“So Countrywide decided to change my properties Energy supplies to ......”
1 Star Review
Feb 20,2014
By:
'SD'
Feb 20,2014
Branch: Bedford, 58 St Loyes Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: MK42
Branch: Bedford, 58 St Loyes Street
Lettings (as a Landlord)
Postcode: MK42
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people found
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So Countrywide decided to change my properties Energy supplies to EON without any agreement with myself, being the landlord. This was changed inbetween tenants moving out and moving in. They even decided to change the supplies of a property that we let out privately. No apologies was made, and no apology letter received. Apparently this was supposed to be a "smooth" process I was told! Obviously they are on commission. To date, I'm struggling to sort out exact meter readings between 2 suppliers to agree who is liable for payment. Has been a complete nightmare. No response from my complaint letter.
Another way of making money is that they now charge landlords £25+VAT for you carrying out your own Gas Report. So you organise the engineer, contact the tenant for a suitable time, provide Countrywide a copy of the certificate, and then they charge you £25+VAT to file the copy! Complete joke!
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