Ranked 592 out of 9469 Agents
Duck and Hedges
Duck and Hedges has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Duck and Hedges, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
people found
this helpful.
Reviewed by Not happy on 29th September 2008
I would not use the agent again
- Branch:
- 71 South Side Clapham Common, Lambeth
- Services:
- Lettings (as a Tenant)
Totally useless and incompetent. I wish I had read the other online reviews first. I have never written an online review in my life, but felt it necessary. I would avoid them at all costs. I know estate agents don't have the best reputation for service, but this is new level. Admin team is impossible to get a hold off, are rude and unhelpful. They take no responsibility for the representations they make and hide behind the fine print. Without a doubt the worst experience I have had letting a place in London.
Was this review helpful? Yes
Feature This Review
Report Abuse
Comments
Alex Savill, 7th October 2008
Dear "Not Happy",
We take the satisfaction of our clients extremely seriously. It is regrettable you have experienced a lower level of service then we would like. We offer our sincere apologies for any inconvenience caused.
Please contact me to discuss the matter so we can investigate why you experienced a poor level of service and the changes we can make to ensure this does not happen again.
Yours Sincerely
Alex Savill
Lettings Manager @ Duck&Hedges Ltd