“I was dubious at first about using an online Estate ......”
5 Star Review
Feb 04,2014
By:
'Anne'
Feb 04,2014
Branch: Manchester, St Georges House, 56 Peter St
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DH7
Branch: Manchester, St Georges House, 56 Peter St
Sales (as a Vendor)
Postcode: DH7
5
people found
this helpful
I was dubious at first about using an online Estate Agency but having failed to sell my property over a year ago with a traditional Estate agent I decided to give this a try. I was not disappointed. From first contact with valuation person to progression and completion, all the staff were helpful, efficient, polite and very patient. The house was sold within two weeks ( this agency only deal with people in a position to proceed with either mortgage guarantees or cash buyers) . The first buyer failed to have evidence of funds when pressed but the agency had kept on file all other interested parties. Even though the first sale fell through I had resold two days later. Zoe was a brilliant negotiator and got me more or less the sale price I was looking for. I showed potential buyers around my property (I'm in the North East, the agency is based in Manchester) and had offers or responses within an hour of doing this! Once the sale was agreed I was passed into the care of Jodie Simpson, who was my contact person in the progression department. What a star! I cannot sing her praises enough. She always responded to my calls, dealt with queries efficiently and promptly, kept me up to date with what was happening and liaised with the solicitors for me. I used the solicitors recommend by Express EstateAgency,which I believe helped speed up matters. I completed the sale yesterday and even today, Jodie dealt with an invoice query. The fees charged by Express Estate Agency are on a par with any other agent,their advertising reaches so many more people than an average agency and all in all I have had an excellent experience with the result I wanted. I would not hesitate to use them again if I had a property to sell.
5
people found
this helpful
Was this helpful?
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Thank you so much for taking the time to write such a great and detailed review. We are delighted that we have provided you with such an efficient service. We are not only passionate about delivering success to our customers but also in the best manner possible and it’s always lovely to hear from clients we have succeeded for. It really does mean a lot to our team to receive such positive feedback and you have my assurance that once identified the member of staff together with their line manager will receive a copy of your kind comments. Zoe and Jodie were both delighted to read your appreciation of her efforts. Warm Regards - The Express Estate Agency