fish need water

Ranked 63 out of 11635 Agents

Overall Customer Rating

4.80 out of 5.00

  • 67 recommend
  • 2 disapprove

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Reviewed by Sydenham Avenue on 20th April 2012

Rating: 5 out of 5

I would use the agent again

Branch:
1-2 The Parade Felbridge House Dog Kennel Hill, East Dulwich
Services:
Sales (as a Vendor)
Staff
No staff selected.
Postcode
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We hadn't heard of fishneedwater when we saw them on a Google search, but thought with a name like that we'd get them over to see us at our house in Sydenham. They returned to us with a wealth of data that they had taken the trouble to research and gave very clear reasons for their valuation - something infact the other agents didn't bother to do! They also quoted us fee's which we're lower than every other agent we had considered, so we thought we'd try and give them a shot at it. I think I should mention also just how fantastic the photography was (this definitely speeded up the sale of our property). They actually sent a professional over who was really very good and our listing on Rightmove looked fabulous. We started marketing for a few weeks before Christmas without luck, however they kept in touch with us and took our listing off over the holiday break. When they re-advertised they had a new strategy and after listening we decided to take their advice. And it worked! Within no time at all we had several offers on the table, which is amazing considering the present climate! The thing that really sealed the deal was their excellence was when it came to the negotiating the sale price, this was where they pushed our buyers hard! We were absolutely delighted with their result! Now we have sold and moved into our new home which is just fabulous. I recommend them wholeheartedly as they made the experience a very smooth and stressless one and we wish them every success for their future.

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Comments

  1. James, 20th April 2012

    Thank you for the kind words Nicola. Firstly we're especially grateful for your business and the fact that you choose the new guys over more established agents.

    I'm really glad that you felt the photography had a positive impact in finding your buyer. We definitely subscribe to this train of thought as feedback with our viewers suggests that many request the viewing in the first instance becuase they were attracted to the listing because of the quality of the advert.

    WE always work hard to ensure we negotiate for our seller. It shouldn't ever be the other way around although unfortunately we have heard stories from sellers who felt the agent was simply trying to agree a deal quickly. We never do this, and we're pleased you felt we were always acting in your interest.

    You were a pleasure to deal with throughout and we're really pleased that you have now found a home that will make you happy for many years.

    Once again, thank you for the business and it would be a pleasure to try and help any friends, family or colleagues that you think could benefit from our service.

    Sincerely

    James Hall
    fishneedwater

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