100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
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2024
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Apr 27,2012
Apr 27,2012
4
people found
this helpful
this helpful
As a tenant, I have had to deal with several estate agents and Pattinson is by far the worst one! As my landlord was living in Australia, Pattinson was in charge of the property I was renting and it has been a real nightmare to deal with them for a whole year. The few occasions where there were problems in the flat were never dealt with. I never got the chance to talk to the same person twice and had to explain my problem to many different people before they answered you that they will call me back... Which they NEVER did! I have left the property on the 4th of April and I am still waiting to get my bond back. When the property was checked, I was present and everything was absolutely fine with full bond refund. I was told it would take maximum two weeks. After two weeks with no news, I had to call them back. I was then told that they did not get any news from the landlord and that they would call me back. I had to call back few days after, this time, they said that money had to be taken off the bond. Which I simply agreed. Was promised the money would be on my account by the monday. On the money, still nothing. I called back on the wednesday. This time I was told that the delay was due to the fact they had to calculate how much money they had to give back (I was sharing the flat with two other people). I was then promised it would be by the friday. Today... still no money. I have called back. Apparently now it is the bank that is too slow. I was just told it would be on monday. So I have only two explanations... either Pattinson employment criteria is to be incompetent or it is they policy to keep the money on their account as long as possible inspite of people's right. Will never rent or buy a property through them again and will definately never recommend to anyone.
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Latest Reviews
27th Jan 2017
reviewed by 'Amelia'
27th Apr 2012
reviewed by 'Kathy'
Opening Hours
Address
Pattinson Estate Agents
425 Durham RoadLow Fell
Gateshead,Newcastle upon Tyne
Tyne and Wear
NE95AN
0845 1461596
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Estate agents
Latest Properties
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Jan 27,2017
Jan 27,2017
8
people found
this helpful
this helpful
An absolute nightmare to deal with. Even the simplest query had to be asked several times before an answer was given and when it was finally answered it was done so in a very rude manner. It felt like information was purposely being withheld to ...
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Apr 27,2012
Apr 27,2012
4
people found
this helpful
this helpful
As a tenant, I have had to deal with several estate agents and Pattinson is by far the worst one! As my landlord was living in Australia, Pattinson was in charge of the property I was renting and it has been a real nightmare to ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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