Robertson Phillips
based on 5 ratings. This website contains 5 user reviews of Robertson Phillips.
Agent Information
Robertson Phillips
We are an Independent Estate Agency who specialise in the selling and letting of residential property in the Hatch End, Pinner, Northwood, Harrow Weald, Central Harrow, North Harrow, South Harrow, West Harrow and Rayners Lane areas and within the coming pages you will find one of the largest portfolios of property for sale or to let.
Offices / Branches
- Reviews
- Agent Details
- Review Stats
- Agent Fees
- Staff Members
- Complaints Procedure
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Customer Reviews
-
by 'Apple' 4/1/2012
- Branch:
- 40 Station Road North Harrow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
They have been the worst estate agents I have dealt with in the whole of harrow, they never kept me updated with a property we were in the throes of purchasing. One particular gentleman that we had the misfortune of dealing with 'Paul' was rude and unhelpful. He always sounded very put out whenever we had a query regarding the house like our questions were far too tedious for him to answer (at the end of the day he wasn't the one who was going to live in it), his sale technique was also appalling it's no wonder that estate agents have such a bad reputation when there are people like him in... (read more)
Was this review helpful? Yes
-
by 'She' 28/1/2011
- Branch:
- 262 Uxbridge Road Hatch End Pinner
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
So far so good. They were very friendly, helpful and professional. I had a feeling they took a good care of everything from A-Z.
Was this review helpful? Yes
-
by 'spamwham' 7/5/2010
- Branch:
- 262 Uxbridge Road Hatch End Pinner
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Very friendly and professional. I felt the agents here went above and beyond their duties to ensure every stage of letting my property ran smoothly.
Was this review helpful? Yes
-
by 'a landllord' 4/2/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Unprofessional and totally unhelpful.
Was this review helpful? Yes
-
by 'A victim of Robertson Phillips' 2/9/2009
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
- Never kept me updated
- Found out later that the agent never put my offer forward
- very unfriendly agentWas this review helpful? Yes
, his sale technique was also appalling it's no wonder that estate agents have such a bad reputation when there are people like him in the industry . When our survey report highlighted considerable issues with the house and obviously we were well within our rights to re-negotiate our previous offer considering we had gone in on the asking price, we were appalled that his first reaction was that he was to put it back on the market. For this reason we decided to pull out and therefore due to his own mishandling of the situation his client lost out on their sale. I hope to never have to deal with him again. We had very good dealings with Foxtons instead at a difficult time in the market they sold our house in a matter of 2-3 months. They were professional, helpful and friendly. The complete opposite to Robertson Phillips. In addition when we first considered selling our house and rang round the different agents for valuations they were the least helpful and we never got a follow up call from them as to whether we wanted them to sell our house. Was very disappointed with them./&display=popup&link=http://www.allagents.co.uk/review/17107/&redirect_uri=http://www.allagents.co.uk/review/17107/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Robertson Phillips
Select a branch to go to view details of that specific branch
-
Harrow - 262 Uxbridge Road
Hatch End
Pinner, Greater London, HA5 4HS
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Harrow - 40 Station Road
North Harrow, Greater London, HA2 7SE
-
Harrow - 262a Uxbridge Road, Greater London, HA54HS
Review Statistics for Robertson Phillips
Review Summary
- Total Reviews:
- 5
- Total Ratings:
- 5
- First Review :
- 02/09/2009
- Latest Review:
- 04/01/2012
Overall Review Performance
- Recommend :
- 2
- Disapprove :
- 3
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:1 | Recommend:1 | Recommend:0 | Recommend:0 |
| Disapprove:1 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:2 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
Harrow - 262 Uxbridge Road
Hatch End
Pinner, Greater London, HA5 4HS
-
Harrow - 40 Station Road
North Harrow, Greater London, HA2 7SE
-
Harrow - 262a Uxbridge Road, Greater London, HA54HS
Agent Fees
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Complaints Procedure
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