Ludlow Thompson

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This Agent ranked 588 out of in the UK

Overall Customer Rating

4.26 out of 5.00

• 757 recommend
• 119 disapprove

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1
person found
this helpful.

Reviewed by Ted on 27th January 2009

Rating: 1 out of 5

I would not use the agent again

Services:

Lettings (as a Landlord)

Very poor service, somehow seem to have 'lost' the tenants' deposit. Charge for services not carried. Steer well clear

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Comments

1. Su Colledge - Director, ludlowthompson, 28th January 2009

   Hello Ted
   If you contact me about your case I will ensure it is resolved. All I can say at this stage, is that given the chance we will try to remedy matters. Sometimes, like any other business, things can and do go wrong. Thankfully these instances are minor in comparison to the 16,000 customer relations we manage at any one time. That said we never 'rest on our laurels' and take all customer feedback seriously.

   As a Director of ludlowthompson I would welcome the opportunity to enter into correspondence with you on this matter. If you are happy for me to contact you, kindly send me the following info:
   ~ Your telephone number
   ~ The best time of day to contact you
   ~ Please mention this website review and the date of your review so I can cross reference

   You will find my contact details at the below link -
   http://www.ludlowthompson.com/contact/customer_services.htm

   (You may need to cut and paste the above into a new browser page)

   Regards
   Su Colledge
   Director, ludlowthompson

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