0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jun 22,2014
Jun 22,2014
3
people found
this helpful
this helpful
Up to signing up with them, they answered all my emails questions. Once signed up any questions have gone un-answered. The only emails I get from them are the statements of the monies taken from me. It took me lots of emails to get it information onto their records, that I have a Gas Home Care from BG for maintance and safty test Certificate. I had comfirmation that this has been updated, but they still send out requests for them to arrange Gas saftey check. There is no one point to voice your concerns and every email you recieve is from someone different. They are very quick to email you if it concerns them taking a comission, anything else, you dont get any reponse.
What agent could do to change your mind?
Answer all emails from their clients Have one point of contact make sure at the outset that all the clients records are correct and signed off by them. always contact their client by there prefered way... eg in my case by email my contact address for info only.Attached Filesnbsp;
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Latest Reviews
12th May 2017
reviewed by 'Spangledcat'
22nd Jun 2014
reviewed by 'Stephen'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £850 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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May 12,2017
May 12,2017
2
people found
this helpful
this helpful
Absolutely dreadful experience - DO NOT USE.
The inventory was not completed correctly. They missed off items - when I drew their attention to this they said it was not a problem, and then at the end we lost out due to the bad inventory.
...
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Jun 22,2014
Jun 22,2014
3
people found
this helpful
this helpful
Up to signing up with them, they answered all my emails questions. Once signed up any questions have gone un-answered. The only emails I get from them are the statements of the monies taken from me. It took me lots of emails to get it ...
read full review
read full review
What agent could do to change your mind?
Answer all emails from their clients Have one point of contact make sure at the outset that all the clients records are correct and signed off by them. always contact their client by there prefered way... eg in my case by email my contact address for info only.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.your-move.co.uk/help/complaints-process
Last updated at 5:13 PM 15/12/2015 by allAgents
