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OM Property Management

Ranked 12517 out of 12517 Agents

Overall Customer Rating

1.05 out of 5.00

  • 6 recommend
  • 243 disapprove

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This branch is also ranked:

11 out of 11
in the LU2 League Tables
11 out of 11
in the LU2 League Tables
55 out of 55
in the Luton League Tables

OM Property Management has not joined our 'transparent agent' scheme yet.

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1
person found this
helpful.

Reviewed by unhappy Ebbsfleet
on 22nd October 2010

Rating: 1 out of 5

I would not use the agent again

Branch:
Marlborough House Wigmore Place,
Services:
Lettings (as a Landlord)
Postcode
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I bought my property near Ebbsfleet from Countryside in 2008 who instructed Solitaire as the management company. I had already heard of some horror stories relating to the company from a friend living in Greenhithe however i thought how bad could they possibly be on a new build home that requires little maintenance in the short term.

How wrong could i have been after being charged £450 for six months and therefore £900 over the year i was bemused to open a bill recieved in September 2010 for over £700 for 6 months service charges in advance, this is a 56% increase from the prior year in the same period! amazing considering the work they actually do is pretty shoddy and in most cases takes a long while to resolve!rnrnI have now since the start of September been continously asking Solitaire through email and phone conversations for invoices and a financial breakdown of how they can warrant potentially charging a 2 bedroom flat (block of 10) over £1400 for a years service charges. rnrnThe responses i have received have not answered any of my queries and have not provided me with any new information. As a result i have sent a formal leeter to the property manager to see if i actually get a response this time!


 
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Comments

  1. Robert, 1st November 2010

    Raise it with http://www.surveyors-ombudsman.org.uk/ as well


     

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