Ranked 591 out of 9469 Agents
Morgan Randall
Morgan Randall has not joined our 'transparent agent' scheme yet.
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Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Morgan Randall, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Reviewed by Morganrandallsuk on 26th July 2010
I would not use the agent again
- Branch:
- Unit 2 Discovery Dock East Marsh Wall South Quay Square Canary Wharf, Tower Hamlets
- Services:
- Lettings (as a Landlord)
Please do not trust a word they say. I am having a really bad experience with them.
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Morgan Randall Customer Services, 18th September 2010
Dear Sir/madam,
It is not quite clear what your grievance is and what your circumstances are and neither have we received any proceedings so we are unable to identify you as a client however, if you would like to contact us via customerservices@morganrandall.com we would be more than happy to look into the matter. Please note that we have a complaints procedure which we adhere to and can be made available upon request. If your complaint is not dealt with in a satisfactory manner you also have the option to escalate your complaint to the property ombudsman for letting agents of whom we are a member. The property ombudsman is a third party independent adjudicator and they take complaints as seriously as we do.
Unfortunately when you choose to raise a grievance on a third party website via an anonymous username, there is little that we can do to help or determine the genuine nature of the complaint, as there is no way of validating the authenticity of your complaint. Please do get in touch with us at customerservices@morganrandall.com and we will be happy to resolve any issues you may have.