Medway, ME4
2.1/5, 7 reviews
28% recommended
100% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Had no problem with them during our tenancy, but their ......”

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Aug 09,2013
Minithumbdown
By: 'Paul'
Aug 09,2013
1 people found
this helpful
Had no problem with them during our tenancy, but their deductions are extortionate. We went to great effort to clean the house, meet with all the requirements etc and thanks mainly to a picky landlord, there were numerous conversations between my wife and the Property Manager in the lead up to use leaving.

Without question we left the place in better condition that when we arrived, thanks mainly to the property having been empty for a couple of months before we moved in. However, as with any clean, there are always a few things missed - especially when it's a 4 bedroom house. A till receipt left in the dressing room, two window sills with dust, dirt on the door of the microwave, a mark on the cooker, two sinks with dirt in the plugs, dirt on a blind - that's about it. Despite acknowledging it was only a few small things, they charged us £170 for a full end of tenancy clean! Despite making it clear to my wife that a professioncal carpet clean wasn't required, we were then charged for the cleaning of two carpets (although to be fair, those charges were reasonable for what they were - I just object to paying for them when we were told it wasn't required)

Definitely tenant beware. Take lots and lots of photos when you go in to a property! Get EVERYTHING in writing. DO NOT TRUST PHONE CALLS!
What agent could do to change your mind?
I just wanted to be treated fairly! I would have paid reasonable costs for the cleaning that was required. I would have paid for anything that was reasonable - even marginally inflated prices I would have accepted, but this is a clear rip off.
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Opening Hours
Address

Mann
126 High Street
Chatham,Medway
Kent
ME4 4BY
01634 649385

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 67% £1,000 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 3 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“World class rudeness treatment get from them.......”

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Mar 06,2024
Minithumbdown
Hannah
By: 'jacqueline'
Mar 06,2024
0 people found
this helpful
World class rudeness treatment get from them. Put off to buy from there to be fair, cherry picking of their customer too. Do not trust review from Google. Just check them via trust pilot and here. You will see why...
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“Do not use this company!!...”

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Dec 02,2023
Minithumbdown
Ellie
By: 'Amanda webb'
Dec 02,2023
1 people found
this helpful
Do not use this company they have put us massively out of pocket held our deposit and blamed everyone but themselves!!!...
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“The whole business of seeking the accommodati......”

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Jan 31,2023
Minithumbup
Matthew
By: 'Nicholas Spink'
Jan 31,2023
0 people found
this helpful
The whole business of seeking the accommodation, moving in and after care services was great thanks to Mathew Lewis who made the process seem easy. Matthew still contacts me to ensure all is OK and is helping out with a few tasks I'm struggling with. ...
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“Return of Deposit...”

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Apr 19,2021
Minithumbup
Kelly
By: 'Mark'
Apr 19,2021
0 people found
this helpful
Very grateful for all Kelly's help in getting our deposit back after tenant left our property in a horrible condition. She went that 'extra mile' to ensure we received the full amount. Thank you very much....
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“My experience with the sales team at Mann Cha......”

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Apr 13,2021
Minithumbdown
By: 'Nissan'
Apr 13,2021
1 people found
this helpful
My experience with the sales team at Mann Chatham has been nothing but poor and I will never buy from them! Doesn't respond to viewing requests promptly and once finally booked, they don't contact you until on the day and last minute (when they had ...
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“I have nothing but problems with this agent I spent ......”

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Feb 05,2014
Minithumbdown
shelley
By: 'saffron'
Feb 05,2014
0 people found
this helpful
I have nothing but problems with this agent I spent a lot of money with my husband to get a property from them the house is gawjus and our land lord so far has been very helpful as we have had quite a few problems ...
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What agent could do to change your mind?
Not be so UN helpful and rude
Attached Filesnbsp;
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“Had no problem with them during our tenancy, but their ......”

Share on :
Aug 09,2013
Minithumbdown
By: 'Paul'
Aug 09,2013
1 people found
this helpful
Had no problem with them during our tenancy, but their deductions are extortionate. We went to great effort to clean the house, meet with all the requirements etc and thanks mainly to a picky landlord, there were numerous conversations between my wife and the Property ...
read full review
What agent could do to change your mind?
I just wanted to be treated fairly! I would have paid reasonable costs for the cleaning that was required. I would have paid for anything that was reasonable - even marginally inflated prices I would have accepted, but this is a clear rip off.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Mann, Medway ME4 4BY



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