RNR Lettings

Customer Reviews

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1. 

   A 5-star review by 'Peter' 26/1/2012

   Branch:

   Albion House 86 London Street

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I am an ex-tenant of RNR Lettings and was very pleased with their service, i only wish RNR managed the property i am currently living in.

   My current agent is useless, it has been 5 days since I have been withoout heating and hot water and they havent even sent an engineer, i had the same problem when RNR was my agent and not only did they fix the boiler within two days but they provided me with heaters temporarily. Thank you RNR :)

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2. 

   A 5-star review by 'Mrs Baker' 26/1/2012

   Branch:

   Albion House 86 London Street

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I have been a tenant with RNR Properties for four years, i am very happy with the service i have receieved since viewing and then moving into the property, any maintenance issues are usually taken care of within a couple of days.

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3. 

   A 1-star review by 'j w' 11/8/2011

   Branch:

   Albion House 86 London Street

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   (EX) R N R CUSTOMER 10th august, 2011

   Wow I cannot believe this is the same agency! As a TENANT of R n R Reading I can vouch for their TERRIBLE service.
   I could not agree more,R n R Reading have gone down hill in a big way,best to avoid unless you want hassle,
   and missed apointment after apointment.with no appology just a ( live with it attitude).This company needs to take a good look at itself or its manager and give more respect to its current tenants.

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4. 

   A 2-star review by 'Som' 8/2/2011

   Branch:

   Albion House 86 London Street

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   We were looking for an house on rent. We saw lots of rnr boards and thought they must be able to help. On calling them they showed us few house. All the houses were had much higher rent than expected. Also even though some of the houses had furniture in the ad they said we will have to pay extra to hold on to the furniture.

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5. 

   A 1-star review by 'Saumagne' 8/1/2011

   Branch:

   Albion House 86 London Street

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Our house was broken into just before Christmas and we came home to find the back door wide open. Thankfully, nothing was taken, but it wasn't difficult for him/her/them to get in since the lock and the back door weren't made to be used for the exterior and with a little effort, the lock can be picked without damage. I contacted RNR and asked them to change the lock. The landlord has refused to do anything because the door itself wasn't damaged. So I can't change or alter the lock, nor can I add a lock. All I can do is hope no one tries to come in again. Boy does that feel safe!

   The... (read more)
   

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6. 

   A 1-star review by 'The public' 10/11/2010

   Branch:

   Albion House 86 London Street

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Appauling! Use with caution or at least try to deal with the landlord directly! If you fully understand your rights or have a good solicitor, and are prepared to stand up to them, then they are manageable, but there are plenty of other properties available for a lot less hassle!

   Not only did they repeatedly lie about problems with plumbing, electricity, parking and basic standards of living, but also accused the tenant of creating the problems that were there before moving in, in addition to accusing the tenant of lying.

   They have been rude, incompetent, evasive and totally unprofessional. I only hope that this does not extend to R n R's other offices.

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7. 

   A 5-star review by 'B wood' 7/9/2007

   Branch:

   Albion House 86 London Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Sold and brought through RNR Properties. Was extremely happy with the service and marketing. Also the sales progression was excellent and even with a chain they pushed through my sale very quickly and efficiently!

   Would derinetaly use RNR again next time I move.

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