Foxtons

We have been trying to use Foxtons to find somewhere to rent. Not only do they not get back to you, but they refuse to find you places that you ask to see, and instead try and get you to see an overpriced place you may not have any interest in viewing.

I dealt with the Camden Town branch, someone called 'Dale Peterson'. We received lies saying we could not assess a place on pictures alone and I found the whole sales techniques to be overkill and aggressive, something I found extremely off-putting.

I have also dealt with their Notting Hill branch. Whislt waiting for an agent to arrive you could hear these young, testosterone-driven animals making crude remarks about customers and sales. We were also made to wait over half an hour.

When the properties were finally shown to us, once again THEY WERE NOT THE PROPERTIES WE HAD ASKED TO SEE. One of the properties had a dead cockroach in the shower and was falling apart, and the other was in a lower basement flat which we specifically said we did not want to see. The outside resembled a crack den yet was described as being an area for 'outside storage'.

An absolute, unmitigated disaster and a place run by crooks and vandals. Avoid at all costs.