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Ranked 708 out of 9274 Agents

Belvoir Lettings

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15
people found
this helpful.

Reviewed by blk5236 on 1st September 2011

Rating: 1 out of 5

I would not use the agent again

Branch:
10 Baker Street, Ffie
Services:
Lettings (as a Landlord)

Possibly one of the worst lettings agents I have ever used. List of complaints includes complete lack of communication from office staff unless chased; typos in emails (couldn't even spell my name correctly); advertised property at wrong price; poor photography and no updates as to how viewings were progressing.

Perhaps the worst offence of all is that I believe my property was being used for purposes other than viewings - toilet seat was left up and dirty, body hairs in the bath around the plughole and a very dirty sink and hand towel. The agent was also spotted arriving at my property 40 minutes before viewings.
As soon as I asked for a copy of their complaints procedure and the name of their regulatory body Belvoir Stirling withdrew all advertising without consulting with me first of all.

Very underhand, unprofessional company - please do not use.

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Belvoir Lettings

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