“They will take your money and never look back. Once ......”
1 Star Review
Jun 13,2014
By:
'MJAFlat'
Jun 13,2014
Branch: Park Gate, 3-5 Middle Road
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: PO14
Branch: Park Gate, 3-5 Middle Road
Lettings (as a Tenant)
Rent PCM: £675
Postcode: PO14
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They will take your money and never look back. Once they have it, they don't care. Beales are entirely useless at their job. They are an embarrassment of a company with no organisation. They were happy to leave my partner and I without heating during December for 2 weeks, despite them claiming that if a property has no heating it's considered an "emergency". If they deal with "emergencies" in 2 weeks then I'd hate to think how long it takes them to sort minor issues. After moving out, they took 6 weeks to declare how much they wanted to stop from the deposit we placed on the property - despite the fact they moved a new tenant in within 2 weeks.
Generally, no one in the organisation seems to communicate with anyone else. Even when I went to one of the Company's Senior Associates to discuss my discontent he replied with, "I'll get back to you" and 4 months since the email, I'm yet to hear back from him. Russell Webb, feel free to reply in your own time.
I would actively discourage anyone to deal with this unorganised company who have a total disregard for the well-being for their paying customers.
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