Ranked 8214 out of 9469 Agents
Martin and Co
Martin and Co has not joined our 'transparent agent' scheme yet.
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Reviewed by Covlandlord on 24th April 2011
I would use the agent again
- Services:
- Lettings (as a Landlord)
I've been a landlord with the Coventry branch for a few years now, and they have consistently let my properties quickley, paid me on time, inspected and reported during each tenancy and given me excellent customer service. After reading some of the bad reviews here, I have been compelled to leave my own positive one to counteract the biased ones from disgruntled tenants who seem to think that;
a) Leaving a property dirty after a tenancy is acceptable.
b) Expecting all of the deposit back regardless of anything found on the inventory check out.
Well done Nic, Sanjay & the team at Coventry and keep up the good work.
 Leaving a property dirty after a tenancy is acceptable.
b) Expecting all of the deposit back regardless of anything found on the inventory check out.
Well done Nic, Sanjay & the team at Coventry and keep up the good work./&display=popup&link=http://www.allagents.co.uk/review/9729/&redirect_uri=http://www.allagents.co.uk/review/9729/ "Share on your Facebook Wall"){kind=logo}
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Comments
deeply_disgruntled, 31st August 2011
As a coventry tennant having used this particular office of Martin & Co and seeing what you seem to think of us 'disgruntled tennants' i felt compelled to make a comment of my own. We spent an entire morning cleaning the property we had rented from top to bottom ensuring that the property was in a better state than we had found it in. However they still saw fit to try to take £290 from our deposit and most of the points raised were either incorrect or didn't at all relate to the inventory. Being realistic and reasonable people we accepted the very few fair points that were raised and accepted those deductions.
I understand that landlords are making a living and accept that any damages accidental or otherwise should be paid for and I always have done so. Perhaps landlords are generally treated better by this agent and if so then all I can say is good luck and I hope it continues to work out for you.
Covlandlord, 15th April 2012
One persons definition of clean can sometimes be different to anothers.
Tenants can always complain to the property ombundsman if it's a real complaint that hasn't been dealt with correctly by the agent. As a landlord I look for that when choosing an agent. If not a real complaint, then it's an easy, anonymous, and sometimes malicious moan (looking at others listed) on a website that can damage a persons business.
Yes, they have served me well so far and it continues to work out for me. I hope you have a better renting experience next time.