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Fox & Sons
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Reviewed by munchkin on 4th February 2009
I would not use the agent again
- Services:
- Sales (Prospective customer)
I have all my finances in place, iam a first time buyer and in a very good position, i go to fox and sons in brighton, trying to buy a property with them, and encounter nothing but problems.
Firstly they tell us, even if the seller accepts our offer if we dont take a mortgage with them they will keep it on the market. Then they accuse my partner of lying when he says he already has a mortgage. They say the seller requested that any potential buyers must have a mortgage through them so there is no risk!! So we go and see the seller and thay don't know or never said anything of the sort.
They still have not got back to us about our offer and they have i reckon told the seller we are high risk!! We have had to go into the office and show our mortgage details, bank statements ect.. and still no reply to our offer!
I am going to call the ombudsman in the morning and contact my solicitor to see where to go next! And they still haven't told the seller of ou offer!!!!! I also recorded all conversations for proof. They cant keep treating people like this.
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Comments
pinky, 21st May 2009
Could you please inform us of the outcome, we are currently going through the same thing...
Fox are bad, 14th July 2009
I've just been in a similar position. Everything in place with an agreement in principle via an IFA. As soon as we told Fox mortgage advisor that we had a better deal than they could come up with (about