Ranked 591 out of 9469 Agents
Morgan Randall
Morgan Randall has not joined our 'transparent agent' scheme yet.
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Reviewed by Irene on 24th September 2010
I would not use the agent again
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf, Tower Hamlets
- Services:
- Lettings (as a Tenant)
They are probably the worst letting agency I've worked with. They only worry about getting paid, but if the flat has problems they never return your calls. We've been chasing some missing keys from the flat for a month, and we ended up having to make copies of the main keys ourselves under the promise that they'll repay us.
Not to mention taking 6h to actually give us the keys, changing the terms of the contract at the last second when they knew we didn't have any other option, etc... i am considering talking with the Ombudsman. They are also expensive, with fees of up to 375GBP.
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Comments
Irene, 28th September 2010
Their customer service seem to actually answer emails and are on my case, which may be resolved. So the comments they leave here have some truth, there's somebody behind that email address. Now to see if the issues are resolved...