Banbury, OX16
1.5/5, 2 reviews
0% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“I had a full management 'service' from Taylors/Country wide. ......”

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Jul 07,2014
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By: 'Marc'
Jul 07,2014
1 people found
this helpful
I had a full management 'service' from Taylors/Country wide. They initially where good, the set up was good with no problems. I received a call, which I just missed, about a month into the tenancy from CountryWide at 5.50pm of an evening. They left a voice mail stating that I had boiler problems with my property that had to be attended to and it was a matter of urgency. I called CountryWide back straight away with no answer and had to wait until the next day to contact them. When I eventually got through I asked them what the issue was, they didn't know. They then gave me my tenants number and suggested I call them myself to find out! I had to arrange a plumber and get the work carried out, which was a simply bleed of the system, which the plumber did free of charge! CountryWide then asked me to contact them when I had the work work carried out, to let them know the work was done. My tenant stated that it took a few days for the management company to react to the boiler issue, leaving them without hot water due to their delays. I decided to manage the property my self when the current tenancy ran out, 20-6-14, as I had to previously anyway! CountryWide wrote to me stating that the tenancy will expire on the 20-6-14 and that there would be a charge of £125(+VAT) for them to call my tenant regarding a renewal. I called him myself, as they had already given me their number, and asked them about renewing, total cost: 5min phone call @ 25p per minute. A business or rip of merchants!!?? I'm still waiting on deposit transfer to DPS over two weeks after the tenancy has ended (20-6-14). They stated that the tenancy now ends on the 29-7-14 and it will be up to two weeks transfer from that date. I pointed out their mistake on the 26-6-14, which they admitted to. Thinking that the deposit would be transferred from the 26th I checked my DPS account today, 5-7-14, still overdue! I contacted Taylors who replied stating that the tenancy now ends on the 20-7-14 and it will take up to two weeks for transfer from that date! I again pointed out their mistake which they admitted to. They said the transfer will now commence, I asked from what date....still awaiting reply!!
Comment on agent fees
The fees where expensive for what they did and the poor 'after sales' service they gave. Odd charges appeared which they didn't explain to me when asked. I paid a lot of money for a very poor service.
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Opening Hours
Address

Taylors Estate Agents
3-4 Market Place
Banbury
Oxfordshire
OX16 5LG
01295 203066

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £575 £680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I had someone from Taylor's estate agent come to my ......”

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Jul 11,2014
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By: 'charlie'
Jul 11,2014
0 people found
this helpful
I had someone from Taylor's estate agent come to my home banging on my door and kitchen window my front door was unlocked and he opened the door to try and let himself into my home I am currently 6 months pregnant and was alone in ...
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What agent could do to change your mind?
The way the agent delt with my complaint is disgusting hes failed to contact me and left me to do the chasing
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Comment on agent fees
I dont actually rent the property of Taylor's its off a private landlord but he phoned Taylor's to come and evaluate the property
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“I had a full management 'service' from Taylors/Country wide. ......”

Share on :
Jul 07,2014
Minithumbdown
By: 'Marc'
Jul 07,2014
1 people found
this helpful
I had a full management 'service' from Taylors/Country wide. They initially where good, the set up was good with no problems. I received a call, which I just missed, about a month into the tenancy from CountryWide at 5.50pm of an evening. They left ...
read full review
Comment on agent fees
The fees where expensive for what they did and the poor 'after sales' service they gave. Odd charges appeared which they didn't explain to me when asked. I paid a lot of money for a very poor service.
Was this helpful? Yes
No fees information available
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