“Avoid this lettings agency at all cost. The staff are ......”
1 Star Review
Aug 24,2015
By:
'Disappointed'
Aug 24,2015
Branch: Birmingham, 145 Great Charles Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: B12
Branch: Birmingham, 145 Great Charles Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: B12
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Avoid this lettings agency at all cost. The staff are very incompetent, and it is hard to believe that you are the ones paying them for a service. They have no customer service skills whatsoever. Promise that they will call/email with an update, it does not happen. You constantly have to call several times a day to find out an answer. They also have so many people working for them, that your issue gets passed around from person to person, in which case, it can take up to a week, if not longer to solve. This company does not have the tenants best interest at heart, therefore any problem that you have with the property you are renting be prepared to receive a lot of grief from the landlord and the agency. Definitely would not recommend this agency. Made the whole letting experience very uncomfortable and felt on edge.
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