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Ranked 8249 out of 9469 Agents

Tenant Direct

This Agent ranked 8249 out of in the UK

Overall Customer Rating

2.29 out of 5.00

  • 7 recommend
  • 14 disapprove

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Tenant Direct has not joined our 'transparent agent' scheme yet.

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Reviewed by Gary on 22nd July 2011

Rating: 1 out of 5

I would not use the agent again

Branch:
14 New Road,
Services:
Lettings (as a Tenant)

when looking at flat it was an absolute mess. the person showing us around said it would be repaired and repainted if we moved in 2 weeks later then originally planned. we agreed on this as we really liked the house and saw ourselves living there for a good few years. upon arrival to the house it was still a complete mess. it hadnt even been cleaned. there was dust mould and even rat poo around the house. the property manager later told us he had been in the day before to inspect the property, to go on and pass this property as habitable was a discrace. we did not feel comfortable sitting in the flat let alone sleeping or eating in there. we kicked up a massive fuss complaining and were told decorating and cleaning shouldl be done by wed next week (we moved in on friday).. the cleaning got done on monday. but as i was impatient i decided to do the decorating myself. 3 weeks later the only decorating that has been done has been by myself. maintanence still needs to done and mould has been removed by myself. if posible avoid this company

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Tenant Direct

21 reviews

  • 7 recommend
  • 1 disapprove
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