Ranked 593 out of 9469 Agents
Black Katz
Black Katz has not joined our 'transparent agent' scheme yet.
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Reviewed by Nessie on 18th December 2008
I would not use the agent again
- Services:
- Lettings (as a Tenant)
I would reiterate the other reviews on here - truly wished I'd looked at this site before entering into a rental agreement. At first, I gave them the benefit of doubt and thought that perhaps they were simply incompetent. However, I now realise this is far too generous and that they really are flat out dishonest and absolutely not to be trusted. Literally, ensure every communication is in writing otherwise you will find yourself arguing back and forth about who said what when. This extends throughout the company, it is not a question of an individual agent. Once they have your money and signature, they wash themselves of any further responsibilities and will tell bold faced lies to the tenant and landlord. They have no clue about the properties they are showing and will say anything that comes to mind. Make sure you have everything signed, and countersigned - even then you will likely encounter problems and debates on interpretating what is in writing.
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none, 2nd February 2010
You clearly are not happy and for this I am truly sorry. We deal with over 3000 tenancies per year and nearly 6000 tenants and would love to get it right every time but clearly you are not happy. I would very much welcome the opportunity to personally look into the matters raised and take any appropriate action. To this end please feel free to contact me directly, via our website. I look forward to hearing from you,
Regards,
ANDREW BLACK