Customer Review of Wooster and Stock, SE5 8SP by 'Christina'
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Wooster and Stock has not joined our 'transparent agent' scheme yet.
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Reviewed by Christina
10th December 2012
'Christina' 10 Dec 2012by
- 39 Grove Lane (Camberwell) (London) (Greater London)
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Would you use the agent again? No
I am still quite shocked how Wooster & Stock has treated us after we moved out from one of their properties. There's been a complete lack of communication, and it took over 3 months to get our deposit back after numerous call, e-mails and showing up at their office. At one point I was even worried that we would never get our money back. If I knew how horrible we would be treated I would never have used this agency, and I would strongly recommend everyone to stay away from them, especially if you're a student and not one of their "valuable" clients.
I've sent them an e-mail to complaint, but haven't recieved an answer.
What could Wooster and Stock do to change your mind?
“One word: communication”
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