Romans
Customer Reviews
Reviewed by SD on 27th June 2008
Services: Sales (as a Buyer)
Property: Residential
Experience: Would you use the agent again?
No
Wouldn't use them again, they seemed completely lazy and very rude.
Reviewed by PK on 27th June 2008
Services: Sales (as a Buyer)
Property: Residential
Experience: Would you use the agent again?
No
Truly appalling, found them arrogant and unprofessional.
Reviewed by Caversham on 7th June 2008
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
No
Reviewed by Happyone on 18th April 2008
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
Yes
Got me a buyer where other agents had failed. Price was okay.
Reviewed by Bung1e on 16th April 2008
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
No
I have had my house on the market with Romans for 2 weeks within the the 1st week they wanted me to drop the price buy over £30,000, which they said was the market being really bad!!!!!! I said no since then the agent still takes people around my house and they spend no more than 5 mins in my house. I am stuck in a 15 week contract trying very hard to get out of it. Oh for the record my house is only £189,950 so as you can tell £30,000 is a hell of alot. I will tell people not to use these cowboys, I can not believe I fell for their nice so call honest attitude.
Reviewed by Loopie-Lou on 26th January 2008
Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?
No
We have had our house on the market with Romans twice - first time gave us a very good story but they were total crap. They contacted us later on and asked for another chance to market the house - we were very clear what we expected to see improve service/marketing wise from them but, surprise, surprise, it was just the same as before, if not worse!
Would not recommend them at all - zero pro-activity, no contact or updates, don't follow up on viewings and don't provide feedback. Just completely rubbish.
Reviewed by Jokes on 17th January 2008
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
No
Very very unproffesional. Their skills! Well what skills! Joke, they should really try n get a job they are good at!
Reviewed by samjay on 12th January 2008
Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?
No
We tried selling our house through the Basingstoke branch of Romans. They begged for us to give them a chance and claimed that they could sell our house within a month, that was in Oct '07. We have just given them notice to come off their books Jan'08.
Be careful, they misinform you, 5 weeks into their trap they tell you that you have to reduce your asking price. They say that they accompany all viewings, but they don't infact it is policy for the vendor to do the viewings. The staff are rude and care only about the NVQ's that they have because this makes them fantastic.
I would NEVER recommend them nor would I purchase a property through them.
They are not estate agents but useless, lazy and rude individuals who expect to do nothing for thei commission but sitting on their backsides.
Reviewed by Paul West on 12th January 2008
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
Yes
Fantastic valuer, kept everything simple, suggested a higher price than I expected and it sold at that price to, very proactive, very refreshing having previously dealt with another firm in Bracknell starting with P which was disapointing by comparison.
Reviewed by Thanks romans on 8th January 2008
Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?
Yes
What can I say, after being on the market for months with another agent I went to Romans and sold straight away.
Reviewed by nevermore on 1st November 2007
Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?
No
I always have to chase them and they don't reply to my emails, don't return phone calls. I'd expect a much better service for £500 admin fees that we've paid.
Reviewed by sg1974 on 7th August 2007
Services: Sales (as a Buyer)
Property: Residential
Experience: Would you use the agent again?
No
I TRIED to buy a property using them.....
I made an offer of 98% of the asking price on a house which was "refused". Another offer of 99% was also turned down. I declined to offer the requested 100% as I was already stretching.
Months later I successfully bought another smaller house on the same street. I bumped into the owner of the first house one day and the subject of his house sale came up. Turns out that he had not received details of my offers from Romans and would have accepted 98%.
We've both instructed lawyers.
PS - This is also the company prosecuted a couple of years ago for placing "SOLD" signs outside the properties of employees and friends.
Reviewed by Not Happy on 2nd August 2007
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
No
Shame there isn't a section called "Sales- I tried to sell a property using them" because this is exactly what I did. Had a standard 16 week contract, they produced about 6 viewings for the entire contract, one of whom was an employee of the group! After the inital 5/6 weeks were up they basically gave up, kept pusing me to reduce the price drastically and failed to actively market the property - they were only interested if someone actually walked through the door and asked to view my property.
One person wanted a second viewing, initial appoinment cancelled and romans failed to make another appointment.
Also full of excuses - market very slow, lots of properties available etc etc etc.
Would not touch them with a bargepole ever again!
Reviewed by John on 3rd July 2007
Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?
No
Awful.
More like a marketing company than true estate agent. Only interested in numbers and figures and building a chain. If you are on the market with a different agent they won't touch you, meaning missing out on a property that is ideal.
Don't seem to care if they upset people, as so many fall in to the trap of seeing a lot of their boards and thinking they are the best... they are the exact opposite and i have heard countless other stories about them upsetting people.
Reviewed by aj on 2nd May 2007
Services: Conveyancing
Property: Residential
Experience: Would you use the agent again?
Yes
Estate Agent Information
Romans
Romans Estate Agents Limited is a leading Berkshire estate agency offering a wide range of services.
Offices / Branches
- Basingstoke (Hampshire)
- Bracknell (Berkshire)
- Camberley (Surrey)
- Crowthorne (Berkshire)
- Farnborough (Hampshire)
- Fleet (Hampshire)
- Reading (Berkshire)
- Sandhurst (Berkshire)
- Wokingham (Berkshire)
- Yateley (Hampshire)
Services
- Sales
- Lettings
- Surveys
- Cenveyancing
Professional Membership
Commented by ShaunMD on the 17th January 2008
Agent, try and get some real reviews! If you spent more time training then you might just be good enough burgars to ethiopians!!
Commented by Lucy on the 17th January 2008
to true, scum of the industry!!!!!!!!
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