of their client.<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[16/6/2012 - Janice rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I would have no hesitation in thoroughly recommending this agency who have assisted me in the very difficult process of selling my elderly parents home in order to move them closer to me in Wales.  Alex's professionalism, when he came as one of 3 agents I invited to my parents home really impressed me - he dealt with my elderly father and mother very confidently and I am very glad I chose him to represent us.  His excellent team made sure that my parents were inconvenienced as little as possible and as I requested all dealings were with myself - this in itself  was wonderful.

Towards the end of the process it was Alex's assertiveness and persistence with our buyer and their solicitors that enabled a successful exchange to take place.  He gave me the support and  encouragement I needed and I would like to say a big thank you to him and his team for a job very well done.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/6/2012 - Ward rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I found the service provided by Andrews Redhill to be first class they were very helpful and understanding through out this stressful process. I would recommend them to everyone as they were professional and always willing to help with any question i had.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[11/6/2012 - Bath resident rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Sarah was very helpful and continually chased the seller on our behalf so we could complete the sale before the stamp duty holiday ended. She was professional and friendly and I would recommend her.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/6/2012 - Pamyra rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We were really happy with Ed as our estate agent. He was very patient and took good care while showing us properties.  We were new to the area so he explained where we can find places we might be interested in. He was very helpful.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[29/5/2012 - Kevin Ashill rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We choose Andrews to sell our property because they were professional, pragmatic and responsive.

Having had several agents value our property, we quickly discovered that the 'loftier' ones had a certain conceit. Andrews were friendly and approachable; confident of their abilities, without being grandiose. 

The Bear Flat office staff were excellent, but in particular we would like to praise Dylan MacDonald and Alex Bowater. They went out of their way to help, keeping us informed at every stage and through every development, even on their days off.

We would highly recommend Andrews at Bear Flat. They gave us sensible advice and guidance and made selling our property as pain free as it could possibly be.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[22/5/2012 - Sally Manning rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Dylan was an excellent mediator as our purchaser was exasperatingly slow towards exchange of contracts.  Dylan dealt with matters in a professional, efficient and courteous manner and always acted quickly upon any of our concerns regarding the sale.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/5/2012 - Belinda Laws rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[This is about the fourth or perhaps fifth  time I have used this office for purchases. While I have not always been satisfied with Andrews as Letting Agents, I am always very  satisfied with their service as Sales  or Purchasing Agents.

In particular, I have had excellent service from Rosie and her predecessor at Newbridge, and now from Matt at George Street through whom I am selling the first of two let properties.

He is knowledgeable about the local market, with facts to back up what he says, he always goes the extra mile and works long hours, does what he says he will and keeps me informed about what is going on.

Above all, he has the experience, professionalism, and, at times, necessary assertiveness and tact to deal with any difficult negotiations and situations that arise. His communication skills are first class. 

He acts on my behalf and I completely trust him to do so in my best interests.

I would thoroughly recommend this agency for purchases and sales, although I thiink the fees  of solicitors they refer clients to include a rather high referral fee.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[23/4/2012 - Mr. S. Parmar rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I had booked for a valuation of my property on Saturday 21 April 2012 with a member of staff named Michael. We had a long discussion about current market conditions and price of houses in Mitcham area. I then asked him to send someone for a valuation that same evening at 4.30 pm. I was told that someone called Kieran will be coming. I had also specifically stated that if for any reason his staff is not able to come to my property that someone gives me a call. 

During the day I had a good clear out and tidied up my house to make it presentable. I cancelled all my other committments and I waited for Kieran to arrive at 4.30. I waited until 5.00 pm and no one turned up and no one had the decency to call. 

I then called the Office, and asked to speak to Michael but he was on the other line. The member of staff took my details and said that Michael will call me back. Michael did not call me back but someone else did. He said that he was sorry that no one turned up. But I felt that apology was not good enough as I felt that I had wasted my entire day waiting for someone to turn up.

I was so annoyed and fuming.<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[28/3/2012 - L.M 2012 rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Excellent service provided by the whole team, nothing was to much trouble for them, it didnt matter who i spoke to on the phone/email they were always happy and willing to help me. Andrews Redhill come highly recommended and would use them again 10/10 for service.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[22/3/2012 - Cooper rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The drop down menu for capacity used does not cover intended purchase which fell through!

Despite the fact that I decided to pull out because of a surveyor's report, the staff at Andrews could not have been more helpful.  From the initial contact, we experienced early alert of proposed properties, in depth knowledge of the area, enthusiasm and helpfulness.  We were regularly contacted and the potentially difficult conversation when I informed them of our decision to withdraw was handled sympathetically and without any bad feeling.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/3/2012 - Shakeel Ahmed rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I was very happy with having Ed Brennan as my agent - he was very responsive to my needs and constructively resolved issues in a timely manner.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[7/3/2012 - marianne rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Myself and my husband were very impressed with how professional the agents at Andrews were, especially Tina. From the minute we signed up with them Tina was calling us with new properties and really keen to get us what we wanted. when we finally found the property we loved she never made us feel awkward putting in our initial offer (which was a lot less than the asking price). We initially lost out on the property and carried on looking with lots of contact from Tina. then to our surprise the flat came back on the market and the first thing Andrews did was call us, we put our offer back in and it was accepted! we have now completed and are so happy, we went to view the flat four or more times and the agents were always very helpful offering advice and letting us know we could keep viewing the property as much as we needed. 

i can honestly say they are the most professional estate agents we dealt with, we signed up with so many and some of their attitudes when we told them our budget was just humiliating. We are first time buyers and when we do decide to sell our place im sure we will be giving Tina and the Andrews team a call!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/3/2012 - Penny Barnes rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Kate Wadsworth from Andrews Estate Agents in Bristol is the most professional Agent I have ever had the pleasure of dealing with. Kate went that extra mile and I was definitely astounded by the professionalism and courteous customer service Kate provided. Kate marketed my property (with lots of helpful advice on colour schemes and positive alterations), sold my property in under 3 weeks of it going on the market and kept me fully in the loop without me having to bother Andrews at every step of the way. The feedback from Kate from potential buyers was very realistic and wasn't unduly positive, hence no false hope. Kate would telephone or e-mail early in the morning and late at night - what dedication!! Kate is a breath of fresh air and an absolute pleasure to deal with. Kate made the whole process a pleasurable experience!  I would highly recommend Kate and wouldn't deal with anyone else now in the future.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[29/2/2012 - Dave rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[100% Customer focus. 100% Professional.
Have used twice in 12 months. Their expertise was highly valued in making the decisions to purchase and the efficient management of the transactions<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[24/2/2012 - matthew rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The whole process of selling our late parents house was managed with great professionalism, We had an offer within 3 weeks of putting the house on the market. The weekly updates were very helpful. Having bought and sold a number of homes I can testify that this was the easiest and best managed thanks to the helpful team at Andrew &amp; Co Redhill.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[20/2/2012 - john eyles rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I was fully updated when viewings were being arranged and given feed back from the viewings.

Following a period with no offers they worked with me to decide on what value to reduce the price when it was reoffered.

FRom this sale was achieved. I received constant ypdates.

Professsional approach.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[19/2/2012 - no rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We sold through Andrews in Purley and bought through Andrews in Redhill. Throughout the process, however stressful and complicated it became, both offices worked tirelessly together to ensure we didn't loose the house we wanted.   The staff at Redhill were always polite, helpful and professional at all times.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[11/2/2012 - Zemanova rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Always helpful and happy to help. Will be using them in the future. Would recommend to everyone.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/2/2012 - A. Gilbert rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Professional, courteous and thoroughly helpful. Met with me at the property on numerous occasions (mostly out of office hours) after sale had been agreed (but before completion) to enable me to take measurements, get building quotes from tradesmen etc., and nothing was ever too much trouble

Mortgage advice was also very helpful, and rates competitive, and I did in the end also arrange my mortgage through the branch.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/2/2012 - WJ rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We were very pleased with the professional manner that the team at Andrews in Redhill dealt with the sale of our home.  Staff were professional at all times, kept in regular contact with us, gave feedback on all viewings, arrived in good times for viewings and kept us up to date regularly as the sale progressed.  A lot of thought and time went into the photos used for the marketing of our property - the results were lovely.  We would thoroughly recommend Andrews.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/2/2012 - Dan Major rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Ed showed us round many places around Redhill and was very patient and listened to what we were after.
It was our 1st time on the property ladder so were very unsure and also probably too picky.

He found us the perfect place and managed the entire process and ensured that even with leasehold complications the sale proceeded smoothly.

Thank you Ed.

Kind regards

Dan Major<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/2/2012 - Ken rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Samantha Webb, Assistant branch manager of the Carshalton (London) branch was very friendly and cooperative to begin with, as with all agents wanting to sell, but did use some pushy tactics in trying to secure my reservation. When she managed to negotiate a 7% reduction on the price with the seller, I thought we were off to a great start. But then the problems started when after 28 days we still did not exchange contracts. She confronted me during my second &quot;snagging&quot; trip as the on first one with her colleague we ran out of time.  Her intimidating, rude and presumptuous attitude with accusations of my and my solicitor's lack of action caused me to believe that I was guilty on my part that we had still not exchanged contracts, and that my solicitor was taking too long. It didn't stop there, as she effectively threatened that we &quot;had to exchange contracts in the next 48 hours&quot; and that I had to consult and instruct my solicitor to return the contract. This was all of insignificance when I clarified with my solicitor that the reason for delay was because up until this stage the seller's solicitor had still failed to understand, cooperate and meet the requirements stipulated by my mortgage lender in order for my mortgage funds to be released. Not only that, but their solicitor had continually replied stating the requirements were unnecessary or already met. When prompted by my solicitor for them to point out exactly where in the contract and lease these clauses were contained, they acted like childish ignorant and unprofessional people, pointing out to a clause which bore no relevance to my lender's specific requirements. Furthermore, they categorically stated that they do not believe the requirements were needed and were thus unable to amend the lease. At this stage the agent, Samantha called up regularly to keep chasing me to return the signed contract and when I told her of the problems that we faced with the seller's solicitor, she pretended to try and help and that she was willing to tell them to do work together to resolve the problems. At this stage I was already fed up with their unhelpful, sarcastic, stupid games so asked my solicitor to write back demanding that the seller returns my reservation deposit, seeing as they are unable to meet my lender’s requirements and therefore there was no other choice for us.
Within minutes, they responded instantly, almost as though from re-birth as another person, and offered to change the lease, if I was still interested in buying. Of course I had already made up my mind, but was unwilling to state that I would like to withdraw from the purchase for fear of losing my deposit. This happened just before the Christmas break and the situation was quite dire, in that I was led to believe based on the reservation form that I signed, that if I pulled out I would lose my money, but if the seller withdrew he would return the money. However a week later during viewing of another new build property, I found out about a Consumer Code for Home Builders which all new home builders, so long as they are registered with an approved warranty provider, such as NHBC, they have to abide by this Code. The Code states that in the event that the buyer withdraws from a house purchase during the period in which the reservation is still in force, i.e. it hasn’t expired yet, the seller must return the deposit less reasonable costs incurred (in e.g. legal costs etc). Now of course, I did not know about this because both the seller and more importantly, his estate agent, i.e. Andrews but more specifically our assistant branch manager, Samantha Webb, had failed to disclose this. The worst thing is that the Code very clearly states that the seller must directly or indirectly through his agent make the Code available any prospective buyer before they make any reservation! How messed up is that? What kind of misconduct and ignorance is that for an estate agent who is supposed to have all these awards as a company and an agent who has all these “qualifications” behind her name! For me, this is simply pure incompetence, dishonesty and unprofessionalism in all directions. What really annoyed me most was the encounter and ordeal I had during that second snagging visit with her attitude towards me, treating me like a child, despite knowing that I was a first time buyer, and basically trying to lecture me on how I should deal with my solicitor as a paying customer. Well I’m sorry Mrs Webb, but perhaps next time before you start lecturing and telling someone off, intimidating and patronising them with your sarcasm, and making untrue allegations, you should do your homework first, find out more about your industry than the buyer (e.g. regarding the Consumer Code) and find out the truth first as to what is causing delays.
Despite a few other minor problems, I can categorically pin the loss of the sale to the seller on Andrews and I hope they have better luck next time trying to sell the property. I confirmed I was withdrawing from the purchase at the beginning of the new year; more than one month on now, the property is still on the market, as are 3 other flats (out of 11) of the same development. This is of course contrary to what Mrs Webb had stated on several occasions that flat no x, y and z had all sold and completed. More lies and lies! That’s all I have to say. Stay clear of Andrews is my advice and under no circumstances deal with the Carshalton branch whether you are looking to buy, sell or rent! Stay well away! They have wasted enough of my time, caused enough unnecessary stress and lost me money.<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[4/2/2012 - john pruce rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We had weekly updates by post and telephone, and longer conversations at longer intervals regarding strategy and price etc. Was also very helpful during the sale process. Always very positive and competant<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[3/2/2012 - Julia Guymer &amp; Gary Derrick rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Sarah Carpenter was very informative and helpful in all telephone and face to face conversations 
We had with her.  What I found especially excellent service was her weekly catch up telephone calls
this was extremely good customer service. I didn't have anywhere near that level of service from the Estate Agents
I used to sell my own property (which I was paying for).
I also felt very comfortable in the knowledge I could ring Sarah at any time and she would always deal with call courtesly, effectively and friendly. 
Overall Sarah's ability and customer service was excellent. I would also like to take the opportunity to say that everyone I dealt with at Andrews Bath I was extremely satisfied with.
Thank you Sarah and all at Andrews Bath<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/2/2012 - Mrs Valerie Ide rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The staff in the office were very helpful and polite and returned my calls when I raised enquiries. They turned up promptly when appointments were made to view the proprerty and kept in touch by telephone calls throughout the whole procedure. The whole process of buying the property through this agent was a pleasant experience.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[30/1/2012 - Birte Jongejan rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The agent was always very polite and quick to respond to requests and queries in a sufficient manner. He was at all times aware of the state of proceedings. He managed to look after the interests of both the vendors and us, the buyers. We would certainly recommend the agents and use their cervices in the future.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[21/1/2012 - Yvonne Murphy rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[From beginning to end Andrews in Headington were very professional - it was a delight to do business with them. They sold my house very promptly. I have no hesitation in recommending them and would choose them again.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[19/1/2012 - MrsZMiller rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[When we initially decided to sell our house back in March 2011 we invited four agents to come round and value it for us.  Of the four; CJ Hole undervalued it by 10,000, Kendall Harper were just a bit too schmoozy (and overlooked blantant problems around the house), a third agent was based too far away (although the cheapest option) and finally Andrews; Stewart Oliver came round and was friendly, confident, and well advised about the current market. In addition to that Stewart was honest about the blatant faults with our house, he sensitively addressed the fact that they could affect the sale price and in time, what he said became very true. 
Once we had signed contracts with Andrews Bishopston branch, Victoria LeMeasurier (Tori) became our contact there.  Tori really has been amazing; always available to talk to, always positive and extremely helpful. She has given us good advice and acted as go-between for us and our buyers on many occassions. She is an excellent estate agent.
Throughout a turbulent year our sale fell through twice - through problems further up the chain. Each time Andrews have responded quickly and professionally and found us new buyers (three during the course of seven months).  We have had plenty of viewings and good offers so I really feel that they have earned their commission.
We exchanged contracts yesterday and move tomorrow, quite sudden really considering how long it has taken us to get to this position (eight months). But I thank Andrews for the help and support they have given us, we couldn't have got here without them.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[18/1/2012 - Mr M. Thomas rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We were badly let down by our first Agent and wasted 3 months with them. A change to Andrews proved much more active and ultimately successful. The house was more widely marketed and attracted 8 viewings. These were conducted by Andrews' staff so we had less to concern us. After each viewing we received immediate feedback which,in turn, led to modifications to improve the appeal of the house.It was sold in September and we relocated in December 2011.The whole process was well run and we were kept fully informed throughout. I would like to make a special mention of the Office Administrator Pat Crews who managed the paperwork and made this aspect of the process very simple and easy. Thanks Pat! We found that all the staff we dealt with were pleasant and knowledgeable. We would not hesitate to recommend this branch to others seeking to sell a property in the Abingdon area.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[18/1/2012 - Mrs S Clinkard rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The Manager and staff were outstanding in every way. They were efficient, professional and caring; providing up to date feedback on a regular basis. I'm convinced that the smoothness of the sale resulted in a stress-free transaction and that was purely down to the unique attention that the staff at Abingdon provided. Thank you!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[18/1/2012 - Mark rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Right from the very start both Felicity and her team at Andrews were excellent in their approach when selling my property.  They constantly stayed in close communication with regular updates and honest feedback from the many viewings they secured.  Their drive and passion for ensuring I sold as promptly as possible accompanied by a strong focus for obtaining the best sale price was evident throughout.  The list could go on as there are many great points that I could mention.  In short, I simply would not hesitate to use their services again.  Thank you everyone who is based at this Bristol branch, you're efforts are greatly appreciated.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[16/1/2012 - Sue Thomas rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Brian &amp; James were efficient responded promptly to any queries and just got on with the job in hand. I found some of the other estate agents less straightforward. Thank you<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[14/1/2012 - susiesnake rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The agents were excellent, communication was constant and relevant. The agents listened to all our comments and suggestions and acted promptly. They were courteous at all times and the sale was concluded with as little hassle as possible. We were very pleased with everything they did for us.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/1/2012 - Luke Kingston rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Very impressed with the team - especially James Conner. Very happy with the process and the value achieved which was down to James and his market expertise. His advice was spot on and highly valued. Thank you<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[4/1/2012 - AndyH rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I would highly recommend Andrews in Wallington, and James Conner in particular, following the successful sale of a flat in Wallington. James (&amp; all his other colleagues that I spoke to) was consistently professional, polite and knowledgeable. He was excellent in keeping me informed of the progress of the sale, very prompt in providing feedback from viewings, and following an offer being accepted, was very useful in keeping the sales process moving, liaising between myself, the buyer and both sets of solicitors when needed.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[3/1/2012 - J Chestnutt rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I bought and sold the same house through the Abingdon Office.  In both respects, I have been exceptionally pleased at the friendly, honest approach to business, and client management.  When the recent sale stalled, the staff (most notably Pat Crews) dived into the mess, negotiating with both solicitors, and the local council and surveyors.  I trust them all, and the email traffic and regular phone calls helped keep me abreast of proceedings, and pending decisions.   Top job, resulting in one very happy customer.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[3/1/2012 - Mrs B rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Before instructing agent and after instructing agent the customer service given was excellent.  The marketing of the property was also excellent along with the friendly, helpful and caring manner when communicating given by the staff at the branch. There were hiccups along the way on our onward purchase that were stressful but Andrews helped where possible to calm our fears and reassure us that it would be resolved and they where. They went the extra mile to assist us in dealing with these issues when they arose.

I would have no hesitation in using them again. Thanks again to all the team at the branch.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[29/12/2011 - Mr &amp; Mrs S rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[After speaking with a couple of other estate agents in Redhill I spoke with a chap called Paul from Andrews in Redhill he had great local knoweldge and great customer skills, my search is still on going and i hope to buy a property through Paul as he has worked hard for me. Andrews come recommended to anyone looking to buy a property in the Redhill area.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[24/12/2011 - Terry rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Cannot fault Simon or Brian in the selling of my property. Everything was done in a professional manner and I was kept informed throughout the whole process. Would have no hesitation in recommending Andrews to my family and friends.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[22/12/2011 - Carmen Bourne rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Overall we were pleased with the service we received from the estate agents.  There were occasions when there were difficulties with the computer system that had recently been installed, but on the whole phone calls  were dealt with efficiently.  Matthew was the main person we dealt with during the sale and was particularly helpful.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[21/12/2011 - Highly recommended rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I would like to thank the sales department at Andrews for all the help with the purchase of our wounderful new home cant wait to spend christmas in it.
Once again thanks guys you come highly recommended.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[21/12/2011 - A Bell rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Andrews Bear Flat did a great job at selling our property. They gave us good advice at the start of the process, kept us up to date on viewings and feedback and helped us find suitable conveyancing solicitors and other surveying advice. 
We would recommend them.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[16/12/2011 - Mrs R rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I cannot speak highly enough of Ray and the team they did everything and more to help me if it wasn't for the help they gave me I would not be in my lovely new home The BEST!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/12/2011 - Ed James rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I would strongly recommend Andrews Estate Agents, Redhill.  After having a very bad experience with a local competitor, I appointed Andrews who provided regular contact, viewings, feedback, everything you would expect from a well organised and professional Estate Agents.

They went one step further than others I have dealt with and were very influential in seeing the entire chain through on the move in date.

Paul Mulligan and Branch Manager Jason were just two of the agents I dealt with and both offered an excellent service throughout.  I also used Andrews in house mortgage consultant who was very helpful.

Top marks all round and I would strongly recommend to anyone looking to buy and sell within the Redhill area.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/12/2011 - Mr &amp; Mrs C rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Andrews were head and shoulders above the other agencies with the level of knowledge understanding and willingness to work hard to achieve more money for me. Excellent sales and aftercare and I even got a Christmas card!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/12/2011 - JT rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Excellent local knowledge and service. Having gained 3 valuations on the house we had no reservations in selecting Andrews.the quality of the information on previous sales and Danes enthusiasm coupled with the highest valuation were the key factors.Throughout the process we have had excellent service and timely updates provided by phone and email.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/12/2011 - Mr P rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Excellence team excellent service it was all simply excellent! Ray Dane and the team did a professional yet friendly service<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/12/2011 - Paula Ribeiro rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We bought our first property in UK because the agent advice us to see this house, when we were almost giving up because we didn't have budget for what it was available. 
With the help of their excellent conveyancing services, we got a mortgage and everything went pretty quickly.
We would recommend them and will use them again in the future.
We are very please we did the right choice.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[11/12/2011 - Anne rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I would highly recommend the service provided by this branch of Andrews. They promptly found tennants for my vacant property and I was kept up to date throughout the process.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/12/2011 - Mrs K Taylor rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We found that staff at Andrews were very polite and would recommend them to other people who wish to sell their property. They kept us informed on the feed back of viewings and also kept us informed on how the progress of the sale was going.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/12/2011 - GambrellRidley rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[All questions were answered efficiently by Ed Brennan, he was open, friendly and honest. He would respond to requests and sort things out at short notice and genuinely seemed to care about getting us in to our home.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/12/2011 - Jill rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The process could have been so stressful but the guys at the Coulsdon office made it really easy. A pleasure to deal with.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/12/2011 - Paul &amp; Sarah rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Excellent from start to end everything you would want professional knowledgable keen and polite
Was happy and well informed all the way through!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/12/2011 - Happy customer rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I was very happy with the way in which Andrews Redhill helped with the purchase of my new home, it was my first time and they made it happen so smoothly!! I am so happy in my new home and if I ever need to move they will be the first estate agent I would turn to for help!!
Highly recommended!!!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/12/2011 - dp2013 rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[In my first meeting with Andrew’s Redhill branch I gave all the details about ideal property that I was looking to buy, my need, budget etc. I have seen the sales person has keenly understood my need, shown exactly what I wanted. 

Through out the purchase process I found their service was excellent, I’ll definitely recommend Andrews.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/12/2011 - Jane Holdaway rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Prospective buyers were screened well, so although not many came, most were genuinely interested. Communication was generally good. Pleased with brochure produced. Worked hard not to loose the sale.
As always it is difficult to get good communication in a chain and this sale was no different.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/12/2011 - David rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Service with a smile and a whole lot more! Andrews not only sold me a house they found me a solicitor cheaper and better and then their mortgage man Neil found me the best deal ever! So impressed<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/12/2011 - Lion green rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Was told you would never get that money for your house by every other estate agent... But the team at Andrews took on the challenge and got me exactly what I wanted fast and efficiently they Market my house the way I wanted it marketed. Excellent job excellent professional team!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/12/2011 - Mr Groves rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Tried the rest then i changed to the best!...my house had been with three other agencies for over 6 months before I accepted Andrews advice on how best to sell my home. They changed the pictures had floor plans and relauched it on all the websites... Within 3 weeks it was sold! Hard working and clever imaginative approach made it happen for me. Very Very good service<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/12/2011 - Michelle rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Both Ray and Dane helped advised and led me through the process explaining all the way what I needed to do and when. Was a real success and I am glad I chose then... And the profits go to charity!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/12/2011 - Heidi Dennis rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Professional and friendly service from the whole team. Quick response and good advice on offers and feedback from the owner. All the staff welcoming and helpful. Prompt return of calls. Would recommend Andrews Redhill to anyone buying a property<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[7/12/2011 - Arun rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[From start to end it was First class service professional, energetic, informative. I have dealt with many Estate agents over the years and these truly were the best<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[7/12/2011 - Matthew Platen-Mills rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The service I received from the staff at this Branch Andrews was superb.  I spoke to Deborah, Torey and Matthew who were always friendly, welcoming and were always happy to update me honestly and informatively.

I had more dealings with Matthew, as I presume he was 'in charge' of this property.  Again he was always happy to help and answer my impossible questions.  He returned calls when he said he would and would always update me on the next stage or phase. 

I would definitely use this branch again if the situation arose and sing the praises of these three members of staff in particular.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[7/12/2011 - S Dickinson rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Fantastic agent, worked extremely hard pushing our purchase through despite major issues with the sellers solicitor.
Top class service which I would recommend to everybody. Special credit to Paul Mulligan for all his efforts!
We are very happy in our new home, we will definitely use Andrews again.
Thank you so much!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[7/12/2011 - HANNAH rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[GREAT SERVICE AND PUSHED THROUGH SALE QUICKLY ON THEIR END.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[5/12/2011 - Suzannah Townsend rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[From the very first moment Simon Amon (manager) visited my house to complete a valuation on my property, I felt assured that using Andrews as my estate agent, was the right choice.  Simon's sales delivery was honest, clear and factual.   He made me feel like I was important from the outset and that I would receive the best possible service from the branch.

I received my property details within the timesframe promised by Simon and within days I had a number of viewings.  I believe that everyone in the Wallington branch did their upmost to promote my property and thankfully it sold quickly.

Simon and his team kept me up to date with any changes and were always happy to spend the time to answer my queries.  My sale went through without any complications and I believe this was due to the commitment of the team.

A fantastic service overall and definitely one I would recommend.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[5/12/2011 - Charlie rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Was great they did an excellent job I just sat back while they did everything. Could not be happier 5 star all the way!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[3/12/2011 - James Connor rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[James was the most helpful person anybody could ask for, he was always there to answer any question and help us in the anyway he could.  It was an absolute pleasure to have James helping us in the purchase of our new home.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[2/12/2011 - Dawn6 rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Estate agency at it's best fast informative experienced helpful they made a difficult time for me very simple!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[2/12/2011 - Katie rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Service was excellent had five offers in one week! The sales team and the back up was first class<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[2/12/2011 - Sally Davies rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Andrews were very helpful and always contactable throughout the whole buying process. They were friendly and gave good advice regarding this, as our first purchase. Matthew Planten-Mills was available to answer all our questions and abait all our worries, with a professional yet approachable demeanour. We would recommend them as reliable and informative estate agents.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/12/2011 - ALISON MILLER rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We found all our dealings with James @ Andrews excellent throughout our house purchase. We were first time buyers &amp; therefore found the whole process of buying a house very stressful, especially due to the delays encountered due to problems with the sellers. However, we were always kept up to date with what was happening with the purchase &amp; any questions/emails were always answered promptly. As first time buyers I'm sure we asked far too many questions, but James was more than happy to answer anything. A very stressful time was made much easier due to the care &amp; attention that was paid to our purchase.
James went far beyond what we expected to ensure we were able to exchange &amp; complete on the property in the time available before our mortgage expired. 
We also arranged our mortgage through Andrews with Mark Mansfield - again the service was excellent from the initial advice stage through to our mortgage being accepted. We had found with previous mortgage brokers in other estate agents that they were overly 'pushy' and were just interested in making a sale. This was not the case with Mark - he genuinely seemed happy to provide us advice &amp; did not push us to sign up to any agreement. It was for this reason that we choose to use Andrews for our mortgage as well.

I would not hesitate using Andrews again &amp; I would definitely recommend the Wallington office.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[30/11/2011 - L Anderson rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[James Conner was very helpful, he kept me informed at every stage and answered my questions in a timely fashion.

My only comment is that it would have been nice to have been welcomed to my first home with a bottle of something fizzy!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[30/11/2011 - HARVEY rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[All dealings with the agent were handled professionally and efficiently.  Contact was easy and always friendly.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[28/11/2011 - Mrs Moss rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Great service from start to finish .Very helpful and professional.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[28/11/2011 - John rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The agent James Conner was always at hand to show me around the property when I wanted to measure up, look around or whatever. His communication was always available, polite and very helpful. He also helped resolve any issues I may have had during the time when I was considering the purchase.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[28/11/2011 - David Balchin rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[James Conner dealt with the sale of this property and we were so impressed with James's level of service and dedication that we shall be asking James to carry out the sale of my late brother's property in 2012.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[28/11/2011 - Keith &amp; Claire rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Great service, very proactive on the sale of my flat despite difficult market. While the sale did take longer than I had hoped, I felt that everyone at the Horley branch went the extra mile to help the sale go through. Other local agents just didn't measure up, and also charged more!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/11/2011 - The kings rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[People told me that moving home was both very stressful and difficult, but this was smooth sailing all the way! I have never sold a house before having lived in my home for over 50 years and was as you would expect very nervous when the time came to sell up and move to the countryside. But all these fears were lost as Andrews guided advised and nursed me into putting my house up for sale and within 6 weeks it was moving day all done and dusted and not a worry at all. Thank you Ray Dane Gill &amp; Carole for all your help<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/11/2011 - Katy &amp; James rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Enthusiastic and experience was what lead us to choose Andrews. We knew that they would do what they said they would as soon as they came through the door and they delivered. Dane was full of energy and backed it up with knowledge and the rest of the team all joined together to make it both an enjoyable and stress free experience.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/11/2011 - Mr &amp; Mrs B rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We recently sold our home via ray and the Team at Andrews Coulsdon. They approached us as we had been trying in vain to sell our house through another agency.Like most we thought that all Estate agents were the same, but we were proved wrong. They took time to prepare the property for the market asking us along the way what we want and how we wanted it. We actually felt that they were working for us not just out to make money. They raised far more interest in the property and got us several offers something the other agent couldnt do in the 3 months they had the property. The service continued right upto the end with continual helpful advice whenver it was needed. We really were very happy with the service.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[25/11/2011 - Sam C rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Bought my new home through Andrews Coulsdon as a first time buyer I needed some help but the team there were excellent giving my help and guidance. It was a complicated purchase with many twists and turns but we got there and I am very happy. If it hadn't been for Andrews experience I honestly feel it would never have happened<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[25/11/2011 - Mr &amp; Mrs T rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[SOLD my house on the first day! They organised professional pictures and a floor plan an open day and showed everyone over it was hassle free. Ray and the team were excellent they looked after us from start to finish in a professional and friendly manner. We have recommended them to anyone  as we were very impressed as they got us 25 thousand more than the other agents quoted<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[23/11/2011 - Sarah rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[absolutely terrible!! tried to give 6 months worth of rent up front with deposit and asked them to reduce the 305 admin fee as clearly the contract was paid in full and there was little admin to do. They said no, not at all and never ever got back to me over weeks trying to sort it all out. very poor comms and very unhelpful staff = idiots - il take my 5k + elsewhere shall I !!!!!!<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[23/11/2011 - Lyn rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Andrews staff were polite and courteous at all times.  They always returned phone calls, kept us updated by phone every week during a long and protracted time to sell our property.  They knew the properties they had on their books and were able to direct our purchasers to our particular property as they were very aware of both the buyer's requirements and what our property had to offer.    Despite having to take the property off the market at one time due to hospitalisation they kept their word regarding the Commission rate charged.

We would highly recommend Horley Branch of Andrews.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/11/2011 - Havi rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We bought our house through Andrews and had an excellent experience. The agents were all very professional, friendly and helpful and carefully discussed with us various aspects of buying the property. We had ample opportunity to be shown around, and lots of contact with the branch as the conveyancing progressed. We found the agents helpful and available and did not have to wait too long before being phoned back. They were very helpful in providing details, liaising with the sellers, and giving advice. We would recommend using this branch.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[2/11/2011 - Cass Bage rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Agent acted very quickly and efficently.  I received frequent feedback from Matthew.  I spoke to Deborah a few times who was always qucik to act on anything.  Am really pleased with how quickly everything went through.  Thank you.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[31/10/2011 - SMann rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Most happy from beginning to end - we have been well looked after by Rosie and the team. Many thanks &amp; well done for such a speedy sale and achieving a higher price than was expected !<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[24/10/2011 - zizoucat rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Fantastic! What else is there to say. From beginning to end all the staff in this branch, from the manager onwards were very proffesional. What a difference to the Estate Agent, Saxton Mee, Bannercross, Sheffield, through whom we bought our new property. They were terrible!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/10/2011 - Giles Davis rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Felicity Parker was recommended to me and both she and Julia Garrod were excellent.

Felicity was open and frank with regards to its value and the state of the market, and whilst elected to advertise it at a higher price, its sale price ended up being exactly as per her original estimate.

A buyer was found quickly, and all negotiations and ongoing dealings were handled very well.  I'm living in Australia so being able to rely on Felicity &amp; Julia to keep on top of things and keep me updated (including on Bank Holidays when their office was shut) was great .

I'd very happily use them again.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/9/2011 - Alex Timms rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I would like to thank the wonderful Sarah Carpenter for all her help - and patience in our recent purchase of a beautiful but run down maisonette in Bath. Although it had lots of potential, the property was in a very sorry state and required a lot of renovation work. The banks surveyor failed to see its worth and downgraded the value to such an extent that we were forced - albeit unwillingly, to re-negotiate the price. Sarah's calm and positive manner kept the deal together and meant that everything could proceed relatively unhindered. We are most grateful to both Sarah and the vendor for their support.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[8/9/2011 - Rob Allen rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We were buying from out of the area and, having canvassed other agents in the area and received a poor response, we settled on Andrews in Whiteladies road due to their pro active approach, flexibility and prompt response.  Our agent was Vince Whitfield and we cannot recommend him highly enough.  He provided us with a number of property details all of which were relevant in terms of area, price and type.  He was extremely knowledgeable about the area we wanted and was patient with our wanting to benchmark other properties during our search.  He was available, totally responsive and very reliable throughout the whole process.  We were delighted with the service which was totally comprehensive and successful and would have no hesitation in using Andrews, and Vince in particular, in the future.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[31/8/2011 - GW rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Beware this agent for property management!We are a young family who are letting out a property in Bristol for the first time. We chose Andrews as a letting agent as they were very large. We are paying 15% management fee and the service we receive is extremely poor. They send in contractors against our instructions and then charge us for it, and very rarely respond back to any phone calls or emails we make. We have never been given any inspection reports which are normally done quarterly by other agents. Have just signed up for a 2 year contract which we weren't very happy to do but were assured that it was a good idea. Now due to the poor service we are trying to move letting agents but the very confusing misleading contract says we are stuck paying Andrews an original letting fee of over 1000. On contacting other estate agents this fee is normally only 50! Which would be payable by the tenants. We feel that we have been taken advantage of because of our inexperience. we understand that we are stuck with this agent for another 2 years, but would like someone to investigate Andrews so that no one else falls into the same trap. It would also be nice if the service we actually received from Andrews could at least equal that provided by other agents!<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[22/8/2011 - Nev rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Just a quick note to say Rosie was professional and easy to work with. She also moved things on when things were stuttering with the solicitor - Thanks Rosie.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/8/2011 - Mrs J Dunn rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I would like to thank the very professional team - my purchase went very smoothly, the staff were very helpful and very efficient,  They kept me informed and replied very quickly to my telephone calls and emails.  I would like to recommend them to any other seller / purchaser.

Mrs J. Dunn<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/8/2011 - Roel rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The team at the gloucester Road branch is very helpful.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[2/8/2011 - joep rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I would STRONGLY advise steering clear of the Streatham branch. We were selling our flat through them, and also had an offer on a flat we loved. Ten weeks in, they let slip that the flat we loved had actually been sold nine weeks earlier, and they had delibrately not told us. we even asked specifically on a number of occassions if there were any competing offers, if we would be told if any came in - told clearly every time that it was still for sale, no other offers and we just ahd to sell our own place to proceed. Complaint to their manager, Noel Howard, completely ignored why we were unhappy and accused us of having a grudge with them?! Awful with giuving feedback on viewings, never gave any advice on our price and didn't know their way around the flat despite a staff member living their once! Awful awful AWFUL!!!!<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[20/7/2011 - Bob Landeg rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Tori and Stuart handled the sale of my house and were both professional and friendly. Eighteen viewings in ten days and sold for a really good price. Difficult to top that!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[29/6/2011 - Claire Williams rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Andrews Yate were professional and informative in all aspects of our sale. They sold our house the day we put it on the market. So if you want to sell your house today do not hesitate to contact them - thank u Jason and Steven for all your hardwork. I would recommend Andrews, Yate to everyone.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[27/6/2011 - Pauline Mullens rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I purchased a property in Yate Bristol in January of this year.  I had one week only to view properties because we live overseas.  Mike Bristowe from the Yate branch was extremely helpful during the viewing process, not rushing us at any point and not wasting our time showing us properties that he knew we would not be interested in.  We had expressed our likes and dislikes with regard to area, sunny back garden etc., and he came up trumps.  He appreciated our criteria, and at no time did we have to contend with the usual blab that one gets from some Agents...........|

He was extremely helpful in contacting the Sellers when we had returned home with regard to items being left at the property and any other questions that I might have had.  This was done almost immediately, and I never had to wait long for a response.

I was very impressed with his professionalism and would certainly use Andrews again if, and when we chose to change properties.  I have also recommended Andrews to other people here in Ireland whom I know are thinking of returning to Britain.  I hope that other Branches are as efficient as Yate?<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/6/2011 - Fabian rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I used Andrews Estate Agents for the sale of my flat, and they have been extremely helpful and supportive, going the extra mile to ensure I got the maximum numbers of viewings and offers. I would definitely recommend them again, and Rosie and Matt in the central Bath office have been superb!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/6/2011 - PJB rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I found staff at Andrews in Bath to be dedicated and hard-working - the staff all helped to keep me informed about my sale and always called me up as promised. My buyer's solicitor was web-based which caused a huge drag in the process but the Andrews staff were persistent in following up progress and also kept cheerful! 
I saw 110% committment from this estate agents - I would use them again and would recommend them.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/6/2011 - Mr E. Jensen rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Five star service without a doubt. When Rosie Marlow from Andrews, Bath Central Office first came to view the property I had for sale, she immediately came across as very professional, friendly and trustworthy.

She worked quickly and efficiently and had the property advertised in the newspaper only 3 days after receiving my instructions. She kept me informed of viewings and offers received throughout the short time the property remained for sale, and so did Rob when Rosie was not available.
Rosie stayed involved throughout the conveyancing process, and kept things moving, which achieved completion only six weeks after receiving the offer.  

All in all a good experience, and I would use them again and recommend them to anyone.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/5/2011 - Fearghal rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I have been using Andrews estate agents in Putney now for in excess of three years to rent my flat. They have consistently been able to rent my flat quickly and efficiently and I would highly recommend them to everyone. Michelle &amp; team are extremely helpful to deal with and are always responsive in a very friendly manner.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[25/5/2011 - asi269 rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I had a very good experience with Andrews through the purchase of my property. The viewing process was flexible and viewings were arranged at short notice and the offer process (by Rob) was handled professionally with updates being given regularly. What was most impressive was the engagement after the sale was agreed. Throughout the conveyancing process Rosie was involved, keeping things moving and liaising between myself and the vendor on small issues that would have taken ages through the solicitors! Overall a good experience.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[21/4/2011 - Sharon Chauhan rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I dealt with Vince Whitfield. I found that the branch had a great selection of properties. I could always get an appointment to see properties promptly, Vince was always prompt, professional, courteous and efficient. Once I found the property I wanted Vince worked hard in answering questions and he basically made the deal happen simply by being efficient , not salesman-like.  I will definitely use Andrews when I come to sell and I will ask for Vince to lead the sale although from my brief experience of the rest of the team i think that they are as good.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/4/2011 - Liz I rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I dealt with Sarah Carpenter while looking for a property in Bath. She was very efficient in keeping me informed of new properties to the market and in arranging swift viewings. She proactively contacted me and continued to send me properties. My situation meant I have ended up buying outside Bath but hope to buy in the city in the future and Sarah would be my first port of call.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/3/2011 - Pete rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I dealt with Steph, Jim, and Lorraine at the Westbury On Trym branch in Bristol....
The service they gave me was always exceptional.  They responded to my queries promptly, and if they promised to get back to me then they always did.

I even found out that I had completed from them before my solicitor had informed me!

I would definitely recommend them to anybody, and would definitely use them in the future.

Thanks for all your help!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[24/3/2011 - david rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Thanks Sarah Chapman for the 100% professional help that you gave me in selling our property in Bath. Your weekly phone calls kept me well informed as matters progressed and kept me sane. I recommend that anyone looking to sell or buy a property uses Andrews especially the Bath Central Branch.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[22/3/2011 - Haze rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We recently sold our house with a lot of help from Sarah Carpenter who regularly kept us up to date with progress. She was brilliant and always polite and cheerful.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[5/3/2011 - Natalie rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Sarah was extremely helpful, always on time and very knowledgeable about the properties and the area. I will use them again for my next purchase because of this.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/2/2011 - JVW rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We were really well looked after by Sarah C who was refreshingly frank and open which we appreciated enormously.  On time, kept to schedule and very professional.  Would recommend Andrews (& Sarah in particular) to anyone.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[9/2/2011 - AH rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Sarah Carpenter was very helpful in my property search, going out of her way to try to find the right place for us. Very helpful. <br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[3/2/2011 - Andyh rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Professional and responsive staff who all went above and beyond what I expected.

A pleasure to work with and made the processes their end hassle free.

I would strongly consider selling and / or buying through Andrews on Whiteladies Road again in the future.

Many thanks to all involved!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[3/2/2011 - Patsy rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I have got to be one of the happiest people in Bath - and much of that is thanks to Sarah (and Lucy and all the others I spoke to during the purchase of a beautiful flat).  Sarah was professional but also friendly, patient and very generous with her time, often waiting for my late arrival at the end of the day.  She gave me space to form my own opinions about properties but was there to offer good advice with much appreciated integrity.  Sarah helped changed my view of estate agents!  If ever I move, I know who I will turn to.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/2/2011 - Anna James rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Sarah Carpenter provided a very professional and reliable service. She was very helpful in giving me many viewings in order to help me organise the renovation of the property, and was always reliable and punctual. In particular, she helped me with a tricky negotiation. A very efficient service, and I will be returning to Andrews in the future.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[31/1/2011 - Neil rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Woud llike to thank Sarah and all at Bath Central office for going the extra mile in helping find a property.  Ta/Neil<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[28/1/2011 - Alan H rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Excellent service from a very friendly and helpful team, the sale process went very smoothly and I appreciated the openess and honesty I received..

However, where they really excelled was in supporting and chasing what proved to be a very challenging legal process. In particular thanks must go to Julia & Felicity for their tenacity in keeping the process moving.
<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[28/1/2011 - cartman2k rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Whilst attempting to buy property through them, they did everything to actively *discourage* me from buying it. Simple questions took more than 24 hrs to get a response and two reasonable offers took 24 hrs and 7 days respectively to get a response! Even then I had to constantly chase them to get an update. Eventually I was informed that there was another interested party and the vendor would accept the best offer. When I asked what the vendor's deadline for offers was, the agent seemed confused by my question and said he'd get back to me, which, naturally, he never did. In hindsight, I now realise I was being 'played', although I'm not sure to what end, as in the end I got fed up and walked away so the vendor lost a potential purchaser. At best this was simple incompetence; at worst, sharp practise.<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[20/1/2011 - Bindi rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The team at Bishopston Branch are professional, honest, helpful and extremely proactive.  In particular we would like to thank Steve, Nicky and Stuart.  Steve Bale was our account manager, and handled a long and very difficult negotiation (with a gazundering buyer) with great skill and patience, and without compromising his integrity and honesty.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[14/1/2011 - SFC rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Very impressed by the service given by Andrews staff, in particular Sarah Carpenter<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/1/2011 - AD rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[All staff were friendly and professional, they clearly worked as an excellent team.  They gave useful advice on the market, they helped us negotiate a price reduction to get a sale, they always returned phone calls promptly, and we felt they were straightforward and honest.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[6/12/2010 - contented seller rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Andrews got a lot of people through the door in a difficult market. Although I did drop the price, rather that than not sell at all. Plenty of communication and I really liked being able to see all comments/progress etc online. They also arranged mtg for me with my new buyers. Would recommend definitely.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/12/2010 - Neate's rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We would like to put on record that we were extremely satisfied with the manner in which Andrews, Newbridge, handled the sale of our house. All staff at that office were efficient, courteous and agreeable. Although we did not, in the end, do any business through the City Centre office, your representative, Dan, was also very efficient and professional. We would recommend Andrews to anybody seeking an estate agent.   <br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[27/11/2010 - Paula rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[My parents used Andrews to sell their property, although I dealt with them. The sale was a rather drawn out process (no fault of Andrews), we hit a few problems along the way. We dealt with Steve Bales who helped us through every problem with regular updates and chasers along the whole chain ! Thanks for getting mum and dad in for Christmas Steve, it means a lot.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/11/2010 - rod rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We used Andrews of Bishopston (Bristol) to sell our house.  They were both highly professional and personable. Considering the difficult market conditions they managed to sell our house both quickly and at a reasonable price.

I would use them again.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[5/11/2010 - Now in warmer climes! rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Matthew and his team were very helpful with the sale of our property.  I particularly liked Matthew's professionalism and enthusiasm with the sale and the advise given.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/10/2010 - BirdN rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We contacted Andrews as we had bought our house originally from them seven years ago and remembered them being helpful and efficient. We're glad that we sold our house through them as Matthew was professional and proactive and sold our house within a fortnight. He made really sensible suggestions as to how to show our house at its best and always gave plenty of warning before viewings. He also kept us regularly updated and recommended a solicitor that we are now using and very happy with.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/10/2010 - Steve rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Very good service, being an estate agent i have quite expectations and Jim and Steph reached them and beyond, a very hassle free service which i highly recommend.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[26/10/2010 - croady rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[They sold my flat within 6 days!  They were friendly, helpful and efficient.  I can't recommend them enough.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[20/10/2010 - juliav rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I've used this branch in my hunt for the perfect house. I was registered with several estate agents but I have to say this branch and especially Matthew stood out for his professionalism and how proactive he was. He also suggested we'd use Andrew's mortgage advisor, Anna. She was a great help in sorting out our finances! 
All in all I would deffinatelly use Matthew and his team again,highly recommended!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[20/10/2010 - DJ rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Many thanks for all your help in getting the house sold. Although it seems to have gone on for ages, it has been painless!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[19/10/2010 - Rae Rae rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I have not bought through Andrews but have been dealing with Mathew, I have found him to be extremely professional, punctual, informative and a generally friendly guy. I also believe Andrews, in my experience, are by far the most accomodating agent in the area.
<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[15/10/2010 - HappyHomeOwner rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Thank you to the Newbridge team for helping me to find my house. Sally Cole was fantastic. Overall profesional and recommended.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/10/2010 - Tracy rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We have used Andrews as they are honest, customer orientated and very helpful in all aspects of selling a property, we have been selling during a difficult time and it has made the whole process easier for us.  The communication is excellent, even if there is no real information or positive information we still always had a call on the time stated by either Matthew or Jim.  They take time at the start if the process to go through all the small print and to explain how the process will work.  Out of the agents in the area I wuld definately recommend Andrews over the rest. <br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/10/2010 - Emma rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We sold recently through Andrews in a difficult financial time. There service has been faultless. They are honest, good communicators and excellent negotiators. We dealt with Tracey,Steph, Jim and Matthew who were all very professional at all times. I would definitely recommenrd them out of all the Agents within the village.
<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[13/10/2010 - Westbury rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The manager Jim Ellis and his staff were helpful and honest and the property was sold without any major problems.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/10/2010 - Philip rated Andrews Estate Agents 4 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The sale was dealt with efficiently by Matthew Platen-Mills and his collegue Jim Ellis<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/10/2010 - Moving on rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[This particular branch of Andrews is helpful, friendly professional and to us, the service did feel personal and genuine. We felt as thought they really cared about finding us our next house and were really pleased and happy for us when we did.

Keith (Assistant Branch Manager) is outstanding in terms of his customer care, patience and professionalism. As too is Tony - we always felt like they really knew what was going on rather than blagging it!

They have the biggest profile in the immediate area so as well as Andrews being a big hitter in Bath, they are definitely the ones to sell with in Newbridge / Weston.

They also value fairly and are honest and realistic whilst quite clearly working for your interests. From our experience, I would trust them and would recommend them to others looking either to buy or sell.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[7/10/2010 - Peter rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We recently sold our property in Bath using Andrews Estate Agents (Newbridge Branch), all the staff involved offer us a professional and very efficient service selling our property within six days of placing it on the market. We would certainly advise potential sellers to contact Andrews before any other estate agent. Well done Andrews.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[4/10/2010 - jb1 rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Friendly yet honest & direct I believed in Andrews although I didn't like what was being said. Nevertheless I trusted them and indeed sold my house & found another better & for less than I expected. The whole experience was a revelation. Nathan will definitely be selling my next house!<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[30/9/2010 - roll rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[This person did not leave a review.]]></description></item><item>
		<title><![CDATA[30/9/2010 - jon rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[The previous review of the Bishopston branch could have been written by us! The staff worked really hard to chase all the parts in our chain when we were being messed around by our vendor and managed to help us retain our buyers despite pressure from them. They were really good at keeping us informed and the staff that deserve a special mention are Tori, Matt, Donna and the Manager Stuart.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[29/9/2010 - Contented of Horfield rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We could not have sold and bought our house without the perseverance and support of the manager and staff at Andrews in Bishopston. They managed to sort out all the lawyers and other estate agents in our chain when we were at the end of our tether with the whole process and were ready to give up. We can't recommend them highly enough, they were friendly, hard working and enthusiastic when we were at our lowest ebb and they earned every penny of their commission.  Thanks guys.  <br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[23/8/2010 - mini rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[They are very rude and unprofessional - they confirmed to us they would show us three properties. We live quite far away from Purley and we were running a bit late.  When I told them we would be twenty minutes late, they got really aggressive and told me they would not be able to show any property on that day (turned out that they only arranged one viewing for us).  They never rearranged the viewing for the first property, but arranged a couple of viewings for the following day.  

Unfortunately our car would not start on that day, and I contacted the agent that we would not be able to come. Today I received a voicemail message saying that they would not arrange any further viewings for me and that they would take off my name from the register, as I did not go to see the properties. I would understand them if I did not call them at all and ignored the arranged viewings but I left a voicemail message (nobody answered calls as it was Sunday) and sent them an e-mail explaining the situation (I was quite upset about the car not starting up).  They just told me to contact them if I would not be able to go to see the properties and they never explained to me that they would remove my registration if I cancel the viewings. The voicemail message was really rude, as if I had done something wrong, while they just did not do their job properly.

I read other review comments now and I realised that I should never have contacted them.<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/8/2010 - Dickers rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[I cannot say how good these guys were. They were instrumental in not only selling my flat, but secured a very difficult purchase within a very tight time scale. I really didn't expect to say this but they were truly worth their weight in gold.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[24/7/2010 - Unhappy rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[
Liars, overvalued my house, lied to the vendors. Unbelievably unprofessional. Would give no stars if I could!  Don't use. 



Overvalued my house. Unbelievably unprofessional. Would give no stars if I could!  Don't use.<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/11/2009 - disillusioned rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Don't ever be tempted to put your home on the market with Andrews. They over-valued my property massively then lied when I complained and have been appalling on communication.  The most stressful and unpleasant experience I have had in years!<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[10/7/2009 - Nick Stone rated Andrews Estate Agents 2 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Actually, I didn't sell through Andrews.  I tried but eventually had to put the flat on with another agent.  Andrews also arranged my conveyancing.  Only later did I discover that the conveyancer had paid Andrews nearly <br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[19/2/2009 - ah7 rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Absolutely awful.  The manager (Carey) was very patronising & did not seem in the slightest bit interested in whether the sale was progressing even when my own buyer pulled out after many warnings as the process was taking too long.  When I got a new buyer & put a revised (only slightly lower) offer in, I was told the seller wasn't making any money on the property at the price i was offering - like the downturn in the market is my fault?! Anyway I was fed up and didn't want to lose my second sale so I pulled out altogether, as it turned out they did me a favour as the housing market has since bombed! I would never ever go near them again and would think twice about buying from them even if the house of my dreams was for sale through them<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[1/1/2009 - ghostbusters rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[i am pretty sure they did not convey my messages to buyer who tried to and ultimately gazundered me..and did nor they market it to other buyers as i requested.. will never use them again..  <br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[12/5/2008 - Ibo rated Andrews Estate Agents 5 stars]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Moved home a week ago and I must say that having bought and sold many homes before, I was impressed, VERY Impressed! Kept in touch, gave honest and solid advice and did what I asked. Sold the house without fuss! When I can face moving again I will, without doubt use Andrews Longwell Green again.<br />This person would use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[22/11/2007 - Delaware rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[Unfortunately I used Andrews Estate Agents to sell my house. I would never recommend these people, not even to my worst enemy. They should get a grip and deliver a basic level of competence! Dont use Andrews Estate Agent! Steer CLEAR!<br />This person would not use Andrews Estate Agents again.]]></description></item><item>
		<title><![CDATA[22/9/2007 - Dutchie rated Andrews Estate Agents 1 star]]></title>
		<link>http://www.allagents.co.uk/andrews-estate-agents/</link>
		<description><![CDATA[We employed Andrews Estate agents to sell our home. BIG mistake! We've had to do all the chasing because they've refused to update us. They've done nothing but sit on their A@!@ and done the very little.

They are very hostile - especially the Manager Jayne Wood - I read another review today where she actually swore at a customer. Not professional! 

Avoid like the plaque! Next stop - Ombudsman!<br />This person would not use Andrews Estate Agents again.]]></description></item>
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