“I had been with another agent and was not happy ......”
5 Star Review
Sep 23,2015
By:
'Sandra'
Sep 23,2015
Branch: London, 234 Uxbridge Road
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: W12
Branch: London, 234 Uxbridge Road
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: W12
5
people found
this helpful
I had been with another agent and was not happy with the service so tried the Independent option. At the first meeting Natasha was professional and proficient. It was a welcome and refreshing change that I would have not hesitation in recommending her and her team Arfan was supportive with some of the details of the process that was also helpful.
What was most impressive.... is the level of detail that was covered, pre empting possible challenges ahead of time, following up calls, listening to YOUR requests and agreeing priorities and communication methods from the outset. When the odd slip up occurred Natasha made sure that anything was rectified quickly, in a personable and efficient way.
This experience has restored my faith in the 'human' approach to Customer Service and not being considered as a commodity convey belt customer because other agents may come across as 'Show me the money"! Attitude.
Well done Jorgenson Turner
5
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