“Lesley came to value our house when we initially considered ......”
5 Star Review
Dec 19,2014
By:
'Janet'
Dec 19,2014
Branch: Leeds, 62 Austhorpe Road
Services: Sales (as a Vendor)
Sold price: £245000
Would you recommend?: Yes
Postcode: LS15
Branch: Leeds, 62 Austhorpe Road
Sales (as a Vendor)
Sold price: £245000
Postcode: LS15
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Lesley came to value our house when we initially considered putting it on the market. She was extremely honest and recommended bits of work that should be done, its an old house so we understood and acted on her advice. The house sold for a higher price than other agents had valued it because of Lesley's expert for sight. She instilled confidence in us to trust her knowledge and the strategy for selling.
The staff in the office, Natalie, Lisa & Emma were very efficient when we had to phone for queries, walking in the office there was always a ready smile and an offer of assistance.
When it came to viewings and offers I can't praise Carol enough. Carol had a very good understanding of us as real people struggling with our decision to move on from our wonderful family home after 20 years, our heads told us it was the right time but we were still very emotionally attached to this house. Carol had sincere empathy as she too had gone through this. She also made us feel 'protected' against 'harshness' and stress that goes with the difficult process of moving house. If I was tearful she calmly reassured me and explained the ' next bit' in a clear way, without us having to actually say anything to Carol she realised it was getting too much for me to cope with and relayed latest updates with my husband. Because of my attachment to the property I needed to hand over -& let them deal with it. I thought I'd be in floods of tears the day we completed, but I believe that because the process had been dealt with so sympathetically and respectfully we were ready!
I can't thank the staff enough for helping us through a big ' milestone' in our lives.
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