“Absolutely shocking service, slow to respond to emails and phone ......”
1 Star Review
May 16,2014
By:
'lkp'
May 16,2014
Branch: Chessington, 3 Arcade Parade
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT9
Branch: Chessington, 3 Arcade Parade
Lettings (as a Tenant)
Postcode: KT9
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people found
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Absolutely shocking service, slow to respond to emails and phone calls, then on signing contracts had details wrong as well as direct debits details wrong. At moving in, given only one set of keys - soon found out they had lost the others, we complained, they delivered a set - not ours, had no idea whose they were.
Two weeks after we moved in they phoned and said they'd 'made a mistake adding up' and needed another £250. We obviously refused and they have sorted this, but this is literally the only positive thing I have to say.
Landlord has also had numerous issues with them from his side.
Avoid like the plague - especially this branch.
What agent could do to change your mind?
Been in anyway useful, helpful and accurate in their dealings with us.
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