Atlantis Property Services Ltd

The fact that Atlantis has to go onto this site and try to redeem themselves by writing positive reviews themselves says it all. Every good review has been written in the same style, all by people with first name usernames - not too obvious!!
I agree with all below comments - Atlantis have been nothing but unprofessional, fleecing, arrogant and uncaring. Apologies - the receptionist has always been very helpful. Apart from that, our whole experience with Atlantis has been absolutely horrendous.
Property 1:
- No oven for the 3 weeks it took for them to get someone out to fix it. Their maintenance guy brought the wrong part twice, failed to even turn up once. It was agreed we paid reduced rent as compensation, then letters were sent demanding we pay arrears as well as an administration charge for sending out the letter!!
- Shower had to be fixed twice because the problem was not resolved the first time a plumber was sent out - then had to be replaced completely.
- Inventory was years out of date according to the clerk who had checked the property before (which was not even checked when we moved into the property).
- Deposit then took 3 weeks to come back to us - none of the above problems were resolved without constant hassles and pestering from our end for Atlantis to ever get anything done.
Property 2:
- No washing machine for 2 weeks, despite being a brand new apartment. We had to pay