Storrington Branch, Storrington, RH20
4.1/5, 18 reviews
94% recommended
92% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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“Used the agents whilst selling my fathers flat who as ......”

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Dec 21,2015
Minithumbup
By: 'Sarah'
Dec 21,2015
0 people found
this helpful
Used the agents whilst selling my fathers flat who as ill at the time of it going on the market - they were very helpful and kept a key to show buyers around - when my father passed away they made the selling process easier for me by only email contact for a time and helping me through what I needed to do.
The only issue I had was with using the Solicitors they suggested, this was a bit of a nightmare with rude clerks -however every time I rang Bruno or his team they soon got on and dealt with the issues - the flat has now sold and I am grateful for their help and support throughout the sale - I would use King and Chasemore again but not their solicitors.
Was this helpful? Yes
By: Bruno Sandilands
Dec 29, 2015
Dear Sarah, Thank you very much for your kind words and feedback regarding our service here at King & Chasemore and regarding our panelled conveyancers. Customer experience is very important to my team and we pride ourselves in offering award winning customer service. I have passed this feedback on to the company and will let you know the response we receive. Thank you so much for taking the time to let us know about the service you received - constructive critique will make us better. For clarity the firm we recommended is one of our panelled solicitors Tayntons rather than Countrywide Conveyancing Services as your buyer also opted to use our recommended conveyancers and the same company can't act on both sides. I hope you and your family had a lovely Christmas and are looking forward to the New Year! Kind Regards Bruno Sandilands Branch Manager Storrington.

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Opening Hours
Address

King & Chasemore
30 High Street
Storrington
West Sussex
RH20 4DU
01903 745761

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £135,000 £627,000
Lettings 100% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 10 0 4 0 2 1
Areas covered
  • RH20
  • BN18
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Viewed houses for sale in the Storrington ov......”

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Dec 06,2023
Minithumbup
Emily
By: 'Tyrone Lopez'
Dec 06,2023
0 people found
this helpful
Viewed houses for sale in the Storrington over the weekend. Lewis was a fantastic estate agent, “not pushy” but gave honest answers to honest questions. Also dealing with Emily (manager) the branch manager was a good experience as she was very friendly, professional and approachable. ...
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“Viewed houses for sale in the Storrington ov......”

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Dec 06,2023
Minithumbup
Emily
By: 'Tyrone Lopez'
Dec 06,2023
0 people found
this helpful
Viewed houses for sale in the Storrington over the weekend. Lewis was a fantastic estate agent, “not pushy” but gave honest answers to honest questions. Also dealing with Emily (manager) the branch manager was a good experience as she was very friendly, professional and approachable. ...
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“Although I did not sell my property though King and ......”

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Aug 10,2022
Minithumbup
Tim
By: '.'
Aug 10,2022
0 people found
this helpful
Although I did not sell my property though King and Chasemore , as an unexpected offer was made through another agent, I was impressed with the time that Tim spent discussing my options and his knowledge of the local market . His manner was professional, courteous and ...
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“Excellent Service...”

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Jan 23,2019
Minithumbup
Robert
By: 'Louise'
Jan 23,2019
2 people found
this helpful
We tried a well known online Estate Agent, and after six months had a couple of extremely low offers and very few viewings. So we decided to use a local Agent and chose King and Chasemore. Robert put together an excellent package for us and ...
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Comment on agent fees
Good. Very reasonable
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“We were involved with King and Chasemore indirectly as the ......”

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Aug 16,2017
Minithumbup
By: 'Craig'
Aug 16,2017
0 people found
this helpful
We were involved with King and Chasemore indirectly as the property we were buying was being marketed by them. We were very happy with the team there and they were always very polite and nothing was too much. They were very professional and always answered ...
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Comment on agent fees
cannot comment on fees
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“We used King & Chasemore to sell our home in Spierbridge ......”

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Mar 09,2016
Minithumbup
By: 'Tony'
Mar 09,2016
0 people found
this helpful
We used King & Chasemore to sell our home in Spierbridge Road, Storrington. We were extremely happy as our property was sold for the full asking price very quickly. We were particularly happy with Branch Manager * and Senior Negotiator**. We also used their mortgage consultant *** who ...
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Comment on agent fees
Fees were higher than the other agents but we were happy to pay the extra as the service we received was second to none.
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“Used the agents whilst selling my fathers flat who as ......”

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Dec 21,2015
Minithumbup
By: 'Sarah'
Dec 21,2015
0 people found
this helpful
Used the agents whilst selling my fathers flat who as ill at the time of it going on the market - they were very helpful and kept a key to show buyers around - when my father passed away they made the selling process easier ...
read full review
Was this helpful? Yes
By: Bruno Sandilands
Dec 29, 2015
View all comments (1)
Dear Sarah, Thank you very much for your kind words and feedback regarding our service here at King & Chasemore and regarding our panelled conveyancers. Customer experience is very important to my team and we pride ourselves in offering award winning customer service. I have passed this feedback on to the company and will let you know the response we receive. Thank you so much for taking the time to let us know about the service you received - constructive critique will make us better. For clar ...

“My experience of King & Chasemore was a very positive one. ......”

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Dec 08,2015
Minithumbup
Rebecca
By: 'Mr.'
Dec 08,2015
0 people found
this helpful
My experience of King & Chasemore was a very positive one. In particular I found Rebecca Harrison informative, personable, proactive and enthusiastic. She took the trouble to understand our property requirements and hand-selected suitable properties for us to view. She kept us in touch when new ...
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“I was incredibly impressed with the way Bruno and his ......”

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Nov 13,2015
Minithumbup
By: 'Karen'
Nov 13,2015
0 people found
this helpful
I was incredibly impressed with the way Bruno and his team handled the purchase of our new home. All staff members at the Storrington branch had excellent knowledge of the local area and were always available to discuss any issues/questions we had. I wouldn't ...
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“We were very impressed with Rebecca, Bruno and Marla, they ......”

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Oct 19,2015
Minithumbup
By: 'Mr'
Oct 19,2015
0 people found
this helpful
We were very impressed with Rebecca, Bruno and Marla, they are all friendly and proffessional and a credit to King & Chasemore. We have had Bruno out to value our home but aren't selling right now. My mother needed to sell her properrty on the outskirts ...
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Comment on agent fees
Slightly more expensive than some but you get what you pay for and we are really happy with them.
Was this helpful? Yes

“Although I knew that Keys Cottage had been on the ......”

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Oct 01,2015
Minithumbup
By: 'Mollie'
Oct 01,2015
0 people found
this helpful
Although I knew that Keys Cottage had been on the market for some months ,when King and Chasemore took over the agency, the reduced ,more realistic, asking price, the more interesting, colourful and exciting,presentation of the brochure caught my attention. I phoned the branch ...
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“The team at King & Chasemore in Storrington certainly went 'the ......”

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Sep 25,2015
Minithumbup
By: 'Mr'
Sep 25,2015
1 people found
this helpful
The team at King & Chasemore in Storrington certainly went 'the extra mile' in their tenacity and perseverance in selling our house. Through no fault of K&C, we had a few false starts and it would have been easy for them to lose interest. But ...
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“Bruno and his team at the Storrington office provided fantastic ......”

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Jul 19,2015
Minithumbup
By: 'Sadie'
Jul 19,2015
0 people found
this helpful
Bruno and his team at the Storrington office provided fantastic service during the sale of my property. Out of the three estate agents I had interviewed, I chose King & Chasemore because Bruno made a real effort to get to know both me and the property ...
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“We were very pleased with the service we received from ......”

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Jun 30,2015
Minithumbup
By: 'PMB'
Jun 30,2015
0 people found
this helpful
We were very pleased with the service we received from K&C. At times, the process moved quite slowly but it was never K&C that caused this, in fact Bruno and Rebecca were often a great source of information and advice in such situations, ...
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“Bruno at king and chasemore was very honest, professional and ......”

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Jun 19,2015
Minithumbup
By: 'tills'
Jun 19,2015
0 people found
this helpful
Bruno at king and chasemore was very honest, professional and understanding with all aspects of my sale as i have sold my house which i inherited from my late fiance. i would like to thank him for everything he has done and he hard work ...
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Was this helpful? Yes
By: Bruno Sandilands
Jun 19, 2015
View all comments (1)
Dear Tills, Thank you so much for taking the time to give us feedback on the service you received it was a pleasure working with you and helping you move. As you opted to use our sister company Countrywide Conveyancing Services to act for you legally it made the whole process a lot easier to manage. Good luck in your new home in Southwater and if we can be of any help in the future please let me know and when you are in the Village pop in for a tea or a coffee and a catch up. ...

“Bruno and the team did a great job selling our ......”

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Jun 19,2015
Minithumbup
By: 'Richards'
Jun 19,2015
0 people found
this helpful
Bruno and the team did a great job selling our houe. They gave claer advice and supported us through the stressful time of buying and selling....
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Comment on agent fees
Fee neogiation was fine and very competitive
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“I had to put my father's house on the market ......”

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May 25,2015
Minithumbup
By: 'Malcolm'
May 25,2015
0 people found
this helpful
I had to put my father's house on the market earlier this year and three agents came to view it. Bruno Sandilands at King & Chasemore was the only one of the three who called me back afterwards to discuss the viewing and possible options. I ...
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Comment on agent fees
The agent's fees were higher than the other two agents I saw, but the agent was happy to negotiate a compromise.
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“I contacted a member of staff from the Storrington branch ......”

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Sep 29,2014
Minithumbdown
By: 'Harriet'
Sep 29,2014
0 people found
this helpful
I contacted a member of staff from the Storrington branch inviting him to value and market my house During his visit he told me that he had one or two people that would definitely be interested in my house cutting a long conversation short, he ...
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Was this helpful? Yes
By: Bruno Sandilands
May 26, 2015
View all comments (1)
Thank you for your comments and feedback. I took over King & Chasemore Storrington as the Branch Manager in March 2014 and this complaint dates back to before that time to the previous manager. As soon as I noticed this review I got in touch with the customer and listened to her concerns as I feel strongly about our customer's feelings and our reputation. As soon as I discussed and listened to Harriet's issue I came up with a solution immediately. I contacted our Head Office and arranged a r ...
No fees information available
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Complaints Procedure

Please contact Branch Manager Bruno C. Sandilands on 01903 745761 on email: [email protected]
Last updated at 1:47 PM 28/01/2016 by

Awards won by King & Chasemore, Storrington RH20 4DU



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