50% sales valuation accuracy
67% sales fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jul 10,2014
Jul 10,2014
3
people found
this helpful
this helpful
When we decided to sell our house we had three local agents to give us an appraisal and valuation. Out of the three we were very impressed with Dixons and the Top Ten promises they make to you in relation to the sale of your house. We really did not have to give it much thought and decided to go with Dixons. The price they valued our house at ranged by £10,000.00. We put it on the market at the higher valuation. We were under no illusions that our property would not be an easy one to sell, being a three storey, four bedroomed house with no garden. We had our house with Dixons for 16 weeks and had a total of two viewings. We reduced the price on instruction from the agent, although the two viewings did not say they felt it was overpriced. My main complaint about Dixons is that they failed on their Top Ten promises. They did not ring us every third week to discuss 'the marketing of the property'. They did not 'conduct a further visit to the property to discuss the marketing performance and agree on enhancements that may be required. The most annoying thing is that they never ever returned my calls. I just don't feel that they lived up to their big sell. I will certainly not be recommending them to any of my friends. After the contracted 16 weeks we removed it from their books.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
26th Oct 2022
reviewed by 'Nicky Worton'
24th Jan 2022
reviewed by 'Matt cooper'
14th Mar 2018
reviewed by 'Emma'
9th Jan 2017
reviewed by 'A'
17th Nov 2016
reviewed by 'Magda'
30th Jun 2016
reviewed by 'Countrywide'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 67% | £120,000 | £3,350,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 1 | 1 | 1 | 0 | 2 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Estate agents
Latest Properties
No Properties
Oct 26,2022
Oct 26,2022
0
people found
this helpful
this helpful
Well I have to say what an amazing team at Dixons Estate Agent In Kidderminster. The staff were all amazing and when above and beyond from the first day of contact. No matter how many times I called the service was outstanding. 90% of the time ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 24,2022
Jan 24,2022
1
people found
this helpful
this helpful
Lucy came to value the house, I'm renting, for my landlord today, she is such a lovely person I actually want to date her. So polite, great customer service....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 14,2018
Mar 14,2018
0
people found
this helpful
this helpful
We Can not fault the service, Sally Hall has been amazing though the whole process, We are first time buyers so any questions we had were always answered very quickly and satisfied our requirements.
We found the service to be professional and we would recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 09,2017
Jan 09,2017
0
people found
this helpful
this helpful
We sold our house within six weeks due to Dixons sales agent matching our house with a client who was looking for a property in our area before we had actually had it valued. Hayley's tenacity and customer service meant that we did not need ...
read full review
read full review
Comment on agent fees
We did pay the full fee although not fully marketed which was higher than other agents. However, we did feel it was value for money.
Was this helpful?
Yes
Yes
Nov 17,2016
Nov 17,2016
0
people found
this helpful
this helpful
I'm very pleased with the service provided by Sally Hall. She was very helpful, professional and understanding. She has helped us to purchase our first house and was very friendly, warm and positive. I will use her services again in the future and will recommend ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Jun 30,2016
Jun 30,2016
0
people found
this helpful
this helpful
I want to say a big thank you to Sally hall mortgage advisor from countrywide and to shaz and zoe soclisitors part of countrywide , they made our dream come true they worked do hard , Sally is a wonderful lady her work ethic amazing , gave us ...
read full review
read full review
Comment on agent fees
I recommend countrywide mortgages part of dixons
Was this helpful?
Yes
Yes
Aug 25,2014
Aug 25,2014
2
people found
this helpful
this helpful
A complete nightmare. I too, had a 10x promise card which was broken several times, when complaining was told its not valid because they Do NOT sign them.....WHY GIVE them then? All in all you have no customer service.The contract was 20 weeks.They ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 10,2014
Jul 10,2014
3
people found
this helpful
this helpful
When we decided to sell our house we had three local agents to give us an appraisal and valuation. Out of the three we were very impressed with Dixons and the Top Ten promises they make to you in relation to the sale of your ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
