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Ranked 8213 out of 9469 Agents

Foxtons

This Agent ranked 8213 out of in the UK

Overall Customer Rating

2.30 out of 5.00

  • 63 recommend
  • 116 disapprove

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Foxtons has not joined our 'transparent agent' scheme yet.

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Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Foxtons, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

2
people found
this helpful.

Reviewed by KM on 29th January 2009

Rating: 1 out of 5

I would not use the agent again

Services:
Lettings (as a Landlord)

I only wish I had searched this review site before signing up with Foxtons. I have never used a letting agent before and was initially foolishly charmed and impressed at their can-do attitude.

I have since learnt that once you sign on the dotted line, they are absolutely uninterested in you as a client. I have been made to feel like a complete fool when speaking to them, and given the impression I'm a burden - even though they charge the highest management and letting fees in the area (17% all in). You would think their high charges would relate to high standards in professional service. Not so.

You are never able to deal with the same agent twice as they move on from the company so quickly. I have received invoices relating to their other clients. My biggest tip if you do decide to use this company is to watch your invoices carefully - I have been overcharged for work done on my property that I didn't authorise, for which I am then billed. You have to follow up their errors again and again because they simply don't want to know.

I've found the whole 'Foxtons' experience overwhelming, frustrating and maddening. This is related to the Angel branch, N1.

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Foxtons

179 reviews

  • 6 recommend
  • 1 disapprove
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