Bridges Estate Agents Ltd (Hampshire/Surrey)

We chose Bridges simply because neighbours had said they get a lot of people round for viewings. Bridges suggested an ‘Open House’ viewing which was arranged on a Saturday morning in early June after three weeks of advertising. This delay was to build up interest although they did show a few timewasters round prior to this date. We had sold properties with an ‘Open House’ before outside of the UK with the house being open for four hours or so. Bridges chose a thirty minute timeslot and a couple of the prospective buyers we met a few weeks later commented what a waste of time it was as the agent turned up late, stood at the door and made no effort to “get involved”. Apart from a few outrageously low offers, in our opinion the Open Day was a complete waste of time. The coming weeks saw both James Baldry and James MacPhee put their full efforts into selling our property. Both were extremely professional, knowledgeable and a pleasure to deal with. We twice accepted offers only to see them withdrawn due to “changes of circumstance” and “properly” sold our home in the middle of July. Do Bridges know what they’re doing? A definite “yes” for their senior staff, not so sure about their junior members. Would we use them again? Yes, although they do need guidance as well as some time management training. They always returned calls and always gave feedback after viewings. Our property was marketed at a fair price and they sold it so not too much to gripe about. Apart from the Open House fiasco, our only moan was they sometimes showed people round who our Labradoodle could see weren’t willing to pay the asking price. That said, at the end of the day, we mustn’t forget…they are Estate Agents!