0% sales valuation accuracy
100% sales fee satisfaction
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Jul 15,2014
Jul 15,2014
1
people found
this helpful
this helpful
I work professionally in commercial property, and have done for over twenty years. I needed two pieces of help 1. To manage my own block as I work in office, industrial & retail sectors primarily 2. to assist professionally in terms of Property Facilities management on a new residential portfolio of circa 50 properties across the South East.
On both counts John and Unicorn as an organisation more than fulfilled our requirements.
In terms of block management, having worked in property myself, I know what I am looking for technically and in terms of customer care / promptness in an industry often found lacking in these areas. Unicorn provided immediate improvement and communication to the occupiers and owners of our block which hugely assisted in getting works completed and in professional organisation of section 20 major repairs. This enabled us to have a hugely improved living environment, even counting for the sometimes overly picky and even difficult occupiers in this particular block. it was refreshing to say the least, and the responses in the block were very positive, which is difficult when you are spending peoples own money!
In terms of the portfolio for my firm, John took this major piece of work on with structured professional planning and pre-thought, that again surprised me, having known so many firms that promise but then let you down. He did work 'over and above' talked to all occupiers, listened, sought solutions that would help all parties and generally 'put himself out'. This was the same with the admin team in Unicorn, who backed up all issues with impressive electronic recording of all tasks through their innovative Elogbooks system, covering all planned / reactive and indeed Health & Safety works, so that my firm could always , at the touch of a button literally, report immediately to our Fund Management / Investment clients and all occupiers and owners. Financial management has also been a 'behind the scenes' strength, which is hugely important both from and owner and occupier point of view. Impressive.
Frankly, one of the best experiences of working in partnership I have come across, and to find it in a growing and keen company, with engaging friendly staff was nothing less than a revelation . I will be and do actively promote Unicorn whenever I can simply because finding this type of firm is so very rare.
P D C Director of Cityacre Estates
On both counts John and Unicorn as an organisation more than fulfilled our requirements.
In terms of block management, having worked in property myself, I know what I am looking for technically and in terms of customer care / promptness in an industry often found lacking in these areas. Unicorn provided immediate improvement and communication to the occupiers and owners of our block which hugely assisted in getting works completed and in professional organisation of section 20 major repairs. This enabled us to have a hugely improved living environment, even counting for the sometimes overly picky and even difficult occupiers in this particular block. it was refreshing to say the least, and the responses in the block were very positive, which is difficult when you are spending peoples own money!
In terms of the portfolio for my firm, John took this major piece of work on with structured professional planning and pre-thought, that again surprised me, having known so many firms that promise but then let you down. He did work 'over and above' talked to all occupiers, listened, sought solutions that would help all parties and generally 'put himself out'. This was the same with the admin team in Unicorn, who backed up all issues with impressive electronic recording of all tasks through their innovative Elogbooks system, covering all planned / reactive and indeed Health & Safety works, so that my firm could always , at the touch of a button literally, report immediately to our Fund Management / Investment clients and all occupiers and owners. Financial management has also been a 'behind the scenes' strength, which is hugely important both from and owner and occupier point of view. Impressive.
Frankly, one of the best experiences of working in partnership I have come across, and to find it in a growing and keen company, with engaging friendly staff was nothing less than a revelation . I will be and do actively promote Unicorn whenever I can simply because finding this type of firm is so very rare.
P D C Director of Cityacre Estates
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Latest Reviews
15th Jul 2014
reviewed by 'Cityacre'
22nd Mar 2013
reviewed by 'Adam'
11th Mar 2013
reviewed by 'p.daniel'
21st Feb 2013
reviewed by 'Sara'
21st Feb 2013
reviewed by 'Sara'
Opening Hours
Address
Unicorn Property Management
Heathfield Rd
Bromley
Kent
BR2 6BB
0203 478 9654
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | 0 |
Areas covered
- BR
- London
- CR
- South East
- TN
- Essex
- DA
- SE
- SW
- SN
- CT
- RH
- ME
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Jul 15,2014
Jul 15,2014
1
people found
this helpful
this helpful
I work professionally in commercial property, and have done for over twenty years. I needed two pieces of help 1. To manage my own block as I work in office, industrial & retail sectors primarily 2. to assist professionally in terms of Property Facilities management on a new ...
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Jan 22,2014
Jan 22,2014
3
people found
this helpful
this helpful
We were seeking a new management agent after growing disillusioned with our incumbent provider, a large property management agent in the SE, and contracted Unicorn to tender for the business along with the incumbent and one other property manager.
We meet with Mr Wiltshire within ...
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Mar 22,2013
Mar 22,2013
3
people found
this helpful
this helpful
We found unicorn property management very easy and efficent company to deal with - Within 24hours of contacting them we had a meeting at our block with John Wiltshire where he walked round and explained their services.
Once instructed the change over from the previous ...
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Mar 11,2013
Mar 11,2013
3
people found
this helpful
this helpful
Excellent service.
I found Unicorn Property Managment very atentive and a friendy service at all times.
always contactable 24 hours a day...
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Feb 21,2013
Feb 21,2013
1
people found
this helpful
this helpful
Having dealt with a number of managing agents in the past, I have found Unicorn Property Management to be very professional, and dealt with issues that were outstanding from a previous agent in a cost effective and timely manner. Their communication has always been excellent, ...
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Feb 21,2013
Feb 21,2013
1
people found
this helpful
this helpful
Having dealt with a number of managing agents in the past, I have found Unicorn Property Management to be very professional, and dealt with issues that were outstanding from a previous agent in a cost effective and timely manner. Their communication has always been excellent, ...
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Complaints Procedure
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Last updated at 9:43 AM 05/02/2016 by John
