Castles Estate Agents (Aldershot & Farnham)
Castles Estate Agents (Aldershot & Farnham) has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Castles Estate Agents (Aldershot & Farnham), please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Reviewed by Catherine on 11th May 2010
I would use the agent again
- Branch:
- 175 Victoria Road,
- Services:
- Sales (as a Vendor)
- Staff
- No staff selected.
- Postcode
- No postcode selected.
Good service but did not always return calls on the numbers as requested or when they said they would.
Was this review helpful? Yes
Feature This Review
Report Abuse
Comments
Agent Overview
Castles Estate Agents (Aldershot & Farnham)
- 106 recommend
- 2 disapprove
Scott, 14th May 2010
Thankyou so much for the feedback you recently posted,we are delighted that you would not only use the services of castles again but would also recommend us,that is what we always aim for and we are very proud of the levels of recommendations and repeat business that we receive!
It is dissapointing to see that you didn't always feel that we returned your calls on the correct numbers or as quickly as you would have liked sometimes,however it is are policy to return calls within 24 hours at the very latest and we do try and get back to clients sooner if possible.
Once again i thankyou for all your comments as customer feedback is something we place a high value on ,as we constantly look to improve our service levels and your comments have been taken on board and used in a positive way during a recent team training session.
I trust all is well with you and wish you all the very best for the future.
Regards
Scott- Director Catles Aldershot