Ranked 639 out of 9469 Agents
Jackson-Stops & Staff
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Reviewed by Benjamin on 6th January 2010
I would not use the agent again
- Services:
- Sales (Prospective customer)
Whilst I had a reasonably good experience with the lettings team in Wimbledon (as a Landlord), when I came to try to sell the house the experience was abysmal. They seem to have a poor knowledge of the local area, undervalued the property, have unreasonably long sole agency terms, took a month to answer email in one case, and managed to upset my tenants to the point of me having to intervene to calm things down. Having made all of these errors, and been asked to release me from the terms of the sole agency agreement they refused. No benefit to them, just sheer bloody mindedness. Its a real shame because we've got stuff to sell in Gloucestershire and just will never use them again - even if it's just the Wimbledon sales team.
, when I came to try to sell the house the experience was abysmal. They seem to have a poor knowledge of the local area, undervalued the property, have unreasonably long sole agency terms, took a month to answer email in one case, and managed to upset my tenants to the point of me having to intervene to calm things down. Having made all of these errors, and been asked to release me from the terms of the sole agency agreement they refused. No benefit to them, just sheer bloody mindedness. Its a real shame because we've got stuff to sell in Gloucestershire and just will never use them again - even if it's just the Wimbledon sales team./&display=popup&link=http://www.allagents.co.uk/review/3899/&redirect_uri=http://www.allagents.co.uk/review/3899/ "Share on your Facebook Wall"){kind=logo}
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Comments
Ganga catch, 2nd August 2011
Very poor service from Jackson Stops' Wimbledon lettings team and very sorry I ever dealt with them.
Benjamin, 14th September 2011
After posting the above review / comment I was contacted by a Director of Jackson-Stops who made a hansom apology and assured me that the issues I had raised had been addressed with the relevant staff, so I am satisfied with the conclusion of this incident.