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Spicer McColl
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Reviewed by Dissatisfied on 22nd November 2011
I would not use the agent again
- Branch:
- 16-18 Princes Street,
- Services:
- Lettings (Prospective customer)
Terrible customer service. They never inform you of anything, they don't do their job. We had to arrange everything ourselves. They couldn't even manage to make the necessary calls. The only time they worked was when we stood by their side and requested to do this and that.
I am appaled to see this kind of service. I have never ever had worse service provided to me. After reading reviews I see that this behavior is in all brances not just this one. Do they only emply incommpetent people?
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Customer Relations Manager, 1st December 2011
Dear Dissatisfied. I am sorry to read you have been unhappy with Spicer McColl. If you would like us to look into this for you please email us at talk.to.us@spicer.co.uk