Ranked 818 out of 9469 Agents
Atlantis Property Services Ltd
Atlantis Property Services Ltd has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Atlantis Property Services Ltd, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Reviewed by Mr S on 25th November 2008
I would not use the agent again
- Branch:
- 23/24 Market Place,
- Services:
- Lettings (as a Tenant)
As promised from my message sent before on 13th May that I will provide an update. After reading Thetenant's review I can sense that person is extremely disatisfied and I fully understand why.
Stuart, I don't think these people are being unreasonable as they are all being honest. And yes it is funny to see that Sarah and Stuart are from the same IP address with a short positive comment like the ones before.
But back to my review, I just can't emphasize how unprofessional they are (with the exception of the helpful receptionist and a young man who may have recently started working there). It was very insensitive to send the agent, who offended my friends and I previously, to show potential tenants around my house. I didn't want to see her again. Was she even showing them around the property when each time she couldn't be bothered to unlock my back garden door to let them see and complained that a small bucket was on the way? It seemed like she wanted to get out as quick as possible. The other agents let the viewers take their time and have a very GOOD look at the property before leaving.
I know Thetenant is definitely going to comment about what I'm going to say as they must've experienced this as well. 8 out of 10 times they brought viewers around unexpectedly and have told me that they have sent me a text message to my phone. I never received those text messages and each time when I tell them that, they say they have had a problem with the system and they will get it fixed. I'm an IT specialist and I'm pretty certain it doesn't take 3 months to fix an problem like that. Also, one time I was away for the weekend and they had called me to inform me of viewers looking at the property. I came back after the weekend to find my front door unlocked, and it is not a sturdy door either. Thankfully no one invited themself in.
Unfortunately, I had to stay to the end of my contract because they couldn't find tenants. I received my full deposit back a month later minus those admin fees and the cost of sending the letter to me, etc etc. The landlady of that property was very nice and was also disappointed with the service that Atlantis provided. I guess I'm not the only one who has spoken to their landlord/landlady where they have said the same thing about Atlantis.
My friend was also going to be a first time tenant and he was looking at Atlantis, but there is no way that I could let him deal business with them.
I am currently with Martyn Russell and they get things done immediately and professionally!
I would never recommend Atlantis.
. It was very insensitive to send the agent, who offended my friends and I previously, to show potential tenants around my house. I didn't want to see her again. Was she even showing them around the property when each time she couldn't be bothered to unlock my back garden door to let them see and complained that a small bucket was on the way? It seemed like she wanted to get out as quick as possible. The other agents let the viewers take their time and have a very GOOD look at the property before leaving.
I know Thetenant is definitely going to comment about what I'm going to say as they must've experienced this as well. 8 out of 10 times they brought viewers around unexpectedly and have told me that they have sent me a text message to my phone. I never received those text messages and each time when I tell them that, they say they have had a problem with the system and they will get it fixed. I'm an IT specialist and I'm pretty certain it doesn't take 3 months to fix an problem like that. Also, one time I was away for the weekend and they had called me to inform me of viewers looking at the property. I came back after the weekend to find my front door unlocked, and it is not a sturdy door either. Thankfully no one invited themself in.
Unfortunately, I had to stay to the end of my contract because they couldn't find tenants. I received my full deposit back a month later minus those admin fees and the cost of sending the letter to me, etc etc. The landlady of that property was very nice and was also disappointed with the service that Atlantis provided. I guess I'm not the only one who has spoken to their landlord/landlady where they have said the same thing about Atlantis.
My friend was also going to be a first time tenant and he was looking at Atlantis, but there is no way that I could let him deal business with them.
I am currently with Martyn Russell and they get things done immediately and professionally!
I would never recommend Atlantis./&display=popup&link=http://www.allagents.co.uk/review/1548/&redirect_uri=http://www.allagents.co.uk/review/1548/ "Share on your Facebook Wall"){kind=logo}
Was this review helpful? Yes
Feature This Review
Report Abuse
